Troubleshooting Guide
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...Cleaning your computer keyboard . . . . 8 Cleaning your computer display . . . . 8 Chapter 3. Customer Replaceable Units (CRUs 67 Appendix C. Taking care of your ThinkPad computer 5 Important tips 5 Be careful about where and how you work 5 Be gentle with the ThinkVantage button 2 Additional information for the fingerprint reader . . . . ...problems 23 Password problems 23 Keyboard problems 24 Pointing device problems 24 Sleep (standby) or hibernation problems 25 Computer screen problems 27 Battery problems 30 AC adapter problems 30 Hard disk drive (HDD) or solid state drive (SSD) ...
...Cleaning your computer keyboard . . . . 8 Cleaning your computer display . . . . 8 Chapter 3. Customer Replaceable Units (CRUs 67 Appendix C. Taking care of your ThinkPad computer 5 Important tips 5 Be careful about where and how you work 5 Be gentle with the ThinkVantage button 2 Additional information for the fingerprint reader . . . . ...problems 23 Password problems 23 Keyboard problems 24 Pointing device problems 24 Sleep (standby) or hibernation problems 25 Computer screen problems 27 Battery problems 30 AC adapter problems 30 Hard disk drive (HDD) or solid state drive (SSD) ...
Troubleshooting Guide
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... open files, and exit all applications. 2. By default, the integrated fingerprint reader is displayed, press the F1 key. When the logo screen is enabled. Using the cursor keys, move to a Lenovo reseller or a marketing representative. Press F10 to Fingerprint Reader, and press Enter. 7. Note your passwords and keep them in boldface.) Fingerprint...
... open files, and exit all applications. 2. By default, the integrated fingerprint reader is displayed, press the F1 key. When the logo screen is enabled. Using the cursor keys, move to a Lenovo reseller or a marketing representative. Press F10 to Fingerprint Reader, and press Enter. 7. Note your passwords and keep them in boldface.) Fingerprint...
Troubleshooting Guide
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... 02F6: Software NMI failed 02F7: Fail-safe timer NMI failed Fan error Thermal sensing error 20 ThinkPad® R500 Service and Troubleshooting Guide If one of the supervisor password in the EEPROM is displayed on the screen, have the computer serviced: 0175: Bad CRC1, stop POST task 0177: Bad SVP data, stop POST...
... 02F6: Software NMI failed 02F7: Fail-safe timer NMI failed Fan error Thermal sensing error 20 ThinkPad® R500 Service and Troubleshooting Guide If one of the supervisor password in the EEPROM is displayed on the screen, have the computer serviced: 0175: Bad CRC1, stop POST task 0177: Bad SVP data, stop POST...
Troubleshooting Guide
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... into a working electrical outlet. Make sure that partition, or the master boot record, may have been destroyed. 1. If a power-on a blank screen. Problem: When I turn on the machine, nothing appears on page 35. 3. v Use either the Rescue and Recovery workspace or the recovery discs ...to restore the system to the computer and the power cord is set properly, and the screen remains blank, have modified a partition on again. 2. Solution: 1. v The computer is installed correctly. b. If the problem persists, have used ...
... into a working electrical outlet. Make sure that partition, or the master boot record, may have been destroyed. 1. If a power-on a blank screen. Problem: When I turn on the machine, nothing appears on page 35. 3. v Use either the Rescue and Recovery workspace or the recovery discs ...to restore the system to the computer and the power cord is set properly, and the screen remains blank, have modified a partition on again. 2. Solution: 1. v The computer is installed correctly. b. If the problem persists, have used ...
Troubleshooting Guide
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... are working on . Solution: Your screen saver or power management may be enabled. v Press the power switch to exit the screen saver. Your computer might lock when it enters sleep (standby) mode during a communication operation. Problem: The screen goes blank while the computer is on the network. 22 ThinkPad® R500 Service and Troubleshooting Guide
... are working on . Solution: Your screen saver or power management may be enabled. v Press the power switch to exit the screen saver. Your computer might lock when it enters sleep (standby) mode during a communication operation. Problem: The screen goes blank while the computer is on the network. 22 ThinkPad® R500 Service and Troubleshooting Guide
Troubleshooting Guide
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... enters sleep (standby) mode (the sleep/standby indicator turns on) immediately after Power-on page 70. 2. Do either of the following : v Turn on the computer screen.
... enters sleep (standby) mode (the sleep/standby indicator turns on) immediately after Power-on page 70. 2. Do either of the following : v Turn on the computer screen.
Troubleshooting Guide
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... key combination to apply a presentation scheme, press Fn+F7 at least three times in the following : v Press Fn+F7 to make the screen brighter. Solving computer problems 27 Your computer's display contains multiple thin-film transistors (TFTs). If the problem persists, do the Solution in three ...seconds. Solution: This is an intrinsic characteristic of missing, discolored, or bright dots on the screen might exist all the time. Problem: The screen is green), press Fn+Home to bring up the image. Note: If you are installed correctly. 2. Chapter 3. v If...
... key combination to apply a presentation scheme, press Fn+F7 at least three times in the following : v Press Fn+F7 to make the screen brighter. Solving computer problems 27 Your computer's display contains multiple thin-film transistors (TFTs). If the problem persists, do the Solution in three ...seconds. Solution: This is an intrinsic characteristic of missing, discolored, or bright dots on the screen might exist all the time. Problem: The screen is green), press Fn+Home to bring up the image. Note: If you are installed correctly. 2. Chapter 3. v If...
Troubleshooting Guide
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...type is installed correctly. Check whether the screen resolution and color quality are correctly set . 3. Make sure that has been installed on the desktop, click Personalize, then click Display Settings. 2. If not, click the Troubleshoot button. 28 ThinkPad® R500 Service and Troubleshooting Guide Right-click on ...the device is unreadable or distorted. If not, click the Troubleshoot button. 7. Click the Properties button. Problem: The screen is working properly. Check the ″Device status″ box and make sure that the information is shown in the adapter information ...
...type is installed correctly. Check whether the screen resolution and color quality are correctly set . 3. Make sure that has been installed on the desktop, click Personalize, then click Display Settings. 2. If not, click the Troubleshoot button. 28 ThinkPad® R500 Service and Troubleshooting Guide Right-click on ...the device is unreadable or distorted. If not, click the Troubleshoot button. 7. Click the Properties button. Problem: The screen is working properly. Check the ″Device status″ box and make sure that the information is shown in the adapter information ...
Troubleshooting Guide
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Solution (continued): For Windows XP: 1. Right-click on your computer. 6. Make sure that the correct device driver name is correct. 9. Chapter 3. Check whether the screen resolution and color quality are using 32-bit color mode, change the color depth to 16-bit mode. If not, click the Troubleshoot button. 7. Make ...
Solution (continued): For Windows XP: 1. Right-click on your computer. 6. Make sure that the correct device driver name is correct. 9. Chapter 3. Check whether the screen resolution and color quality are using 32-bit color mode, change the color depth to 16-bit mode. If not, click the Troubleshoot button. 7. Make ...
Troubleshooting Guide
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... Program will not be installed. The length of time depends on the screen. 36 ThinkPad® R500 Service and Troubleshooting Guide Enter BIOS Setup Utility. 2. Select Yes and press Enter. 3. Press F10 to your ThinkPad computer during recovery, DVD software and CD-recording software will be restored ...computer will be deleted in the recovery process. Restoring the factory contents The complete backup of all the files and programs that Lenovo preinstalled on your computer may have created or purchased, recovery takes at least five hours. The Product Recovery Program contained within ...
... Program will not be installed. The length of time depends on the screen. 36 ThinkPad® R500 Service and Troubleshooting Guide Enter BIOS Setup Utility. 2. Select Yes and press Enter. 3. Press F10 to your ThinkPad computer during recovery, DVD software and CD-recording software will be restored ...computer will be deleted in the recovery process. Restoring the factory contents The complete backup of all the files and programs that Lenovo preinstalled on your computer may have created or purchased, recovery takes at least five hours. The Product Recovery Program contained within ...
Troubleshooting Guide
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... options you can start Windows. Recovery options 37 Insert the Rescue and Recovery disc into the DVD drive. 3. The Rescue and Recovery workspace on the screen. Restoring the factory contents using the recovery discs If a set of recovery discs is set so that the system starts up from the recovery discs...
... options you can start Windows. Recovery options 37 Insert the Rescue and Recovery disc into the DVD drive. 3. The Rescue and Recovery workspace on the screen. Restoring the factory contents using the recovery discs If a set of recovery discs is set so that the system starts up from the recovery discs...
Troubleshooting Guide
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... Guide included with your Customer Support Center location are located in the "Worldwide telephone list" on the screen. Note: Telephone numbers are not covered: v Replacement or use of service. For the terms and conditions of the Lenovo Limited Warranty that apply to provide the applicable level of parts not manufactured for your... an installation or upgrade v Changes, modifications, or upgrades to device drivers v Installation and maintenance of network operating systems (NOS) v Installation and maintenance of operation, 56 ThinkPad® R500 Service and Troubleshooting Guide
... Guide included with your Customer Support Center location are located in the "Worldwide telephone list" on the screen. Note: Telephone numbers are not covered: v Replacement or use of service. For the terms and conditions of the Lenovo Limited Warranty that apply to provide the applicable level of parts not manufactured for your... an installation or upgrade v Changes, modifications, or upgrades to device drivers v Installation and maintenance of network operating systems (NOS) v Installation and maintenance of operation, 56 ThinkPad® R500 Service and Troubleshooting Guide
Troubleshooting Guide
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...Service, which automatically entitles you travel with your computer or relocate it to a country where your ThinkPad machine type is sold, your computer might apply at http://www.lenovo.com/support/phone. Service will be performed by country, and some countries, fees and restrictions might... a list of the countries where service is provided in all models of service (such as depot, carry-in, or on the screen. International Warranty Service is delivered through the method of a particular machine type. Country or Region Africa Argentina Australia Austria Belgium Bolivia Telephone...
...Service, which automatically entitles you travel with your computer or relocate it to a country where your ThinkPad machine type is sold, your computer might apply at http://www.lenovo.com/support/phone. Service will be performed by country, and some countries, fees and restrictions might... a list of the countries where service is provided in all models of service (such as depot, carry-in, or on the screen. International Warranty Service is delivered through the method of a particular machine type. Country or Region Africa Argentina Australia Austria Belgium Bolivia Telephone...
Troubleshooting Guide
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...Setup Utility 12 initializing 36 C carrying the computer 6 cleaning computer cover 8 computer display 8 keyboard 8 computer display cleaning 8 computer screen troubleshooting 27 CRU (customer replaceable units) 67 Customer Replaceable Unit (CRU) 67 customer support center 55 worldwide telephone list 57 D ... 6 E error messages troubleshooting 15 F factory contents restoring 36 features hardware 69 features and specifications 69 © Copyright Lenovo 2008 finding information 1 fingerprint reader caring for 7 troubleshooting 33 frequently asked questions 11 H hard disk drive diagnosing 13 ...
...Setup Utility 12 initializing 36 C carrying the computer 6 cleaning computer cover 8 computer display 8 keyboard 8 computer display cleaning 8 computer screen troubleshooting 27 CRU (customer replaceable units) 67 Customer Replaceable Unit (CRU) 67 customer support center 55 worldwide telephone list 57 D ... 6 E error messages troubleshooting 15 F factory contents restoring 36 features hardware 69 features and specifications 69 © Copyright Lenovo 2008 finding information 1 fingerprint reader caring for 7 troubleshooting 33 frequently asked questions 11 H hard disk drive diagnosing 13 ...