User Guide
Page 49
...undamaged packages. • To optimize performance and minimize jams, do not use labels with adhesive, and could void the printer and toner cartridge warranties. Check with the manufacturer or vendor to peel off during printing, resulting in the sealed or closed position - Have postage ...not supported. When printing on label printing, characteristics, and design, see the Card Stock & Label Guide available at http://support.lexmark.com. Preprinting introduces semi‑liquid and volatile components into the printer. • Use grain short card stock when possible. ...
...undamaged packages. • To optimize performance and minimize jams, do not use labels with adhesive, and could void the printer and toner cartridge warranties. Check with the manufacturer or vendor to peel off during printing, resulting in the sealed or closed position - Have postage ...not supported. When printing on label printing, characteristics, and design, see the Card Stock & Label Guide available at http://support.lexmark.com. Preprinting introduces semi‑liquid and volatile components into the printer. • Use grain short card stock when possible. ...
User Guide
Page 61
Copying printer settings to other printers Note: This feature is available for all selectable alerts can be set on the toner cartridge and imaging unit. • All selectable alerts can be set on some supplies for some supply conditions. 1 Open a Web browser, and then type ... set for nearly low, low, and very low supply conditions. For more advanced system support tasks, see the Networking Guide on the Lexmark support Web site at http://support.lexmark.com. Note: If you are using the Embedded Web Server. E‑mail selectable alert is available only in network printers. 1 Open...
Copying printer settings to other printers Note: This feature is available for all selectable alerts can be set on the toner cartridge and imaging unit. • All selectable alerts can be set on some supplies for some supply conditions. 1 Open a Web browser, and then type ... set for nearly low, low, and very low supply conditions. For more advanced system support tasks, see the Networking Guide on the Lexmark support Web site at http://support.lexmark.com. Note: If you are using the Embedded Web Server. E‑mail selectable alert is available only in network printers. 1 Open...
User Guide
Page 127
Clearing jams 127 Paper jam in the front door CAUTION-HOT SURFACE: The inside of injury from a hot component, allow the surface to cool before touching it. 1 Open the front door. 2 Remove the toner cartridge. 3 Remove the imaging unit. To reduce the risk of the printer might be hot. Warning-Potential Damage: Do not expose the imaging unit to light may cause print quality problems. Extended exposure to direct light for more than 10 minutes.
Clearing jams 127 Paper jam in the front door CAUTION-HOT SURFACE: The inside of injury from a hot component, allow the surface to cool before touching it. 1 Open the front door. 2 Remove the toner cartridge. 3 Remove the imaging unit. To reduce the risk of the printer might be hot. Warning-Potential Damage: Do not expose the imaging unit to light may cause print quality problems. Extended exposure to direct light for more than 10 minutes.
User Guide
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Note: Use the arrows inside the printer as guides. 6 Insert the toner cartridge. Doing so may affect the quality of future print jobs. 4 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 5 Insert the imaging unit. Clearing jams 128 Warning-Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit.
Note: Use the arrows inside the printer as guides. 6 Insert the toner cartridge. Doing so may affect the quality of future print jobs. 4 Remove the jammed paper. Note: Make sure that all paper fragments are removed. 5 Insert the imaging unit. Clearing jams 128 Warning-Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit.
User Guide
Page 134
... Extremely low print coverage for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at 1-800-539-6275 for extended periods of time may damage your area. Ordering toner cartridges Notes: • The estimated cartridge yield is different from the historical printing ...consumption. Using genuine Lexmark parts and supplies Your Lexmark printer is designed to www.lexmark.com or contact the place where you purchased...
... Extremely low print coverage for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at 1-800-539-6275 for extended periods of time may damage your area. Ordering toner cartridges Notes: • The estimated cartridge yield is different from the historical printing ...consumption. Using genuine Lexmark parts and supplies Your Lexmark printer is designed to www.lexmark.com or contact the place where you purchased...
User Guide
Page 135
...model. MS317 and MS417 Return program cartridges Item United States European and Canada Economic Area (EEA+) Rest of Europe, Middle East, and Africa (RoEMEA) Latin America Rest of Asia Australia and Distribution Pacific (RoAP) New Zealand (LAD) (ANZ) Toner cartridge 50F1000...in MS417 printer model. MS312, MS315, and MS415 Regular cartridges Item Worldwide High yield toner cartridge 51F0HA0 Extra high yield toner cartridge* 50F0XA0 * This supply is supported only in each region, go to www.lexmark.com/regions. For more information on countries located in MS415...
...model. MS317 and MS417 Return program cartridges Item United States European and Canada Economic Area (EEA+) Rest of Europe, Middle East, and Africa (RoEMEA) Latin America Rest of Asia Australia and Distribution Pacific (RoAP) New Zealand (LAD) (ANZ) Toner cartridge 50F1000...in MS417 printer model. MS312, MS315, and MS415 Regular cartridges Item Worldwide High yield toner cartridge 51F0HA0 Extra high yield toner cartridge* 50F0XA0 * This supply is supported only in each region, go to www.lexmark.com/regions. For more information on countries located in MS415...
User Guide
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Maintaining the printer 136 MS317 and MS417 Regular cartridges Item Worldwide Toner cartridge 51B00A01 High yield toner cartridge 51B0HA02 1 This supply is supported only in MS317 printer model. 2 This supply is supported only in their original packing until you are ready to use them. Part name Lexmark Return Program Regular Imaging unit 500Z 500ZA Storing supplies Choose a cool, clean...
Maintaining the printer 136 MS317 and MS417 Regular cartridges Item Worldwide Toner cartridge 51B00A01 High yield toner cartridge 51B0HA02 1 This supply is supported only in MS317 printer model. 2 This supply is supported only in their original packing until you are ready to use them. Part name Lexmark Return Program Regular Imaging unit 500Z 500ZA Storing supplies Choose a cool, clean...
User Guide
Page 137
Maintaining the printer 137 Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Unpack the toner cartridge, and then remove all packing materials. 4 Shake the new cartridge to redistribute the toner. 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
Maintaining the printer 137 Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. 3 Unpack the toner cartridge, and then remove all packing materials. 4 Shake the new cartridge to redistribute the toner. 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
User Guide
Page 138
Extended exposure to direct light for more than 10 minutes. Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. Maintaining the printer 138 Warning-Potential Damage: Do not expose the imaging unit to light may cause print quality problems. 6 Close the front door.
Extended exposure to direct light for more than 10 minutes. Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle. Maintaining the printer 138 Warning-Potential Damage: Do not expose the imaging unit to light may cause print quality problems. 6 Close the front door.
User Guide
Page 140
... doors and trays are closed. • Turn off the trays. CAUTION-POTENTIAL INJURY: To avoid the risk of the cartridge with the arrows on the side rails inside the printer. 7 Insert the toner cartridge into the printer by aligning the side rails of fire or electrical shock, use only the power cord...
... doors and trays are closed. • Turn off the trays. CAUTION-POTENTIAL INJURY: To avoid the risk of the cartridge with the arrows on the side rails inside the printer. 7 Insert the toner cartridge into the printer by aligning the side rails of fire or electrical shock, use only the power cord...
User Guide
Page 151
... and continue printing. Cartridge, imaging unit mismatch [41.xy] 1 Check if both the toner cartridge and imaging unit are Lexmark-authorized MICR (magnetic ink character recognition) supplies or non-MICR supplies. 2 Change the toner cartridge or imaging unit so that both are Lexmark-authorized MICR supplies or...If necessary, press message and continue printing. Weblink server not set up. Cartridge low [88.xy] You may need to be defective and need to replace a toner cartridge very soon. on MICR, go to www.lexmark.com. • For more information, see the "Ordering supplies" section...
... and continue printing. Cartridge, imaging unit mismatch [41.xy] 1 Check if both the toner cartridge and imaging unit are Lexmark-authorized MICR (magnetic ink character recognition) supplies or non-MICR supplies. 2 Change the toner cartridge or imaging unit so that both are Lexmark-authorized MICR supplies or...If necessary, press message and continue printing. Weblink server not set up. Cartridge low [88.xy] You may need to be defective and need to replace a toner cartridge very soon. on MICR, go to www.lexmark.com. • For more information, see the "Ordering supplies" section...
User Guide
Page 154
... overrides the request, and then prints from an automatically selected tray. • Cancel the current job. Non‑Lexmark [supply type], see User's Guide [33.xy] Note: The supply type can be toner cartridge or imaging unit. to clear the message and continue Note: If no paper is loaded in the feeder, the...
... overrides the request, and then prints from an automatically selected tray. • Cancel the current job. Non‑Lexmark [supply type], see User's Guide [33.xy] Note: The supply type can be toner cartridge or imaging unit. to clear the message and continue Note: If no paper is loaded in the feeder, the...
User Guide
Page 155
...port. • Make sure that the Parallel Buffer menu is missing. Contact your Lexmark printer or associated components. For information on installing the toner cartridge, see "Using genuine Lexmark parts and supplies" on the control panel simultaneously for 15 seconds. Note: If...printing. For more information, see the "Replacing supplies" section. • If the toner cartridge is installed, then remove and reinstall the unresponsive toner cartridge. to function best with Lexmark supplies and parts and may affect the performance, reliability, or life of third-party ...
...port. • Make sure that the Parallel Buffer menu is missing. Contact your Lexmark printer or associated components. For information on installing the toner cartridge, see "Using genuine Lexmark parts and supplies" on the control panel simultaneously for 15 seconds. Note: If...printing. For more information, see the "Replacing supplies" section. • If the toner cartridge is installed, then remove and reinstall the unresponsive toner cartridge. to function best with Lexmark supplies and parts and may affect the performance, reliability, or life of third-party ...
User Guide
Page 156
...the imaging unit. For more information, see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. y indicates the value of the following values: Printer and toner cartridge regions Region number 0 1 2 3 4 5 9 Region Global United States, Canada European Economic Area (EEA), ... clear the message and continue printing. The imaging unit may be defective or a non‑genuine Lexmark supply. Replace cartridge, printer region mismatch [42.xy] Install a toner cartridge that matches the region number of Europe Invalid Notes: • The x and y values represent ...
...the imaging unit. For more information, see the "Ordering supplies" section of the User's Guide or visit www.lexmark.com. y indicates the value of the following values: Printer and toner cartridge regions Region number 0 1 2 3 4 5 9 Region Global United States, Canada European Economic Area (EEA), ... clear the message and continue printing. The imaging unit may be defective or a non‑genuine Lexmark supply. Replace cartridge, printer region mismatch [42.xy] Install a toner cartridge that matches the region number of Europe Invalid Notes: • The x and y values represent ...
User Guide
Page 157
...supported one to clear the message and continue printing. For more information, see the "Ordering supplies" section or visit www.lexmark.com. Replace unsupported cartridge [32.xy] Remove the toner cartridge, and then install a supported one to clear the message and continue printing. Note: If you do not have a ... the supply. This error can also be used in this product. The following error codes indicate that a non‑genuine Lexmark toner cartridge is scheduled for maintenance. For more information, see the instruction sheet that is installed: 32.14 32.17 32.20 32...
...supported one to clear the message and continue printing. For more information, see the "Ordering supplies" section or visit www.lexmark.com. Replace unsupported cartridge [32.xy] Remove the toner cartridge, and then install a supported one to clear the message and continue printing. Note: If you do not have a ... the supply. This error can also be used in this product. The following error codes indicate that a non‑genuine Lexmark toner cartridge is scheduled for maintenance. For more information, see the instruction sheet that is installed: 32.14 32.17 32.20 32...
User Guide
Page 172
...the print job. The problem is solved. Do the paper size and type match the paper loaded in the tray. Contact customer support. 1 Remove the toner cartridge. 2 Remove the imaging unit. b Resend the print job. No Do one or more than 10 minutes. Step 4 a Reinstall the imaging unit. Is... to step 3. Troubleshooting 172 Action Yes Step 2 Go to light may cause print quality problems. 3 Install the imaging unit, and then the cartridge. Is the page or image clipped? Warning-Potential Damage: Do not expose the imaging unit to match the paper loaded in the tray?
...the print job. The problem is solved. Do the paper size and type match the paper loaded in the tray. Contact customer support. 1 Remove the toner cartridge. 2 Remove the imaging unit. b Resend the print job. No Do one or more than 10 minutes. Step 4 a Reinstall the imaging unit. Is... to step 3. Troubleshooting 172 Action Yes Step 2 Go to light may cause print quality problems. 3 Install the imaging unit, and then the cartridge. Is the page or image clipped? Warning-Potential Damage: Do not expose the imaging unit to match the paper loaded in the tray?
User Guide
Page 174
... unit to light can cause print quality problems. c Install the imaging unit, and then the cartridge. d Resend the print job. Contact customer support. b Remove the imaging unit. Step 3 Replace the imaging unit, and then resend the print job. Troubleshooting 174 Action Yes Step 2 Reinstall the imaging unit and the toner cartridge. a Remove the toner cartridge.
... unit to light can cause print quality problems. c Install the imaging unit, and then the cartridge. d Resend the print job. Contact customer support. b Remove the imaging unit. Step 3 Replace the imaging unit, and then resend the print job. Troubleshooting 174 Action Yes Step 2 Reinstall the imaging unit and the toner cartridge. a Remove the toner cartridge.
User Guide
Page 180
...until you are printing on textured or rough paper? Go to light may cause print quality problems. 3 Install the imaging unit, and then the cartridge. b Resend the print job. solved. Printer is solved. Are you printing on . Yes No From the printer Go to high humidity. ...Paper absorbs moisture due to step 5. Is the print still too light? control panel, change the texture settings in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to step 7. Is the...
...until you are printing on textured or rough paper? Go to light may cause print quality problems. 3 Install the imaging unit, and then the cartridge. b Resend the print job. solved. Printer is solved. Are you printing on . Yes No From the printer Go to high humidity. ...Paper absorbs moisture due to step 5. Is the print still too light? control panel, change the texture settings in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to step 7. Is the...
User Guide
Page 181
...direct light for more than 10 minutes. solved. a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check if the packing material is solved. Step 2 Go to step 2. Skewed print AAABBBC)...print job. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Troubleshooting 181 Action Yes Step 1 Go ...
...direct light for more than 10 minutes. solved. a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check if the packing material is solved. Step 2 Go to step 2. Skewed print AAABBBC)...print job. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Troubleshooting 181 Action Yes Step 1 Go ...
User Guide
Page 182
.... Is the print still skewed? Extended exposure to step 2. The problem is printing solid black pages Action Yes Step 1 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to the correct positions for more than 10 minutes. No The...
.... Is the print still skewed? Extended exposure to step 2. The problem is printing solid black pages Action Yes Step 1 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to the correct positions for more than 10 minutes. No The...