User Guide
Page 5
...and administrator information 92 Restoring the factory default settings...92 Clearing jams 93 Avoiding jams...93 Accessing jam areas...93 Understanding jam lights and access locations...94 Clearing jams behind the photoconductor kit and toner cartridge 98 Clearing jams from the standard exit bin...100... from Tray 1...100 Clearing jams from Tray 2...102 Clearing jams in the manual feeder...103 Clearing jams behind the rear door...104 Troubleshooting 106 Understanding printer messages...106 Close door...106 Load with ...106 Load with ...106 Load with ...106 Load with ...106 Load manual...
...and administrator information 92 Restoring the factory default settings...92 Clearing jams 93 Avoiding jams...93 Accessing jam areas...93 Understanding jam lights and access locations...94 Clearing jams behind the photoconductor kit and toner cartridge 98 Clearing jams from the standard exit bin...100... from Tray 1...100 Clearing jams from Tray 2...102 Clearing jams in the manual feeder...103 Clearing jams behind the rear door...104 Troubleshooting 106 Understanding printer messages...106 Close door...106 Load with ...106 Load with ...106 Load with ...106 Load with ...106 Load manual...
User Guide
Page 31
Blinking Flushing Buffer - Wait until the printer returns to the Ready state. Interpreting the printer control panel lights 31 Slowly Blinking Busy - Light sequence Hex Trace Ready - Blinking - Wait or press . Blinking What you can do Use Hex Trace to troubleshoot printing problems. Turn the printer off and then on again to return to the Ready state.
Blinking Flushing Buffer - Wait until the printer returns to the Ready state. Interpreting the printer control panel lights 31 Slowly Blinking Busy - Light sequence Hex Trace Ready - Blinking - Wait or press . Blinking What you can do Use Hex Trace to troubleshoot printing problems. Turn the printer off and then on again to return to the Ready state.
User Guide
Page 109
...for your printer. If the status is the most current, check the Lexmark Web site at www.lexmark.com. Copies of paper from the standard exit bin. For more information, visit the Lexmark Web site at www.lexmark.com. Troubleshooting 109 CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL Remove the...sure the model number of the software matches the model number of the following: MAKE SURE THE PRINTER IS READY TO PRINT Make sure the light is on the Software and Documentation CD to print. MAKE SURE YOU ARE USING A RECOMMENDED USB, PARALLEL, OR ETHERNET CABLE For more information,...
...for your printer. If the status is the most current, check the Lexmark Web site at www.lexmark.com. Copies of paper from the standard exit bin. For more information, visit the Lexmark Web site at www.lexmark.com. Troubleshooting 109 CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL Remove the...sure the model number of the software matches the model number of the following: MAKE SURE THE PRINTER IS READY TO PRINT Make sure the light is on the Software and Documentation CD to print. MAKE SURE YOU ARE USING A RECOMMENDED USB, PARALLEL, OR ETHERNET CABLE For more information,...
User Guide
Page 111
... : • If the printer is not in a Macintosh operating system. Note: Clearing the Collate check box overrides the setting in the job. Troubleshooting 111 From the Settings screen, click Finishing Menu. • If the printer is selected. CHECK THE PAPER TAB SETTINGS IN YOUR OPERATING SYSTEM Open ...: • Load both Tray 1 and Tray 2 with the printer software. Incorrect characters print Hex Trace mode - If the "Hex Trace mode" light sequence appears, you must exit Hex Trace mode before you can print your Web browser. One of the following : CHECK THE COLLATE SETTING From the...
... : • If the printer is not in a Macintosh operating system. Note: Clearing the Collate check box overrides the setting in the job. Troubleshooting 111 From the Settings screen, click Finishing Menu. • If the printer is selected. CHECK THE PAPER TAB SETTINGS IN YOUR OPERATING SYSTEM Open ...: • Load both Tray 1 and Tray 2 with the printer software. Incorrect characters print Hex Trace mode - If the "Hex Trace mode" light sequence appears, you must exit Hex Trace mode before you can print your Web browser. One of the following : CHECK THE COLLATE SETTING From the...
User Guide
Page 113
... the maximum stack height indicated in the tray to the printer system board. Solving paper feed problems Paper frequently jams These are possible solutions. Troubleshooting 113 Paper jam lights remain on page 49. For more of paper you use it. CHECK THE GUIDES Move the guides in the tray. Memory card Make...
... the maximum stack height indicated in the tray to the printer system board. Solving paper feed problems Paper frequently jams These are possible solutions. Troubleshooting 113 Paper jam lights remain on page 49. For more of paper you use it. CHECK THE GUIDES Move the guides in the tray. Memory card Make...
User Guide
Page 114
... If you do not correct the problem, call Customer Support. You may help you see the light sequence for Macintosh. Isolating print quality problems Print the print quality test pages to isolate print quality... the following topics may have a printer part that represents the Home menu appears. - The light sequence that requires adjustment or replacement. From the Setup menu, make sure Jam Recovery is set...8226; If the printer is set to Auto or On. On 5 Press and release until all lights cycle. On - Page that jammed does not reprint after the jam is cleared Jam Recovery is ...
... If you do not correct the problem, call Customer Support. You may help you see the light sequence for Macintosh. Isolating print quality problems Print the print quality test pages to isolate print quality... the following topics may have a printer part that represents the Home menu appears. - The light sequence that requires adjustment or replacement. From the Setup menu, make sure Jam Recovery is set...8226; If the printer is set to Auto or On. On 5 Press and release until all lights cycle. On - Page that jammed does not reprint after the jam is cleared Jam Recovery is ...
User Guide
Page 115
.... To return to be serviced. If the printer still prints blank pages, it may need to the Home menu, press and hold until all the lights cycle. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer... graphics 7 Examine the pages to determine the quality of the following : • Remove and reinstall the toner cartridge. • Remove and reinstall the photoconductor kit. Troubleshooting 115 After a few minutes, the print quality test pages print.
.... To return to be serviced. If the printer still prints blank pages, it may need to the Home menu, press and hold until all the lights cycle. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer... graphics 7 Examine the pages to determine the quality of the following : • Remove and reinstall the toner cartridge. • Remove and reinstall the photoconductor kit. Troubleshooting 115 After a few minutes, the print quality test pages print.
User Guide
Page 118
... Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too light These are possible solutions. THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it . Troubleshooting 118 THE PAPER MAY...
... Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too light These are possible solutions. THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it . Troubleshooting 118 THE PAPER MAY...
User Guide
Page 139
...sheet tray 40 Local Printer Settings Utility installing 65 using 66 M manual duplex printing 56 manual feeder loading 45 memory card installing 17 troubleshooting 113 menu settings page printing 61 menus Custom Types 72 Default Source 67 Finishing 77 General settings 74 in Local Printer Settings Utility 66... Size 73 Universal size setting 40 paper capacities manual feeder 49 trays 49 paper feed troubleshooting lights remain on after jam is cleared 113 page that jammed does not reprint 114 paper jam light sequences 94 messages 94 paper jams accessing jam areas 93 avoiding 93 locating 94 Index ...
...sheet tray 40 Local Printer Settings Utility installing 65 using 66 M manual duplex printing 56 manual feeder loading 45 memory card installing 17 troubleshooting 113 menu settings page printing 61 menus Custom Types 72 Default Source 67 Finishing 77 General settings 74 in Local Printer Settings Utility 66... Size 73 Universal size setting 40 paper capacities manual feeder 49 trays 49 paper feed troubleshooting lights remain on after jam is cleared 113 page that jammed does not reprint 114 paper jam light sequences 94 messages 94 paper jams accessing jam areas 93 avoiding 93 locating 94 Index ...
User Guide
Page 140
... paper 56 print quality test pages 62, 114 publications, finding 9 Q Quality menu 79 R recycled paper using 26 recycling Lexmark packaging 28 Lexmark products 28 toner cartridges 28 WEEE statement 126 Remove paper from standard output bin 107 replacing photoconductor kit 87 toner cartridge 85 ... 84 recycling 28 transparencies tips 59 trays linking 47, 48 unlinking 47, 48 troubleshooting checking an unresponsive printer 108 contacting Customer Support 123 solving basic printer problems 108 troubleshooting, paper feed lights remain on after jam is cleared 113 page that jammed does not reprint 114...
... paper 56 print quality test pages 62, 114 publications, finding 9 Q Quality menu 79 R recycled paper using 26 recycling Lexmark packaging 28 Lexmark products 28 toner cartridges 28 WEEE statement 126 Remove paper from standard output bin 107 replacing photoconductor kit 87 toner cartridge 85 ... 84 recycling 28 transparencies tips 59 trays linking 47, 48 unlinking 47, 48 troubleshooting checking an unresponsive printer 108 contacting Customer Support 123 solving basic printer problems 108 troubleshooting, paper feed lights remain on after jam is cleared 113 page that jammed does not reprint 114...
User Guide
Page 141
...jagged edges 115 clipped images 115 ghost images 116 gray background 116 poor transparency quality 120 print is too dark 117 print is too light 118 skewed print 119 solid black streaks 122 solid white streaks 122 streaked horizontal lines 121 streaked vertical lines 121 toner fog or ...background shading 119 toner rubs off 119 toner specks 120 troubleshooting, printer options drawers 112 memory card 113 option not working 112 U Universal Paper Size 73 setting 40 Universal Setup menu 73 unlinking trays...
...jagged edges 115 clipped images 115 ghost images 116 gray background 116 poor transparency quality 120 print is too dark 117 print is too light 118 skewed print 119 solid black streaks 122 solid white streaks 122 streaked horizontal lines 121 streaked vertical lines 121 toner fog or ...background shading 119 toner rubs off 119 toner specks 120 troubleshooting, printer options drawers 112 memory card 113 option not working 112 U Universal Paper Size 73 setting 40 Universal Setup menu 73 unlinking trays...
Service Manual
Page 34
...to clear. • Press and release Cancel to cancel the print job. • Press and hold Cancel to reset the printer. The Ready light is defragmenting, formatting, or programming Flash. Wait for the pages to print. 4513-220, -230 Busy ✷ Meaning • The printer ... Meaning The printer is active. Action • Advanced users can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to reset the printer. 2-8 Lexmark™ E260d, E260dn Hex Trace Ready x Meaning The printer is in the Ready mode, and Hex Trace is ...
...to clear. • Press and release Cancel to cancel the print job. • Press and hold Cancel to reset the printer. The Ready light is defragmenting, formatting, or programming Flash. Wait for the pages to print. 4513-220, -230 Busy ✷ Meaning • The printer ... Meaning The printer is active. Action • Advanced users can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to reset the printer. 2-8 Lexmark™ E260d, E260dn Hex Trace Ready x Meaning The printer is in the Ready mode, and Hex Trace is ...
Service Manual
Page 90
... photoconductor message should be cleared only when the photoconductor kit has been replaced. 3-4 Lexmark™ E260d, E260dn Turn on the printer while pressing and holding until all of the lights flash. Print menus by providing information about what the printer is blank. Sometimes resetting...with graphics, one is black, and one is receiving. Close the front access door once the Error light displays. Utilities Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Hex Trace Print Quality Test Pages Reset Photoconductor Maintenance Counter Use ...
... photoconductor message should be cleared only when the photoconductor kit has been replaced. 3-4 Lexmark™ E260d, E260dn Turn on the printer while pressing and holding until all of the lights flash. Print menus by providing information about what the printer is blank. Sometimes resetting...with graphics, one is black, and one is receiving. Close the front access door once the Error light displays. Utilities Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Hex Trace Print Quality Test Pages Reset Photoconductor Maintenance Counter Use ...