Maintenance Guide
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Contents Maintaining the printer 3 Cleaning the exterior of the printer...3 Storing supplies...3 Conserving supplies...3 Checking the status of supplies...4 Checking the status of supplies from a network computer 4 Ordering supplies...5 Ordering toner cartridges ...5 Ordering a photoconductor kit ...5 Replacing supplies...6 Replacing the toner cartridge ...6 Replacing the photoconductor kit ...8 Recycling Lexmark products...11 Moving the printer...11 Before moving the printer ...11 Moving the printer to another location...11 Shipping the printer ...11 Contents 2
Contents Maintaining the printer 3 Cleaning the exterior of the printer...3 Storing supplies...3 Conserving supplies...3 Checking the status of supplies...4 Checking the status of supplies from a network computer 4 Ordering supplies...5 Ordering toner cartridges ...5 Ordering a photoconductor kit ...5 Replacing supplies...6 Replacing the toner cartridge ...6 Replacing the photoconductor kit ...8 Recycling Lexmark products...11 Moving the printer...11 Before moving the printer ...11 Moving the printer to another location...11 Shipping the printer ...11 Contents 2
Maintenance Guide
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...of a sheet. images on a sheet of paper or specialty media. From the Finishing menu, you can adjust Lets you print on the display when a replacement supply item is needed or when maintenance is connected to menu item Purpose of menu item From the Quality menu, you can select Lets you... adjust the level of toner the Toner Darkness setting. Checking the status of supplies A message appears on both sides of a sheet of Duplex. Supply Toner Paper or specialty media Path to the computer by a USB or parallel cable, open ...
...of a sheet. images on a sheet of paper or specialty media. From the Finishing menu, you can adjust Lets you print on the display when a replacement supply item is needed or when maintenance is connected to menu item Purpose of menu item From the Quality menu, you can select Lets you... adjust the level of toner the Toner Darkness setting. Checking the status of supplies A message appears on both sides of a sheet of Duplex. Supply Toner Paper or specialty media Path to the computer by a USB or parallel cable, open ...
Maintenance Guide
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... multiple times until the print remains faded, and then replace the cartridge. Ordering toner cartridges When 88 Toner is near its end of life. The part numbers are as follows. Maintaining the printer 5 Part name Regular cartridge Lexmark Return Program Cartridge For the US and Canada Toner cartridge E260A21A E260A11A For Europe, the Middle East...
... multiple times until the print remains faded, and then replace the cartridge. Ordering toner cartridges When 88 Toner is near its end of life. The part numbers are as follows. Maintaining the printer 5 Part name Regular cartridge Lexmark Return Program Cartridge For the US and Canada Toner cartridge E260A21A E260A11A For Europe, the Middle East...
Maintenance Guide
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...;to‑back several times to see approximately how much toner is low" light sequence appears, or when you experience faded print, remove the toner cartridge. Part name Photoconductor kit Replacing supplies Replacing the toner cartridge Light sequence Toner is low Part number E260X22G • ‑ On...side of the printer and lowering the door. When shaking the cartridge no longer improves the print quality, replace the toner cartridge. To replace the toner cartridge: 1 Open the front door by printing a menu settings page. Maintaining the printer 6 Firmly shake it and...
...;to‑back several times to see approximately how much toner is low" light sequence appears, or when you experience faded print, remove the toner cartridge. Part name Photoconductor kit Replacing supplies Replacing the toner cartridge Light sequence Toner is low Part number E260X22G • ‑ On...side of the printer and lowering the door. When shaking the cartridge no longer improves the print quality, replace the toner cartridge. To replace the toner cartridge: 1 Open the front door by printing a menu settings page. Maintaining the printer 6 Firmly shake it and...
Maintenance Guide
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... on the tracks of the photoconductor kit. Maintaining the printer 7 Warning-Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to distribute the toner. 5 Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the base of time. Extended light exposure can cause print...
... on the tracks of the photoconductor kit. Maintaining the printer 7 Warning-Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to distribute the toner. 5 Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the base of time. Extended light exposure can cause print...
Maintenance Guide
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...Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of the printer by pulling on the toner cartridge handle. To replace the photoconductor kit: 1 Open the front door by pressing the button on the left side of the printer and lowering the front ...door. 2 Pull the photoconductor kit and toner cartridge together as a unit out of future print jobs. Maintaining the printer 9 Pull the toner cartridge up and ...
...Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of the printer by pulling on the toner cartridge handle. To replace the photoconductor kit: 1 Open the front door by pressing the button on the left side of the printer and lowering the front ...door. 2 Pull the photoconductor kit and toner cartridge together as a unit out of future print jobs. Maintaining the printer 9 Pull the toner cartridge up and ...
Maintenance Guide
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...Damage: Resetting the photoconductor counter without replacing the photoconductor kit may damage your printer and void your warranty. 8 Close the front door. To reset the counter, see the instruction sheet that came with the tracks. Maintaining the printer 10 5 Insert the toner cartridge into the printer by aligning ...the rollers on the guides of the unit with the arrows in until it will go. 7 After you replace the photoconductor kit, reset the photoconductor counter. Push the toner cartridge in the printer. Push the unit as far as it clicks into place. 6 Install the unit into...
...Damage: Resetting the photoconductor counter without replacing the photoconductor kit may damage your printer and void your warranty. 8 Close the front door. To reset the counter, see the instruction sheet that came with the tracks. Maintaining the printer 10 5 Insert the toner cartridge into the printer by aligning ...the rollers on the guides of the unit with the arrows in until it will go. 7 After you replace the photoconductor kit, reset the photoconductor counter. Push the toner cartridge in the printer. Push the unit as far as it clicks into place. 6 Install the unit into...
User Guide
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......83 Checking the status of supplies...83 Checking the status of supplies from a network computer 83 Ordering supplies...84 Ordering toner cartridges...84 Ordering a photoconductor kit ...85 Replacing supplies...85 Replacing the toner cartridge ...85 Replacing the photoconductor kit ...87 Moving the printer...90 Before moving the printer ...90 Moving the printer to another location...
......83 Checking the status of supplies...83 Checking the status of supplies from a network computer 83 Ordering supplies...84 Ordering toner cartridges...84 Ordering a photoconductor kit ...85 Replacing supplies...85 Replacing the toner cartridge ...85 Replacing the photoconductor kit ...87 Moving the printer...90 Before moving the printer ...90 Moving the printer to another location...
User Guide
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...92 Clearing jams 93 Avoiding jams...93 Accessing jam areas...93 Understanding jam lights and access locations...94 Clearing jams behind the photoconductor kit and toner cartridge 98 Clearing jams from the standard exit bin...100 Clearing jams from Tray 1...100 Clearing jams from Tray 2...102 Clearing jams in ... cartridge ...107 58 Too many flash options installed ...107 58 Too many trays attached ...108 59 Incompatible tray ...108 88 Replace toner ...108 Solving basic printer problems...108 Solving printing problems...109 Jobs do not print...109 Multiple-language PDFs do not print...110 Job ...
...92 Clearing jams 93 Avoiding jams...93 Accessing jam areas...93 Understanding jam lights and access locations...94 Clearing jams behind the photoconductor kit and toner cartridge 98 Clearing jams from the standard exit bin...100 Clearing jams from Tray 1...100 Clearing jams from Tray 2...102 Clearing jams in ... cartridge ...107 58 Too many flash options installed ...107 58 Too many trays attached ...108 59 Incompatible tray ...108 88 Replace toner ...108 Solving basic printer problems...108 Solving printing problems...109 Jobs do not print...109 Multiple-language PDFs do not print...110 Job ...
User Guide
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Light sequence Not ready - On - Replace the toner cartridge with the cartridge. On What you can do Press and release either or to return to see "Understanding the secondary error light sequences" on page 36. Interpreting the printer control panel lights 33 For more information, see the secondary message. Press twice quickly to the Ready state. Note: This LED pattern also indicates other problems with one suitable for your region. On Cartridge error - On Front door is open - Close the front door.
Light sequence Not ready - On - Replace the toner cartridge with the cartridge. On What you can do Press and release either or to return to see "Understanding the secondary error light sequences" on page 36. Interpreting the printer control panel lights 33 For more information, see the secondary message. Press twice quickly to the Ready state. Note: This LED pattern also indicates other problems with one suitable for your region. On Cartridge error - On Front door is open - Close the front door.
User Guide
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... release to clear the light sequence and continue processing the print job. • With the printer turned off, remove the toner cartridge and shake it to extend its life. • Replace the toner cartridge, and then turn the printer on. • Press and release to see the secondary error code. Blinking - On Interpreting... show that there is low - On What you can do Press twice quickly to clear the light sequence and continue processing the print job. • Replace the photoconductor kit. Printer error - PC Kit life warning -
... release to clear the light sequence and continue processing the print job. • With the printer turned off, remove the toner cartridge and shake it to extend its life. • Replace the toner cartridge, and then turn the printer on. • Press and release to see the secondary error code. Blinking - On Interpreting... show that there is low - On What you can do Press twice quickly to clear the light sequence and continue processing the print job. • Replace the photoconductor kit. Printer error - PC Kit life warning -
User Guide
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...is large enough. • Clear any print jobs previously sent. On • Ensure that is suitable for your region. For more information, see "Replacing the toner cartridge" on page 85. On - Cartridge region mismatch - On - Blinking - Blinking - On - On - Blinking - The printer discards any ...paper jam. • Press to clear the code. On Interpreting the printer control panel lights 38 Replace the toner cartridge with one that the paper you can do Press to clear the code and continue the print job. Light sequences What you...
...is large enough. • Clear any print jobs previously sent. On • Ensure that is suitable for your region. For more information, see "Replacing the toner cartridge" on page 85. On - Cartridge region mismatch - On - Blinking - Blinking - On - On - Blinking - The printer discards any ...paper jam. • Press to clear the code. On Interpreting the printer control panel lights 38 Replace the toner cartridge with one that the paper you can do Press to clear the code and continue the print job. Light sequences What you...
User Guide
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On - Light sequences Replace missing or defective cartridge - On Cartridge part number not supported by device - Remove the toner cartridge and replace it with a supported toner cartridge. On - On What you can do Replace the toner cartridge. On - For more information, see "Replacing the toner cartridge" on page 85. For more information, see "Replacing the toner cartridge" on page 85. Blinking - Interpreting the printer control panel lights 39
On - Light sequences Replace missing or defective cartridge - On Cartridge part number not supported by device - Remove the toner cartridge and replace it with a supported toner cartridge. On - On What you can do Replace the toner cartridge. On - For more information, see "Replacing the toner cartridge" on page 85. For more information, see "Replacing the toner cartridge" on page 85. Blinking - Interpreting the printer control panel lights 39
User Guide
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...Maintaining the printer 84 Ordering supplies To order supplies in the U.S., contact Lexmark at www.lexmark.comor contact the place where you may be able to extend the life of the toner cartridge: 1 Remove the toner cartridge. 2 Firmly shake the cartridge side-to-side and front-to-back... about Lexmark authorized supplies dealers in your area. or A4-size plain paper. Ordering toner cartridges When 88 Cartridge is Low appears or when the print becomes faded, you purchased the printer. Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge...
...Maintaining the printer 84 Ordering supplies To order supplies in the U.S., contact Lexmark at www.lexmark.comor contact the place where you may be able to extend the life of the toner cartridge: 1 Remove the toner cartridge. 2 Firmly shake the cartridge side-to-side and front-to-back... about Lexmark authorized supplies dealers in your area. or A4-size plain paper. Ordering toner cartridges When 88 Cartridge is Low appears or when the print becomes faded, you purchased the printer. Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge...
User Guide
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...-to-back several times to let you experience faded print, remove the toner cartridge. When shaking the cartridge no longer improves the print quality, replace the toner cartridge. Maintaining the printer 85 Firmly shake it and continue printing. On When the "Toner is low • - On • - Ordering a photoconductor kit Depending on your cartridge...
...-to-back several times to let you experience faded print, remove the toner cartridge. When shaking the cartridge no longer improves the print quality, replace the toner cartridge. Maintaining the printer 85 Firmly shake it and continue printing. On When the "Toner is low • - On • - Ordering a photoconductor kit Depending on your cartridge...
User Guide
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Warning-Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to distribute the toner. Maintaining the printer 86 Extended light exposure can cause print quality problems. 4 Rotate the cartridge in all directions to direct light for an extended period of the photoconductor kit, and then pull the toner cartridge out using the handle. 3 Unpack the new toner cartridge. To replace the toner cartridge: 1 Open the front door by pressing the button on the left side of the printer and lowering the door. 2 Press the button on the base of time.
Warning-Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to distribute the toner. Maintaining the printer 86 Extended light exposure can cause print quality problems. 4 Rotate the cartridge in all directions to direct light for an extended period of the photoconductor kit, and then pull the toner cartridge out using the handle. 3 Unpack the new toner cartridge. To replace the toner cartridge: 1 Open the front door by pressing the button on the left side of the printer and lowering the door. 2 Press the button on the base of time.
User Guide
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... by displaying the "Photoconductor life warning" light sequence or the "Replace photoconductor" light sequence. The printer does this by aligning the rollers on the toner cartridge with the arrows on the tracks of the photoconductor kit. On Maintaining the printer 87 The cartridge ...clicks into place when correctly installed. 6 Close the front door. Light sequences Photoconductor life warning - Replacing the photoconductor kit The printer notifies you when the photoconductor kit reaches a page maximum. Blinking - Push the toner cartridge in as far as it will go.
... by displaying the "Photoconductor life warning" light sequence or the "Replace photoconductor" light sequence. The printer does this by aligning the rollers on the toner cartridge with the arrows on the tracks of the photoconductor kit. On Maintaining the printer 87 The cartridge ...clicks into place when correctly installed. 6 Close the front door. Light sequences Photoconductor life warning - Replacing the photoconductor kit The printer notifies you when the photoconductor kit reaches a page maximum. Blinking - Push the toner cartridge in as far as it will go.
User Guide
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...photoconductor kit has reached its official end-of the printer by pulling on the toner cartridge handle. To replace the photoconductor kit: 1 Turn the printer off. 2 Pull the photoconductor kit and toner cartridge together as a unit out of -life, print quality significantly decreases.... Note: The photoconductor kit and toner cartridge form a unit. Maintaining the printer 88 Replace photoconductor - On When you first receive either light sequence, ...
...photoconductor kit has reached its official end-of the printer by pulling on the toner cartridge handle. To replace the photoconductor kit: 1 Turn the printer off. 2 Pull the photoconductor kit and toner cartridge together as a unit out of -life, print quality significantly decreases.... Note: The photoconductor kit and toner cartridge form a unit. Maintaining the printer 88 Replace photoconductor - On When you first receive either light sequence, ...
User Guide
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... Customer Support When you call 1-800-539-6275. In the U.S. For other countries or regions, visit the Lexmark Web site at http://support.lexmark.com. THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used toner cartridge with a new one. The serial number is also listed on the display, and the troubleshooting steps...
... Customer Support When you call 1-800-539-6275. In the U.S. For other countries or regions, visit the Lexmark Web site at http://support.lexmark.com. THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used toner cartridge with a new one. The serial number is also listed on the display, and the troubleshooting steps...
Service Manual
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... correct media type. • Try a different kind of paper. The light displays. Cause/action • Toner is being fused to redistribute the toner. • Replace the toner cartridge. • There is a mismatch in the transparency and what the software is becoming low in the ... type of paper. Pages are blank. • Toner is expecting. • Choose a different fill pattern in the driver. Solid black areas on transparencies Faint images or repetitive spots appear on page 3-53. 2-58 Lexmark™ E260d, E260dn If clear, then check for copiers gives the best...
... correct media type. • Try a different kind of paper. The light displays. Cause/action • Toner is being fused to redistribute the toner. • Replace the toner cartridge. • There is a mismatch in the transparency and what the software is becoming low in the ... type of paper. Pages are blank. • Toner is expecting. • Choose a different fill pattern in the driver. Solid black areas on transparencies Faint images or repetitive spots appear on page 3-53. 2-58 Lexmark™ E260d, E260dn If clear, then check for copiers gives the best...