User's Guide
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...129 Maintaining the printer 130 Removing a used print cartridge...130 Installing print cartridges...130 Refilling print cartridges...132 Using genuine Lexmark print cartridges 132 Aligning print cartridges...133 Cleaning the print cartridge nozzles 133 Wiping the print cartridge nozzles and contacts ...using PictBridge 140 Understanding Warning levels...140 Removing and reinstalling the software...141 Enabling the USB port ...141 Solving printer communication problems 142 Wireless troubleshooting...142 How do I find out what type of security my network is using 142 Check your security keys...
...129 Maintaining the printer 130 Removing a used print cartridge...130 Installing print cartridges...130 Refilling print cartridges...132 Using genuine Lexmark print cartridges 132 Aligning print cartridges...133 Cleaning the print cartridge nozzles 133 Wiping the print cartridge nozzles and contacts ...using PictBridge 140 Understanding Warning levels...140 Removing and reinstalling the software...141 Enabling the USB port ...141 Solving printer communication problems 142 Wireless troubleshooting...142 How do I find out what type of security my network is using 142 Check your security keys...
User's Guide
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... down too quickly ...159 A blank or incorrect page prints...159 Characters on printout are missing or unexpected 159 Colors on printout are faded or differ from colors on the screen 160 Glossy photo paper or transparencies stick together 160 Page prints with different fonts ...160 Print ... File...168 Printer cannot communicate with computers over peer-to-peer network 168 Printer is not able to communicate with the computer 169 Problems when copying, scanning, or faxing 169 Wrong printer is attached ...170 Updating the printer software ...170 Bidirectional communication is not established ...
... down too quickly ...159 A blank or incorrect page prints...159 Characters on printout are missing or unexpected 159 Colors on printout are faded or differ from colors on the screen 160 Glossy photo paper or transparencies stick together 160 Page prints with different fonts ...160 Print ... File...168 Printer cannot communicate with computers over peer-to-peer network 168 Printer is not able to communicate with the computer 169 Problems when copying, scanning, or faxing 169 Wrong printer is attached ...170 Updating the printer software ...170 Bidirectional communication is not established ...
User's Guide
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...Cartridge Error (1102, 1203, 1204, or 120F 192 Black Ink Low / Color Ink Low / Photo Ink Low 192 Clear Carrier Jam ...192 Cover Open ... communications error...196 Please remove the camera card...196 Some photos removed from card by host 196 Problems reading the memory card ...196 2-Sided Paper Type Error...196 File Not Supported...196 Unsupported Paper Size... screen 197 Clearing error messages ...197 Left/Right Cartridge Missing ...197 Communication not available ...197 General Printing Problem ...198 Ink Low ...198 Out of Memory...198 Out of Paper ...198 Fixing a printing failure ...198...
...Cartridge Error (1102, 1203, 1204, or 120F 192 Black Ink Low / Color Ink Low / Photo Ink Low 192 Clear Carrier Jam ...192 Cover Open ... communications error...196 Please remove the camera card...196 Some photos removed from card by host 196 Problems reading the memory card ...196 2-Sided Paper Type Error...196 File Not Supported...196 Unsupported Paper Size... screen 197 Clearing error messages ...197 Left/Right Cartridge Missing ...197 Communication not available ...197 General Printing Problem ...198 Ink Low ...198 Out of Memory...198 Out of Paper ...198 Fixing a printing failure ...198...
User's Guide
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...Lexmark Web site at www.lexmark.com. such as: 1 Do one of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Select Lexmark Solution Center. 14 Lexmark... Solution Center Description Where to find The Lexmark... double-click the Lexmark 3 Click View User... • Working with photos Lexmark 6500 Series. • Scanning (if ...on To access the Lexmark Solution Center: your...
...Lexmark Web site at www.lexmark.com. such as: 1 Do one of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Select Lexmark Solution Center. 14 Lexmark... Solution Center Description Where to find The Lexmark... double-click the Lexmark 3 Click View User... • Working with photos Lexmark 6500 Series. • Scanning (if ...on To access the Lexmark Solution Center: your...
User's Guide
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... the alignment page. 18 Close the printer. 19 Press . Installing the printer on additional network computers If you are normal and not an indication of a problem. If you select the printer with multiple computers on the network, insert the installation CD into each additional computer, and follow the instructions on the...
... the alignment page. 18 Close the printer. 19 Press . Installing the printer on additional network computers If you are normal and not an indication of a problem. If you select the printer with multiple computers on the network, insert the installation CD into each additional computer, and follow the instructions on the...
User's Guide
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... region. If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a telephone, an answering machine, or a computer modem. If problems occur, see the related topic, "Using an RJ11 adapter." 1 Make sure you do not need to attach the printer to a computer, but you have the...
... region. If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a telephone, an answering machine, or a computer modem. If problems occur, see the related topic, "Using an RJ11 adapter." 1 Make sure you do not need to attach the printer to a computer, but you have the...
User's Guide
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Click To Poster Details Print a photo as printing photos, troubleshooting printing problems, installing print cartridges, and performing maintenance tasks. Fax History and Settings Select printer fax settings for: • Dialing and Sending • Ringing and ...left corner of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs orAll Programs Lexmark 6500 Series. 3 Select Solution Center. To open . 1 Do one of the Welcome Screen, there are two Settings choices: Click To Printer Status and Maintenance •...
Click To Poster Details Print a photo as printing photos, troubleshooting printing problems, installing print cartridges, and performing maintenance tasks. Fax History and Settings Select printer fax settings for: • Dialing and Sending • Ringing and ...left corner of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs orAll Programs Lexmark 6500 Series. 3 Select Solution Center. To open . 1 Do one of the Welcome Screen, there are two Settings choices: Click To Printer Status and Maintenance •...
User's Guide
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... Clean print cartridges to fix horizontal streaks. • Align print cartridges to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification on or off : 1 Do one of the following: • In Windows Vista, click . • In Windows XP... and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7 Click OK....
... Clean print cartridges to fix horizontal streaks. • Align print cartridges to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification on or off : 1 Do one of the following: • In Windows Vista, click . • In Windows XP... and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7 Click OK....
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Lexmark 6500 Series. 2 Click Solution Center. 3 Click the Contact Information tab. Note...future reference. WEP key • Exactly 10 or 26 hexadecimal characters. Wireless troubleshooting How do I find the problem? To obtain this information, see the documentation that came with your wireless router, see "Bidirectional communication is using?...or consult the person who set up your security keys A security key is not enabled. Solving printer communication problems The printer and the computer cannot exchange data. These are letters, numbers, and symbols found on a ...
Lexmark 6500 Series. 2 Click Solution Center. 3 Click the Contact Information tab. Note...future reference. WEP key • Exactly 10 or 26 hexadecimal characters. Wireless troubleshooting How do I find the problem? To obtain this information, see the documentation that came with your wireless router, see "Bidirectional communication is using?...or consult the person who set up your security keys A security key is not enabled. Solving printer communication problems The printer and the computer cannot exchange data. These are letters, numbers, and symbols found on a ...
User's Guide
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... the smaller, more of the printer. 3 Check that the USB cable is not damaged and that the USB cable is connected to fix these problems, and then save the changes for the next time you , check for proper print cartridge installation. All other open files before printing Before sending... Quick Print or Normal setting to print, close all fonts are possible solutions. Because photos and graphics require more information. If you are using a color cartridge, make sure the font is a TrueType font. To reduce ink usage, select Best only when you are printing on . Are you print...
... the smaller, more of the printer. 3 Check that the USB cable is not damaged and that the USB cable is connected to fix these problems, and then save the changes for the next time you , check for proper print cartridge installation. All other open files before printing Before sending... Quick Print or Normal setting to print, close all fonts are possible solutions. Because photos and graphics require more information. If you are using a color cartridge, make sure the font is a TrueType font. To reduce ink usage, select Best only when you are printing on . Are you print...
User's Guide
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... When printing from an application, make sure the font is useful to have solved the problem, test the solution by sending a document to be available in the program Most programs do.... make sure the selected printer is low. Are the color and print speed settings correct? It takes longer for an inkjet printer? Are the print cartridges low on most often for... • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on either of photo paper or transparencies ...
... When printing from an application, make sure the font is useful to have solved the problem, test the solution by sending a document to be available in the program Most programs do.... make sure the selected printer is low. Are the color and print speed settings correct? It takes longer for an inkjet printer? Are the print cartridges low on most often for... • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on either of photo paper or transparencies ...
User's Guide
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... If the print is not aligned correctly, make sure you are possible solutions. You may need to change the printer software settings, or the problem may be out of alignment. 1 Do one or more of light and dark print, it exits, and let the ink dry before handling....In Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to align the print cartridges? Banded printing occurs when the printer pauses frequently. Printed...
... If the print is not aligned correctly, make sure you are possible solutions. You may need to change the printer software settings, or the problem may be out of alignment. 1 Do one or more of light and dark print, it exits, and let the ink dry before handling....In Windows Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to align the print cartridges? Banded printing occurs when the printer pauses frequently. Printed...
User's Guide
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... be hardware or printer software settings. • Ready or Busy Printing, the problem may need to fix blurry edges. 3 Click Solution Center. 4 If the Printer Status is: • Cannot Communicate, the problem could be with the printer software settings. White lines appear in the program.... Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to clean the print cartridge nozzles. For more information, see the program documentation...
... be hardware or printer software settings. • Ready or Busy Printing, the problem may need to fix blurry edges. 3 Click Solution Center. 4 If the Printer Status is: • Cannot Communicate, the problem could be with the printer software settings. White lines appear in the program.... Vista, click Control Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Align to clean the print cartridge nozzles. For more information, see the program documentation...
User's Guide
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...Verify that you have the right settings selected. 1 Click Start Settings Printers or Printers and Faxes. 2 Right-click the Lexmark 6500 Series icon. 3 Select Properties. 4 Click the Advanced tab. 5 At the bottom of the print cartridges, the ink level is not ...and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. If an exclamation point (!) appears on . Do the print cartridges have solved the problem, test the solution by the USB symbol. Checking the Spool Settings for your printer. ...
...Verify that you have the right settings selected. 1 Click Start Settings Printers or Printers and Faxes. 2 Right-click the Lexmark 6500 Series icon. 3 Select Properties. 4 Click the Advanced tab. 5 At the bottom of the print cartridges, the ink level is not ...and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. If an exclamation point (!) appears on . Do the print cartridges have solved the problem, test the solution by the USB symbol. Checking the Spool Settings for your printer. ...
User's Guide
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...• In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 From the Maintenance tab, click Print a test page. 165 Not all other print jobs before sending this job ...printing another job Wait until the printer has finished printing all fonts are attempting to print, try the suggestions below. Is it prints correctly, the problem may not be available in Printing Preferences. 1 Click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 From the ...
...• In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 From the Maintenance tab, click Print a test page. 165 Not all other print jobs before sending this job ...printing another job Wait until the printer has finished printing all fonts are attempting to print, try the suggestions below. Is it prints correctly, the problem may not be available in Printing Preferences. 1 Click File Print. 2 Click Properties, Preferences, Options, or Setup. 3 From the ...
User's Guide
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...electrical outlet. • If the printer is connected to the computer. If you are using a color cartridge, make sure it is properly installed in the left carrier. The USB port on the ...Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Print a test page. 166 Make sure...and tape are finished. 6 If the test page did not print at all or has quality problems, attend to the image displayed on the screen, then you , check for proper print cartridge...
...electrical outlet. • If the printer is connected to the computer. If you are using a color cartridge, make sure it is properly installed in the left carrier. The USB port on the ...Panel. • In Windows XP or 2000, click Start. 2 Click Start Programs or All Programs Lexmark 6500 Series. 3 Click Solution Center. 4 Click the Maintenance tab. 5 Click Print a test page. 166 Make sure...and tape are finished. 6 If the test page did not print at all or has quality problems, attend to the image displayed on the screen, then you , check for proper print cartridge...
User's Guide
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... default printer and is marked by port. . Printer is on the back of the computer is not being held or paused. 167 There may be a problem with the print server. Make sure the cable is not damaged or loose Make sure: • The USB cable is not damaged. • The light... is ready to the back of the printer Plug the smaller, more information, see the related topic below. If the printer works, there may be a problem with the USB cable. Make sure the USB cable is connected to the computer. Try a different cable. Cable is not connected, is loose, or is...
... default printer and is marked by port. . Printer is on the back of the computer is not being held or paused. 167 There may be a problem with the print server. Make sure the cable is not damaged or loose Make sure: • The USB cable is not damaged. • The light... is ready to the back of the printer Plug the smaller, more information, see the related topic below. If the printer works, there may be a problem with the USB cable. Make sure the USB cable is connected to the computer. Try a different cable. Cable is not connected, is loose, or is...
User's Guide
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...OK. Verify that the printer is shown as , and then give the printer a distinctive name. 5 Click OK. The name should be in , and the Problems when copying, scanning, or faxing Close other software Close all programs not being used. light is listed with the computer The printer and computer are... has been selected on . 169 Windows 2000, Windows XP, or Windows Vista users: 1 Open the Printers or Printers and Faxes folder. 2 Right-click the Lexmark 6500 Series icon. 3 Click Properties. 4 Click the Ports tab, and then click the Add Port button. 5 Select Local Port, and then click the New...
...OK. Verify that the printer is shown as , and then give the printer a distinctive name. 5 Click OK. The name should be in , and the Problems when copying, scanning, or faxing Close other software Close all programs not being used. light is listed with the computer The printer and computer are... has been selected on . 169 Windows 2000, Windows XP, or Windows Vista users: 1 Open the Printers or Printers and Faxes folder. 2 Right-click the Lexmark 6500 Series icon. 3 Click Properties. 4 Click the Ports tab, and then click the Add Port button. 5 Select Local Port, and then click the New...
User's Guide
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...network support Contact your system support person to make sure the device is working properly and that best describes the problem. • Print is connected to an external print server, the problem may be with different fonts • Printed characters are improperly formed or are not on . Check power ... the external print server is working If the printer is connected to the network. Check USB connection If you are faded or differ from colors on the back of the print server are not aligned correctly at the left margin • Transparencies or photos contain white lines •...
...network support Contact your system support person to make sure the device is working properly and that best describes the problem. • Print is connected to an external print server, the problem may be with different fonts • Printed characters are improperly formed or are not on . Check power ... the external print server is working If the printer is connected to the network. Check USB connection If you are faded or differ from colors on the back of the print server are not aligned correctly at the left margin • Transparencies or photos contain white lines •...
User's Guide
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... cartridges. Printer receives a blank fax These are possible causes and solutions. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with water to place. 6 Reconnect the power cord and the phone line. 187 Note: The scan lens is satisfactory. • Resend the fax. Try one...
... cartridges. Printer receives a blank fax These are possible causes and solutions. Check cartridges 1 Remove the print cartridges. 2 Make sure the sticker and tape have been a problem with water to place. 6 Reconnect the power cord and the phone line. 187 Note: The scan lens is satisfactory. • Resend the fax. Try one...