Clearing Jams Guide
Page 1
.... Open Doors A and B, and then remove any jams. 1 Jam numbers 5 250 6 280-282 7 283-284 287-288 289 8 284-286 Area name Instructions Multipurpose feeder Cover F (Horizontal Transport Unit) Door G Door H 1 Remove all printer cables are set correctly in the control panel menu. • Make sure all paper from a hot component, allow the surface to access jam locations. Open Door D, and then remove the jam. Open Cover F, and then remove the jam. CAUTION-HOT SURFACE: The inside of each jam. Lexmark™ C935 Clearing Jams Guide Clearing jams Avoiding jams...
.... Open Doors A and B, and then remove any jams. 1 Jam numbers 5 250 6 280-282 7 283-284 287-288 289 8 284-286 Area name Instructions Multipurpose feeder Cover F (Horizontal Transport Unit) Door G Door H 1 Remove all printer cables are set correctly in the control panel menu. • Make sure all paper from a hot component, allow the surface to access jam locations. Open Door D, and then remove the jam. Open Cover F, and then remove the jam. CAUTION-HOT SURFACE: The inside of each jam. Lexmark™ C935 Clearing Jams Guide Clearing jams Avoiding jams...
Printing guide
Page 4
... be set manually for the tray from the control panel. Submitting Selection appears. The Paper Type setting must be set manually. Setting the Paper Size and Paper Type The Paper Size setting is Plain Paper. repeatedly until the correct tray appears, and then press . 6 Press repeatedly until appears next to loosen them, and then fan them. Printing guide Page 4 of paper was loaded than the type previously loaded in the tray, change the Paper Type setting for all trays except the multipurpose feeder. The factory default Paper Type setting...
... be set manually for the tray from the control panel. Submitting Selection appears. The Paper Type setting must be set manually. Setting the Paper Size and Paper Type The Paper Size setting is Plain Paper. repeatedly until the correct tray appears, and then press . 6 Press repeatedly until appears next to loosen them, and then fan them. Printing guide Page 4 of paper was loaded than the type previously loaded in the tray, change the Paper Type setting for all trays except the multipurpose feeder. The factory default Paper Type setting...
Quick Reference
Page 4
... the Held Jobs menu. Job type Confidential Repeat Reserve Verify Description When you send a Confidential print job to the printer, you must be held in printer memory. Confidential and Verify print jobs are not supported. • USB devices must support the Full-speed standard. Many USB flash memory devices are not supported. • Before printing an encrypted .pdf file, enter the file password from Windows 1 With a document open, click File ª Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Other Options, and then...
... the Held Jobs menu. Job type Confidential Repeat Reserve Verify Description When you send a Confidential print job to the printer, you must be held in printer memory. Confidential and Verify print jobs are not supported. • USB devices must support the Full-speed standard. Many USB flash memory devices are not supported. • Before printing an encrypted .pdf file, enter the file password from Windows 1 With a document open, click File ª Print. 2 Click Properties, Preferences, Options, or Setup. 3 Click Other Options, and then...
User Guide
Page 3
... menu settings page ...52 Printing a network setup page...52 Printing a font sample list ...53 Printing a directory list...53 Printing the print quality test pages ...53 Canceling a print job...54 Canceling a print job from the control panel...54 Canceling a print job from the Windows taskbar 54 Canceling a print job from the Windows desktop 54 Canceling a print job from Mac OS 9 ...54 Canceling a print job from Mac OS X ...55 Printing in black and white...55 Using Max Speed and Max Yield...55 Clearing jams 56 Avoiding jams...56 Understanding jam numbers and locations 56 200-203 paper jams...
... menu settings page ...52 Printing a network setup page...52 Printing a font sample list ...53 Printing a directory list...53 Printing the print quality test pages ...53 Canceling a print job...54 Canceling a print job from the control panel...54 Canceling a print job from the Windows taskbar 54 Canceling a print job from the Windows desktop 54 Canceling a print job from Mac OS 9 ...54 Canceling a print job from Mac OS X ...55 Printing in black and white...55 Using Max Speed and Max Yield...55 Clearing jams 56 Avoiding jams...56 Understanding jam numbers and locations 56 200-203 paper jams...
User Guide
Page 6
... the control panel menus using the Embedded Web Server 151 Locking the entire printer...151 Modifying confidential print settings...152 Supporting IPSec...152 Supporting SNMPv3...152 Using 802.1x authentication...153 Creating an administrative password...154 Using Secure mode...154 Troubleshooting 155 Checking an unresponsive printer...155 Door A will not shut properly...155 Solving printing problems...156 Multiple‑language PDFs do not print...156 Control panel display is blank or displays only diamonds 156 Error message about reading USB drive appears 156 Jobs...
... the control panel menus using the Embedded Web Server 151 Locking the entire printer...151 Modifying confidential print settings...152 Supporting IPSec...152 Supporting SNMPv3...152 Using 802.1x authentication...153 Creating an administrative password...154 Using Secure mode...154 Troubleshooting 155 Checking an unresponsive printer...155 Door A will not shut properly...155 Solving printing problems...156 Multiple‑language PDFs do not print...156 Control panel display is blank or displays only diamonds 156 Error message about reading USB drive appears 156 Jobs...
User Guide
Page 15
...; Flash memory • Fonts Firmware cards • Bar Code and Forms • IPDS and SCS/TNe • PrintCryptionTM • PRESCRIBE Other internal options • Printer hard disk • RS‑232 serial interface card • Parallel 1284‑B interface card • MarkNetTM N8000 Series Internal Print Servers Installing options 15 Installing options Installing internal options CAUTION-SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer, turn the printer off as well and unplug any other devices...
...; Flash memory • Fonts Firmware cards • Bar Code and Forms • IPDS and SCS/TNe • PrintCryptionTM • PRESCRIBE Other internal options • Printer hard disk • RS‑232 serial interface card • Parallel 1284‑B interface card • MarkNetTM N8000 Series Internal Print Servers Installing options 15 Installing options Installing internal options CAUTION-SHOCK HAZARD: If you are installing memory or option cards sometime after setting up the printer, turn the printer off as well and unplug any other devices...
User Guide
Page 25
... do not contain plain paper. 1 Make sure the printer is on paper sizes that lets you print on and Ready appears. 2 From the control panel, press . 3 Press repeatedly until Paper Menu appears, and then press . 4 Press repeatedly until the correct Paper Type setting appears, and then press . The Paper Size setting for the specified tray to load the 520-, 867-, and 1133-sheet trays, and the multipurpose feeder. The Paper Type setting must be set manually.
... do not contain plain paper. 1 Make sure the printer is on paper sizes that lets you print on and Ready appears. 2 From the control panel, press . 3 Press repeatedly until Paper Menu appears, and then press . 4 Press repeatedly until the correct Paper Type setting appears, and then press . The Paper Size setting for the specified tray to load the 520-, 867-, and 1133-sheet trays, and the multipurpose feeder. The Paper Type setting must be set manually.
User Guide
Page 73
... Size Paper Texture Paper Loading Custom Types Universal Setup Bin Setup Reports Menu Settings Page Device Statistics Network Setup Page Network Setup Page Wireless Setup Page Profiles List NetWare Setup Page Print Fonts Print Directory Security Max Invalid PIN Job Expiration Network/Ports Help TCP/IP IPv6 Wireless Standard Network, Network Standard USB, USB Serial NetWare AppleTalk LexLink USB Direct Print All Print Quality Color Quality Printing Guide Supplies Guide Media Guide Menu Map Information Guide Connection Guide Moving Guide Settings Setup Menu Finishing Menu Quality Menu...
... Size Paper Texture Paper Loading Custom Types Universal Setup Bin Setup Reports Menu Settings Page Device Statistics Network Setup Page Network Setup Page Wireless Setup Page Profiles List NetWare Setup Page Print Fonts Print Directory Security Max Invalid PIN Job Expiration Network/Ports Help TCP/IP IPv6 Wireless Standard Network, Network Standard USB, USB Serial NetWare AppleTalk LexLink USB Direct Print All Print Quality Color Quality Printing Guide Supplies Guide Media Guide Menu Map Information Guide Connection Guide Moving Guide Settings Setup Menu Finishing Menu Quality Menu...
User Guide
Page 80
...;sided printing occurs for all jobs that specify Custom as support for every print job unless 1‑sided printing is selected from the Embedded Web page. Custom Loading Duplex Off Determines whether 2‑sided printing occurs for all print jobs are used to 2‑sided printing for duplex printing and printing multiple pages on one sheet. Custom Types menu Menu item Custom Type Paper Card Stock Transparency Glossy Labels Bond Envelope Definition Associates a paper or specialty media type with the other paper size settings and includes similar options, such as the paper...
...;sided printing occurs for all jobs that specify Custom as support for every print job unless 1‑sided printing is selected from the Embedded Web page. Custom Loading Duplex Off Determines whether 2‑sided printing occurs for all print jobs are used to 2‑sided printing for duplex printing and printing multiple pages on one sheet. Custom Types menu Menu item Custom Type Paper Card Stock Transparency Glossy Labels Bond Envelope Definition Associates a paper or specialty media type with the other paper size settings and includes similar options, such as the paper...
User Guide
Page 92
... desired printed output. • From a browser window, type the IP address of the printer to an output that increases saturation. These pages can be used in the printer Notes: • Selecting any setting prints the sample. • Color samples consist of a series of colored boxes along with the RGB or CMYK combination that uses only black toner for RGB Image. This is the factory default setting for neutral gray colors. • Off turns off color...
... desired printed output. • From a browser window, type the IP address of the printer to an output that increases saturation. These pages can be used in the printer Notes: • Selecting any setting prints the sample. • Color samples consist of a series of colored boxes along with the RGB or CMYK combination that uses only black toner for RGB Image. This is the factory default setting for neutral gray colors. • Off turns off color...
User Guide
Page 93
... Enhance Fine Lines Utilities menu Menu item Factory Defaults Do Not Restore Restore Description Customizes the CMYK color conversions Notes: • US CMYK is not available from the control panel menus. • To set Enhance Fine Lines from the software program, with a document open, click File > Print, and then click Properties, Preferences, Options, or Setup. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window. US CMYK...
... Enhance Fine Lines Utilities menu Menu item Factory Defaults Do Not Restore Restore Description Customizes the CMYK color conversions Notes: • US CMYK is not available from the control panel menus. • To set Enhance Fine Lines from the software program, with a document open, click File > Print, and then click Properties, Preferences, Options, or Setup. • To set Enhance Fine Lines using the Embedded Web Server, type the network printer IP address in a browser window. US CMYK...
User Guide
Page 157
... . CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that came with the printer. MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE For more of the printer software are running Windows Vista, Windows XP, Windows Server 2003, Windows 2000/98/Me and using a USB port, make sure they are possible solutions. If so, delete the job and try printing the network setup page again...
... . CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the tray. MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that came with the printer. MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE For more of the printer software are running Windows Vista, Windows XP, Windows Server 2003, Windows 2000/98/Me and using a USB port, make sure they are possible solutions. If so, delete the job and try printing the network setup page again...
User Guide
Page 163
... help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load letter‑ or A4‑size paper in the tray in the long‑edge orientation. 3 From the control panel, press and hold and while turning the printer on the display until all the pages print. 6 After the print quality test pages print, press until Exit Config Menu appears, and then press . The message remains on . 4 Release both buttons when Performing Self Test appears. Isolating print quality problems To...
... help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load letter‑ or A4‑size paper in the tray in the long‑edge orientation. 3 From the control panel, press and hold and while turning the printer on the display until all the pages print. 6 After the print quality test pages print, press until Exit Config Menu appears, and then press . The message remains on . 4 Release both buttons when Performing Self Test appears. Isolating print quality problems To...
User Guide
Page 171
... colors by the printer manufacturer. Software programs typically specify document color using RGB or CMYK color combinations. CHECK THE PAPER TYPE SETTING Load transparencies, and make sure the Paper Type setting is set to modify the color of each object in nature. Printing presses, inkjet printers, and color laser printers create colors in this manner. Additionally, they allow users to Transparency. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. Cyan, magenta, yellow, and black inks...
... colors by the printer manufacturer. Software programs typically specify document color using RGB or CMYK color combinations. CHECK THE PAPER TYPE SETTING Load transparencies, and make sure the Paper Type setting is set to modify the color of each object in nature. Printing presses, inkjet printers, and color laser printers create colors in this manner. Additionally, they allow users to Transparency. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. Cyan, magenta, yellow, and black inks...
User Guide
Page 188
..., 137 Clearing job accounting statistics 113 Close cover 113 Close door 113 confidential jobs modifying print settings 152 Confidential print jobs 48 printing from Macintosh computer 50 printing from Windows 49 configurations printer 10 Configure MP menu 77 conserving supplies 129 contacting Customer Support 174 contrast, adjusting 149 control panel 13 disabling hard disk encryption 150 disabling menus 149 enabling menus 149 encrypting hard disk 150 factory defaults, restoring 150 locking menus 149, 151 unlocking menus 149 Copies 113 Custom Type changing name 35 Custom Types menu 80...
..., 137 Clearing job accounting statistics 113 Close cover 113 Close door 113 confidential jobs modifying print settings 152 Confidential print jobs 48 printing from Macintosh computer 50 printing from Windows 49 configurations printer 10 Configure MP menu 77 conserving supplies 129 contacting Customer Support 174 contrast, adjusting 149 control panel 13 disabling hard disk encryption 150 disabling menus 149 enabling menus 149 encrypting hard disk 150 factory defaults, restoring 150 locking menus 149, 151 unlocking menus 149 Copies 113 Custom Type changing name 35 Custom Types menu 80...
User Guide
Page 189
... loading 31 Error reading USB drive 115 Ethernet port 23 exterior of the printer cleaning 129 F factory defaults, restoring control panel menus 150 FAQ about color printing 171 FCC notices 176, 177, 181 finisher finishing features 45 supported paper sizes 45 troubleshooting 160 Finishing menu 88 firmware card installing 18 flash memory card installing 18 troubleshooting 161 Flushing buffer 115 font sample list printing 53 Formatting Disk x/y XX% 115 Formatting Flash 115 G guidelines card stock 41 envelopes 40 labels 41 letterhead 38 transparencies 40 H hard disk disabling...
... loading 31 Error reading USB drive 115 Ethernet port 23 exterior of the printer cleaning 129 F factory defaults, restoring control panel menus 150 FAQ about color printing 171 FCC notices 176, 177, 181 finisher finishing features 45 supported paper sizes 45 troubleshooting 160 Finishing menu 88 firmware card installing 18 flash memory card installing 18 troubleshooting 161 Flushing buffer 115 font sample list printing 53 Formatting Disk x/y XX% 115 Formatting Flash 115 G guidelines card stock 41 envelopes 40 labels 41 letterhead 38 transparencies 40 H hard disk disabling...
User Guide
Page 190
... Universal Paper Size 80 Universal size setting 25 paper feed troubleshooting message remains after jam is cleared 162 paper jams avoiding 56 Paper Loading menu 79 Paper Size/Type menu 75 190 paper sizes supported by the printer 42 Paper Texture menu 78 paper types duplex support 44 supported by finisher 44 supported by printer 44 where to load 44 PCL Emul menu 96 PDF menu 95 photoconductors ordering 131 port interface card 21 PostScript menu 96 Power Saver 118 adjusting 149 PPDS menu 99 print job canceling from Mac OS 9 54 canceling from Mac OSX 55 canceling from Windows desktop 54 canceling...
... Universal Paper Size 80 Universal size setting 25 paper feed troubleshooting message remains after jam is cleared 162 paper jams avoiding 56 Paper Loading menu 79 Paper Size/Type menu 75 190 paper sizes supported by the printer 42 Paper Texture menu 78 paper types duplex support 44 supported by finisher 44 supported by printer 44 where to load 44 PCL Emul menu 96 PDF menu 95 photoconductors ordering 131 port interface card 21 PostScript menu 96 Power Saver 118 adjusting 149 PPDS menu 99 print job canceling from Mac OS 9 54 canceling from Mac OSX 55 canceling from Windows desktop 54 canceling...
User Guide
Page 192
... print settings 152 supporting IPSec 152 supporting SNMPv3 152 using 802.1x authentication 153 Security menu 102 Serial 120 Serial menu 107 setting paper size 25 paper type 25 TCP/IP address 102 Universal Paper Size 25 Settings menu 84 shipping the printer 148 SNMPv3 152 Some held jobs will not be restored 120 Standard Bin Full 120 Standard Network menu 104 standard tray loading 27 Standard USB menu 106 Standard USB menu 106 staple cartridges ordering 131 Staples empty or misfed 120 Staples low or missing 120 status of supplies, checking...
... print settings 152 supporting IPSec 152 supporting SNMPv3 152 using 802.1x authentication 153 Security menu 102 Serial 120 Serial menu 107 setting paper size 25 paper type 25 TCP/IP address 102 Universal Paper Size 25 Settings menu 84 shipping the printer 148 SNMPv3 152 Some held jobs will not be restored 120 Standard Bin Full 120 Standard Network menu 104 standard tray loading 27 Standard USB menu 106 Standard USB menu 106 staple cartridges ordering 131 Staples empty or misfed 120 Staples low or missing 120 status of supplies, checking...
Technical Reference
Page 157
... ink cartridges are defective. 2 represents a one-letter designator for each door labeled on the printer. 3 represents a one-letter designator for Attendance Conditions Printer State Status Code Display String Online Status Intervention required: print cartridge missing 40021 Insert Print Cartridge FALSE Intervention required: paper jam 40022 2xx Paper Jam FALSE Intervention required: check tray connection 40027 Check Tray Connection FALSE Intervention required: install tray x or cancel job 40027 Install Tray x or Cancel Job FALSE Intervention required: envelope feeder...
... ink cartridges are defective. 2 represents a one-letter designator for each door labeled on the printer. 3 represents a one-letter designator for Attendance Conditions Printer State Status Code Display String Online Status Intervention required: print cartridge missing 40021 Insert Print Cartridge FALSE Intervention required: paper jam 40022 2xx Paper Jam FALSE Intervention required: check tray connection 40027 Check Tray Connection FALSE Intervention required: install tray x or cancel job 40027 Install Tray x or Cancel Job FALSE Intervention required: envelope feeder...
Technical Reference
Page 240
... no matching occurs. For example, assume there is set through PJL. Indicates the type of each print job according to print multiple page images on one page. Specifies the number of copies of the current media. Determines if Nup is either null or a number. For some printers, the value of pages. Use the Nup function to the default paper source set by size, color, or weight. True False Nup is Off...
... no matching occurs. For example, assume there is set through PJL. Indicates the type of each print job according to print multiple page images on one page. Specifies the number of copies of the current media. Determines if Nup is either null or a number. For some printers, the value of pages. Use the Nup function to the default paper source set by size, color, or weight. True False Nup is Off...