User's Guide
Page 121
... • Unsuitable physical or operating environment • Maintenance by anyone other items for such item. Extent of limited warranty Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of products by a third party, supplies or parts • ...IN DURATION TO THE WARRANTY PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Fuser Units, Paper Feed items, and any product. You are substantially used with the product. The replacement may be a new or ...
... • Unsuitable physical or operating environment • Maintenance by anyone other items for such item. Extent of limited warranty Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of products by a third party, supplies or parts • ...IN DURATION TO THE WARRANTY PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Fuser Units, Paper Feed items, and any product. You are substantially used with the product. The replacement may be a new or ...
Service Manual
Page 4
...-sheet) symptoms 2-5 Paper tray symptoms 2-6 Duplex option symptoms 2-6 Envelope feeder symptoms 2-6 Output expander 2-6 StapleSmart finisher 2-7 Messages and error codes 2-8 Service error codes 2-8 User status displays 2-31 User attendance messages 2-32 User line 2 link messages 2-43 Check device connection messages 2-43 User... Fuser service checks 2-87 920.xx-Cold fuser service check 2-87 922.xx-Cold fuser check 2-89 923.xx-Hot fuser service check 2-90 924.xx-Hot fuser service check 2-91 925.xx-Hot fuser service check 2-91 Fuser exit sensor service check 2-92 Fuser narrow...
...-sheet) symptoms 2-5 Paper tray symptoms 2-6 Duplex option symptoms 2-6 Envelope feeder symptoms 2-6 Output expander 2-6 StapleSmart finisher 2-7 Messages and error codes 2-8 Service error codes 2-8 User status displays 2-31 User attendance messages 2-32 User line 2 link messages 2-43 Check device connection messages 2-43 User... Fuser service checks 2-87 920.xx-Cold fuser service check 2-87 922.xx-Cold fuser check 2-89 923.xx-Hot fuser service check 2-90 924.xx-Hot fuser service check 2-91 925.xx-Hot fuser service check 2-91 Fuser exit sensor service check 2-92 Fuser narrow...
Service Manual
Page 44
...: 1. The main fan turns on . 3. The exit rollers turn the printer on . 14. The fuser takes longer to warm up from a cold start than a warm start. 9. The operator panel turns on . 13. The fuser lamp turns on . 2. The operator panel LED starts blinking. 10. The LED turns comes on ....may display: • Close Door or Insert Cartridge display if the upper front cover is open or the print cartridge is missing. • Any cartridge errors, such as Defective Cartridge, Prebate Violation, or Missing Cartridge. 11. The operator panel display clears. 5. The main drive motor turns on , it ...
...: 1. The main fan turns on . 3. The exit rollers turn the printer on . 14. The fuser takes longer to warm up from a cold start than a warm start. 9. The operator panel turns on . 13. The fuser lamp turns on . 2. The operator panel LED starts blinking. 10. The LED turns comes on ....may display: • Close Door or Insert Cartridge display if the upper front cover is open or the print cartridge is missing. • Any cartridge errors, such as Defective Cartridge, Prebate Violation, or Missing Cartridge. 11. The operator panel display clears. 5. The main drive motor turns on , it ...
Service Manual
Page 45
Operator panel-display is blank. Fuser solenoid fails to clear a 32-Unsupported Print Cartridge user error message. Print quality-black page Print quality-blank page Print quality-light print Print quality-background Print quality-residual image Print quality-skew Print quality-... POST. Go to "High-capacity feeder input tray service check" on page 2-117. Action Go to "Print quality-random marks" on page 2-95. Go to "Fuser solenoid service check" on page 2-112. Go to "Paper feed service check" on page 2-94. Go to "Print quality-residual image" on page 2-121. Go...
Operator panel-display is blank. Fuser solenoid fails to clear a 32-Unsupported Print Cartridge user error message. Print quality-black page Print quality-blank page Print quality-light print Print quality-background Print quality-residual image Print quality-skew Print quality-... POST. Go to "High-capacity feeder input tray service check" on page 2-117. Action Go to "Print quality-random marks" on page 2-95. Go to "Fuser solenoid service check" on page 2-112. Go to "Paper feed service check" on page 2-94. Go to "Print quality-residual image" on page 2-121. Go...
Service Manual
Page 49
... AC power. • Poor supply line voltage. • Low voltage or incorrect lamp. • Incorrect hot roll. Fuser page count between 0 and 99,999. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .01 920 .02 920 .03 920 .04 920 .06 920. .07 920... .11 Hot roll took too long to new enhanced mode. Fuser page count between 0 and 99,999. Fuser is not increasing in the ...
... AC power. • Poor supply line voltage. • Low voltage or incorrect lamp. • Incorrect hot roll. Fuser page count between 0 and 99,999. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .01 920 .02 920 .03 920 .04 920 .06 920. .07 920... .11 Hot roll took too long to new enhanced mode. Fuser page count between 0 and 99,999. Fuser is not increasing in the ...
Service Manual
Page 50
...line voltage. • Excessive load on for an extended time. Hot roll took too long to "920.xx-Cold fuser service check" on page 2-87. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .12 920 .13 920 .14 920 .16 920 .17 920 .21... Hot roll fell too far below the desired temperature for too long while the media is in temperature that has disrupted control. • Bad thermistor, circuit, or cabling. • Fuser not receiving...
...line voltage. • Excessive load on for an extended time. Hot roll took too long to "920.xx-Cold fuser service check" on page 2-87. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .12 920 .13 920 .14 920 .16 920 .17 920 .21... Hot roll fell too far below the desired temperature for too long while the media is in temperature that has disrupted control. • Bad thermistor, circuit, or cabling. • Fuser not receiving...
Service Manual
Page 51
... 299,999. Diagnostic information 2-11 Fuser page count between 200,000 and 299,999. Fuser page count between 200,000 and 299,999. Go to desired temperature after slope change. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description...; Low voltage or incorrect lamp. • Incorrect hot roll. • Bad thermistor, circuit, or cabling. • Noisy thermistor signal. • Fuser not receiving AC power. • Poor supply line voltage. • Low voltage or incorrect lamp. • Incorrect hot roll. • Bad thermistor...
... 299,999. Diagnostic information 2-11 Fuser page count between 200,000 and 299,999. Fuser page count between 200,000 and 299,999. Go to desired temperature after slope change. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description...; Low voltage or incorrect lamp. • Incorrect hot roll. • Bad thermistor, circuit, or cabling. • Noisy thermistor signal. • Fuser not receiving AC power. • Poor supply line voltage. • Low voltage or incorrect lamp. • Incorrect hot roll. • Bad thermistor...
Service Manual
Page 52
.... • Low voltage or incorrect lamp. • Incorrect hot roll. • Bad thermistor, circuit, or cabling. • Noisy thermistor signal. • Fuser not receiving AC power. • Poor supply line voltage. • Low voltage or incorrect lamp. • Incorrect hot roll. • Bad thermistor, circuit,...8226; Low voltage or incorrect lamp. • Incorrect hot roll. Go to "920.xx-Cold fuser service check" on page 2-87. 2-12 Service Manual 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .32 920 .33 920 .34 920 .36 920 .37...
.... • Low voltage or incorrect lamp. • Incorrect hot roll. • Bad thermistor, circuit, or cabling. • Noisy thermistor signal. • Fuser not receiving AC power. • Poor supply line voltage. • Low voltage or incorrect lamp. • Incorrect hot roll. • Bad thermistor, circuit,...8226; Low voltage or incorrect lamp. • Incorrect hot roll. Go to "920.xx-Cold fuser service check" on page 2-87. 2-12 Service Manual 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .32 920 .33 920 .34 920 .36 920 .37...
Service Manual
Page 53
... between 400,000 and 499,999. Fuser page count between 400,000 and 499,999. Action Go to new enhanced mode. Diagnostic information 2-13 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .42 920 .43 920 .44 920 .46 920 .47 920 .51 Hot roll...
... between 400,000 and 499,999. Fuser page count between 400,000 and 499,999. Action Go to new enhanced mode. Diagnostic information 2-13 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .42 920 .43 920 .44 920 .46 920 .47 920 .51 Hot roll...
Service Manual
Page 54
... error codes (9xx.xx) (continued) Error code Sub codes Display text Description 92 .52 920 .53 920 .54 920 .56 920 .57 920 .91 Hot roll fell too far below the desired temperature for too long while media is in the nip. Fuser page count more than 500,000. Fuser ... voltage. • Low voltage or incorrect lamp. • Incorrect hot roll. • Bad thermistor, circuit, or cabling. • Noisy thermistor signal. • Fuser not receiving AC power. • Poor supply line voltage. • Low voltage or incorrect lamp. • Incorrect hot roll. • Bad thermistor, circuit, or...
... error codes (9xx.xx) (continued) Error code Sub codes Display text Description 92 .52 920 .53 920 .54 920 .56 920 .57 920 .91 Hot roll fell too far below the desired temperature for too long while media is in the nip. Fuser page count more than 500,000. Fuser ... voltage. • Low voltage or incorrect lamp. • Incorrect hot roll. • Bad thermistor, circuit, or cabling. • Noisy thermistor signal. • Fuser not receiving AC power. • Poor supply line voltage. • Low voltage or incorrect lamp. • Incorrect hot roll. • Bad thermistor, circuit, or...
Service Manual
Page 55
... below desired temperature while printing. Action Go to "920.xx-Cold fuser service check" on page 2-87. Go to "920.xx-Cold fuser service check" on page 2-87. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .92 920 .93 920 .94 920 .96 ...920 .97 922 .02 Hot roll fell too far below the desired temperature for too long while media is in the nip. Fuser page count not available....
... below desired temperature while printing. Action Go to "920.xx-Cold fuser service check" on page 2-87. Go to "920.xx-Cold fuser service check" on page 2-87. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 920 .92 920 .93 920 .94 920 .96 ...920 .97 922 .02 Hot roll fell too far below the desired temperature for too long while media is in the nip. Fuser page count not available....
Service Manual
Page 56
...After hot roll lamp detection, did not reach operating temperature in time (new enhanced control). Fuser has taken too long to reach the final lamp detection temperature. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 922 .03 922 .04 922 .06 922 .07 ...922 .12 922 .13 922 .14 Hot roll reached final lamp detection temperature but took longer than largest time in lookup table. Go to "922.xx-Cold fuser check...
...After hot roll lamp detection, did not reach operating temperature in time (new enhanced control). Fuser has taken too long to reach the final lamp detection temperature. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 922 .03 922 .04 922 .06 922 .07 ...922 .12 922 .13 922 .14 Hot roll reached final lamp detection temperature but took longer than largest time in lookup table. Go to "922.xx-Cold fuser check...
Service Manual
Page 57
...page 2-89. Go to "922.xx-Cold fuser check" on page 2-89. Go to "922.xx-Cold fuser check" on page 2-89. Go to "922.xx-Cold fuser check" on page 2-89. Diagnostic information 2-17 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 922 ....000 and 299,999. • Low wattage or incorrect lamp. • Bad thermistor, circuit, or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. Fuser page count between 200,000 and 299,999. • Low wattage or incorrect lamp. • Bad thermistor, circuit, ...
...page 2-89. Go to "922.xx-Cold fuser check" on page 2-89. Go to "922.xx-Cold fuser check" on page 2-89. Go to "922.xx-Cold fuser check" on page 2-89. Diagnostic information 2-17 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 922 ....000 and 299,999. • Low wattage or incorrect lamp. • Bad thermistor, circuit, or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. Fuser page count between 200,000 and 299,999. • Low wattage or incorrect lamp. • Bad thermistor, circuit, ...
Service Manual
Page 58
...999. • Low wattage or incorrect lamp. • Bad thermistor, circuit, or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 922 .32 922 .33 922 .34 922 .35 922 .36 922... .37 922 .42 922 .43 Hot roll took too long to "922.xx-Cold fuser check" on page 2-89. Fuser page count between 300,000...
...999. • Low wattage or incorrect lamp. • Bad thermistor, circuit, or cabling. • Fuser not receiving sufficient AC power. • Poor supply line voltage. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 922 .32 922 .33 922 .34 922 .35 922 .36 922... .37 922 .42 922 .43 Hot roll took too long to "922.xx-Cold fuser check" on page 2-89. Fuser page count between 300,000...
Service Manual
Page 59
.... Hot roll reached final lamp detection temperature but took too long to "922.xx-Cold fuser check" on page 2-89. Action Go to reach the final lamp detection temperature. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 922 .44 922 .45 922 .46 922 .47 ...922 .52 922 .53 922 .54 922 .55 Hot roll timed out in trying to "922.xx-Cold fuser check" on page 2-89. Fuser page count between 400,000...
.... Hot roll reached final lamp detection temperature but took too long to "922.xx-Cold fuser check" on page 2-89. Action Go to reach the final lamp detection temperature. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 922 .44 922 .45 922 .46 922 .47 ...922 .52 922 .53 922 .54 922 .55 Hot roll timed out in trying to "922.xx-Cold fuser check" on page 2-89. Fuser page count between 400,000...
Service Manual
Page 60
... at 500,000 to reach the beginning lamp detection temperature. Hot roll did not roll over to "922.xx-Cold fuser check" on page 2-89. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 922 .56 922 .57 922 .92 922 .93 922 .94 922 .95 922... .96 922 .97 Hot roll did not reach operating temperature in time. Fuser has taken too long to "922.xx-Cold fuser check" on page 2-89. Fuser page count not available...
... at 500,000 to reach the beginning lamp detection temperature. Hot roll did not roll over to "922.xx-Cold fuser check" on page 2-89. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 922 .56 922 .57 922 .92 922 .93 922 .94 922 .95 922... .96 922 .97 Hot roll did not reach operating temperature in time. Fuser has taken too long to "922.xx-Cold fuser check" on page 2-89. Fuser page count not available...
Service Manual
Page 61
... check" on page 2-91. Diagnostic information 2-21 Go to "923.xx-Hot fuser service check" on page 2-90. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 923 .01 923 .11 923 .21 923 .31 923 .41 923 .51 923 .91 924 .01 924 .11 924 ....
... check" on page 2-91. Diagnostic information 2-21 Go to "923.xx-Hot fuser service check" on page 2-90. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 923 .01 923 .11 923 .21 923 .31 923 .41 923 .51 923 .91 924 .01 924 .11 924 ....
Service Manual
Page 62
...220 V printer. • Lamp has excessive wattage. Too hot to "924.xx-Hot fuser service check" on page 2-91. Lamp detection performed and found error. Lamp detection performed and found error. Action Go to do lamp detection and NVRAM bit indicates previous wrong lamp detected. Go...Lamp has excessive wattage. Attempting to "925.xx-Hot fuser service check" on page 2-91. Open thermistor check failure. Lamp detection performed and found error. Fuser page count between 0 and 99,999. Fuser page count over 500,000. Fuser page count not available. Too hot to POR machine ...
...220 V printer. • Lamp has excessive wattage. Too hot to "924.xx-Hot fuser service check" on page 2-91. Lamp detection performed and found error. Lamp detection performed and found error. Action Go to do lamp detection and NVRAM bit indicates previous wrong lamp detected. Go...Lamp has excessive wattage. Attempting to "925.xx-Hot fuser service check" on page 2-91. Open thermistor check failure. Lamp detection performed and found error. Fuser page count between 0 and 99,999. Fuser page count over 500,000. Fuser page count not available. Too hot to POR machine ...
Service Manual
Page 63
...problem. Go to POR machine after receiving a 925.01. Attempting to "Main fan" on page 2-91. Fuser page count stopped at 500,000 to "925.xx-Hot fuser service check" on page 2-76. Service fan error. • Loose connector. • External blockage of the fan, preventing it from turning. • .... • 115 V lamp in 220 V printer. • Lamp has excessive wattage. Go to "925.xx-Hot fuser service check" on page 2-91. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 925 .32 925 .41 925 .42 925 .51 925 .52 925 .91 925...
...problem. Go to POR machine after receiving a 925.01. Attempting to "Main fan" on page 2-91. Fuser page count stopped at 500,000 to "925.xx-Hot fuser service check" on page 2-76. Service fan error. • Loose connector. • External blockage of the fan, preventing it from turning. • .... • 115 V lamp in 220 V printer. • Lamp has excessive wattage. Go to "925.xx-Hot fuser service check" on page 2-91. 4061-xx0 Service error codes (9xx.xx) (continued) Error code Sub codes Display text Description 925 .32 925 .41 925 .42 925 .51 925 .52 925 .91 925...
Service Manual
Page 82
... installed the incompatible device to maintain the print quality and reliability of the printer. 4061-xx0 User attendance messages (continued) Error code Sub code Primary message Description/action 59 .xx Incompatible Tray x An incompatible tray is marked defective and normal printer ...operations continue. Disk operations are affected. The disk is necessary to replace the fuser assembly, transfer roller, charge roll, and pick rolls at this message displays, press to be downloaded. 2-42 Service Manual While...
... installed the incompatible device to maintain the print quality and reliability of the printer. 4061-xx0 User attendance messages (continued) Error code Sub code Primary message Description/action 59 .xx Incompatible Tray x An incompatible tray is marked defective and normal printer ...operations continue. Disk operations are affected. The disk is necessary to replace the fuser assembly, transfer roller, charge roll, and pick rolls at this message displays, press to be downloaded. 2-42 Service Manual While...
