Troubleshooting Guide
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... type https:// instead of the following : MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the display before the printer IP address to print. Printer control panel display is Not Connected, check the network cables, and then try printing the network setup page again. Try one or more of http:// before sending a job to access the Embedded Web Server. Copies of paper from the standard exit bin. Lexmark™ T65x Troubleshooting Guide Troubleshooting Solving basic problems Solving basic printer problems...
... type https:// instead of the following : MAKE SURE THE PRINTER IS READY TO PRINT Make sure Ready or Power Saver appears on the display before the printer IP address to print. Printer control panel display is Not Connected, check the network cables, and then try printing the network setup page again. Try one or more of http:// before sending a job to access the Embedded Web Server. Copies of paper from the standard exit bin. Lexmark™ T65x Troubleshooting Guide Troubleshooting Solving basic problems Solving basic printer problems...
Troubleshooting Guide
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... Paper menu. 2 Before sending the job to see the User's Guide. Try one or more of envelope you are possible solutions. Duplex unit If the duplex unit is turned on . Solving option problems Settings chosen from the software program or application can change or override settings chosen from the wall outlet. 3 Check the connection between the option and the printer. 4 Connect the power cord to the 2000-sheet tray. • Make sure the printer is listed on . THE PAPER FEED ROLLERS...
... Paper menu. 2 Before sending the job to see the User's Guide. Try one or more of envelope you are possible solutions. Duplex unit If the duplex unit is turned on . Solving option problems Settings chosen from the software program or application can change or override settings chosen from the wall outlet. 3 Check the connection between the option and the printer. 4 Connect the power cord to the 2000-sheet tray. • Make sure the printer is listed on . THE PAPER FEED ROLLERS...
Troubleshooting Guide
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... the print cartridge. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Clipped images These are formatted, Printing Quality Test Pages appears, and then the pages print. Try one or more of the following : CHECK THE GUIDES Move the width and length guides in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to be serviced. Ghost images CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray to...
... the print cartridge. THE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. Clipped images These are formatted, Printing Quality Test Pages appears, and then the pages print. Try one or more of the following : CHECK THE GUIDES Move the width and length guides in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to be serviced. Ghost images CHECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray to...
User's Guide
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... the USB symbol on the printer • The appropriate Ethernet cable to the Ethernet port 1 USB port Warning-Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. This page also provides important information that all hardware and software options are installed correctly. Be sure to match the following : • Menu settings page-Use this page to verify that aids network printing configuration.
... the USB symbol on the printer • The appropriate Ethernet cable to the Ethernet port 1 USB port Warning-Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. This page also provides important information that all hardware and software options are installed correctly. Be sure to match the following : • Menu settings page-Use this page to verify that aids network printing configuration.
User's Guide
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..., setting the Paper Size and Paper Type, and linking and unlinking trays. Configuring Universal paper settings The Universal Paper Size is not available from the Paper Size menu. Ready appears. Loading paper and specialty media This section explains how to Universal when the size you want is a user-defined setting that lets you print on paper sizes that do not contain plain paper. 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press . 3 Press the arrow buttons until Paper Menu...
..., setting the Paper Size and Paper Type, and linking and unlinking trays. Configuring Universal paper settings The Universal Paper Size is not available from the Paper Size menu. Ready appears. Loading paper and specialty media This section explains how to Universal when the size you want is a user-defined setting that lets you print on paper sizes that do not contain plain paper. 1 Make sure the printer is on and Ready appears. 2 From the printer control panel, press . 3 Press the arrow buttons until Paper Menu...
User's Guide
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...Bin Light Bin Heavy Bin Rough/Cotton Bin Custom Bin Reports menu Menu item Menu Settings Page Device Statistics Network Setup Page Network Setup Page Profiles List NetWare Setup Page Description Selects an output bin for each type are: Disabled Standard Bin Bin Note: Standard Bin is installed. • This menu item appears only for printers with an internal print server installed. Description Prints a report containing information about paper loaded into trays, installed memory, the total page count, alarms, timeouts, the printer control panel language, the TCP/IP address, the status...
...Bin Light Bin Heavy Bin Rough/Cotton Bin Custom Bin Reports menu Menu item Menu Settings Page Device Statistics Network Setup Page Network Setup Page Profiles List NetWare Setup Page Description Selects an output bin for each type are: Disabled Standard Bin Bin Note: Standard Bin is installed. • This menu item appears only for printers with an internal print server installed. Description Prints a report containing information about paper loaded into trays, installed memory, the total page count, alarms, timeouts, the printer control panel language, the TCP/IP address, the status...
User's Guide
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... language's available fonts. Standard Network or Network menus Note: Only active ports appear in the Setup menu if PS SmartSwitch is available for the printer language currently set in the printer Note: A separate list is set to Off. It uses the default printer language specified in this menu; Menu item PCL SmartSwitch On Off Description Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting...
... language's available fonts. Standard Network or Network menus Note: Only active ports appear in the Setup menu if PS SmartSwitch is available for the printer language currently set in the printer Note: A separate list is set to Off. It uses the default printer language specified in this menu; Menu item PCL SmartSwitch On Off Description Sets the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language Notes: • On is the factory default setting...
User's Guide
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... downloads stored in flash memory or on the display beside Ready Notes: • Off is not enough memory to print the whole page. • On sets the printer to process the whole page so that can be customized by a system support person. Returns the printer settings to the factory default settings except Network/Ports menu settings. Off prints a partial page when there is the factory default setting. • IP address and Hostname are pre-configured messages. • Contact Name, Location...
... downloads stored in flash memory or on the display beside Ready Notes: • Off is not enough memory to print the whole page. • On sets the printer to process the whole page so that can be customized by a system support person. Returns the printer settings to the factory default settings except Network/Ports menu settings. Off prints a partial page when there is the factory default setting. • IP address and Hostname are pre-configured messages. • Contact Name, Location...
User's Guide
Page 156
... low or missing Load the specified staple cartridge in using a serial cable connection. The number of pages supported in too many failed panel logins The printer is the active communication link. The printer may continue to enter a specific printer feature, setting, or menu that the wire paper bail is set by your use without the number. Note: There is a thicker media). Securely clearing disk space The printer hard disk wiping process needs to replace the pick rollers, the charge roll, the transfer roller...
... low or missing Load the specified staple cartridge in using a serial cable connection. The number of pages supported in too many failed panel logins The printer is the active communication link. The printer may continue to enter a specific printer feature, setting, or menu that the wire paper bail is set by your use without the number. Note: There is a thicker media). Securely clearing disk space The printer hard disk wiping process needs to replace the pick rollers, the charge roll, the transfer roller...
User's Guide
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... enough free space in flash memory. • Upgrade to a larger capacity flash memory card. 53 Unformatted flash detected Try one or more of the following : • Press the arrow buttons until Continue appears, and then press • Cancel the current print job. If the error message remains, the flash memory may be defective and require replacing. 54 Serial option error is the number of the following: • Check that the serial cable is connected correctly...
... enough free space in flash memory. • Upgrade to a larger capacity flash memory card. 53 Unformatted flash detected Try one or more of the following : • Press the arrow buttons until Continue appears, and then press • Cancel the current print job. If the error message remains, the flash memory may be defective and require replacing. 54 Serial option error is the number of the following: • Check that the serial cable is connected correctly...
User's Guide
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... type https:// instead of the following: CHECK THE NETWORK CONNECTIONS Make sure the printer and computer are turned on . Check the printer power switch. • The printer cable is blank or displays only diamonds The printer self test failed. If Performing Self Test and Ready do not appear, turn the printer back on and connected to the printer and the host computer, print server, option, or other network device. • All options are properly installed. • The printer driver settings are correct. Turn...
... type https:// instead of the following: CHECK THE NETWORK CONNECTIONS Make sure the printer and computer are turned on . Check the printer power switch. • The printer cable is blank or displays only diamonds The printer self test failed. If Performing Self Test and Ready do not appear, turn the printer back on and connected to the printer and the host computer, print server, option, or other network device. • All options are properly installed. • The printer driver settings are correct. Turn...
User's Guide
Page 205
... support is not free of all print cartridges, programs, data, and removable storage media (unless directed otherwise by any product. Warranty service does not include repair of failures caused by: -Modification or unauthorized attachments -Accidents, misuse, abuse or use inconsistent with the product. You may be required to present the feature or option with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance...
... support is not free of all print cartridges, programs, data, and removable storage media (unless directed otherwise by any product. Warranty service does not include repair of failures caused by: -Modification or unauthorized attachments -Accidents, misuse, abuse or use inconsistent with the product. You may be required to present the feature or option with Lexmark user's guides, manuals, instructions or guidance -Unsuitable physical or operating environment -Maintenance...
User's Guide
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... cables 36 B Bin Setup menu 106 Busy 145 C cables Ethernet 36 USB 36 calling Customer Support 194 Cancel not available 145 Canceling 145 canceling a job from Macintosh 79 from the printer control panel 79 from Windows 79 card stock loading 59 tips on using 74 cartridges, print ordering 167 Change to 145 charge rolls ordering 169 Check duplex connection 145 Check tray connection 146 checking an unresponsive printer 175 checking device status on Embedded Web Server 172 cleaning exterior of the printer 166 Clearing job accounting statistics 146 Close door...
... cables 36 B Bin Setup menu 106 Busy 145 C cables Ethernet 36 USB 36 calling Customer Support 194 Cancel not available 145 Canceling 145 canceling a job from Macintosh 79 from the printer control panel 79 from Windows 79 card stock loading 59 tips on using 74 cartridges, print ordering 167 Change to 145 charge rolls ordering 169 Check duplex connection 145 Check tray connection 146 checking an unresponsive printer 175 checking device status on Embedded Web Server 172 cleaning exterior of the printer 166 Clearing job accounting statistics 146 Close door...
User's Guide
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directory list printing 78 Disabling DLEs 147 Disabling Menus 147 Disk Corrupted 147 Disk recovery x/y XX% 147 Disk Wiping menu 123 display troubleshooting display is blank 175 display shows only diamonds 175 display, printer control panel 15 documents, printing from Macintosh 72 from Windows 72 drawers, paper installing 34 duplex unit installing 35 E Embedded Web Server 172 administrator settings 172 checking device status 172 does not open 175 networking settings 172 setting up e-mail alerts 172 Embedded Web Server Administrator's Guide 172 emission notices 197, 198, 200, 201...
directory list printing 78 Disabling DLEs 147 Disabling Menus 147 Disk Corrupted 147 Disk recovery x/y XX% 147 Disk Wiping menu 123 display troubleshooting display is blank 175 display shows only diamonds 175 display, printer control panel 15 documents, printing from Macintosh 72 from Windows 72 drawers, paper installing 34 duplex unit installing 35 E Embedded Web Server 172 administrator settings 172 checking device status 172 does not open 175 networking settings 172 setting up e-mail alerts 172 Embedded Web Server Administrator's Guide 172 emission notices 197, 198, 200, 201...
User's Guide
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... letterhead in trays 52 multipurpose feeder 59 transparencies 59 M Macintosh wireless network installation 42 maintenance kit ordering 168 memory card installing 20 troubleshooting 181 Menu access turned off by system administrator 150 menu settings page printing 38 menus Active NIC 108 AppleTalk 113 Bin Setup 106 Confidential Print 122 Configure MP 98 Custom Types 105 Default Source 95 diagram of 94 Disk Wiping 123 Envelope Enhance 99 Finishing 131 Flash Drive 141 General Settings 126 Help 143 HTML 140 Image 141 IPv6...
... letterhead in trays 52 multipurpose feeder 59 transparencies 59 M Macintosh wireless network installation 42 maintenance kit ordering 168 memory card installing 20 troubleshooting 181 Menu access turned off by system administrator 150 menu settings page printing 38 menus Active NIC 108 AppleTalk 113 Bin Setup 106 Confidential Print 122 Configure MP 98 Custom Types 105 Default Source 95 diagram of 94 Disk Wiping 123 Envelope Enhance 99 Finishing 131 Flash Drive 141 General Settings 126 Help 143 HTML 140 Image 141 IPv6...
User's Guide
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... panel logins 156 Tray Empty 157 Tray Low 157 Tray Missing 157 Unsupported disk 157 Unsupported USB device, please remove 157 Unsupported USB hub, please remove 157 USB drive removed 157 USB/USB 157 View supplies 157 Waiting 157 printer options troubleshooting 2000-sheet tray 180 5-bin mailbox 181 duplex unit 181 envelope feeder 180 flash memory card 181 hard disk with adapter 182 high capacity output expander 181 Internal Solutions Port 182 memory card 181 option not working 179 output expander 181 paper trays 180 StapleSmart finisher 181 printer problems, solving basic 175 printer status...
... panel logins 156 Tray Empty 157 Tray Low 157 Tray Missing 157 Unsupported disk 157 Unsupported USB device, please remove 157 Unsupported USB hub, please remove 157 USB drive removed 157 USB/USB 157 View supplies 157 Waiting 157 printer options troubleshooting 2000-sheet tray 180 5-bin mailbox 181 duplex unit 181 envelope feeder 180 flash memory card 181 hard disk with adapter 182 high capacity output expander 181 Internal Solutions Port 182 memory card 181 option not working 179 output expander 181 paper trays 180 StapleSmart finisher 181 printer problems, solving basic 175 printer status...
User's Guide
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... Toner low 157 Too many failed panel logins 156 transfer roller ordering 170 transparencies loading 59 tips on using 73 Tray Empty 157 Tray Low 157 Tray Missing 157 tray linking 64 tray unlinking 64 trays linking 63 unlinking 63 troubleshooting checking an unresponsive printer 175 contacting Customer Support 194 solving basic printer problems 175 troubleshooting, display display is blank 175 display shows only diamonds 175 troubleshooting, paper feed message remains after jam is cleared 183 page that jammed does not reprint 183 troubleshooting, print error reading USB drive 176 held jobs...
... Toner low 157 Too many failed panel logins 156 transfer roller ordering 170 transparencies loading 59 tips on using 73 Tray Empty 157 Tray Low 157 Tray Missing 157 tray linking 64 tray unlinking 64 trays linking 63 unlinking 63 troubleshooting checking an unresponsive printer 175 contacting Customer Support 194 solving basic printer problems 175 troubleshooting, display display is blank 175 display shows only diamonds 175 troubleshooting, paper feed message remains after jam is cleared 183 page that jammed does not reprint 183 troubleshooting, print error reading USB drive 176 held jobs...
Help Menu Pages
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... setup documentation. b Click Print & Fax. • In Max OS X version 10.4 and earlier: a From the Go menu, choose Applications. All the necessary software is created in a downloadable software package on the Lexmark Web site at www.lexmark.com. Creating a print queue For local printing, you want to accept the terms of printer, install the printer software before connecting the USB cable. g Enter the user password, and then click Okay. Macintosh instructions...
... setup documentation. b Click Print & Fax. • In Max OS X version 10.4 and earlier: a From the Go menu, choose Applications. All the necessary software is created in a downloadable software package on the Lexmark Web site at www.lexmark.com. Creating a print queue For local printing, you want to accept the terms of printer, install the printer software before connecting the USB cable. g Enter the user password, and then click Okay. Macintosh instructions...
Help Menu Pages
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... HTML Menu Image Menu Flash Drive Menu Help Print All Print Quality Printing Guide Media Guide Print Defects Menu Map Information Guide Connection Guide Moving Guide Supplies Guide Menu map Page 14 of 42 Menu map Menus list A number of menus are available to make it easy for you to change printer settings: Paper Menu Reports Network/Ports Default Source Paper Size/Type Configure MP Envelope Enhance Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin Setup Menu Settings Page Device Statistics Network Setup Page Network Setup Page Wireless Setup...
... HTML Menu Image Menu Flash Drive Menu Help Print All Print Quality Printing Guide Media Guide Print Defects Menu Map Information Guide Connection Guide Moving Guide Supplies Guide Menu map Page 14 of 42 Menu map Menus list A number of menus are available to make it easy for you to change printer settings: Paper Menu Reports Network/Ports Default Source Paper Size/Type Configure MP Envelope Enhance Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Bin Setup Menu Settings Page Device Statistics Network Setup Page Network Setup Page Wireless Setup...
Help Menu Pages
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... plain paper. 1 Make sure the printer is not bent or wrinkled. 7 From the printer control panel, set manually. The Paper Size setting for the multipurpose feeder must be set the Paper Size and Paper Type. The factory default Paper Type setting is determined by the position of the paper stack. Setting the Paper Size and Paper Type The Paper Size setting is Plain Paper. Ready appears. Make sure the paper fits loosely in the tray for all trays except the multipurpose feeder. Printing guide Page 38 of 42 6 Adjust the width guide...
... plain paper. 1 Make sure the printer is not bent or wrinkled. 7 From the printer control panel, set manually. The Paper Size setting for the multipurpose feeder must be set the Paper Size and Paper Type. The factory default Paper Type setting is determined by the position of the paper stack. Setting the Paper Size and Paper Type The Paper Size setting is Plain Paper. Ready appears. Make sure the paper fits loosely in the tray for all trays except the multipurpose feeder. Printing guide Page 38 of 42 6 Adjust the width guide...