User Guide
Page 7
...the printer software Find it away. • Recycle paper from discarded print jobs. • Use recycled paper. These features clean the printhead nozzles to print documents using printer software • Setting up and configuring the printer on a network, depending on your prints. Finding... print more pages with the printer and is available on the Lexmark Web site at www.lexmark.com/publications/. Recycling • Return ink cartridges for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available on the ...
...the printer software Find it away. • Recycle paper from discarded print jobs. • Use recycled paper. These features clean the printhead nozzles to print documents using printer software • Setting up and configuring the printer on a network, depending on your prints. Finding... print more pages with the printer and is available on the Lexmark Web site at www.lexmark.com/publications/. Recycling • Return ink cartridges for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is also available on the ...
User Guide
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... • Contact numbers for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 125 • "Printhead errors" on page 125 • "Software did not install" on page 127 Troubleshooting 124 Troubleshooting Before you troubleshoot Use this checklist to...Center to find the following: • Knowledgebase articles with the latest information and troubleshooting for your problem Visit our Web site at support.lexmark.com to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn ...
... • Contact numbers for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 125 • "Printhead errors" on page 125 • "Software did not install" on page 127 Troubleshooting 124 Troubleshooting Before you troubleshoot Use this checklist to...Center to find the following: • Knowledgebase articles with the latest information and troubleshooting for your problem Visit our Web site at support.lexmark.com to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn ...
User Guide
Page 125
... , and then press and release to Use Factory, and then press . 5 Complete the initial printer setup. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 125 CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF...; "Cannot print through USB" on page 129 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons...
... , and then press and release to Use Factory, and then press . 5 Complete the initial printer setup. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following : Troubleshooting 125 CHANGE THE LANGUAGE USING A BUTTON COMBINATION (IF...; "Cannot print through USB" on page 129 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, press . 2 Press the arrow buttons...
User Guide
Page 127
... the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the printhead. 3 Close the printer. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE... PRINTER IS SET AS THE DEFAULT PRINTER Troubleshooting 127 If the cable is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. Print job does not print or is damaged, then use a new one or more of the computer...
... the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the matching color slot of the printhead. 3 Close the printer. SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB MAKE SURE THE PRINT JOB IS NOT PAUSED MAKE... PRINTER IS SET AS THE DEFAULT PRINTER Troubleshooting 127 If the cable is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try removing and reinstalling the software. Print job does not print or is damaged, then use a new one or more of the computer...
User Guide
Page 128
...REINSTALL THE PRINTER SOFTWARE Printer is finished. Press to Align Printer, and the press . REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on the printer. An alignment page prints. RECONNECT THE PRINTER POWER SUPPLY 1 Turn ...the USB cable for more of the computer. Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to ...
...REINSTALL THE PRINTER SOFTWARE Printer is finished. Press to Align Printer, and the press . REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see "Replacing ink cartridges" on the printer. An alignment page prints. RECONNECT THE PRINTER POWER SUPPLY 1 Turn ...the USB cable for more of the computer. Printer is busy or does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the printer control panel, press . 4 Press the arrow buttons to ...
User Guide
Page 134
... photos" on page 135 • "Scan was not successful" on the printed image, then contact technical support. ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on page 136 Troubleshooting 134 Try one or more RAM.... SOFTWARE Computer slows down when printing These are possible solutions. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in use. • Minimize the number and...
... photos" on page 135 • "Scan was not successful" on the printed image, then contact technical support. ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on page 136 Troubleshooting 134 Try one or more RAM.... SOFTWARE Computer slows down when printing These are possible solutions. Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one of the following : MAXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in use. • Minimize the number and...
User Guide
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... 128 printer memory fax 93 printer printing blank pages 128 printer problems, basic solutions 124 printer software installing 23 uninstalling 23 printer, setting as default 53 printhead aligning 121 location 10 printhead error 125 printhead nozzles cleaning 122 printing collate 36 custom-size paper 40 documents ...finding 7 R received history report 91 receiving faxes Auto Answer setting 85, 86 automatically 85 manually 86 tips 85, 86 recycling 6 Lexmark products 13 WEEE statement 165 redial attempts, fax setting 81 redial time, fax setting 81 reducing an image 58 registering fax user information...
... 128 printer memory fax 93 printer printing blank pages 128 printer problems, basic solutions 124 printer software installing 23 uninstalling 23 printer, setting as default 53 printhead aligning 121 location 10 printhead error 125 printhead nozzles cleaning 122 printing collate 36 custom-size paper 40 documents ...finding 7 R received history report 91 receiving faxes Auto Answer setting 85, 86 automatically 85 manually 86 tips 85, 86 recycling 6 Lexmark products 13 WEEE statement 165 redial attempts, fax setting 81 redial time, fax setting 81 reducing an image 58 registering fax user information...
User Guide
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...USB 129 incorrect language appears on display 125 page does not print 127 printer does not respond 128 printer printing blank pages 128 printhead error 125 software did not install 127 shared printing 108 sharing printer in Windows 107 software Service Center 124 software did not ... paper 25 troubleshooting checking an unresponsive printer 124 contacting technical support 124 fax checklist 137 Service Center 124 Index 183 solving basic printer problems 124 wireless network 144 troubleshooting, copy scanner unit does not close 135 troubleshooting, copy and scan cannot scan to computer over a ...
...USB 129 incorrect language appears on display 125 page does not print 127 printer does not respond 128 printer printing blank pages 128 printhead error 125 software did not install 127 shared printing 108 sharing printer in Windows 107 software Service Center 124 software did not ... paper 25 troubleshooting checking an unresponsive printer 124 contacting technical support 124 fax checklist 137 Service Center 124 Index 183 solving basic printer problems 124 wireless network 144 troubleshooting, copy scanner unit does not close 135 troubleshooting, copy and scan cannot scan to computer over a ...