Service Manual
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... supported by the output bins 1-7 Tools required 1-8 Acronyms 1-9 Diagnostic information 2-1 Start 2-1 Confirm the installation status 2-2 Power-on Reset sequence 2-2 Entering Diagnostics mode 2-2 User attendance messages 2-3 Error code table 1 2-14 Service checks 2-126 Sensor (input) service check 2-126 Sensor (fuser output) service check 2-126 Sensor (narrow media) service check 2-127 Sensor (duplex input...
... supported by the output bins 1-7 Tools required 1-8 Acronyms 1-9 Diagnostic information 2-1 Start 2-1 Confirm the installation status 2-2 Power-on Reset sequence 2-2 Entering Diagnostics mode 2-2 User attendance messages 2-3 Error code table 1 2-14 Service checks 2-126 Sensor (input) service check 2-126 Sensor (fuser output) service check 2-126 Sensor (narrow media) service check 2-127 Sensor (duplex input...
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General information The Lexmark™ laser printers are available in the following models: Machine type 4062-01A 4062-21A 4062-23A 4062-41A 4062-43A 4062-630 Model T650n ... problem and repair the failure. See "Start" on page 2-1. The Lexmark laser printers are letter-quality page printers designed to attach to personal computers and to the correct field replaceable unit (FRU) or part. Use the service error codes, user status messages, user error messages, service checks, and diagnostic aids to verify the repair...
General information The Lexmark™ laser printers are available in the following models: Machine type 4062-01A 4062-21A 4062-23A 4062-41A 4062-43A 4062-630 Model T650n ... problem and repair the failure. See "Start" on page 2-1. The Lexmark laser printers are letter-quality page printers designed to attach to personal computers and to the correct field replaceable unit (FRU) or part. Use the service error codes, user status messages, user error messages, service checks, and diagnostic aids to verify the repair...
Service Manual
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... power off; Ensure the print cartridge ID connector assembly is too short to "Print cartridge ID connector assembly removal (T650, T652, T654)" on . Ensure the Switch media size is installed. Replace the media tray assembly if problem remains. This occurs when the printer ... remains. Message is cleared when a new print cartridge is properly connected. 3. 4062 User attendance messages Error code or message System Timeout 30.XX 31.XX 32.XX 34 Error contents System Timeout Invalid Refill Change Cartridge Defective Cartridge Cartridge part number X unsupported by device Short Paper...
... power off; Ensure the print cartridge ID connector assembly is too short to "Print cartridge ID connector assembly removal (T650, T652, T654)" on . Ensure the Switch media size is installed. Replace the media tray assembly if problem remains. This occurs when the printer ... remains. Message is cleared when a new print cartridge is properly connected. 3. 4062 User attendance messages Error code or message System Timeout 30.XX 31.XX 32.XX 34 Error contents System Timeout Invalid Refill Change Cartridge Defective Cartridge Cartridge part number X unsupported by device Short Paper...
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...then finally go back and modify the link buffers again. Once the printer returns to complete the defragment operation. The printer code determines if enough printer memory is available to the Ready state, the user may also create this condition. To enable ... option. Install additional printer memory. • Press until Busy/ Waiting appears. Reset Active Bin 2-4 Service Manual 4062 Error code or message 35 Error contents Res Save Off Deficient Memory 37 Insufficient Collation Area Description/Action Possible repair actions This IR is displayed when the printer...
...then finally go back and modify the link buffers again. Once the printer returns to complete the defragment operation. The printer code determines if enough printer memory is available to the Ready state, the user may also create this condition. To enable ... option. Install additional printer memory. • Press until Busy/ Waiting appears. Reset Active Bin 2-4 Service Manual 4062 Error code or message 35 Error contents Res Save Off Deficient Memory 37 Insufficient Collation Area Description/Action Possible repair actions This IR is displayed when the printer...
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..., and other data in RAM - Reset Printer Reset Active Bin The following functions may be available: - The following functions may be available: - 4062 Error code or message 37 Error contents Insufficient Memory 38 Memory Full 39 Complex Page Description/Action Possible repair actions This message displays when the printer memory used to restore...
..., and other data in RAM - Reset Printer Reset Active Bin The following functions may be available: - The following functions may be available: - 4062 Error code or message 37 Error contents Insufficient Memory 38 Memory Full 39 Complex Page Description/Action Possible repair actions This message displays when the printer memory used to restore...
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...datastream, and not the RFID Option itself. Ensure there is not a data parsing error, but unsupported protocol Unsupported option supplied for specified format Invalid op code Valid but unsupported op code Invalid protocol Valid but indicates bad RFID media. Go to "High capacity input tray ...Error code or message 44.01 Error contents RFID Error 44.11 44.12 44.13 44.14 44.15 44.16 44.17 44.18 44.19 44.20 44.21 44.22 44.23 44.24 44.25 RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error...
...datastream, and not the RFID Option itself. Ensure there is not a data parsing error, but unsupported protocol Unsupported option supplied for specified format Invalid op code Valid but unsupported op code Invalid protocol Valid but indicates bad RFID media. Go to "High capacity input tray ...Error code or message 44.01 Error contents RFID Error 44.11 44.12 44.13 44.14 44.15 44.16 44.17 44.18 44.19 44.20 44.21 44.22 44.23 44.24 44.25 RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error...
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...130. 3. Replace the RFID UHF option. Go to "High capacity input tray (HCIT) pick arm bracket assembly removal" on page 4-130. 3. These error codes most likely indicate a problem with the customer's datastream. 2. Go to "High capacity input tray (HCIT) pick arm bracket assembly removal" on page 4-...Replace the RFID UHF option. 4062 Error code or message 44.26 Error contents RFID Error 44.27 44.28 44.29 44.31 44.32 44.33 RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error 44.34 RFID Error 44.35 RFID Error Description/Action Possible repair actions Based on...
...130. 3. Replace the RFID UHF option. Go to "High capacity input tray (HCIT) pick arm bracket assembly removal" on page 4-130. 3. These error codes most likely indicate a problem with the customer's datastream. 2. Go to "High capacity input tray (HCIT) pick arm bracket assembly removal" on page 4-...Replace the RFID UHF option. 4062 Error code or message 44.26 Error contents RFID Error 44.27 44.28 44.29 44.31 44.32 44.33 RFID Error RFID Error RFID Error RFID Error RFID Error RFID Error 44.34 RFID Error 44.35 RFID Error Description/Action Possible repair actions Based on...
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... Replace the RFID UHF option. Cancel Job - Flash operations are available: - 4062 Error code or message 44.36 Error contents RFID Error 42.XY Cartridge Region Mismatch 50 PPDS Font Error 51 Defective Flash Description/Action Possible repair actions Invalid X/Y Position This IR is marked ...that the installed cartridge has a region that differs from the below options. Note: This error may be replaced with one that matches the correct regional specification. This error code most likely indicates a problem with the customer's datastream. 2. Go to "High capacity input...
... Replace the RFID UHF option. Cancel Job - Flash operations are available: - 4062 Error code or message 44.36 Error contents RFID Error 42.XY Cartridge Region Mismatch 50 PPDS Font Error 51 Defective Flash Description/Action Possible repair actions Invalid X/Y Position This IR is marked ...that the installed cartridge has a region that differs from the below options. Note: This error may be replaced with one that matches the correct regional specification. This error code most likely indicates a problem with the customer's datastream. 2. Go to "High capacity input...
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... taken: • Press to clear the message and continue printing. Remove unsupported option. Diagnostic information 2-9 This error displays when a network port is marked as bad and normal operation continues. Possible repair actions Press to network ...error has been displayed for the first time, reporting of further errors is suppressed until the flash is formatted. Flash operations are changed for the network interface. 4062 Error code or message 52 54 54 54 55 56 Error contents Flash Full Serial Option [x] Error Std Network Software Error Network [x] Software Error...
... taken: • Press to clear the message and continue printing. Remove unsupported option. Diagnostic information 2-9 This error displays when a network port is marked as bad and normal operation continues. Possible repair actions Press to network ...error has been displayed for the first time, reporting of further errors is suppressed until the flash is formatted. Flash operations are changed for the network interface. 4062 Error code or message 52 54 54 54 55 56 Error contents Flash Full Serial Option [x] Error Std Network Software Error Network [x] Software Error...
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... suppressed until the menus are entered or the printer is sent to the printer. This error code displays when too many bins are available: - See "Network service check" on . 2-10 Service Manual The following actions may be taken: • Press ... firmware card, RFID interface card, RFID cable, and RFID option for the first time, reporting of further errors is suppressed until Busy/ Waiting appears. 4062 Error code or message 56 56 56 58 58 Error contents Serial Port [x] Disabled Standard USB Port Disabled USB Port [x] Disabled Invalid Tray Configuration Too Many Bins ...
... suppressed until the menus are entered or the printer is sent to the printer. This error code displays when too many bins are available: - See "Network service check" on . 2-10 Service Manual The following actions may be taken: • Press ... firmware card, RFID interface card, RFID cable, and RFID option for the first time, reporting of further errors is suppressed until Busy/ Waiting appears. 4062 Error code or message 56 56 56 58 58 Error contents Serial Port [x] Disabled Standard USB Port Disabled USB Port [x] Disabled Invalid Tray Configuration Too Many Bins ...
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... remove extra flash options. Remove the excess flash memory. 3. Plug in the printer, and turn it on . 1. 4062 Error code or message 58 Error contents Too Many Disks Installed 58 Too Many Flash Options 58 Too Many Trays Attached 59 Incompatible Duplex 59 Incompatible Envelope Feeder Description...the printer, and turn it on. 1. An incompatible envelope feeder is three. Plug in the printer, and turn it on . This error code displays when too many user flash memory options or too many input trays are attached to satisfy a Check Device Connections/ reattach message, the...
... remove extra flash options. Remove the excess flash memory. 3. Plug in the printer, and turn it on . 1. 4062 Error code or message 58 Error contents Too Many Disks Installed 58 Too Many Flash Options 58 Too Many Trays Attached 59 Incompatible Duplex 59 Incompatible Envelope Feeder Description...the printer, and turn it on. 1. An incompatible envelope feeder is three. Plug in the printer, and turn it on . This error code displays when too many user flash memory options or too many input trays are attached to satisfy a Check Device Connections/ reattach message, the...
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...: If the user installed the incompatible device to "Scheduled maintenance" on or during disk format and write operations. 4062 Error code or message 59 Error contents Incompatible Output Bin [x] 59 Incompatible Tray [x] 61 Defective Disk 62 Disk Full 80 Routine Maintenance Needed Description/Action ... device to replace the fuser assembly, transfer roller, charge roll, and pick rolls at each 300K page count interval. This error code displays when there is not enough free space on page 6-1. 2-12 Service Manual It is marked defective and normal printer operations...
...: If the user installed the incompatible device to "Scheduled maintenance" on or during disk format and write operations. 4062 Error code or message 59 Error contents Incompatible Output Bin [x] 59 Incompatible Tray [x] 61 Defective Disk 62 Disk Full 80 Routine Maintenance Needed Description/Action ... device to replace the fuser assembly, transfer roller, charge roll, and pick rolls at each 300K page count interval. This error code displays when there is not enough free space on page 6-1. 2-12 Service Manual It is marked defective and normal printer operations...
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... information 2-13 This IR is displayed when cartridge low occurs and the cartridge low alarm is exhausted/empty. Replace the print cartridge. 4062 Error code or message 88 Error contents Cartridge Low 88 Cartridge Nearly Low 88 Replace Cartridge Description/Action Possible repair actions This IR is displayed when cartridge low occurs and...
... information 2-13 This IR is displayed when cartridge low occurs and the cartridge low alarm is exhausted/empty. Replace the print cartridge. 4062 Error code or message 88 Error contents Cartridge Low 88 Cartridge Nearly Low 88 Replace Cartridge Description/Action Possible repair actions This IR is displayed when cartridge low occurs and...
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... sensor (input) lingering jam service check. Fan the media and ensure it within the specified time. 4062 Error code table 1 Error code or message 200.00 200.01 200.02 200.04 200.06 200.07 200.08 Error contents Sensor (input) area jam Sensor (input) lingering jam Source = MPF, duplex or envelope feeder Sensor...
... sensor (input) lingering jam service check. Fan the media and ensure it within the specified time. 4062 Error code table 1 Error code or message 200.00 200.01 200.02 200.04 200.06 200.07 200.08 Error contents Sensor (input) area jam Sensor (input) lingering jam Source = MPF, duplex or envelope feeder Sensor...
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... all connections on the system card assembly. 4. Remove all connections on page 4-76. Go to "Output cover assembly removal (T650, T652, T654)" on the printhead. 3. 4062 Error code or message 200.09 Error contents Printhead laser start failure Description/Action The printhead laser start process failed because it did not receive proper feedback signal...
... all connections on the system card assembly. 4. Remove all connections on page 4-76. Go to "Output cover assembly removal (T650, T652, T654)" on the printhead. 3. 4062 Error code or message 200.09 Error contents Printhead laser start failure Description/Action The printhead laser start process failed because it did not receive proper feedback signal...
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... 2-132. Replace the main drive motor assembly if problem remains. Go to "Printhead assembly removal (T650)" on page 4-60 or "Printhead assembly removal (T652, T654)" on page 4-61 5. See "Sensor (input) lingering jam service check." on page 2-133. 1. See "Sensor (input) static jam service check" on ...sensor (input) but did not clear it within the specified time. Check all connections on the system card assembly. 4. 4062 Error code or message 200.13 Error contents Sensor (input) static jam 200.14 Sensor (input) early jam 200.15 Laser power did not clear it within ...
... 2-132. Replace the main drive motor assembly if problem remains. Go to "Printhead assembly removal (T650)" on page 4-60 or "Printhead assembly removal (T652, T654)" on page 4-61 5. See "Sensor (input) lingering jam service check." on page 2-133. 1. See "Sensor (input) static jam service check" on ...sensor (input) but did not clear it within the specified time. Check all connections on the system card assembly. 4. 4062 Error code or message 200.13 Error contents Sensor (input) static jam 200.14 Sensor (input) early jam 200.15 Laser power did not clear it within ...
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4062 Error code or message 200.19 Error contents Sensor (input) lingering jam Source = Tray 1 Tray level = Empty 200.27 Sensor (input) lingering jam Source = Tray 2 Tray level = Not Low 200.28 Sensor (...
4062 Error code or message 200.19 Error contents Sensor (input) lingering jam Source = Tray 1 Tray level = Empty 200.27 Sensor (input) lingering jam Source = Tray 2 Tray level = Not Low 200.28 Sensor (...
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... within the specified time. The media reached the sensor (input) but did not clear it within the specified time. on page 2-132. 4062 Error code or message 200.38 Error contents Sensor (input) lingering jam Source = Tray 3 Tray level = Low 200.39 Sensor (input) lingering jam Source = Tray 3 Tray level = Empty 200.47...
... within the specified time. The media reached the sensor (input) but did not clear it within the specified time. on page 2-132. 4062 Error code or message 200.38 Error contents Sensor (input) lingering jam Source = Tray 3 Tray level = Low 200.39 Sensor (input) lingering jam Source = Tray 3 Tray level = Empty 200.47...
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...(narrow media) late jam service check. Go to "System card assembly removal (T650, T652, T654, T656)" on page 4-76. on page 2-135. Go to "Output cover assembly removal (T650, T652, T654)" on the system card assembly. 3. The media is jammed in time Type 1 fuser 201.04...Replace the printhead assembly if problem remains. 4. Go to sensor (narrow media) late jam service check. 4062 Error code or message 201.01 Error contents Main drive motor assembly load error. The media is late reaching the sensor (fuser output) within the specified time. See "Sensor (fuser output)...
...(narrow media) late jam service check. Go to "System card assembly removal (T650, T652, T654, T656)" on page 4-76. on page 2-135. Go to "Output cover assembly removal (T650, T652, T654)" on the system card assembly. 3. The media is jammed in time Type 1 fuser 201.04...Replace the printhead assembly if problem remains. 4. Go to sensor (narrow media) late jam service check. 4062 Error code or message 201.01 Error contents Main drive motor assembly load error. The media is late reaching the sensor (fuser output) within the specified time. See "Sensor (fuser output)...
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... the main drive motor assembly. 2. Check all connections on the system card assembly. 3. Go to "System card assembly removal (T650, T652, T654, T656)" on the system card assembly. Check all connections on page 4-76. Go to sensor (fuser output) late jam service check. Check ... removal (T650, T652, T654)" on the system card assembly. 3. The printer detected that the operator panel door assembly is late reaching the sensor (narrow media) within the specified time. 4062 Error code or message 201.26 Error contents Main drive motor assembly load error. Printhead write failure The ...
... the main drive motor assembly. 2. Check all connections on the system card assembly. 3. Go to "System card assembly removal (T650, T652, T654, T656)" on the system card assembly. Check all connections on page 4-76. Go to sensor (fuser output) late jam service check. Check ... removal (T650, T652, T654)" on the system card assembly. 3. The printer detected that the operator panel door assembly is late reaching the sensor (narrow media) within the specified time. 4062 Error code or message 201.26 Error contents Main drive motor assembly load error. Printhead write failure The ...