Troubleshooting Guide
Page 5
...tray. Color Saver is defective or worn. 5 photoconductor units. Replace the color cartridge causing the line. or worn. Photoconductors may be defective. Toner cartridge is On. Dark lines Example Cause Toner cartridge(s), photoconductor, or transfer belt is defective Replace the fuser. ... press . lenses. Transfer belt is low. Printhead lenses are Replace the defective. The media being used does not meet the printer specifications. • Load media from a new package. • Avoid textured media with rough finishes. • Make sure...
...tray. Color Saver is defective or worn. 5 photoconductor units. Replace the color cartridge causing the line. or worn. Photoconductors may be defective. Toner cartridge is On. Dark lines Example Cause Toner cartridge(s), photoconductor, or transfer belt is defective Replace the fuser. ... press . lenses. Transfer belt is low. Printhead lenses are Replace the defective. The media being used does not meet the printer specifications. • Load media from a new package. • Avoid textured media with rough finishes. • Make sure...
User's Guide
Page 12
... 8 USB direct port 9 Numeric keypad Insert a USB flash drive to send data to change printer settings. Supplies Menu Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan PC Unit Magenta PC Unit Yellow PC Unit Black PC Unit Fuser Transfer Belt Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture...
... 8 USB direct port 9 Numeric keypad Insert a USB flash drive to send data to change printer settings. Supplies Menu Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan PC Unit Magenta PC Unit Yellow PC Unit Black PC Unit Fuser Transfer Belt Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture...
User's Guide
Page 73
.... Part number C53030X C53034X Part name Photoconductor Unit Photoconductor Unit, Multi-Pack Moving the printer Before moving the printer. Warning: Damage to lift it . • Remove all printer options before moving the printer CAUTION: The printer weighs 25.40 kg (56 lb); When Replace Fuser appears, replace the fuser immediately. therefore, it requires at least two people to lift...
.... Part number C53030X C53034X Part name Photoconductor Unit Photoconductor Unit, Multi-Pack Moving the printer Before moving the printer. Warning: Damage to lift it . • Remove all printer options before moving the printer CAUTION: The printer weighs 25.40 kg (56 lb); When Replace Fuser appears, replace the fuser immediately. therefore, it requires at least two people to lift...
User's Guide
Page 89
...the problem still occurs, replace the photoconductor unit. • If the problem is defective. Printhead lenses are defective. Solution Replace the color cartridge causing the line. Solution Replace the toner cartridge. Replace the fuser. Transfer belt is on the back of ...defective or worn. Photoconductors are dirty. Clean the printhead lenses. Fuser is defective. Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Troubleshooting 89 Replace the photoconductor units. Replace the transfer belt. 10 Press . 11 Press until ...
...the problem still occurs, replace the photoconductor unit. • If the problem is defective. Printhead lenses are defective. Solution Replace the color cartridge causing the line. Solution Replace the toner cartridge. Replace the fuser. Transfer belt is on the back of ...defective or worn. Photoconductors are dirty. Clean the printhead lenses. Fuser is defective. Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Troubleshooting 89 Replace the photoconductor units. Replace the transfer belt. 10 Press . 11 Press until ...
Menus and Messages Guide
Page 6
...Page PDF Menu Cyan PC Unit Paper Weight Profiles List PostScript Menu Magenta PC Unit Paper Loading NetWare Setup Page PCL Emul Menu Yellow PC Unit Custom Types Print Fonts HTML Menu Black PC Unit Universal Setup Print Directory Image Menu Fuser Transfer Belt 6 Returns the... display to the previous screen 8 USB direct port 9 Numeric keypad Insert a USB flash drive to send data to change printer settings. Control panel...
...Page PDF Menu Cyan PC Unit Paper Weight Profiles List PostScript Menu Magenta PC Unit Paper Loading NetWare Setup Page PCL Emul Menu Yellow PC Unit Custom Types Print Fonts HTML Menu Black PC Unit Universal Setup Print Directory Image Menu Fuser Transfer Belt 6 Returns the... display to the previous screen 8 USB direct port 9 Numeric keypad Insert a USB flash drive to send data to change printer settings. Control panel...
Menus and Messages Guide
Page 47
... the total number of the following methods: • Remove all color toner cartridges and photoconductor units. Some held jobs. Remove all color supplies The printer is set for the message to clear. Resetting Fuser Count The fuser count is using a serial cable connection. Serial The printer is being restored. Wait for the message to clear. • Press...
... the total number of the following methods: • Remove all color toner cartridges and photoconductor units. Some held jobs. Remove all color supplies The printer is set for the message to clear. Resetting Fuser Count The fuser count is using a serial cable connection. Serial The printer is being restored. Wait for the message to clear. • Press...
Menus and Messages Guide
Page 52
...appears, and then press to clear the message and continue printing. • Order the specified photoconductor (order black only or all four colors). When print quality is removed, shaken up and down, and then reinstalled. When the print quality diminishes, install the new photoconductor(s).... 83 Replace transfer belt Replace the transfer belt using the instruction sheet that shipped with it. 84 PC Unit missing Insert the specified photoconductor. 87 Fuser missing Insert the fuser. 88 Cartridge low If print is faded, it . 88 Replace cartridge • Replace the specified toner ...
...appears, and then press to clear the message and continue printing. • Order the specified photoconductor (order black only or all four colors). When print quality is removed, shaken up and down, and then reinstalled. When the print quality diminishes, install the new photoconductor(s).... 83 Replace transfer belt Replace the transfer belt using the instruction sheet that shipped with it. 84 PC Unit missing Insert the specified photoconductor. 87 Fuser missing Insert the fuser. 88 Cartridge low If print is faded, it . 88 Replace cartridge • Replace the specified toner ...
Menus and Messages Guide
Page 54
... 51 83 Replace transfer belt 52 83 Transfer belt life warning 52 83 Transfer belt missing 52 84 PC Unit life warning 52 84 PC Unit missing 52 84 Replace PC unit 52 87 Fuser missing 52 88 Cartridge low 52 88 Replace cartridge 52 900-999 Service 53 A Activating Menu Changes 43 AppleTalk... Warning 53 PCL Emul menu 28 PDF menu 27 PostScript menu 28 Power Saver 46 Print Directory menu 15 Print Fonts menu 14 Printer locked, enter PIN 46 printer messages 1565 Emulation error, load emulation option 48 200-250.yy Paper jam 52 31.72 Missing or Defective Cartridge 48 32 Replace...
... 51 83 Replace transfer belt 52 83 Transfer belt life warning 52 83 Transfer belt missing 52 84 PC Unit life warning 52 84 PC Unit missing 52 84 Replace PC unit 52 87 Fuser missing 52 88 Cartridge low 52 88 Replace cartridge 52 900-999 Service 53 A Activating Menu Changes 43 AppleTalk... Warning 53 PCL Emul menu 28 PDF menu 27 PostScript menu 28 Power Saver 46 Print Directory menu 15 Print Fonts menu 14 Printer locked, enter PIN 46 printer messages 1565 Emulation error, load emulation option 48 200-250.yy Paper jam 52 31.72 Missing or Defective Cartridge 48 32 Replace...
Menus and Messages Guide
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...51 83 Replace transfer belt 52 83 Transfer belt life warning 52 83 Transfer belt missing 52 84 PC Unit life warning 52 84 PC Unit missing 52 84 Replace PC unit 52 87 Fuser missing 52 88 Cartridge low 52 88 Replace cartridge 52 900-999 Service 53 Activating Menu Changes 43 ...Programming disk 46 Programming flash 46 Programming system code 46 Ready 46 Remote Management Active 46 Remove all color supplies 47 Remove paper from standard output bin 47 Resetting Fuser Count 47 Resetting the printer 47 Restore Held Jobs? 47 Restoring Factory Defaults 47 Serial 47 Setup Required 47 Some held jobs ...
...51 83 Replace transfer belt 52 83 Transfer belt life warning 52 83 Transfer belt missing 52 84 PC Unit life warning 52 84 PC Unit missing 52 84 Replace PC unit 52 87 Fuser missing 52 88 Cartridge low 52 88 Replace cartridge 52 900-999 Service 53 Activating Menu Changes 43 ...Programming disk 46 Programming flash 46 Programming system code 46 Ready 46 Remote Management Active 46 Remove all color supplies 47 Remove paper from standard output bin 47 Resetting Fuser Count 47 Resetting the printer 47 Restore Held Jobs? 47 Restoring Factory Defaults 47 Serial 47 Setup Required 47 Some held jobs ...
Help Menu Pages
Page 10
Replace the fuser. Print irregularities Example ABC) D)E ABCDE ABCDE Cause Solution ...humidity. Note: This solution applies to Windows users only. Photoconductors may be defective. Replace the photoconductor units. Replace the toner cartridge. Fuser is defective, empty, or worn. Print quality guide Page 10 of media you are using. Replace... the toner cartridge. A toner cartridge is defective or worn. Avoid textured media with rough finishes. Fuser is low or may be almost empty. Solution Replace the toner cartridge. The media being used does not...
Replace the fuser. Print irregularities Example ABC) D)E ABCDE ABCDE Cause Solution ...humidity. Note: This solution applies to Windows users only. Photoconductors may be defective. Replace the photoconductor units. Replace the toner cartridge. Fuser is defective, empty, or worn. Print quality guide Page 10 of media you are using. Replace... the toner cartridge. A toner cartridge is defective or worn. Avoid textured media with rough finishes. Fuser is low or may be almost empty. Solution Replace the toner cartridge. The media being used does not...
Help Menu Pages
Page 19
... C5202MS Yellow Toner Cartridge C5202YS Black Toner Cartridge C5202KS Photoconductor Unit C53030X Photoconductor Unit, Multi-Pack C53034X Fuser (100V/50-60Hz) 40X3571 Fuser (120V/50-60Hz) [low voltage] 40X3569 Fuser (220-240V/50-60Hz) [high voltage] 40X3570 Transfer Belt 40X3572 Waste Toner Box C52025X For printer(s) C530, C532, C534 C530 C530 C530 C530 C530, C532, C534...
... C5202MS Yellow Toner Cartridge C5202YS Black Toner Cartridge C5202KS Photoconductor Unit C53030X Photoconductor Unit, Multi-Pack C53034X Fuser (100V/50-60Hz) 40X3571 Fuser (120V/50-60Hz) [low voltage] 40X3569 Fuser (220-240V/50-60Hz) [high voltage] 40X3570 Transfer Belt 40X3572 Waste Toner Box C52025X For printer(s) C530, C532, C534 C530 C530 C530 C530 C530, C532, C534...
Help Menu Pages
Page 24
Change the photoconductor unit for the color that shows this defect. 72.4 mm (2.85 inches) 28.3 mm (1.11 inches) Change the toner cartridge for the color that best matches the defects on one of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. The line that shows this defect. 35.7 mm (1.41 inches) 33.5 mm (1.32 inches) Change the fuser. 116.2 mm (4.58 inches) Print defects guide Page 24 of 34 Print defects guide Repeating defects measurements Match a set of the vertical lines.
Change the photoconductor unit for the color that shows this defect. 72.4 mm (2.85 inches) 28.3 mm (1.11 inches) Change the toner cartridge for the color that best matches the defects on one of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. The line that shows this defect. 35.7 mm (1.41 inches) 33.5 mm (1.32 inches) Change the fuser. 116.2 mm (4.58 inches) Print defects guide Page 24 of 34 Print defects guide Repeating defects measurements Match a set of the vertical lines.
Help Menu Pages
Page 25
... Weight Profiles List PostScript Menu Magenta PC Unit Paper Loading NetWare Setup Page PCL Emul Menu Yellow PC Unit Custom Types Print Fonts HTML Menu Black PC Unit Universal Setup Print Directory Image Menu Fuser Transfer Belt Security Network/Ports Help Max Invalid PIN TCP/IP Color Quality Job Expiration IPv6 Print Quality Wireless Printing... 7 89 0# STOP X 5 8 4 3 4 2 3 Menu map Page 25 of 34 Menu map Menus list A number of menus are available to make it easy for you to change printer settings. Note: Some menu items may not be available based on the...
... Weight Profiles List PostScript Menu Magenta PC Unit Paper Loading NetWare Setup Page PCL Emul Menu Yellow PC Unit Custom Types Print Fonts HTML Menu Black PC Unit Universal Setup Print Directory Image Menu Fuser Transfer Belt Security Network/Ports Help Max Invalid PIN TCP/IP Color Quality Job Expiration IPv6 Print Quality Wireless Printing... 7 89 0# STOP X 5 8 4 3 4 2 3 Menu map Page 25 of 34 Menu map Menus list A number of menus are available to make it easy for you to change printer settings. Note: Some menu items may not be available based on the...