Troubleshooting Guide
Page 6
... Unwanted background is visible Adjust the Background Removal setting under Advanced Imaging. Caller ID is too light or disappearing • Adjust the Darkness setting under Copy Options Advanced Imaging. Black text is not shown If your telecommunications company ... arrow to remove more shadow detail. Black text is visible Adjust the Background Removal setting under Copy Options Advanced Imaging. Unwanted background is too light or disappearing • Adjust the Darkness setting. Vertical or horizontal lines are noticed on the ...
... Unwanted background is visible Adjust the Background Removal setting under Advanced Imaging. Caller ID is too light or disappearing • Adjust the Darkness setting under Copy Options Advanced Imaging. Black text is not shown If your telecommunications company ... arrow to remove more shadow detail. Black text is visible Adjust the Background Removal setting under Copy Options Advanced Imaging. Unwanted background is too light or disappearing • Adjust the Darkness setting. Vertical or horizontal lines are noticed on the ...
User's Guide
Page 11
... panel, MarkVision Professional, or the Web pages makes that setting the user default. Solid green MFP is required. Allows for making selections within Copy, Fax, and so on , but idle. If a setting cannot be changed from the application or print driver apply only to the job... being sent to print, fax, copy, and e-mail settings from an application override changes made to the MFP. Learning about the status of : Callout 1 2 Control panel item LCD Indicator light Function A liquid crystal display (LCD) which shows home screen buttons, menus...
... panel, MarkVision Professional, or the Web pages makes that setting the user default. Solid green MFP is required. Allows for making selections within Copy, Fax, and so on , but idle. If a setting cannot be changed from the application or print driver apply only to the job... being sent to print, fax, copy, and e-mail settings from an application override changes made to the MFP. Learning about the status of : Callout 1 2 Control panel item LCD Indicator light Function A liquid crystal display (LCD) which shows home screen buttons, menus...
User's Guide
Page 25
...Scale can also be printed. • Touching any of paper to another, such as specified in the Copy From box. For Go, proceed with step 5. Darkness: Adjusts how light or dark your copies will turn out in one size of the paper size icons on the follow -on screen will make... copies: 1 Open the document cover. 2 Place the document face-down on the scanner flatbed. 3 Close the document cover. 4 Touch Copy on the home screen, ...
...Scale can also be printed. • Touching any of paper to another, such as specified in the Copy From box. For Go, proceed with step 5. Darkness: Adjusts how light or dark your copies will turn out in one size of the paper size icons on the follow -on screen will make... copies: 1 Open the document cover. 2 Place the document face-down on the scanner flatbed. 3 Close the document cover. 4 Touch Copy on the home screen, ...
User's Guide
Page 37
...mail. Transmission Log: Prints the transmission log or transmission error log. You can choose to reduce the e-mail file size. Darkness: Adjusts how light or dark your e-mail. You can be decreased to eliminate an equal area around the edges of files. Image resolution can enter up to ..., then TIFF saves one page in each in grayscale only. Edge Erase: Eliminates smudges or information around all models. E-mail Message: Lets you copy the document. Resolution: Adjusts the output quality of files. Color can be turned on all models. Photo: Tells the scanner to pay extra attention...
...mail. Transmission Log: Prints the transmission log or transmission error log. You can choose to reduce the e-mail file size. Darkness: Adjusts how light or dark your e-mail. You can be decreased to eliminate an equal area around the edges of files. Image resolution can enter up to ..., then TIFF saves one page in each in grayscale only. Edge Erase: Eliminates smudges or information around all models. E-mail Message: Lets you copy the document. Resolution: Adjusts the output quality of files. Color can be turned on all models. Photo: Tells the scanner to pay extra attention...
User's Guide
Page 42
...Imaging, Custom Job, Transmission Log, Scan Preview, Edge Erase, Advanced Duplex, or Fax Queue settings. Scan Preview: Displays the image before you copy the document. You can choose to eliminate an equal area around the edges of your original documents are a mixture of text and graphics or...documents with very small text, increase the Resolution setting. Transmission Log: Prints the transmission log or transmission error log. Darkness: Adjusts how light or dark your selection and return you to the Fax Options Screen. • When Original Size is not supported on all four sides...
...Imaging, Custom Job, Transmission Log, Scan Preview, Edge Erase, Advanced Duplex, or Fax Queue settings. Scan Preview: Displays the image before you copy the document. You can choose to eliminate an equal area around the edges of your original documents are a mixture of text and graphics or...documents with very small text, increase the Resolution setting. Transmission Log: Prints the transmission log or transmission error log. Darkness: Adjusts how light or dark your selection and return you to the Fax Options Screen. • When Original Size is not supported on all four sides...
User's Guide
Page 49
... turn out. Advanced Options: Accesses the Advanced Imaging, Custom Job, Transmission Log, Scan Preview, Edge Erase, or Darkness settings. Darkness: Adjusts how light or dark your file. A timestamp is added to the file name to graphics and pictures. When multiple pages are a mixture of the same name...can be scanned and sent to an FTP site, PC, or e-mail address. FTP options 49 Note: There is a 53-character limit for the copy. Resolution: Adjusts the output quality of your document. Send As: Sets the output (PDF, TIFF, or JPEG) for inclusion in the e-mail. Content...
... turn out. Advanced Options: Accesses the Advanced Imaging, Custom Job, Transmission Log, Scan Preview, Edge Erase, or Darkness settings. Darkness: Adjusts how light or dark your file. A timestamp is added to the file name to graphics and pictures. When multiple pages are a mixture of the same name...can be scanned and sent to an FTP site, PC, or e-mail address. FTP options 49 Note: There is a 53-character limit for the copy. Resolution: Adjusts the output quality of your document. Send As: Sets the output (PDF, TIFF, or JPEG) for inclusion in the e-mail. Content...
User's Guide
Page 127
... Adjust the Contrast setting under Advanced Imaging. Symptom Solution The file size is too light or disappearing. • Adjust the Darkness setting. when I • Touch Options, then under Copy Æ Options Æ Advanced Imaging. Touch the left arrow to decrease shadow detail...more shadow detail. Text characters do not look sharp • Touch Options, then under Copy Æ Options Æ Advanced Imaging. Symptom Unwanted background is too light or disappearing. Solution Adjust the Background Removal setting under Resolution, increase the output resolution....
... Adjust the Contrast setting under Advanced Imaging. Symptom Solution The file size is too light or disappearing. • Adjust the Darkness setting. when I • Touch Options, then under Copy Æ Options Æ Advanced Imaging. Touch the left arrow to decrease shadow detail...more shadow detail. Text characters do not look sharp • Touch Options, then under Copy Æ Options Æ Advanced Imaging. Symptom Unwanted background is too light or disappearing. Solution Adjust the Background Removal setting under Resolution, increase the output resolution....
User's Guide
Page 146
...trail line 22 left arrow button 18 left scroll decrease button 17 letterhead loading input tray 63, 66, 68 letterhead copying 27 Lexmark Authorized Supplies Dealers 93 light, indicator 11 linking 71 trays 71 load line 63, 66 loading print media card stock 62 envelopes envelope feeder ...Menus See individual menus mercury statement 3 MFP Index locking 117 unlocking 117 mixed sizes copying 28 models 8 multipurpose feeder closing 67 guidelines 64 icons 64 print media loading 66 transparencies 65 multipurpose feeder copying 28 N navigation bar 14 notice, edition 2 numeric keypad 12 nup printing 26 O...
...trail line 22 left arrow button 18 left scroll decrease button 17 letterhead loading input tray 63, 66, 68 letterhead copying 27 Lexmark Authorized Supplies Dealers 93 light, indicator 11 linking 71 trays 71 load line 63, 66 loading print media card stock 62 envelopes envelope feeder ...Menus See individual menus mercury statement 3 MFP Index locking 117 unlocking 117 mixed sizes copying 28 models 8 multipurpose feeder closing 67 guidelines 64 icons 64 print media loading 66 transparencies 65 multipurpose feeder copying 28 N navigation bar 14 notice, edition 2 numeric keypad 12 nup printing 26 O...
User's Guide
Page 147
... seems long 126 tray linking does not work 126 unexpected page breaks 126 protocols, disabling 120 publications Card Stock & Label Guide 72 Q quick copies 24 R radio button selected 20 unselected 19 received faxes printing setting a password prior to 117 recycling supplies 98 reducing 29 repeat print 60 reserve...Embedded Web Server 118 select button 17 selecting media 28 Sending a job to print 54 separator sheets 26 setting collation 30 settings dark 25 light 25 sheets separator 26 shortcut 35 shortcuts 40 creating 41, 48 multinumber 41, 48 single 41, 48 side guide 62 Simple Network Management ...
... seems long 126 tray linking does not work 126 unexpected page breaks 126 protocols, disabling 120 publications Card Stock & Label Guide 72 Q quick copies 24 R radio button selected 20 unselected 19 received faxes printing setting a password prior to 117 recycling supplies 98 reducing 29 repeat print 60 reserve...Embedded Web Server 118 select button 17 selecting media 28 Sending a job to print 54 separator sheets 26 setting collation 30 settings dark 25 light 25 sheets separator 26 shortcut 35 shortcuts 40 creating 41, 48 multinumber 41, 48 single 41, 48 side guide 62 Simple Network Management ...
Menus and Messages Guide
Page 6
...Start Function A liquid crystal display (LCD) which shows home screen buttons, menus, menu items, and values. The button only functions within Copy, Fax, and so on the control panel. Understanding the multifunction printer (MFP) control panel 6 When outside of the MFP using the... Off MFP power is pressed while on , but idle. Using MFP menus Callout 1 2 3 4 5 6 7 Control panel item LCD Indicator light 0-9 Note: Referred to as Copy, Fax, E-mail, and FTP, it twice - ##. • From the home screen, the Fax Destination List menu item, E-mail Destination List...
...Start Function A liquid crystal display (LCD) which shows home screen buttons, menus, menu items, and values. The button only functions within Copy, Fax, and so on the control panel. Understanding the multifunction printer (MFP) control panel 6 When outside of the MFP using the... Off MFP power is pressed while on , but idle. Using MFP menus Callout 1 2 3 4 5 6 7 Control panel item LCD Indicator light 0-9 Note: Referred to as Copy, Fax, E-mail, and FTP, it twice - ##. • From the home screen, the Fax Destination List menu item, E-mail Destination List...
Menus and Messages Guide
Page 112
... 7 Backspace 7 Clear All 6 Dial Pause 6 indicator light 6 LCD 6 numeric keypad 6 pound 6 Start 6 Stop 7 USB direct interface device 7 Copies, specifying number 68 Copy Settings Allow priority copies 50 Background Removal 50 Collate 49 Content 47 Contrast 50 Copy To Source 49 Custom Job scanning 50 Custom Overlay 50 ...Print Page Borders 49 Scan edge to edge 50 Separator Sheets 49 Separator Source 49 Shadow Detail 50 Transparency Separators 49 Copying, Help Pages 89 Coverage Estimator 73 Create/Change Passwords Create/Change Advanced Password 87 Password 87 Reenter Password 87 Create/Change...
... 7 Backspace 7 Clear All 6 Dial Pause 6 indicator light 6 LCD 6 numeric keypad 6 pound 6 Start 6 Stop 7 USB direct interface device 7 Copies, specifying number 68 Copy Settings Allow priority copies 50 Background Removal 50 Collate 49 Content 47 Contrast 50 Copy To Source 49 Custom Job scanning 50 Custom Overlay 50 ...Print Page Borders 49 Scan edge to edge 50 Separator Sheets 49 Separator Source 49 Shadow Detail 50 Transparency Separators 49 Copying, Help Pages 89 Coverage Estimator 73 Create/Change Passwords Create/Change Advanced Password 87 Password 87 Reenter Password 87 Create/Change...
Menus and Messages Guide
Page 114
...Use multi-page TIFF 65 FTP, Help Pages 90 Function Access Copy Access 82 Create Scan Profile 83 E-mail Access 83 Fax Access 82 Flash Drive Print 84 Flash Drive Scan 83 FTP Access 83 Held Jobs Access 83 Lexmark Embedded Solutions (LES) Access 84 Menus 82 functions disabled transitional messages... Init, parallel 36 HTML backgrounds 80 font name 80 font size 80 margin size 80 orientation 80 scaling 80 I image orientation 81 scaling 81 indicator light 6 Information Guide, Help Pages 89 J job accounting statistics 73, 74 Job Accounting, statistics 74 Job Acct Stat 73 Job Buffering network 33 parallel...
...Use multi-page TIFF 65 FTP, Help Pages 90 Function Access Copy Access 82 Create Scan Profile 83 E-mail Access 83 Fax Access 82 Flash Drive Print 84 Flash Drive Scan 83 FTP Access 83 Held Jobs Access 83 Lexmark Embedded Solutions (LES) Access 84 Menus 82 functions disabled transitional messages... Init, parallel 36 HTML backgrounds 80 font name 80 font size 80 margin size 80 orientation 80 scaling 80 I image orientation 81 scaling 81 indicator light 6 Information Guide, Help Pages 89 J job accounting statistics 73, 74 Job Accounting, statistics 74 Job Acct Stat 73 Job Buffering network 33 parallel...
Help Menu Pages
Page 1
... the home screen, or press Go on the numeric pad. Copy To: Choose the size and type of paper on which your copies will turn Collate off . Darkness: Adjusts how light or dark your copies will automatically change to the copy settings menu. 3 Change the copy options to meet your System Administrator for Collate is set...
... the home screen, or press Go on the numeric pad. Copy To: Choose the size and type of paper on which your copies will turn Collate off . Darkness: Adjusts how light or dark your copies will automatically change to the copy settings menu. 3 Change the copy options to meet your System Administrator for Collate is set...
Help Menu Pages
Page 3
... of files. Content: Tells the MFP the original document type. Custom Job (Job Build): Combines multiple scanning jobs into a single job. Darkness: Adjusts how light or dark your original document is bound on the long-edge or short-edge side. E-mail Message: Enters a message that you can be done by...mail It. TIFF output is portrait or landscape. Note: Custom Job is a single file. Scan Preview: Displays the first pages of the image before you copy the document. E-mail guide Page 1 of 1 E-mail guide The MFP can be turned on or off in the Configuration menu, then TIFF saves one ...
... of files. Content: Tells the MFP the original document type. Custom Job (Job Build): Combines multiple scanning jobs into a single job. Darkness: Adjusts how light or dark your original document is bound on the long-edge or short-edge side. E-mail Message: Enters a message that you can be done by...mail It. TIFF output is portrait or landscape. Note: Custom Job is a single file. Scan Preview: Displays the first pages of the image before you copy the document. E-mail guide Page 1 of 1 E-mail guide The MFP can be turned on or off in the Configuration menu, then TIFF saves one ...
Help Menu Pages
Page 4
... jobs into a single job. Transmission Log: Prints the transmission log or transmission error log. Scan Preview: Displays the image before you copy the document. This lets the scanner know what orientation the original document has, and whether your original documents are automatically scaled to : ...MFP if your faxes will handle the information on the numeric pad, and then enter the recipient's shortcut number. Darkness: Adjusts how light or dark your original document is simplex (printed on one or more recipients. When a page is scanned, the scanning is suitable for...
... jobs into a single job. Transmission Log: Prints the transmission log or transmission error log. Scan Preview: Displays the image before you copy the document. This lets the scanner know what orientation the original document has, and whether your original documents are automatically scaled to : ...MFP if your faxes will handle the information on the numeric pad, and then enter the recipient's shortcut number. Darkness: Adjusts how light or dark your original document is simplex (printed on one or more recipients. When a page is scanned, the scanning is suitable for...
Service Manual
Page 41
... Start Press to dial phone numbers for making selections within the Fax menu or with the default settings. When sending a fax, in the Copy Count. During a scan job, the scanner finishes scanning the current page and then stops, which is deleted, another press of the Fax ... during this button: • For a shortcut identifier. • Within phone numbers. 7002-xxx Callout Operator panel item Function 1 LCD 2 Indicator light A liquid crystal display (LCD) which shows home screen buttons, menus, menu items, and values. Press from the home screen to delete the right...
... Start Press to dial phone numbers for making selections within the Fax menu or with the default settings. When sending a fax, in the Copy Count. During a scan job, the scanner finishes scanning the current page and then stops, which is deleted, another press of the Fax ... during this button: • For a shortcut identifier. • Within phone numbers. 7002-xxx Callout Operator panel item Function 1 LCD 2 Indicator light A liquid crystal display (LCD) which shows home screen buttons, menus, menu items, and values. Press from the home screen to delete the right...
Service Manual
Page 201
...: • Printer Idle J15-8 measures 0 V dc • Printer Printing Test Page J15-8 voltage changes from 0 V dc to be wide, narrow, light, or dark. FRU 1 Charge roll counterbalance springs 2 Charge roll assembly Charge roll link arm 3 HVPS Action If the problem is mounted correctly and securely grounded.... The resistance measures approximately 0 ohms. If incorrect, make sure the system board is just on one or both sides of the copy and can also be caused by applying slight downward pressure with a uniform gray or a large amount of line J15-8 in the development ...
...: • Printer Idle J15-8 measures 0 V dc • Printer Printing Test Page J15-8 voltage changes from 0 V dc to be wide, narrow, light, or dark. FRU 1 Charge roll counterbalance springs 2 Charge roll assembly Charge roll link arm 3 HVPS Action If the problem is mounted correctly and securely grounded.... The resistance measures approximately 0 ohms. If incorrect, make sure the system board is just on one or both sides of the copy and can also be caused by applying slight downward pressure with a uniform gray or a large amount of line J15-8 in the development ...
Service Manual
Page 202
... is found, install a new printhead. In Ready state, press Menu. 2. See "Printhead removal" on the cable. Clean the area and run another copy. Check the right side transfer roll arm assembly bearing for toner buildup or loose toner around the area of printed page Service tip: This is... generally caused by a toner buildup on backside of the transfer plate assembly. Check the connection of toner. If the printer is correct and not light, but other printing at 1200 dpi, change the Print Resolution setting to the bearing. Select Settings, and press Select. 3. If the problem continues...
... is found, install a new printhead. In Ready state, press Menu. 2. See "Printhead removal" on the cable. Clean the area and run another copy. Check the right side transfer roll arm assembly bearing for toner buildup or loose toner around the area of printed page Service tip: This is... generally caused by a toner buildup on backside of the transfer plate assembly. Check the connection of toner. If the printer is correct and not light, but other printing at 1200 dpi, change the Print Resolution setting to the bearing. Select Settings, and press Select. 3. If the problem continues...
Service Manual
Page 240
... sure the edge guides are 0 through the menus using the down arrow, and select Automatic Scanner Registration from the Configuration Menu. For copies, the printed page will be used if you need to run Automatic Scanner Registration at another piece of the 2 mm no-print border...to select FB Edge Erase from the Configuration Menu. Obtain two pieces of dark colored paper on the flatbed. The default is 3. 3. Use a light blue sheet or other solid color paper. The values are properly adjusted. Scroll through 6. The sheets can be erased. The panel displays the setting...
... sure the edge guides are 0 through the menus using the down arrow, and select Automatic Scanner Registration from the Configuration Menu. For copies, the printed page will be used if you need to run Automatic Scanner Registration at another piece of the 2 mm no-print border...to select FB Edge Erase from the Configuration Menu. Obtain two pieces of dark colored paper on the flatbed. The default is 3. 3. Use a light blue sheet or other solid color paper. The values are properly adjusted. Scroll through 6. The sheets can be erased. The panel displays the setting...