Service Guide
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Error Code to FRU Index 3-1 Firmware/POST Error Codes 3-2 Bus SRN to FRU Reference Table 3-27 Checkpoints 3-29 Location Codes 3-46 Preface iii Contents Communications Statements vii Federal Communications Commission (FCC) ...
Error Code to FRU Index 3-1 Firmware/POST Error Codes 3-2 Bus SRN to FRU Reference Table 3-27 Checkpoints 3-29 Location Codes 3-46 Preface iii Contents Communications Statements vii Federal Communications Commission (FCC) ...
Service Guide
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...see what devices are in Standby Mode You can also enter one of the following: - LCD Code range is E000 - Device Configuration and Test System firmware checks to execute and initializes system registers after LCD code E0E1. "5" or "F5" to start the Stand-alone Diagnostics (CD or Tape). - ... on , the System Support Controller (SSC) startup begins, and releases reset to serial port 1. 3. LCD Code range is turned on them. The system firmware displays the device name or device icon being tested. The user can enter the Service Processor menus whenever the LCD code is "OK", "STBY", or...
...see what devices are in Standby Mode You can also enter one of the following: - LCD Code range is E000 - Device Configuration and Test System firmware checks to execute and initializes system registers after LCD code E0E1. "5" or "F5" to start the Stand-alone Diagnostics (CD or Tape). - ... on , the System Support Controller (SSC) startup begins, and releases reset to serial port 1. 3. LCD Code range is turned on them. The system firmware displays the device name or device icon being tested. The user can enter the Service Processor menus whenever the LCD code is "OK", "STBY", or...
Service Guide
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... packaging, cooling, power supply, and environmental requirements for the server is shown in the range from the devices listed in the Boot List, the system firmware code hands off control to the AIX Boot code. - Boot Image Execution Once a boot image is E1XX. 8. E15B for Normal Boot or - Class B ... Weight Configuration dependent Operating Environment - AIX Boot Complete The AIX login prompt appears on a device in the Boot List. IPL Boot Code The system firmware attempts to boot from 05XX to 80% noncondensing Maximum Altitude - 2135 m (7000 feet) 1-10 Service Guide
... packaging, cooling, power supply, and environmental requirements for the server is shown in the range from the devices listed in the Boot List, the system firmware code hands off control to the AIX Boot code. - Boot Image Execution Once a boot image is E1XX. 8. E15B for Normal Boot or - Class B ... Weight Configuration dependent Operating Environment - AIX Boot Complete The AIX login prompt appears on a device in the Boot List. IPL Boot Code The system firmware attempts to boot from 05XX to 80% noncondensing Maximum Altitude - 2135 m (7000 feet) 1-10 Service Guide
Service Guide
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...EIEA or EIEB is not displayed. Action The flash EPROM data is displayed. If you are sure you pressed the correct key in the IBM RS/6000 Diagnostic Information for the flash EPROM should be executed. The system stops with a prompt to "Step 1020-2" on the operator... shutdown procedure before turning off the system. Go to stop. 7. The system login prompt is corrupted. SCSI, record error code M0CON000. See "Firmware Recovery" on page 2-10. keyboard, record error code M0KBD000. The diagnostics loaded. network, record error code M0NET000. When you have pressed the key...
...EIEA or EIEB is not displayed. Action The flash EPROM data is displayed. If you are sure you pressed the correct key in the IBM RS/6000 Diagnostic Information for the flash EPROM should be executed. The system stops with a prompt to "Step 1020-2" on the operator... shutdown procedure before turning off the system. Go to stop. 7. The system login prompt is corrupted. SCSI, record error code M0CON000. See "Firmware Recovery" on page 2-10. keyboard, record error code M0KBD000. The diagnostics loaded. network, record error code M0NET000. When you have pressed the key...
Service Guide
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...client. Change IP address. Refer to "Checkpoints" on page 3-44 for general considerations. 2. The location code (if present) in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems Table 3-1 (Page 1 of the failing device. 3-2 Service Guide Verify the IP address. ... failed. 20A80005 20D00xxx 20D0000F File transmission (TFTP) failed. Refer to "E1xx Code Boot Problems" on page 3-29 table using the Firmware SMS Multiboot menus. 4. Unknown/Unrecognized device Self-test failed on device, no error/location code information available. Action / Possible Failing...
...client. Change IP address. Refer to "Checkpoints" on page 3-44 for general considerations. 2. The location code (if present) in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems Table 3-1 (Page 1 of the failing device. 3-2 Service Guide Verify the IP address. ... failed. 20A80005 20D00xxx 20D0000F File transmission (TFTP) failed. Refer to "E1xx Code Boot Problems" on page 3-29 table using the Firmware SMS Multiboot menus. 4. Unknown/Unrecognized device Self-test failed on device, no error/location code information available. Action / Possible Failing...
Service Guide
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.... If no tampering evident: 1. Table 3-1 (Page 2 of the System Vital Product Data. The password has been entered incorrectly. Turn off , then turn on system unit. 2. Firmware Error Codes. Turn off , then turn on the system unit, then enter the password correctly. Chapter 3. Action / Possible Failing FRU Contact you service support representative...
.... If no tampering evident: 1. Table 3-1 (Page 2 of the System Vital Product Data. The password has been entered incorrectly. Turn off , then turn on system unit. 2. Firmware Error Codes. Turn off , then turn on the system unit, then enter the password correctly. Chapter 3. Action / Possible Failing FRU Contact you service support representative...
Service Guide
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.... Replace I /O board. (See notes on 3-1.) Turn off , turn on system unit. 2. Replace I /O board. (See notes on 3-1.) 1. Table 3-1 (Page 3 of 0 to communicate with the Service processor. Firmware Error Codes. Turn off , turn on system unit. Replace I /O board, (See notes on 3-1.) This warning occurs when the selected SMS function cannot locate any devices...
.... Replace I /O board. (See notes on 3-1.) Turn off , turn on system unit. 2. Replace I /O board. (See notes on 3-1.) 1. Table 3-1 (Page 3 of 0 to communicate with the Service processor. Firmware Error Codes. Turn off , turn on system unit. Replace I /O board, (See notes on 3-1.) This warning occurs when the selected SMS function cannot locate any devices...
Service Guide
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... on the device list that caused the system to lose non-volatile storage information (drainage or replacement of the battery). Table 3-1 (Page 4 of the system. Firmware Error Codes. This can happen for the exact syntax and usage of the Operating System as the first and only device in the default boot...
... on the device list that caused the system to lose non-volatile storage information (drainage or replacement of the battery). Table 3-1 (Page 4 of the system. Firmware Error Codes. This can happen for the exact syntax and usage of the Operating System as the first and only device in the default boot...
Service Guide
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... the xxx value. Refer to the notes in error code 21A000xxx. 1. Replace the Media (Removable media devices). 2. Refer to the notes in error code 21A000xxx. Firmware Error Codes. Before replacing any system components: a. Replace the SCSI device. Ensure SCSI bus is assigned a unique SCSI ID. Refer to 21A00xxx for a description and...
... the xxx value. Refer to the notes in error code 21A000xxx. 1. Replace the Media (Removable media devices). 2. Refer to the notes in error code 21A000xxx. Firmware Error Codes. Before replacing any system components: a. Replace the SCSI device. Ensure SCSI bus is assigned a unique SCSI ID. Refer to 21A00xxx for a description and...
Service Guide
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... board. (See notes on 3-1.) Replace I /O board. (See notes on system unit, retry. 2. Turn off , turn on 3-1.) Make sure correct firmware update diskette is being used with this system. Replace I /O board. (See notes on 3-1.) 1. Replace the CPU card. 2. Replace the System board. ...4. See error code 2B2xxx22 for xxx definitions. Replace the CPU card. 2. See error code 2B2xxx22 for xxx definitions. 1. Replace firmware updated diskette. 1. Flash write protected. 25A0xxx0 L2 Cache controller problem. 25A0xxx1 L2 Cache controller problem. 25A1xxx1 L2 SRAM failure Action /...
... board. (See notes on 3-1.) Replace I /O board. (See notes on system unit, retry. 2. Turn off , turn on 3-1.) Make sure correct firmware update diskette is being used with this system. Replace I /O board. (See notes on 3-1.) 1. Replace the CPU card. 2. Replace the System board. ...4. See error code 2B2xxx22 for xxx definitions. Replace the CPU card. 2. See error code 2B2xxx22 for xxx definitions. 1. Replace firmware updated diskette. 1. Flash write protected. 25A0xxx0 L2 Cache controller problem. 25A0xxx1 L2 Cache controller problem. 25A1xxx1 L2 SRAM failure Action /...
Service Guide
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... under error code 25A80xxx. 3-8 Service Guide Errors reported against NVRAM can be re-configured. 2. Data corruption detected, ALL of 24). When one of NVRAM initialized. Firmware Error Codes. Refer to Action under error code 25A80xxx. Table 3-1 (Page 7 of NVRAM initialized. Unable to expand target partition while saving configuration variable. If the...
... under error code 25A80xxx. 3-8 Service Guide Errors reported against NVRAM can be re-configured. 2. Data corruption detected, ALL of 24). When one of NVRAM initialized. Firmware Error Codes. Refer to Action under error code 25A80xxx. Table 3-1 (Page 7 of NVRAM initialized. Unable to expand target partition while saving configuration variable. If the...
Service Guide
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... Write-Trans error. 25AA0007 Unable to Action under error code 25AA0xxx. Refer to Action under error code 25AA0xxx. Replace Memory Card(s). Table 3-1 (Page 8 of "yy". Firmware Error Codes. Refer to Action under error code 25AA0xxx. Refer to Action under error code 25AA0xxx. Reseat any installed memory modules on 3-1.) Refer to lock...
... Write-Trans error. 25AA0007 Unable to Action under error code 25AA0xxx. Refer to Action under error code 25AA0xxx. Replace Memory Card(s). Table 3-1 (Page 8 of "yy". Firmware Error Codes. Refer to Action under error code 25AA0xxx. Refer to Action under error code 25AA0xxx. Reseat any installed memory modules on 3-1.) Refer to lock...
Service Guide
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... bits are mis-matched or missing one memory module. 25Cyy004 25Cyy005 Memory modules are the same type. 2. Action / Possible Failing FRU Replace unsupported memory module. Firmware Error Codes. Replace CPU card. Note: Memory module must be 2 memory module related memory errors reported to indicate a memory module pair. Replace system board. 2. See...
... bits are mis-matched or missing one memory module. 25Cyy004 25Cyy005 Memory modules are the same type. 2. Action / Possible Failing FRU Replace unsupported memory module. Firmware Error Codes. Replace CPU card. Note: Memory module must be 2 memory module related memory errors reported to indicate a memory module pair. Replace system board. 2. See...
Service Guide
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... Date information has been lost. When one of 24). If the error is persistent, replace the battery. 3. Error Code to Action under error code 28030xxx. Firmware Error Codes. To set /restore a Power On Password, use the Operating System facility. 2. If the error is persistent after battery replacement, replace the I /O board. (See...
... Date information has been lost. When one of 24). If the error is persistent, replace the battery. 3. Error Code to Action under error code 28030xxx. Firmware Error Codes. To set /restore a Power On Password, use the Operating System facility. 2. If the error is persistent after battery replacement, replace the I /O board. (See...
Service Guide
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... / Possible Failing FRU CPU Card. Unplug the system power cable and wait until the system power indicator remains off and the operator panel is blank. 2. Firmware Error Codes.
... / Possible Failing FRU CPU Card. Unplug the system power cable and wait until the system power indicator remains off and the operator panel is blank. 2. Firmware Error Codes.
Service Guide
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... (See notes on 3-1.) Note: Swap the old VPD module from the old operator panel control assembly to re-program the service processor firmware. 2. Chapter 3. Service processor reports I /O board. (See notes on 3-1.) Note: Swap the old VPD module from the old ...operator panel control assembly. (See notes on 3-1.) Replace the system board. Action / Possible Failing FRU Use service processor firmware diskette to re-program the Service Processor firmware. 2. Service processor reports system board VPD data corrupted. Replace the I/O board. (See notes on 3-1.) 1. Service ...
... (See notes on 3-1.) Note: Swap the old VPD module from the old operator panel control assembly to re-program the service processor firmware. 2. Chapter 3. Service processor reports I /O board. (See notes on 3-1.) Note: Swap the old VPD module from the old ...operator panel control assembly. (See notes on 3-1.) Replace the system board. Action / Possible Failing FRU Use service processor firmware diskette to re-program the Service Processor firmware. 2. Service processor reports system board VPD data corrupted. Replace the I/O board. (See notes on 3-1.) 1. Service ...
Service Guide
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... corrupted. 2BA00070 Service processor reports CPU card VPD module not present. 2BA00071 VPD data corrupted for CPU in . 3. Service processor firmware update error occurred, update not completed. Replace the CPU card in slot 0. Replace the diskette drive. 1. Error occurred during service... card. Replace the CPU card(s). Replace the CPU card in slot 1. 1. Check diskette media write protect tab. 2. Service processor firmware update error recovery procedure: 1. Unplug power cable and then plug power cable back in slot 0. 2BA00073 VPD data corrupted for recovery ...
... corrupted. 2BA00070 Service processor reports CPU card VPD module not present. 2BA00071 VPD data corrupted for CPU in . 3. Service processor firmware update error occurred, update not completed. Replace the CPU card in slot 0. Replace the diskette drive. 1. Error occurred during service... card. Replace the CPU card(s). Replace the CPU card in slot 1. 1. Check diskette media write protect tab. 2. Service processor firmware update error recovery procedure: 1. Unplug power cable and then plug power cable back in slot 0. 2BA00073 VPD data corrupted for recovery ...
Service Guide
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...new service processor CRC after updating service processor firmware. 2BA00204 Service processor firmware update error occurred, update not completed. Replace Fan 1. 2. Check for cool air flow obstructions to the system. 2. Firmware Error Codes. If problem persists, replace Power ... on 3-1.) 1. Check for cool air flow obstructions to the system. 2. Replace Memory Card. Error Code Description 2BA00203 Service processor firmware update error occurred, update not completed. Action / Possible Failing FRU See error code 2BA00200 for recovery procedure. 1. Replace Fan 2....
...new service processor CRC after updating service processor firmware. 2BA00204 Service processor firmware update error occurred, update not completed. Replace Fan 1. 2. Check for cool air flow obstructions to the system. 2. Firmware Error Codes. If problem persists, replace Power ... on 3-1.) 1. Check for cool air flow obstructions to the system. 2. Replace Memory Card. Error Code Description 2BA00203 Service processor firmware update error occurred, update not completed. Action / Possible Failing FRU See error code 2BA00200 for recovery procedure. 1. Replace Fan 2....
Service Guide
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Firmware Error Codes. Replace Power Supply. 2. Replace Power Supply. 2. Replace I /O Board. (See notes on 3-1.) 1. Replace I /O Board. (See notes on 3-1.) 1. Replace I /O Board. (See notes on 3-1.) 1. Replace Power ...
Firmware Error Codes. Replace Power Supply. 2. Replace Power Supply. 2. Replace I /O Board. (See notes on 3-1.) 1. Replace I /O Board. (See notes on 3-1.) 1. Replace I /O Board. (See notes on 3-1.) 1. Replace Power ...
Service Guide
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Firmware Error Codes. Replace Power Supply. 2. If problem persists, replace CPU Card. 1. If problem persists, replace I/O Board. (See notes on 3-1.) 1. Error Code Description 2BA00327 Service Processor ...
Firmware Error Codes. Replace Power Supply. 2. If problem persists, replace CPU Card. 1. If problem persists, replace I/O Board. (See notes on 3-1.) 1. Error Code Description 2BA00327 Service Processor ...