User Guide
Page 10
... problems along the way, one of your printer, read the User's Guide carefully, and make sure you check the latest updates on the Software and Documentation CD. After all, you are you looking for choosing this printer! Initial setup instructions: • Connecting the printer • Installing the printer software Additional setup and instructions for using the printer: • Selecting and storing paper and specialty media • Loading paper • Performing printing depending on your printer model • Configuring printer settings...
... problems along the way, one of your printer, read the User's Guide carefully, and make sure you check the latest updates on the Software and Documentation CD. After all, you are you looking for choosing this printer! Initial setup instructions: • Connecting the printer • Installing the printer software Additional setup and instructions for using the printer: • Selecting and storing paper and specialty media • Loading paper • Performing printing depending on your printer model • Configuring printer settings...
User Guide
Page 20
... other devices attached to install the available cards; Open the system board door. Available internal options Memory cards • Printer memory • Flash memory • Fonts Firmware cards • Forms and Barcode Card • PrintCryptionTM Accessing the system board to locate a card for removal. If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off as well, and unplug any cables going into the printer. The instructions in...
... other devices attached to install the available cards; Open the system board door. Available internal options Memory cards • Printer memory • Flash memory • Fonts Firmware cards • Forms and Barcode Card • PrintCryptionTM Accessing the system board to locate a card for removal. If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off as well, and unplug any cables going into the printer. The instructions in...
User Guide
Page 31
... not connect the installation or network cables until prompted to set up the printer. Check with your wireless network does not use on a network. Information you are three basic options for Security Method: - Note: Using an unsecured wireless network is a name assigned to communicate on the Software and Documentation CD. If you will need the following: • Authentication type • Inner authentication type • 802.1X username and password...
... not connect the installation or network cables until prompted to set up the printer. Check with your wireless network does not use on a network. Information you are three basic options for Security Method: - Note: Using an unsecured wireless network is a name assigned to communicate on the Software and Documentation CD. If you will need the following: • Authentication type • Inner authentication type • 802.1X username and password...
User Guide
Page 40
... setting supports the performance specifications for the multiple settings that the printer is turned off print log features. Off Use factory default settings for the multiple settings that support duplex). • Turn off . Press Submitting Selection appears. Saving energy Using Eco‑Mode Use Eco‑Mode to quickly select one minute of possible settings. Paper • Enable the automatic duplex feature (on and Ready appears. 2 From the printer control panel, press . 3 Press the up or down arrow button...
... setting supports the performance specifications for the multiple settings that the printer is turned off print log features. Off Use factory default settings for the multiple settings that support duplex). • Turn off . Press Submitting Selection appears. Saving energy Using Eco‑Mode Use Eco‑Mode to quickly select one minute of possible settings. Paper • Enable the automatic duplex feature (on and Ready appears. 2 From the printer control panel, press . 3 Press the up or down arrow button...
User Guide
Page 72
...Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Security Miscellaneous Confidential Print Security Audit Log Set Date/Time Reports Menu Settings Page Device Statistics Network Setup Page Wireless Setup Page Profiles List Netware Setup Page Print Fonts Print Directory Asset Report Network/Ports Active NIC Standard Network Menu Standard USB Menu Parallel Menu SMTP Setup Menu Settings General Settings Setup Menu Finishing Menu Quality Menu Utilities Menu XPS Menu PDF Menu PostScript Menu PCL Emul Menu HTML Menu Image Menu
...Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Security Miscellaneous Confidential Print Security Audit Log Set Date/Time Reports Menu Settings Page Device Statistics Network Setup Page Wireless Setup Page Profiles List Netware Setup Page Print Fonts Print Directory Asset Report Network/Ports Active NIC Standard Network Menu Standard USB Menu Parallel Menu SMTP Setup Menu Settings General Settings Setup Menu Finishing Menu Quality Menu Utilities Menu XPS Menu PDF Menu PostScript Menu PCL Emul Menu HTML Menu Image Menu
User Guide
Page 83
... an optional flash memory card Notes: • Job Buffer Size must be scanned into an asset database. Network/Ports menu Active NIC menu Menu item Active NIC Auto Description Notes: • Auto is the factory default setting. • This menu item appears only if an optional network card is set to 100%. • The optional flash memory must be set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off. It uses the default printer language...
... an optional flash memory card Notes: • Job Buffer Size must be scanned into an asset database. Network/Ports menu Active NIC menu Menu item Active NIC Auto Description Notes: • Auto is the factory default setting. • This menu item appears only if an optional network card is set to 100%. • The optional flash memory must be set to On. It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to Off. It uses the default printer language...
User Guide
Page 85
... network models or printers attached to print servers. This menu is available from the Network/Ports menu: Network/Ports > Network Menu > Network Setup > Network Card Menu item View Card Status Connected Disconnected View Card Speed Network Address UAA LAA Job Timeout 0‑225 seconds Banner Page On Off Description Lets you determine whether the Network Card is connected Reflects the speed of a currently active network card Lets you view the network addresses Sets the amount of time in seconds that a network print job can take before it is canceled...
... network models or printers attached to print servers. This menu is available from the Network/Ports menu: Network/Ports > Network Menu > Network Setup > Network Card Menu item View Card Status Connected Disconnected View Card Speed Network Address UAA LAA Job Timeout 0‑225 seconds Banner Page On Off Description Lets you determine whether the Network Card is connected Reflects the speed of a currently active network card Lets you view the network addresses Sets the amount of time in seconds that a network print job can take before it is canceled...
User Guide
Page 100
... pre‑configured messages. • Contact Name, Location, Zero Configuration Name, and Custom Text 1 are messages that use another printer language. Do Not Restore keeps the user‑defined settings. • Restore Now returns all printer settings to appear on the display beside Ready Notes: • Off is the factory default setting. PostScript emulation uses a PS interpreter for processing print jobs. Sets a pre‑configured or customized message to the factory default settings except Network/Ports menu settings. All downloads stored in flash memory are...
... pre‑configured messages. • Contact Name, Location, Zero Configuration Name, and Custom Text 1 are messages that use another printer language. Do Not Restore keeps the user‑defined settings. • Restore Now returns all printer settings to appear on the display beside Ready Notes: • Off is the factory default setting. PostScript emulation uses a PS interpreter for processing print jobs. Sets a pre‑configured or customized message to the factory default settings except Network/Ports menu settings. All downloads stored in flash memory are...
User Guide
Page 113
...V) Replacing supplies Replacing the toner cartridge When 88 Cartridge low appears, or when you experience faded print, remove the toner cartridge. Maintaining the printer 113 Part name Extra High Yield Toner Cartridge Lexmark Return Program Cartridge E462U11L Regular cartridge E462U21G Ordering a photoconductor kit The printer issues a message to let you know it and continue printing. The maintenance kit contains all geographies. • Using certain types of paper or specialty media may require more frequent replacement of the photoconductor kit by printing a menu settings page...
...V) Replacing supplies Replacing the toner cartridge When 88 Cartridge low appears, or when you experience faded print, remove the toner cartridge. Maintaining the printer 113 Part name Extra High Yield Toner Cartridge Lexmark Return Program Cartridge E462U11L Regular cartridge E462U21G Ordering a photoconductor kit The printer issues a message to let you know it and continue printing. The maintenance kit contains all geographies. • Using certain types of paper or specialty media may require more frequent replacement of the photoconductor kit by printing a menu settings page...
User Guide
Page 121
... printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Other Settings, click Security. 4 Click Confidential Print Setup. Setting up the e‑mail server. Note: If you do not know the IP address of the jobs for notification, and type in RAM are deleted. Restoring the factory default settings If you want to the original factory default setting. Exceptions include the display language, custom sizes and messages, and Network/Port menu settings...
... printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings. 3 Under Other Settings, click Security. 4 Click Confidential Print Setup. Setting up the e‑mail server. Note: If you do not know the IP address of the jobs for notification, and type in RAM are deleted. Restoring the factory default settings If you want to the original factory default setting. Exceptions include the display language, custom sizes and messages, and Network/Port menu settings...
User Guide
Page 140
... the message. Replace PC Kit This is exhausted. 1 Remove the used toner cartridge, and then install a new one. 2 Press to the factory defaults except the Display Language setting in the Setup menu and the custom settings in the printer memory are restored: • All downloaded resources in the Serial , Network, Infrared, LocalTalk, and USB menus. This includes fonts, macros, and symbol sets. • All settings return to clear the message. Remove paper from the Supply Notifications Web page (located on the Embedded Web Server). The printer continues printing unless...
... the message. Replace PC Kit This is exhausted. 1 Remove the used toner cartridge, and then install a new one. 2 Press to the factory defaults except the Display Language setting in the Setup menu and the custom settings in the printer memory are restored: • All downloaded resources in the Serial , Network, Infrared, LocalTalk, and USB menus. This includes fonts, macros, and symbol sets. • All settings return to clear the message. Remove paper from the Supply Notifications Web page (located on the Embedded Web Server). The printer continues printing unless...
User Guide
Page 142
... job using a different paper tray. • Check tray length and width guides and make sure the paper is properly loaded in printer memory. • Install additional printer memory. to save settings. For example, if the MP Feeder Size is set . Troubleshooting 142 Try one or more of the following: • Remove the toner cartridge, and then reinstall it. • Remove the toner cartridge, and then install a new one. 32.yy Cartridge part number unsupported by device Remove the toner cartridge, and then install a supported one. 32 Replace unsupported cartridge Remove...
... job using a different paper tray. • Check tray length and width guides and make sure the paper is properly loaded in printer memory. • Install additional printer memory. to save settings. For example, if the MP Feeder Size is set . Troubleshooting 142 Try one or more of the following: • Remove the toner cartridge, and then reinstall it. • Remove the toner cartridge, and then install a new one. 32.yy Cartridge part number unsupported by device Remove the toner cartridge, and then install a supported one. 32 Replace unsupported cartridge Remove...
User Guide
Page 146
... Lexmark Web site at www.lexmark.com. Troubleshooting 146 1565 Emulation error, load emulation option The printer automatically clears the message in the tray. Solving printing problems Jobs do not appear, turn the printer off , wait about 10 seconds, and then turn the printer back on . Turn the printer off and contact Customer Support. To fix this, download the correct download emulator version from the standard exit bin. Check the printer power switch. • The printer cable is blank or displays only diamonds The printer self test...
... Lexmark Web site at www.lexmark.com. Troubleshooting 146 1565 Emulation error, load emulation option The printer automatically clears the message in the tray. Solving printing problems Jobs do not appear, turn the printer off , wait about 10 seconds, and then turn the printer back on . Turn the printer off and contact Customer Support. To fix this, download the correct download emulator version from the standard exit bin. Check the printer power switch. • The printer cable is blank or displays only diamonds The printer self test...
User Guide
Page 147
.... MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure the network is functioning correctly. Troubleshooting 147 MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that the printer is connected to the network. MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of the following: PARTIAL JOB, NO JOB, OR BLANK PAGES PRINT The print job may contain a formatting error or invalid data. • Delete the print job...
.... MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure the network is functioning correctly. Troubleshooting 147 MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that the printer is connected to the network. MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of the following: PARTIAL JOB, NO JOB, OR BLANK PAGES PRINT The print job may contain a formatting error or invalid data. • Delete the print job...
User Guide
Page 172
..., misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond repair, or if the product is defaced, altered, in need of , or damage to present proof of products, supplies or parts -Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by any...
..., misuse, abuse or use inconsistent with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond repair, or if the product is defaced, altered, in need of , or damage to present proof of products, supplies or parts -Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by any...
User Guide
Page 177
... C cables Ethernet 27 parallel 27 USB 27 Calibrating 136 calling Customer Support 162 canceling a job from Macintosh 70 from the printer control panel 70 from Windows 70 card stock loading 49 tips 66 Cartridge Life Exceeded 136 Change to 136 Change to 136 Change to 137 Change to 137 checking an unresponsive printer 146 checking device status on Embedded Web Server 120 checking virtual display on Embedded Web Server 119 cleaning exterior of the printer 111 Close front door 137 confidential jobs modifying print settings...
... C cables Ethernet 27 parallel 27 USB 27 Calibrating 136 calling Customer Support 162 canceling a job from Macintosh 70 from the printer control panel 70 from Windows 70 card stock loading 49 tips 66 Cartridge Life Exceeded 136 Change to 136 Change to 136 Change to 137 Change to 137 checking an unresponsive printer 146 checking device status on Embedded Web Server 120 checking virtual display on Embedded Web Server 119 cleaning exterior of the printer 111 Close front door 137 confidential jobs modifying print settings...
User Guide
Page 178
... loading multipurpose feeder 49 trays 45 M Macintosh wireless network installation 33 maintenance kit ordering 113 memory card installing 21 troubleshooting 151 menu settings page printing 28 menus Active NIC 83 AppleTalk 88 Confidential Print 94 Configure MP 76 Custom Types 80 Default Source 73 diagram of 72 Finishing 102 General Settings 97 HTML 109 Image 110 IPv6 86 LexLink 89 Miscellaneous 94 NetWare 88 Network 83 Network Card 85 Paper Loading 79 Paper Size/Type 73 Paper Texture 76 Paper Weight 78 parallel 91 PCL...
... loading multipurpose feeder 49 trays 45 M Macintosh wireless network installation 33 maintenance kit ordering 113 memory card installing 21 troubleshooting 151 menu settings page printing 28 menus Active NIC 83 AppleTalk 88 Confidential Print 94 Configure MP 76 Custom Types 80 Default Source 73 diagram of 72 Finishing 102 General Settings 97 HTML 109 Image 110 IPv6 86 LexLink 89 Miscellaneous 94 NetWare 88 Network 83 Network Card 85 Paper Loading 79 Paper Size/Type 73 Paper Texture 76 Paper Weight 78 parallel 91 PCL...
User Guide
Page 179
... 25 firmware card 24 firmware cards 20 flash memory card 24 memory card 21 memory cards 20 ordering maintenance kit 113 toner cartridges 112 P paper characteristics 57 letterhead 59 loading, multipurpose feeder 49 preprinted forms 59 recommended print side 58 recycled 39, 59 selecting 58 selecting weight 78 setting size 44 setting type 44 storing 59 unacceptable 58 Universal Paper Size 81 Universal size setting 44 paper capacities trays 62 paper capacity multipurpose feeder 62 paper feed troubleshooting message remains after jam is cleared 151 page that jammed does not reprint 152 paper jams...
... 25 firmware card 24 firmware cards 20 flash memory card 24 memory card 21 memory cards 20 ordering maintenance kit 113 toner cartridges 112 P paper characteristics 57 letterhead 59 loading, multipurpose feeder 49 preprinted forms 59 recommended print side 58 recycled 39, 59 selecting 58 selecting weight 78 setting size 44 setting type 44 storing 59 unacceptable 58 Universal Paper Size 81 Universal size setting 44 paper capacities trays 62 paper capacity multipurpose feeder 62 paper feed troubleshooting message remains after jam is cleared 151 page that jammed does not reprint 152 paper jams...
User Guide
Page 180
...139 Load Manual Feeder with 139 Remove paper from standard bin 140 Remove paper from standard output bin 140 Replace Cartridge 140 Replace PC Kit 140 Resetting the printer 140 Resetting without replacing may affect print quality. 140 Restoring Factory Defaults 140 Routine maintenance needed 140 Standard Bin Full 141 Stopping 141 Submitting selection 141 Too many failed panel logins 141 Tray disabled 141 Tray Missing 141 printer options troubleshooting drawers 150 flash memory card 150 memory card 151 option not working 150 printer problems, solving basic 146 printing directory list 69 font...
...139 Load Manual Feeder with 139 Remove paper from standard bin 140 Remove paper from standard output bin 140 Replace Cartridge 140 Replace PC Kit 140 Resetting the printer 140 Resetting without replacing may affect print quality. 140 Restoring Factory Defaults 140 Routine maintenance needed 140 Standard Bin Full 141 Stopping 141 Submitting selection 141 Too many failed panel logins 141 Tray disabled 141 Tray Missing 141 printer options troubleshooting drawers 150 flash memory card 150 memory card 151 option not working 150 printer problems, solving basic 146 printing directory list 69 font...
User Guide
Page 181
...65 toner cartridge replacing 113 toner cartridges ordering 112 recycling 43 Too many failed panel logins 141 transparencies loading 49 tips 65 Tray disabled 141 Tray Missing 141 tray linking 55 tray unlinking 55 trays linking 54, 55 loading 45 unlinking 54, 55 troubleshooting checking an unresponsive printer 146 contacting Customer Support 162 solving basic printer problems 146 troubleshooting, display display is blank 146 display shows only diamonds 146 troubleshooting, paper feed message remains after jam is cleared 151 page that jammed does not reprint 152 troubleshooting, print envelope...
...65 toner cartridge replacing 113 toner cartridges ordering 112 recycling 43 Too many failed panel logins 141 transparencies loading 49 tips 65 Tray disabled 141 Tray Missing 141 tray linking 55 tray unlinking 55 trays linking 54, 55 loading 45 unlinking 54, 55 troubleshooting checking an unresponsive printer 146 contacting Customer Support 162 solving basic printer problems 146 troubleshooting, display display is blank 146 display shows only diamonds 146 troubleshooting, paper feed message remains after jam is cleared 151 page that jammed does not reprint 152 troubleshooting, print envelope...