Quick Reference
Page 4
... Conserving ink • Use Quick Print or Draft Mode. Follow the instructions to www.lexmark.com/recycle. Help using the Comprehensive User's Guide installed automatically with the printer software.*...and are mostly text. • Use High Yield cartridges. These features clean the printhead nozzles to reduce your printer's environmental impact even further. This feature sets the ...sets the printer to change to print multiple pages on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on...
... Conserving ink • Use Quick Print or Draft Mode. Follow the instructions to www.lexmark.com/recycle. Help using the Comprehensive User's Guide installed automatically with the printer software.*...and are mostly text. • Use High Yield cartridges. These features clean the printhead nozzles to reduce your printer's environmental impact even further. This feature sets the ...sets the printer to change to print multiple pages on troubleshooting common printer setup problems. For additional information about the printer The Quick Reference Guide contains basic instructions on...
Quick Reference
Page 21
...Before you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 W I F I PRINTING 21 If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following : CHANGE THE ...LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to printer maintenance tasks and customer support. Using the Service Center to solve printer problems The Service Center ...
...Before you troubleshoot" checklist does not solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 W I F I PRINTING 21 If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following : CHANGE THE ...LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to printer maintenance tasks and customer support. Using the Service Center to solve printer problems The Service Center ...
Quick Reference
Page 22
...) 1 With a document open the printer. 2 Make sure the cartridges are inserted correctly. 2 Remove the printhead. Note: If you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and ...printer. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the matching color slot of the computer. The cartridges should click...
...) 1 With a document open the printer. 2 Make sure the cartridges are inserted correctly. 2 Remove the printhead. Note: If you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. RECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and ...printer. Warning-Potential Damage: Do not touch the printhead nozzles. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it . 3 Plug the power cord into the matching color slot of the computer. The cartridges should click...
Quick Reference
Page 23
...do not seem to a defective port. 2 From the printer pop-up the printer. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the Wireless troubleshooting section. Note: Do not remove the alignment page until printing is not in the Default...connected, see "Replacing ink cartridges" on and off the printer. for any obvious damage. Note: If you troubleshoot" checklist does not solve the problem, then try either of Power Saver mode, then reset the power: 1 Unplug the power cord from the wall outlet, and then wait 10 ...
...do not seem to a defective port. 2 From the printer pop-up the printer. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the Wireless troubleshooting section. Note: Do not remove the alignment page until printing is not in the Default...connected, see "Replacing ink cartridges" on and off the printer. for any obvious damage. Note: If you troubleshoot" checklist does not solve the problem, then try either of Power Saver mode, then reset the power: 1 Unplug the power cord from the wall outlet, and then wait 10 ...
User Guide
Page 101
If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact..., and resolve any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 102 • "Printhead errors" on page 102 • "Software did not install" on an error message dialog, click the For additional assistance, use one of these methods: Method...
If Troubleshooting does not solve your problem Visit our Web site at support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact..., and resolve any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 102 • "Printhead errors" on page 102 • "Software did not install" on an error message dialog, click the For additional assistance, use one of these methods: Method...
User Guide
Page 102
The printer resets and starts the initial printer setup. 3 Complete the initial printer setup. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to Use Factory... Defaults: > Use Factory Defaults 2 Touch Yes. Warning-Potential Damage: Do not touch the printhead nozzles. Troubleshooting 102 •...
The printer resets and starts the initial printer setup. 3 Complete the initial printer setup. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to Use Factory... Defaults: > Use Factory Defaults 2 Touch Yes. Warning-Potential Damage: Do not touch the printhead nozzles. Troubleshooting 102 •...
User Guide
Page 103
... try removing and reinstalling the software. Software did not install If you continue to a defective port. Note: If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a... print job, then try another USB port on the computer. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it clicks. 5 Close the printer. Troubleshooting 103 Note: If removing and reinserting the...
... try removing and reinstalling the software. Software did not install If you continue to a defective port. Note: If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a... print job, then try another USB port on the computer. 3 Wipe the printhead contacts using a clean, lint-free cloth. 4 Reinsert the printhead, and then close the latch until it clicks. 5 Close the printer. Troubleshooting 103 Note: If removing and reinserting the...
User Guide
Page 104
... the computer. The USB port is damaged, then use a new one or more of the printhead. 3 Close the printer. REMOVE AND REINSTALL THE PRINTER SOFTWARE Troubleshooting 104 Print job does not print...continue to have connected to a defective port. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on , and then open the printer. 2 Make sure the cartridges are... and then turn on the printer. If the cable is marked with a USB symbol. You may have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the ...
... the computer. The USB port is damaged, then use a new one or more of the printhead. 3 Close the printer. REMOVE AND REINSTALL THE PRINTER SOFTWARE Troubleshooting 104 Print job does not print...continue to have connected to a defective port. Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on , and then open the printer. 2 Make sure the cartridges are... and then turn on the printer. If the cable is marked with a USB symbol. You may have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the ...
User Guide
Page 105
... screen of Power Saver mode, then reset the power: 1 Unplug the power cord from the print queue If you troubleshoot" checklist does not solve the problem, then try one or more information. If the cartridges do not seem to Align Printer: > More Options > Align Printer. If the printer will not come... page prints. 4 Navigate to fit, make sure the printhead is in the print queue and cannot delete them to get other jobs to wake up the printer. If this problem persists, then check our Web site for updates for more of the following: MAKE SURE THE PRINTER IS NOT IN POWER SAVER...
... screen of Power Saver mode, then reset the power: 1 Unplug the power cord from the print queue If you troubleshoot" checklist does not solve the problem, then try one or more information. If the cartridges do not seem to Align Printer: > More Options > Align Printer. If the printer will not come... page prints. 4 Navigate to fit, make sure the printhead is in the print queue and cannot delete them to get other jobs to wake up the printer. If this problem persists, then check our Web site for updates for more of the following: MAKE SURE THE PRINTER IS NOT IN POWER SAVER...
User Guide
Page 110
Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in use. • Minimize the number and size of the ... cord from your system. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on page 111 Troubleshooting 110 Try one or more RAM. Copy...
Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in use. • Minimize the number and size of the ... cord from your system. SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on page 111 Troubleshooting 110 Try one or more RAM. Copy...
User Guide
Page 151
... does not respond 105 printer printing blank pages 105 printer problems, basic solutions 101 printer software installing 26 uninstalling 25 printer solutions 94 printer, setting as default 49 printhead aligning 97 location 12 printhead error 102 printhead nozzles cleaning 98 printing collate 33 custom-size paper 37 ...47, 48 printing in draft mode 50 printing mode changing 50 proof sheet using 43 protocol 92 publications finding 9 R recycling 8 Lexmark products 15 WEEE statement 135 reducing an image 54 repeating an image 56 replacing ink cartridges 14 resetting internal wireless print server to ...
... does not respond 105 printer printing blank pages 105 printer problems, basic solutions 101 printer software installing 26 uninstalling 25 printer solutions 94 printer, setting as default 49 printhead aligning 97 location 12 printhead error 102 printhead nozzles cleaning 98 printing collate 33 custom-size paper 37 ...47, 48 printing in draft mode 50 printing mode changing 50 proof sheet using 43 protocol 92 publications finding 9 R recycling 8 Lexmark products 15 WEEE statement 135 reducing an image 54 repeating an image 56 replacing ink cartridges 14 resetting internal wireless print server to ...
User Guide
Page 152
... 100 navigating 18 transparencies 30 troubleshooting checking an unresponsive printer 101 contacting technical support 101 Service Center 101 solving basic printer problems 101 wireless network 115 troubleshooting, copy scanner unit does not close 111 troubleshooting, copy and scan cannot scan to computer ... incorrect language appears on display 102 page does not print 104 printer does not respond 105 printer printing blank pages 105 printhead error 102 software did not install 103 troubleshooting, wireless cannot print over wireless network 116 changing wireless settings after installation (...
... 100 navigating 18 transparencies 30 troubleshooting checking an unresponsive printer 101 contacting technical support 101 Service Center 101 solving basic printer problems 101 wireless network 115 troubleshooting, copy scanner unit does not close 111 troubleshooting, copy and scan cannot scan to computer ... incorrect language appears on display 102 page does not print 104 printer does not respond 105 printer printing blank pages 105 printhead error 102 software did not install 103 troubleshooting, wireless cannot print over wireless network 116 changing wireless settings after installation (...