User Guide
Page 4
... memory...72 Finding printer security information...73 Understanding the printer menus 74 MS312 menus list...74 MS315 and MS415 menus list...74 Paper menu...75 Reports menu...87 Network/Ports menu...88 Security menu...100 Settings menu...102 MS315 and MS415 help menu...128 Clearing... jams 129 Avoiding jams...129 MS312 jams...130 MS315 and MS415 jams...139 Maintaining the printer 149 Cleaning the printer...149 Checking the status of parts and supplies 149 Estimated number ...
... memory...72 Finding printer security information...73 Understanding the printer menus 74 MS312 menus list...74 MS315 and MS415 menus list...74 Paper menu...75 Reports menu...87 Network/Ports menu...88 Security menu...100 Settings menu...102 MS315 and MS415 help menu...128 Clearing... jams 129 Avoiding jams...129 MS312 jams...130 MS315 and MS415 jams...139 Maintaining the printer 149 Cleaning the printer...149 Checking the status of parts and supplies 149 Estimated number ...
User Guide
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... problems Find it here Setup documentation-The setup documentation came with the printer and is also available at http://support.lexmark.com. Initial setup instructions: • Connecting the printer • Installing the printer software Additional setup and instructions for... the printer • Understanding printer menus • Clearing jams • Maintaining the printer • Troubleshooting To find instructions for using the printer: • Selecting and storing paper and specialty media • Loading paper • Configuring printer settings • Viewing and printing ...
... problems Find it here Setup documentation-The setup documentation came with the printer and is also available at http://support.lexmark.com. Initial setup instructions: • Connecting the printer • Installing the printer software Additional setup and instructions for... the printer • Understanding printer menus • Clearing jams • Maintaining the printer • Troubleshooting To find instructions for using the printer: • Selecting and storing paper and specialty media • Loading paper • Configuring printer settings • Viewing and printing ...
User Guide
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Keep all other trays closed until needed. 1 Pull out the tray completely. Note: Close the paper stop , pull it so that it flips forward. Doing so may cause a jam. Loading paper and specialty media 33 To open the paper stop when moving the printer to another location. Loading trays CAUTION-POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Note: Do not remove trays while a job prints or while Busy appears on the printer display.
Keep all other trays closed until needed. 1 Pull out the tray completely. Note: Close the paper stop , pull it so that it flips forward. Doing so may cause a jam. Loading paper and specialty media 33 To open the paper stop when moving the printer to another location. Loading trays CAUTION-POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Note: Do not remove trays while a job prints or while Busy appears on the printer display.
User Guide
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...front of the tray. • Load letterhead facedown, with the holes on the side of the tray. Note: Set the correct paper size and type to match the paper loaded in the tray. For two‑sided printing, load letterhead faceup with the bottom edge of the sheet toward the front... of the tray. • Make sure the paper is below the maximum paper fill indicator located on the top edge toward the front of the width guide. 6 Insert the tray. 1 7 From the printer control panel, set the paper size and paper type in the Paper menu to avoid paper jams and print quality problems.
...front of the tray. • Load letterhead facedown, with the holes on the side of the tray. Note: Set the correct paper size and type to match the paper loaded in the tray. For two‑sided printing, load letterhead faceup with the bottom edge of the sheet toward the front... of the tray. • Make sure the paper is below the maximum paper fill indicator located on the top edge toward the front of the width guide. 6 Insert the tray. 1 7 From the printer control panel, set the paper size and paper type in the Paper menu to avoid paper jams and print quality problems.
User Guide
Page 39
... the multipurpose feeder extender rests lightly against the edge of paper remain in . Overfilling may cause paper jams. • Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the printer first. For more information on the paper guides. Loading paper and specialty media 39 • Make sure the...
... the multipurpose feeder extender rests lightly against the edge of paper remain in . Overfilling may cause paper jams. • Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the printer first. For more information on the paper guides. Loading paper and specialty media 39 • Make sure the...
User Guide
Page 44
...8209;lb) bond grain long paper. For 60-90‑g/m2 (16-24‑lb) bond paper, grain long paper is exposed to feed properly, causing jams. For best performance, use 90 g/m2 (24 lb) or heavier paper. The multipurpose feeder can occur after the paper passes through the printer, where... it is recommended. For paper smaller than 60 g/m2 (16 ...
...8209;lb) bond grain long paper. For 60-90‑g/m2 (16-24‑lb) bond paper, grain long paper is exposed to feed properly, causing jams. For best performance, use 90 g/m2 (24 lb) or heavier paper. The multipurpose feeder can occur after the paper passes through the printer, where... it is recommended. For paper smaller than 60 g/m2 (16 ...
User Guide
Page 45
... printing. latex inks might not. When in toner. To help avoid paper jams and poor print quality: • Always use new, undamaged paper. • Before loading paper, know the recommended printable side of stability resulting in fewer paper feeding problems and better print quality. Paper and specialty media guide 45 Fiber content Most high‑quality...
... printing. latex inks might not. When in toner. To help avoid paper jams and poor print quality: • Always use new, undamaged paper. • Before loading paper, know the recommended printable side of stability resulting in fewer paper feeding problems and better print quality. Paper and specialty media guide 45 Fiber content Most high‑quality...
User Guide
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...) greater than 60 g/m2 (16 lb) • Multiple part forms or documents For more information about Lexmark, visit www.lexmark.com. The carton and wrapper help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent. Using...
...) greater than 60 g/m2 (16 lb) • Multiple part forms or documents For more information about Lexmark, visit www.lexmark.com. The carton and wrapper help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent. Using...
User Guide
Page 48
...Print samples on label printing, characteristics, and design, see the Card Stock & Label Guide available at http://support.lexmark.com. Have any way - Note: Use only paper label sheets. Have rough, cockle, or laid finishes • Adjust the width guides to fit the width of...excessively, or releasing hazardous emissions. • For best performance, use envelopes made from undamaged packages. • To optimize performance and minimize jams, do not use envelopes that may contaminate the printer. Check with the manufacturer or vendor to ensure that : - Are stuck together or ...
...Print samples on label printing, characteristics, and design, see the Card Stock & Label Guide available at http://support.lexmark.com. Have any way - Note: Use only paper label sheets. Have rough, cockle, or laid finishes • Adjust the width guides to fit the width of...excessively, or releasing hazardous emissions. • For best performance, use envelopes made from undamaged packages. • To optimize performance and minimize jams, do not use envelopes that may contaminate the printer. Check with the manufacturer or vendor to ensure that : - Are stuck together or ...
User Guide
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... recycling facilities exist. Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment • The Lexmark recycling program at www.lexmark.com/recycle Recycling Lexmark products To return Lexmark products for reuse or recycling...
... recycling facilities exist. Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment • The Lexmark recycling program at www.lexmark.com/recycle Recycling Lexmark products To return Lexmark products for reuse or recycling...
User Guide
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... Notes: • Off is the factory default setting. This setting has no effect on PostScript emulation print jobs. The printer reprints jammed pages unless the memory required to automatically check for other printer tasks. Successfully print a page that the entire page prints. Note: Disabled... is the factory default setting. Set the printer to hold the pages is needed for jammed paper. Notes: • Reboot always is the factory default setting for Auto Reboot. • 2 is the factory default setting. • When...
... Notes: • Off is the factory default setting. This setting has no effect on PostScript emulation print jobs. The printer reprints jammed pages unless the memory required to automatically check for other printer tasks. Successfully print a page that the entire page prints. Note: Disabled... is the factory default setting. Set the printer to hold the pages is needed for jammed paper. Notes: • Reboot always is the factory default setting for Auto Reboot. • 2 is the factory default setting. • When...
User Guide
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... Favorites Eco-Settings Showroom Change Background Change the icons that appear on the home screen. Understanding the printer menus 109 Use To Displayed Information (continued)1 Paper Jam Load Paper Service Errors Customize the displayed information for Message to display. DD-MMYYYY is the international factory default setting.
... Favorites Eco-Settings Showroom Change Background Change the icons that appear on the home screen. Understanding the printer menus 109 Use To Displayed Information (continued)1 Paper Jam Load Paper Service Errors Customize the displayed information for Message to display. DD-MMYYYY is the international factory default setting.
User Guide
Page 113
Understanding the printer menus 113 Use To Print Recovery Jam Assist On Off Set the printer to print the entire page. Notes: • Off is the factory default setting. Note: Sleep is the factory default ... settings. This prints a partial page when there is not enough memory to print the whole page. • On sets the printer to automatically check for jammed paper. Notes: • Do Not Restore is the factory default setting. Custom Home Message2 Off IP Address Hostname Contact Name Location Zero Configuration Name Custom Text...
Understanding the printer menus 113 Use To Print Recovery Jam Assist On Off Set the printer to print the entire page. Notes: • Off is the factory default setting. Note: Sleep is the factory default ... settings. This prints a partial page when there is not enough memory to print the whole page. • On sets the printer to automatically check for jammed paper. Notes: • Do Not Restore is the factory default setting. Custom Home Message2 Off IP Address Hostname Contact Name Location Zero Configuration Name Custom Text...
User Guide
Page 131
... down blue flap. [23y.xx] Pull tray 1 completely out, then push the front duplex flap down, and then remove the jammed paper. Jam, front door [20y.xx] CAUTION-HOT SURFACE: The inside of the printer, and then open the front door. Note: You ... some 23y.xx paper jams. 4 Tray [x] Jam, tray [x] [24y.xx] Pull the indicated tray out, and then remove the jammed paper. 5 Multipurpose feeder Jam, MP feeder. [250.xx] Remove all paper from a hot component, allow the surface to do message 1 Standard bin Jam, standard bin [20y.xx] Remove the jammed paper. 2 Rear door Jam, rear door [20y...
... down blue flap. [23y.xx] Pull tray 1 completely out, then push the front duplex flap down, and then remove the jammed paper. Jam, front door [20y.xx] CAUTION-HOT SURFACE: The inside of the printer, and then open the front door. Note: You ... some 23y.xx paper jams. 4 Tray [x] Jam, tray [x] [24y.xx] Pull the indicated tray out, and then remove the jammed paper. 5 Multipurpose feeder Jam, MP feeder. [250.xx] Remove all paper from a hot component, allow the surface to do message 1 Standard bin Jam, standard bin [20y.xx] Remove the jammed paper. 2 Rear door Jam, rear door [20y...
User Guide
Page 140
.... Open the rear door, and then remove the jammed paper. [20y.xx] [x]‑page jam, remove tray 1 to clear some 23y.xx paper jams. [x]‑page jam, remove tray [x]. To reduce the risk of injury from the multipurpose feeder, and then remove the jammed paper. [x]‑page jam, open rear door. Clearing jams 140 Area 1 Standard bin 2 Rear door 3 Tray...
.... Open the rear door, and then remove the jammed paper. [20y.xx] [x]‑page jam, remove tray 1 to clear some 23y.xx paper jams. [x]‑page jam, remove tray [x]. To reduce the risk of injury from the multipurpose feeder, and then remove the jammed paper. [x]‑page jam, open rear door. Clearing jams 140 Area 1 Standard bin 2 Rear door 3 Tray...
User Guide
Page 176
... is listed in the printer driver to see the setup documentation that came with the paper size indicators on custom‑size paper, then make it available for paper jams or misfeeds. • Check if the paper size indicators on the paper guides are printing on the tray. • If you are aligned with the tray...
... is listed in the printer driver to see the setup documentation that came with the paper size indicators on custom‑size paper, then make it available for paper jams or misfeeds. • Check if the paper size indicators on the paper guides are printing on the tray. • If you are aligned with the tray...
User Guide
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.... No Manually add the tray in the printer driver? Contact customer support. Does the paper jam message remain? Yes Contact customer support. The problem is solved. a Clear any jammed pages. Were the jammed pages reprinted? Note: If necessary, manually add the tray in the printer driver. Is...18. Is the tray working? Note: Make sure all trays. b Press to : Yes No The problem is solved. MS312 paper feed problems Paper jam message remains after jam is available in the printer driver to step 5. Check if the tray is cleared Action Open front door and remove all...
.... No Manually add the tray in the printer driver? Contact customer support. Does the paper jam message remain? Yes Contact customer support. The problem is solved. a Clear any jammed pages. Were the jammed pages reprinted? Note: If necessary, manually add the tray in the printer driver. Is...18. Is the tray working? Note: Make sure all trays. b Press to : Yes No The problem is solved. MS312 paper feed problems Paper jam message remains after jam is available in the printer driver to step 5. Check if the tray is cleared Action Open front door and remove all...
User Guide
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... or more information, see "Avoiding support. Step 2 a Load paper from a fresh package. Does the paper jam message remain? Do paper jams still occur frequently? Note: Paper absorbs moisture due to step 3. Troubleshooting 178 MS315 and MS415 paper feed problems Paper frequently jams Action Yes Step 1 Go to : Next > > Clear the jam, press OK > b Follow the instructions on the printer display...
... or more information, see "Avoiding support. Step 2 a Load paper from a fresh package. Does the paper jam message remain? Do paper jams still occur frequently? Note: Paper absorbs moisture due to step 3. Troubleshooting 178 MS315 and MS415 paper feed problems Paper frequently jams Action Yes Step 1 Go to : Next > > Clear the jam, press OK > b Follow the instructions on the printer display...
User Guide
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... administrator settings Embedded Web Server 61 AppleTalk menu 98 assigning custom paper types 41 attaching cables 17 available internal options 13 avoiding jams 47 avoiding paper jams 129 B Bin full. Load [orientation]. 157 Change [paper source] to [custom type name] load [orientation] 162 Change [paper source] to a wireless network using Personal Identification Number (PIN) method 21...
... administrator settings Embedded Web Server 61 AppleTalk menu 98 assigning custom paper types 41 attaching cables 17 available internal options 13 avoiding jams 47 avoiding paper jams 129 B Bin full. Load [orientation]. 157 Change [paper source] to [custom type name] load [orientation] 162 Change [paper source] to a wireless network using Personal Identification Number (PIN) method 21...
User Guide
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... tray [x] 146 Multipurpose feeder 138 paper labels loading, multipurpose feeder 37 Paper Loading menu 85 paper messages [x]‑page jam, remove tray 1 to load 51 Paper Weight menu 84 parallel port 17 Parallel port disabled [56] 161 parts checking status 149 using genuine Lexmark 150 PCL Emul menu 119, 124... PDF menu 123 Personal Identification Number method using recycled 58 paper feed troubleshooting message remains after jam is poor 196 uneven print density 202 white streaks 200 Print quota...
... tray [x] 146 Multipurpose feeder 138 paper labels loading, multipurpose feeder 37 Paper Loading menu 85 paper messages [x]‑page jam, remove tray 1 to load 51 Paper Weight menu 84 parallel port 17 Parallel port disabled [56] 161 parts checking status 149 using genuine Lexmark 150 PCL Emul menu 119, 124... PDF menu 123 Personal Identification Number method using recycled 58 paper feed troubleshooting message remains after jam is poor 196 uneven print density 202 white streaks 200 Print quota...