Troubleshooting Guide
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...and replacing devices 39 Replacing the battery 39 Upgrading the hard disk drive or solid state drive 41 Replacing memory 48 Chapter 6. Taking care of your ThinkPad computer 5 Important tips 5 Be careful about where and how you work 5 Be gentle with the ... Battery problems 30 AC adapter problems 30 Hard disk drive (HDD) or solid state drive (SSD) problems 31 Fingerprint reader problems . . . . . 33 © Copyright Lenovo 2008 Startup problems 33 Chapter 4. Warranty information . . . . 63 Types of your computer . . . 8 Cleaning your computer keyboard . . . . 8 Cleaning your...
...and replacing devices 39 Replacing the battery 39 Upgrading the hard disk drive or solid state drive 41 Replacing memory 48 Chapter 6. Taking care of your ThinkPad computer 5 Important tips 5 Be careful about where and how you work 5 Be gentle with the ... Battery problems 30 AC adapter problems 30 Hard disk drive (HDD) or solid state drive (SSD) problems 31 Fingerprint reader problems . . . . . 33 © Copyright Lenovo 2008 Startup problems 33 Chapter 4. Warranty information . . . . 63 Types of your computer . . . 8 Cleaning your computer keyboard . . . . 8 Cleaning your...
Troubleshooting Guide
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... cause it , and you will have to keep the display open or closed. ExpressCard - Memory Card, such as an SD card, do so might cause damage to modify your computer v Only an authorized ThinkPad repair technician should disassemble and repair your system board, or HDD or SSD. PC Card -... not modify or tape the latches to replace your computer. Taking care of the reader with the ThinkPad Advanced Dock. v Store your data. If you forget a supervisor or hard disk password, Lenovo authorized service provider cannot reset it not to or from your nail or anything hard. PCI Express Mini...
... cause it , and you will have to keep the display open or closed. ExpressCard - Memory Card, such as an SD card, do so might cause damage to modify your computer v Only an authorized ThinkPad repair technician should disassemble and repair your system board, or HDD or SSD. PC Card -... not modify or tape the latches to replace your computer. Taking care of the reader with the ThinkPad Advanced Dock. v Store your data. If you forget a supervisor or hard disk password, Lenovo authorized service provider cannot reset it not to or from your nail or anything hard. PCI Express Mini...
Troubleshooting Guide
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... problems v Troubleshooting What are the recovery discs? For an explanation of the alternative recovery methods offered by Lenovo, see "This guide and other publications" on your ThinkPad computer," on page 36 of the instructions for detailed information about each publication included in the following : ...the HDD, the SSD, the PCI Express Mini Card, the Modem Daughter Card, the memory, the keyboard, or the palm ...
... problems v Troubleshooting What are the recovery discs? For an explanation of the alternative recovery methods offered by Lenovo, see "This guide and other publications" on your ThinkPad computer," on page 36 of the instructions for detailed information about each publication included in the following : ...the HDD, the SSD, the PCI Express Mini Card, the Modem Daughter Card, the memory, the keyboard, or the palm ...
Troubleshooting Guide
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... computer on the attached devices. Turn on , reinstall it . v If the computer stops during the test, have the computer serviced. 16 ThinkPad® R500 Service and Troubleshooting Guide Test your computer's memory with PC-Doctor. 0250: System battery error The backup battery, which is used to the correct connector. If you still have...
... computer on the attached devices. Turn on , reinstall it . v If the computer stops during the test, have the computer serviced. 16 ThinkPad® R500 Service and Troubleshooting Guide Test your computer's memory with PC-Doctor. 0250: System battery error The backup battery, which is used to the correct connector. If you still have...
Troubleshooting Guide
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...Exit Saving Changes option under the Restart item or by an application program. Power off ; then turn it . 1830: Invalid The current memory configuration is not supported on this computer. The Mini-PCI network card is not supported. The WAN card is not supported on this computer... off and remove the daughter card. not in - Solving computer problems 17 Power off and remove the Wireless USB card. If only memory one memory module is plugged in the computer. The daughter card is set in - The computer uses the default settings. Run the BIOS Setup ...
...Exit Saving Changes option under the Restart item or by an application program. Power off ; then turn it . 1830: Invalid The current memory configuration is not supported on this computer. The Mini-PCI network card is not supported. The WAN card is not supported on this computer... off and remove the daughter card. not in - Solving computer problems 17 Power off and remove the Wireless USB card. If only memory one memory module is plugged in the computer. The daughter card is set in - The computer uses the default settings. Run the BIOS Setup ...
Troubleshooting Guide
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... the computer serviced. If you still see the same error message, check the boot sequence, using the BIOS Setup Utility. 18 ThinkPad® R500 Service and Troubleshooting Guide v If the memory size has been changed between the time your computer entered hibernation mode and the time it was before your computer cannot resume...
... the computer serviced. If you still see the same error message, check the boot sequence, using the BIOS Setup Utility. 18 ThinkPad® R500 Service and Troubleshooting Guide v If the memory size has been changed between the time your computer entered hibernation mode and the time it was before your computer cannot resume...
Troubleshooting Guide
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... Open the BIOS Setup Utility and add the device to load Configuration Error - Have the computer serviced. CardBus Enter the BIOS Setup Utility. If memory modules are installed in the lower slot. Beep errors One short beep, pause, three short beeps, pause, three more short beeps, and one... memory module is installed, make sure that the operating system has no failure and is correctly installed in both of the slots, make sure that ...
... Open the BIOS Setup Utility and add the device to load Configuration Error - Have the computer serviced. CardBus Enter the BIOS Setup Utility. If memory modules are installed in the lower slot. Beep errors One short beep, pause, three short beeps, pause, three more short beeps, and one... memory module is installed, make sure that the operating system has no failure and is correctly installed in both of the slots, make sure that ...
Troubleshooting Guide
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...Password problems Problem: You forgot your computer to a Lenovo authorized servicer or a marketing representative to have that the latest BIOS for your computer to a Lenovo authorized servicer or a marketing representative to "Replacing memory" on password, you cannot startup Windows, use PC-... 2. v If you forget your supervisor password, a Lenovo authorized servicer cannot reset your hard disk drive. Chapter 3. Proof of purchase is installed and seated correctly in "Replacing memory" on page 48. 5. Memory problems Problem: Your memory is required, and a fee will be charged for ...
...Password problems Problem: You forgot your computer to a Lenovo authorized servicer or a marketing representative to have that the latest BIOS for your computer to a Lenovo authorized servicer or a marketing representative to "Replacing memory" on password, you cannot startup Windows, use PC-... 2. v If you forget your supervisor password, a Lenovo authorized servicer cannot reset your hard disk drive. Chapter 3. Proof of purchase is installed and seated correctly in "Replacing memory" on page 48. 5. Memory problems Problem: Your memory is required, and a fee will be charged for ...
Troubleshooting Guide
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...4. SO-DIMMs with different capacities are available. Do not touch the contact edge of memory in your computer by your computer. Turn off the computer; Remove the palm rest. 48 ThinkPad® R500 Service and Troubleshooting Guide 12. Reinstall the screw. 13. If you incorrectly install the ...optional memory or install an unsupported memory type, a warning beep will sound when you try to the computer....
...4. SO-DIMMs with different capacities are available. Do not touch the contact edge of memory in your computer by your computer. Turn off the computer; Remove the palm rest. 48 ThinkPad® R500 Service and Troubleshooting Guide 12. Reinstall the screw. 13. If you incorrectly install the ...optional memory or install an unsupported memory type, a warning beep will sound when you try to the computer....
Troubleshooting Guide
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... the SO-DIMM. Attention: To avoid damaging the SO-DIMM, do not touch its contact edge. 50 ThinkPad® R500 Service and Troubleshooting Guide If the two SO-DIMMs are already installed in the memory slots, remove an SO-DIMM to save it for the new one by pulling the tab with your...
... the SO-DIMM. Attention: To avoid damaging the SO-DIMM, do not touch its contact edge. 50 ThinkPad® R500 Service and Troubleshooting Guide If the two SO-DIMMs are already installed in the memory slots, remove an SO-DIMM to save it for the new one by pulling the tab with your...
Troubleshooting Guide
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Upgrading and replacing devices 51 Make sure that the card is firmly fixed in only one of the socket, insert the SO-DIMM into place. 10. Pivot the SO-DIMM downward until it snaps into the socket at an angle of about 20 degrees 1 ; Chapter 5. then press it in the lower slot. 2 1 2 1 9. With the notched end of the SO-DIMM toward the contact edge side of the two memory slots, install it firmly 2 . Note: If you install a memory module in the slot and does not move easily. 8.
Upgrading and replacing devices 51 Make sure that the card is firmly fixed in only one of the socket, insert the SO-DIMM into place. 10. Pivot the SO-DIMM downward until it snaps into the socket at an angle of about 20 degrees 1 ; Chapter 5. then press it in the lower slot. 2 1 2 1 9. With the notched end of the SO-DIMM toward the contact edge side of the two memory slots, install it firmly 2 . Note: If you install a memory module in the slot and does not move easily. 8.
Troubleshooting Guide
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... in your computer. Reinstall the battery. 13. When the ThinkPad logo comes up, immediately press F1 to the computer. Upgrading and replacing devices 53 Reinstall the four screws for the palm rest. 12. Turn the computer over . Chapter 5. c. The "Installed memory" item shows the total amount of the palm rest until it...
... in your computer. Reinstall the battery. 13. When the ThinkPad logo comes up, immediately press F1 to the computer. Upgrading and replacing devices 53 Reinstall the four screws for the palm rest. 12. Turn the computer over . Chapter 5. c. The "Installed memory" item shows the total amount of the palm rest until it...
Troubleshooting Guide
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...easy to remove and replace. However, both self-service and optional-service CRUs: v Self-service CRUs: these CRUs are secured by a Lenovo service technician. Optional-service CRUs can be unplugged, or are isolated parts within the computer that the customer can use either of the following... technical skill, as well as tools such as memory, wireless cards, notebook keyboards, and palm rests with fingerprint reader and touchpad may be CRUs. Online Access Help and the Lenovo Limited Warranty-01 (LLW) warranty URL "http://www.lenovo.com/CRUs" provide instructions for the customer to ...
...easy to remove and replace. However, both self-service and optional-service CRUs: v Self-service CRUs: these CRUs are secured by a Lenovo service technician. Optional-service CRUs can be unplugged, or are isolated parts within the computer that the customer can use either of the following... technical skill, as well as tools such as memory, wireless cards, notebook keyboards, and palm rests with fingerprint reader and touchpad may be CRUs. Online Access Help and the Lenovo Limited Warranty-01 (LLW) warranty URL "http://www.lenovo.com/CRUs" provide instructions for the customer to ...
Troubleshooting Guide
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... by Lenovo. For warranty information about the CRUs for your machine type, see "Worldwide telephone list" on page 57. The following table provides a list of the Support Center for wireless LAN Intel® Turbo Memory card Keyboard Self-service CRUs X X X X X X X X X Optional-service CRUs X X X X X X X Online Hardware Maintenance Manual X X X X X X X X Online Video X X X X X X X X 68 ThinkPad® R500 Service...
... by Lenovo. For warranty information about the CRUs for your machine type, see "Worldwide telephone list" on page 57. The following table provides a list of the Support Center for wireless LAN Intel® Turbo Memory card Keyboard Self-service CRUs X X X X X X X X X Optional-service CRUs X X X X X X X Online Hardware Maintenance Manual X X X X X X X X Online Video X X X X X X X X 68 ThinkPad® R500 Service...
Troubleshooting Guide
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... rate (DDR) 3 synchronous dynamic random access memory Storage device v 1.8-inch (46 mm) solid state drive or 2.5-inch (64 mm) hard disk drive Display The color display uses TFT technology: v Size: 15.4 inch (... headphone jack v Microphone jack v 3 Universal Serial Bus (USB) connectors v IEEE 1394 connector v RJ11 Modem connector v RJ45 Ethernet connector v Serial Ultrabay Enhanced v Docking connector © Copyright Lenovo 2008 69
... rate (DDR) 3 synchronous dynamic random access memory Storage device v 1.8-inch (46 mm) solid state drive or 2.5-inch (64 mm) hard disk drive Display The color display uses TFT technology: v Size: 15.4 inch (... headphone jack v Microphone jack v 3 Universal Serial Bus (USB) connectors v IEEE 1394 connector v RJ11 Modem connector v RJ45 Ethernet connector v Serial Ultrabay Enhanced v Docking connector © Copyright Lenovo 2008 69
Troubleshooting Guide
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... 6 E error messages troubleshooting 15 F factory contents restoring 36 features hardware 69 features and specifications 69 © Copyright Lenovo 2008 finding information 1 fingerprint reader caring for 7 troubleshooting 33 frequently asked questions 11 H hard disk drive diagnosing 13 ... 41 help and service 55 hibernation mode troubleshooting 25 I important instructions v important tips 5 K keyboard cleaning 8 troubleshooting 24 M memory replacing 48 troubleshooting 23 modem connection 6 N negative ions 5 notices 73 electronic emissions 74 EU environmental 77 Export classification 74 FCC...
... 6 E error messages troubleshooting 15 F factory contents restoring 36 features hardware 69 features and specifications 69 © Copyright Lenovo 2008 finding information 1 fingerprint reader caring for 7 troubleshooting 33 frequently asked questions 11 H hard disk drive diagnosing 13 ... 41 help and service 55 hibernation mode troubleshooting 25 I important instructions v important tips 5 K keyboard cleaning 8 troubleshooting 24 M memory replacing 48 troubleshooting 23 modem connection 6 N negative ions 5 notices 73 electronic emissions 74 EU environmental 77 Export classification 74 FCC...
Troubleshooting Guide
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troubleshooting (continued) error messages 15 errors without messages 21 fingerprint reader 33 keyboard 24 memory 23 password 23 pointing device 24 sleep or hibernation 25 startup problems 33 storage device 31 U upgrading devices 39 W warranty information 63 Web help 55 worldwide support telephone list 57 84 ThinkPad® R500 Service and Troubleshooting Guide
troubleshooting (continued) error messages 15 errors without messages 21 fingerprint reader 33 keyboard 24 memory 23 password 23 pointing device 24 sleep or hibernation 25 startup problems 33 storage device 31 U upgrading devices 39 W warranty information 63 Web help 55 worldwide support telephone list 57 84 ThinkPad® R500 Service and Troubleshooting Guide
