TP 380Z Hardware Maintenance Manual (August 1998) for use by Authorized IBM Servicers
Page 37
... card or the system board. Use the following procedures to the computer. Enter the advanced diagnostic test. 2. If needed, adjust the contrast control to select multiple devices. Click on the screen. Press Ctrl+E. 3. Checking the Installed Devices List If a device is sensed by the diagnostic error code. Repeat this step to clearly distinguish the shades of error codes appear if the test fails. A beep sounds to run the test. Use cable number...
... card or the system board. Use the following procedures to the computer. Enter the advanced diagnostic test. 2. If needed, adjust the contrast control to select multiple devices. Click on the screen. Press Ctrl+E. 3. Checking the Installed Devices List If a device is sensed by the diagnostic error code. Repeat this step to clearly distinguish the shades of error codes appear if the test fails. A beep sounds to run the test. Use cable number...
HMM ThinkPad 380XD,385XD (May 1998)
Page 58
... Serial Bus (USB) Test At the advanced diagnostic test menu, connect the USB parallel test cable (P/N 05K2580) to select multiple devices. Click on a printer that the card is defective. 8. Click on the screen. If no device is also logged in the system memory. Use cable number 2 for the test. The error is selected, all devices. To exit the window, click on the port replicator. If needed, adjust the contrast control to...
... Serial Bus (USB) Test At the advanced diagnostic test menu, connect the USB parallel test cable (P/N 05K2580) to select multiple devices. Click on a printer that the card is defective. 8. Click on the screen. If no device is also logged in the system memory. Use cable number 2 for the test. The error is selected, all devices. To exit the window, click on the port replicator. If needed, adjust the contrast control to...
TP 380Z User's Reference that was provided with the system in the box.
Page 129
... system reboots. If it is connected correctly. Type the correct password and press Enter to set . Power on password or supervisor password is connected correctly, have the computer serviced. Note: If the power-on password is set . Neither the date nor the time is rejected, reset the power-on or to use the computer (see page 74). A power-on the computer. Have the computer serviced. An error window appears. 3. Set the time...
... system reboots. If it is connected correctly. Type the correct password and press Enter to set . Power on password or supervisor password is connected correctly, have the computer serviced. Note: If the power-on password is set . Neither the date nor the time is rejected, reset the power-on or to use the computer (see page 74). A power-on the computer. Have the computer serviced. An error window appears. 3. Set the time...
TP 380Z User's Reference that was provided with the system in the box.
Page 130
... Troubleshooting Charts Message The hard-disk-drive password prompt Action A hard-disk-drive password is set. If you cannot start the operating system by one. The "Test" submenu Start Restart SystemBoard Memory Display HDD-1 FDD-1 PCMCIA-1 Parallel Serial DSP CDROM Infrared Audio HDD-3 HDD-2 FDD-2 PCMCIA-2 Exit A POST error prompt ERROR Select the Start icon and follow the instructions to the same size as the actual screen, start Easy-Setup; If the test does not find the problem...
... Troubleshooting Charts Message The hard-disk-drive password prompt Action A hard-disk-drive password is set. If you cannot start the operating system by one. The "Test" submenu Start Restart SystemBoard Memory Display HDD-1 FDD-1 PCMCIA-1 Parallel Serial DSP CDROM Infrared Audio HDD-3 HDD-2 FDD-2 PCMCIA-2 Exit A POST error prompt ERROR Select the Start icon and follow the instructions to the same size as the actual screen, start Easy-Setup; If the test does not find the problem...
TP 380Z User's Reference that was provided with the system in the box.
Page 141
... on PCMCIA Socket. 5. Network card: Make sure all settings in the "Modem Control" panel and in your PC Card. The ATA PC Card does not run correctly. Start the ThinkPad Configuration program. 2. Chapter 4. If the PC Card is not a modem, an ATA, a flash, or an SRAM card, you have the proper client device driver for the Combo card is installed. Click on PC Card Slots. Click on Device Manager. Reboot the system, and...
... on PCMCIA Socket. 5. Network card: Make sure all settings in the "Modem Control" panel and in your PC Card. The ATA PC Card does not run correctly. Start the ThinkPad Configuration program. 2. Chapter 4. If the PC Card is not a modem, an ATA, a flash, or an SRAM card, you have the proper client device driver for the Combo card is installed. Click on PC Card Slots. Click on Device Manager. Reboot the system, and...
TP 380Z User's Reference that was provided with the system in the box.
Page 190
...) upgrading 47 hard-disk-drive password 72 changing 78 forgetting 77 removing 78 setting 74 hibernation mode entering 13 problem 117 restrictions with PC Card 34 using CD-ROM drive with, for Windows 95 101 with HPFS format, for OS/2 102 with NTFS format, for Windows NT 101 I IBM Bulletin Board System 144 increasing storage capacity 47 infrared port enabling 94 problem 121 input problem 115 installing memory 42 PC Card 61 software 98 International Warranty Service Certificate 143 K keyboard See external keyboard keyboard function...
...) upgrading 47 hard-disk-drive password 72 changing 78 forgetting 77 removing 78 setting 74 hibernation mode entering 13 problem 117 restrictions with PC Card 34 using CD-ROM drive with, for Windows 95 101 with HPFS format, for OS/2 102 with NTFS format, for Windows NT 101 I IBM Bulletin Board System 144 increasing storage capacity 47 infrared port enabling 94 problem 121 input problem 115 installing memory 42 PC Card 61 software 98 International Warranty Service Certificate 143 K keyboard See external keyboard keyboard function...
TP 380Z User's Reference that was provided with the system in the box.
Page 192
... 33 software problem 131 Space Saver Keyboard, using 55 specifications 155 standby mode, entering 13 startup optimizing 21 sequence, setting 22 storage capacity, increasing 47 supervisor password 73 changing 80 forgetting 77 removing 80 setting 74 support line 147 ordering services 149 suspend mode entering 13 problem 117 restrictions with PC Card 61 using CD-ROM drive with, for Windows 95 101 system files, restoring 33 system-status indicator 7 problem 119 T telephone, help by 142 testing 133 ThinkPad Configuration...
... 33 software problem 131 Space Saver Keyboard, using 55 specifications 155 standby mode, entering 13 startup optimizing 21 sequence, setting 22 storage capacity, increasing 47 supervisor password 73 changing 80 forgetting 77 removing 80 setting 74 support line 147 ordering services 149 suspend mode entering 13 problem 117 restrictions with PC Card 61 using CD-ROM drive with, for Windows 95 101 system files, restoring 33 system-status indicator 7 problem 119 T telephone, help by 142 testing 133 ThinkPad Configuration...
User's Guide Supplement for TP 380XD, TP 385XD
Page 7
... for the Online Book This section provides updated information for the new registration. For Windows 95 To install the audio support software for Windows 95: 1 Start Windows 95. 2 Insert the Audio Features Diskette for Windows 95 into the diskette drive. 3 Click on Start. 4 Click on Run.... 5 Type A:\UNINSTAL and click on Uninstall Crystal Drivers. 6 Click on the screen. 8 When the computer prompts you are installing the audio device driver, read this section...
... for the Online Book This section provides updated information for the new registration. For Windows 95 To install the audio support software for Windows 95: 1 Start Windows 95. 2 Insert the Audio Features Diskette for Windows 95 into the diskette drive. 3 Click on Start. 4 Click on Run.... 5 Type A:\UNINSTAL and click on Uninstall Crystal Drivers. 6 Click on the screen. 8 When the computer prompts you are installing the audio device driver, read this section...
ThinkPad 385 User's Guide
Page 98
... hard disk password screen does not appear.) 78 IBM ThinkPad 385 or 385D User's Guide Enter the correct passwords. If you set the hard disk password, whereas the power-on password is stored in the nonvolatile memory of the computer. Enter the correct power-on password and the hard disk password. The only solution is no way to replace the hard disk drive with a new one, charging an additional fee. When a hard disk password is set, the information stored in a safe place. Note Using a hard disk password...
... hard disk password screen does not appear.) 78 IBM ThinkPad 385 or 385D User's Guide Enter the correct passwords. If you set the hard disk password, whereas the power-on password is stored in the nonvolatile memory of the computer. Enter the correct power-on password and the hard disk password. The only solution is no way to replace the hard disk drive with a new one, charging an additional fee. When a hard disk password is set, the information stored in a safe place. Note Using a hard disk password...
ThinkPad 385 User's Guide
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... power-on . 2. This operation removes both the hard disk password and the power-on page 79. 3. In Easy-Setup, set : 1. See the steps on password. 2. Turn off the computer and wait at least 5 seconds; then press Enter. 3. Type the new password again to reset your password or recover data from the hard disk. If you forget your current hard disk password; Using a Hard Disk Password Changing a Hard Disk Password The procedure to change a hard disk password depends on whether it is set to replace the hard disk drive with a new one, charging...
... power-on . 2. This operation removes both the hard disk password and the power-on page 79. 3. In Easy-Setup, set : 1. See the steps on password. 2. Turn off the computer and wait at least 5 seconds; then press Enter. 3. Type the new password again to reset your password or recover data from the hard disk. If you forget your current hard disk password; Using a Hard Disk Password Changing a Hard Disk Password The procedure to change a hard disk password depends on whether it is set to replace the hard disk drive with a new one, charging...
ThinkPad 385 User's Guide
Page 170
... rate settings in the ThinkPad Features program's display setup screen (under the Advanced... Verify that : The ThinkPad display driver is installed correctly (refer to "External Monitor Problems" on again, and listen for installation instructions). Note: If you are correct and the screen remains blank, have the computer serviced. then turn it on page 155. xxxxx KB OK appears and the computer halts. Troubleshooting LCD Blank or Power-On Problems Problem The screen is...
... rate settings in the ThinkPad Features program's display setup screen (under the Advanced... Verify that : The ThinkPad display driver is installed correctly (refer to "External Monitor Problems" on again, and listen for installation instructions). Note: If you are correct and the screen remains blank, have the computer serviced. then turn it on page 155. xxxxx KB OK appears and the computer halts. Troubleshooting LCD Blank or Power-On Problems Problem The screen is...
ThinkPad 385 User's Guide
Page 181
.... Solving Computer Problems 161 Troubleshooting PC Card Problems Problem PC Card support software does not recognize your PC Card supplier. In Windows 95, the PC Card must have an INF file associated with it does not work correctly. Verify that came with your PC Card. Chapter 8. Refer to the manual that : The PC Card enabler is not a modem, ATA, flash, or SRAM card, you cannot use PC Card Director. Refer...
.... Solving Computer Problems 161 Troubleshooting PC Card Problems Problem PC Card support software does not recognize your PC Card supplier. In Windows 95, the PC Card must have an INF file associated with it does not work correctly. Verify that came with your PC Card. Chapter 8. Refer to the manual that : The PC Card enabler is not a modem, ATA, flash, or SRAM card, you cannot use PC Card Director. Refer...
ThinkPad 385 User's Guide
Page 242
... external monitor attaching 42 display driver for OS/2, installing 118 for Windows 95, installing 108 for Windows NT, installing 133 for Windows Version 3.11, installing 128 setting 42 motion video playback 45 problems 39, 155 SVGA modes, using 44 using 39 external numeric keypad attaching 95 problems 158 external-input-device connector 16 F FAQ (frequently asked questions) 141-143 features 203 fee services 170 flash card memory technology driver 190 Fn key 222 IBM ThinkPad 385 or 385D User's Guide
... external monitor attaching 42 display driver for OS/2, installing 118 for Windows 95, installing 108 for Windows NT, installing 133 for Windows Version 3.11, installing 128 setting 42 motion video playback 45 problems 39, 155 SVGA modes, using 44 using 39 external numeric keypad attaching 95 problems 158 external-input-device connector 16 F FAQ (frequently asked questions) 141-143 features 203 fee services 170 flash card memory technology driver 190 Fn key 222 IBM ThinkPad 385 or 385D User's Guide
User's Guide for TP 380XD, TP 385XD
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... press Enter. Type the correct password and press Enter to . If you need to use the computer (see page 113). If the test ends in the next screen; The password prompt appears after the error code. 2. Set the time and date in an error, note the error code and have the computer serviced. 140 IBM ThinkPad 380XD/385XD User's Guide Note: If the power-on password is rejected, reset the power-on password using Easy-Setup...
... press Enter. Type the correct password and press Enter to . If you need to use the computer (see page 113). If the test ends in the next screen; The password prompt appears after the error code. 2. Set the time and date in an error, note the error code and have the computer serviced. 140 IBM ThinkPad 380XD/385XD User's Guide Note: If the power-on password is rejected, reset the power-on password using Easy-Setup...
ThinkPad 380 and 380D User's Guide
Page 140
... screen instruction. Note: The default subdirectory is IBMTPCD.SYS. The following are the parameters for the CD-ROM device driver for CONFIG.SYS: DEVICE=[drive:][path]IBMTPCD.SYS [/C] [/S] The CD-ROM device driver is C:\CDROM\. 4. Make sure this parameter. 120 IBM ThinkPad 380 or 380D User's Guide then type A:UINSTALL and press Enter. 3. When using DOS with another operating system (for example, when using it is not set the power-saving mode to install...
... screen instruction. Note: The default subdirectory is IBMTPCD.SYS. The following are the parameters for the CD-ROM device driver for CONFIG.SYS: DEVICE=[drive:][path]IBMTPCD.SYS [/C] [/S] The CD-ROM device driver is C:\CDROM\. 4. Make sure this parameter. 120 IBM ThinkPad 380 or 380D User's Guide then type A:UINSTALL and press Enter. 3. When using DOS with another operating system (for example, when using it is not set the power-saving mode to install...
ThinkPad 380 and 380D User's Guide
Page 170
... screen is blank and there is still a problem, have the computer serviced. If a power-on password is correctly adjusted. Verify that the brightness control on again. 150 IBM ThinkPad 380 or 380D User's Guide Then turn on password prompt and then type the correct password and press Enter (see page 74). xxxxx KB OK appears and the computer halts. Action Verify that : The ThinkPad display driver is plugged into a working...
... screen is blank and there is still a problem, have the computer serviced. If a power-on password is correctly adjusted. Verify that the brightness control on again. 150 IBM ThinkPad 380 or 380D User's Guide Then turn on password prompt and then type the correct password and press Enter (see page 74). xxxxx KB OK appears and the computer halts. Action Verify that : The ThinkPad display driver is plugged into a working...
ThinkPad 380 and 380D User's Guide
Page 242
... external monitor attaching 42 display driver for OS/2, installing 118 for Windows 95, installing 108 for Windows NT, installing 133 for Windows Version 3.11, installing 128 setting 42 motion video playback 45 problems 39, 155 SVGA modes, using 44 using 39 external numeric keypad attaching 95 problems 158 external-input-device connector 16 F FAQ (frequently asked questions) 141-144 features 203 fee services 170 flash card memory technology driver 190 Fn key 222 IBM ThinkPad 380 or 380D User's Guide
... external monitor attaching 42 display driver for OS/2, installing 118 for Windows 95, installing 108 for Windows NT, installing 133 for Windows Version 3.11, installing 128 setting 42 motion video playback 45 problems 39, 155 SVGA modes, using 44 using 39 external numeric keypad attaching 95 problems 158 external-input-device connector 16 F FAQ (frequently asked questions) 141-144 features 203 fee services 170 flash card memory technology driver 190 Fn key 222 IBM ThinkPad 380 or 380D User's Guide
English - Windows 2000 Professional Setup Guide
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... on your ThinkPad support Advanced Power Management (A PM) or Advanced Configuration and Power Interface (ACPI) while running Windows 2000 Professional. • Build the System Program Service (BIOS) Diskette and update the system BIOS. • Update the CD-ROM or DVD -ROM drive firmware, if applicable. • Install at least 2 GB in size. If not, clean install instead. o Installing IBM device drivers for docking stations and port replicators. Installing or upgrading to Windows 2000 Professional o Setting LCD display resolution and...
... on your ThinkPad support Advanced Power Management (A PM) or Advanced Configuration and Power Interface (ACPI) while running Windows 2000 Professional. • Build the System Program Service (BIOS) Diskette and update the system BIOS. • Update the CD-ROM or DVD -ROM drive firmware, if applicable. • Install at least 2 GB in size. If not, clean install instead. o Installing IBM device drivers for docking stations and port replicators. Installing or upgrading to Windows 2000 Professional o Setting LCD display resolution and...
English - Windows 2000 Professional Setup Guide
Page 22
... screen. 7. Select "Display a list of the known drivers..." Click the 'Driver' tab, and then click [Update Driver...]. 6. With this driver you will need to provide your system. Settings ? Click "Show all hardware...". 9. Turn on the 'Hardware' tab. 4. Click: Start ? In order to install this device driver on your ThinkPad with an Administrator user account. 2. option, and then click [Next]. 8. Highlight "IBM PS/2 TrackPoint" under 'Models', then click [Next]. 11. When the "Confirm Driver Install" window opens...
... screen. 7. Select "Display a list of the known drivers..." Click the 'Driver' tab, and then click [Update Driver...]. 6. With this driver you will need to provide your system. Settings ? Click "Show all hardware...". 9. Turn on the 'Hardware' tab. 4. Click: Start ? In order to install this device driver on your ThinkPad with an Administrator user account. 2. option, and then click [Next]. 8. Highlight "IBM PS/2 TrackPoint" under 'Models', then click [Next]. 11. When the "Confirm Driver Install" window opens...
English - Windows 2000 Professional Setup Guide
Page 66
... Models: Issue: Cause: Resolution: All ThinkPad 760 and 765 models with code 29 error) in Windows 2000 for APM systems does not work correctly for PCI IRQ holding under Windows 2000 cannot be modified to change PCI IRQ holder under Windows 200 0 using the ThinkPad Configuration Utility (even though audio capability functions.) This is functioning properly. No action required. The user cannot enable the audio support on their computer using ThinkPad Configuration Utility or Notebook Manager Models: All ThinkPad models...
... Models: Issue: Cause: Resolution: All ThinkPad 760 and 765 models with code 29 error) in Windows 2000 for APM systems does not work correctly for PCI IRQ holding under Windows 2000 cannot be modified to change PCI IRQ holder under Windows 200 0 using the ThinkPad Configuration Utility (even though audio capability functions.) This is functioning properly. No action required. The user cannot enable the audio support on their computer using ThinkPad Configuration Utility or Notebook Manager Models: All ThinkPad models...