Service Guide
Page 32
...on the system console. The system stops and the message "STARTING SOFTWARE PLEASE WAIT..." ASCII terminal, the boot indicator ( ) is ready. See SP error log for power on. You have a determined symptom. Go to FRU Index" on page 3-1. The system stops and POST indicators are displayed... (ASCII terminal) that appear during the power-on self-test (POST). 1. Use MAP 1540 to "MAP 410: Repair Checkout" in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. Action Symptom Analysis You have an 8-digit error code displayed. Go to isolate the problem. This...
...on the system console. The system stops and the message "STARTING SOFTWARE PLEASE WAIT..." ASCII terminal, the boot indicator ( ) is ready. See SP error log for power on. You have a determined symptom. Go to FRU Index" on page 3-1. The system stops and POST indicators are displayed... (ASCII terminal) that appear during the power-on self-test (POST). 1. Use MAP 1540 to "MAP 410: Repair Checkout" in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. Action Symptom Analysis You have an 8-digit error code displayed. Go to isolate the problem. This...
Service Guide
Page 34
...in the new one of numbers as the control adapter. Replace the device. 3. or "E1xx-EFFF" then go to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. 2-4 Service Guide Replace the SCSI adapter (or I/O planar if connected to one . 2. Symptom The ...operator panel display. No codes are actually attached. If settings do not appear to the Fast Path MAP in the operator panel, then go to "SP Checkpoints" on page 3-29. You cannot load diagnostics. Go to "MAP 1520: Power" on (operator panel should display OK). The operator panel ...
...in the new one of numbers as the control adapter. Replace the device. 3. or "E1xx-EFFF" then go to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. 2-4 Service Guide Replace the SCSI adapter (or I/O planar if connected to one . 2. Symptom The ...operator panel display. No codes are actually attached. If settings do not appear to the Fast Path MAP in the operator panel, then go to "SP Checkpoints" on page 3-29. You cannot load diagnostics. Go to "MAP 1520: Power" on (operator panel should display OK). The operator panel ...
Service Guide
Page 39
... number is the last three digits of the four-digit number displayed in the operator panel, then go to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. Note: If the operator panel displays 2 sets of numbers, use the bottom set of numbers as the... error code. For all other symptoms. Action If the number displayed begins with the character "E0xx" then go to "SP Checkpoints" on page 3-29. All other numbers record SRN 101-xxx, where xxx is displayed in the "Entry MAP" on page 2-17. Otherwise, find the...
... number is the last three digits of the four-digit number displayed in the operator panel, then go to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. Note: If the operator panel displays 2 sets of numbers, use the bottom set of numbers as the... error code. For all other symptoms. Action If the number displayed begins with the character "E0xx" then go to "SP Checkpoints" on page 3-29. All other numbers record SRN 101-xxx, where xxx is displayed in the "Entry MAP" on page 2-17. Otherwise, find the...
Service Guide
Page 92
... is failing. An I /O board temperature condition detected. Power supply. 2. Room operating temperature. 2. Table 3-1 (Page 19 of 24). If the system is from the Service Processor (SP) Menus. 2. A critical CPU temperature condition detected. A memory temperature warning detected. I /O board. (See notes on the Memory Card. Remove cards 2. Over temperature on 3-1.) Replace failing processor...
... is failing. An I /O board temperature condition detected. Power supply. 2. Room operating temperature. 2. Table 3-1 (Page 19 of 24). If the system is from the Service Processor (SP) Menus. 2. A critical CPU temperature condition detected. A memory temperature warning detected. I /O board. (See notes on the Memory Card. Remove cards 2. Over temperature on 3-1.) Replace failing processor...
Service Guide
Page 93
... dump, machine check or checkstop error. such as system dump, machine check or checkstop error. Verify that might prevent the CPU from the Service Processor(SP) Menus. 2. Error Code to FRU Index 3-21 Firmware Error Codes. Chapter 3. Surveillance mode control is installed and has been activated. 3. Review the Service Processor error...
... dump, machine check or checkstop error. such as system dump, machine check or checkstop error. Verify that might prevent the CPU from the Service Processor(SP) Menus. 2. Error Code to FRU Index 3-21 Firmware Error Codes. Chapter 3. Surveillance mode control is installed and has been activated. 3. Review the Service Processor error...
Service Guide
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... most appropriate action is an informational checkpoint. Firmware checkpoints are listed in the range E010 to E0FF. self-tests E011 E012 E020 SP self-tests completed successfully Begin to set up Service Processor heaps Configuring CMOS Action/ Possible Failing FRU See the note on 3-1.) NA...FRUs listed in the checkpoint table, but in some detail, as it is for better symptoms in the Service Processor error log. Starting SP. Service Processor. 2. See Service Processor System Information Menu. This is included with a checkpoint, it initializes. The message OK indicates ...
... most appropriate action is an informational checkpoint. Firmware checkpoints are listed in the range E010 to E0FF. self-tests E011 E012 E020 SP self-tests completed successfully Begin to set up Service Processor heaps Configuring CMOS Action/ Possible Failing FRU See the note on 3-1.) NA...FRUs listed in the checkpoint table, but in some detail, as it is for better symptoms in the Service Processor error log. Starting SP. Service Processor. 2. See Service Processor System Information Menu. This is included with a checkpoint, it initializes. The message OK indicates ...
Service Guide
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.... (See notes on 3-1.) 3. Modem. 2. I /O board. (See notes on 3-1.) 3. I /O board. (See notes on 3-1.) 3. Service Processor. 3. I /O board. (See notes on 3-1.) 2. Service Processor. 2. Service Processor. 2. Table 3-4 (Page 2 of 3). SP Checkpoints. Service Processor. 1. Service Processor. 2. CPU Card. 3. I/O board. (See notes on (Timer) E070 Configuring modem Action/ Possible Failing FRU 1. CPU Card. 1. Service Processor. 2. Service Processor...
.... (See notes on 3-1.) 3. Modem. 2. I /O board. (See notes on 3-1.) 3. I /O board. (See notes on 3-1.) 3. Service Processor. 3. I /O board. (See notes on 3-1.) 2. Service Processor. 2. Service Processor. 2. Table 3-4 (Page 2 of 3). SP Checkpoints. Service Processor. 1. Service Processor. 2. CPU Card. 3. I/O board. (See notes on (Timer) E070 Configuring modem Action/ Possible Failing FRU 1. CPU Card. 1. Service Processor. 2. Service Processor...
Service Guide
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...by the operating system and is still powered on 3-1.) 3. See Service Processor error log for Power-On SP Ready. Table 3-4 (Page 3 of reset: okay OK STBY SP Ready Waiting for possible operating system fault indications. I /O board. (See notes on . CPU Card.... 3. Service Processor. 1. CPU Card. 2. None. CPU Card. 2. SP Checkpoints. I /O board. (See notes on 3-1.) 4. Service Processor. 2. I /O board. (See notes on 3-1.) 3. Service Processor. 1. System board. (See notes on 3-1.) ...
...by the operating system and is still powered on 3-1.) 3. See Service Processor error log for Power-On SP Ready. Table 3-4 (Page 3 of reset: okay OK STBY SP Ready Waiting for possible operating system fault indications. I /O board. (See notes on . CPU Card.... 3. Service Processor. 1. CPU Card. 2. None. CPU Card. 2. SP Checkpoints. I /O board. (See notes on 3-1.) 4. Service Processor. 2. I /O board. (See notes on 3-1.) 3. Service Processor. 1. System board. (See notes on 3-1.) ...
Service Guide
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... Turn off cache, Check if composite image CRC is still not corrected, go to "MAP 1540: Minimum Configuration" on page 2-17 unless otherwise indicated in "SP Checkpoints" on page 3-29. Firmware Checkpoints. Run recovery block base memory (test 2K), set stack Copy CRC verification code to RAM Turn on cache Flush...
... Turn off cache, Check if composite image CRC is still not corrected, go to "MAP 1540: Minimum Configuration" on page 2-17 unless otherwise indicated in "SP Checkpoints" on page 3-29. Firmware Checkpoints. Run recovery block base memory (test 2K), set stack Copy CRC verification code to RAM Turn on cache Flush...
Service Guide
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...) Probe primary 64 bit PCI bus Create host PCI controller node Create MPIC node Adapter VPD probe CPU node VPD creation Root node VPD creation SP node VPD creation Create PCI graphics node (P9) Create PCI graphics node (S3) GTX100P Subsystem Open request. GTX100P Planar not detected or failed diagnostics. Start...
...) Probe primary 64 bit PCI bus Create host PCI controller node Create MPIC node Adapter VPD probe CPU node VPD creation Root node VPD creation SP node VPD creation Create PCI graphics node (P9) Create PCI graphics node (S3) GTX100P Subsystem Open request. GTX100P Planar not detected or failed diagnostics. Start...
Service Guide
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... configuration for (ISA) keyboard. See the note on 3-29. See the note on 3-29. Refer to TFTP error condition Create PCI token ring node SP Command setup SP Post Create ISA node Initialize Super I/O. See the note on 3-29. See the note on 3-29. Firmware Checkpoints. Create Service Processor node. Create nvram...
... configuration for (ISA) keyboard. See the note on 3-29. See the note on 3-29. Refer to TFTP error condition Create PCI token ring node SP Command setup SP Post Create ISA node Initialize Super I/O. See the note on 3-29. See the note on 3-29. Firmware Checkpoints. Create Service Processor node. Create nvram...
Service Guide
Page 303
... failure Critical EPOW reporting Checkstop Machine check Call In Power-on via ring-indicate Password/security check Console mirroring/Quick disconnect Thermal/Voltage/fan speed SP Flash Update(Recovery and Composite) Appendix B. Service Processor Menus B-25
... failure Critical EPOW reporting Checkstop Machine check Call In Power-on via ring-indicate Password/security check Console mirroring/Quick disconnect Thermal/Voltage/fan speed SP Flash Update(Recovery and Composite) Appendix B. Service Processor Menus B-25
Service Guide
Page 304
... AC power is restored, regardless of the power state of rings. In either a local or remote terminal. see Enable/Disable Unattended Power-On Mode in . SP Menu power-on request You can operate a timer, much like the wake-up to recover from the loss of AIX for information on at the...
... AC power is restored, regardless of the power state of rings. In either a local or remote terminal. see Enable/Disable Unattended Power-On Mode in . SP Menu power-on request You can operate a timer, much like the wake-up to recover from the loss of AIX for information on at the...
Service Guide
Page 305
...up to a Failed Boot Attempt The Service Processor will initiate a power-on sequence upon reboot after a system failure, the Service Processor (SP) monitors the boot progress (via surveillance). Restart describes activating the operating system after system power-on the Reboot/Restart Policy Setup Menu. ...default), the Service Processor takes over for example, from the Service Processor Menus by the Use OS-Defined Restart Policy menu item. The SP can be instructed to refer to a system crash. Failure During Boot Process: During the boot process, either initially after the system ...
...up to a Failed Boot Attempt The Service Processor will initiate a power-on sequence upon reboot after a system failure, the Service Processor (SP) monitors the boot progress (via surveillance). Restart describes activating the operating system after system power-on the Reboot/Restart Policy Setup Menu. ...default), the Service Processor takes over for example, from the Service Processor Menus by the Use OS-Defined Restart Policy menu item. The SP can be instructed to refer to a system crash. Failure During Boot Process: During the boot process, either initially after the system ...
Service Guide
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... for its action. If set a policy, the Service Processor refers to YES and the operating system has NO automatic restart policy. This causes the SP to refer to the OS Automatic Restart Policy setting and take action, the same action the OS would take if it could have responded to... OS and Service Processor restart controls: OS Automatic reboot/restart after crash setting None None None None False False False False True True True True SP to YES, the Service Processor restarts the system when the system loses control as detected by the Service Processor surveillance, and either: 1. Use OS...
... for its action. If set a policy, the Service Processor refers to YES and the operating system has NO automatic restart policy. This causes the SP to refer to the OS Automatic Restart Policy setting and take action, the same action the OS would take if it could have responded to... OS and Service Processor restart controls: OS Automatic reboot/restart after crash setting None None None None False False False False True True True True SP to YES, the Service Processor restarts the system when the system loses control as detected by the Service Processor surveillance, and either: 1. Use OS...
Service Guide
Page 319
.... With the following names: Diskette File Name modem_z.cfg modem_z0.cfg modem_f.cfg modem_f0.cfg modem_f1.cfg Service Processor Firmware File Name modem_z.sp modem_z0.sp modem_f.sp modem_f0.sp modem_f1.sp The sample modem configuration files can be suitable for your modem manual, one of this appendix. Modem Configurations D-1 Several sample modem configurations files...
.... With the following names: Diskette File Name modem_z.cfg modem_z0.cfg modem_f.cfg modem_f0.cfg modem_f1.cfg Service Processor Firmware File Name modem_z.sp modem_z0.sp modem_f.sp modem_f0.sp modem_f1.sp The sample modem configuration files can be suitable for your modem manual, one of this appendix. Modem Configurations D-1 Several sample modem configurations files...
Service Guide
Page 341
... assist fault recovery. Service Processor Operational Phases E-1 The Pre-Standby phase components are completed. SP Power Applied │ Pre-Standby Phase │ │ │ │ Standby Phase SP Menus Available │ │ │ │ Bring-Up Phase SMS Menus Available ...Phase Diagnostic Service Aids Available │ │ Pre-Standby Phase This phase is entered when the server is set, the SP automatically reboots the server. The unattended start mode is connected to a power source. Service Processor Operational Phases This section provides ...
... assist fault recovery. Service Processor Operational Phases E-1 The Pre-Standby phase components are completed. SP Power Applied │ Pre-Standby Phase │ │ │ │ Standby Phase SP Menus Available │ │ │ │ Bring-Up Phase SMS Menus Available ...Phase Diagnostic Service Aids Available │ │ Pre-Standby Phase This phase is entered when the server is set, the SP automatically reboots the server. The unattended start mode is connected to a power source. Service Processor Operational Phases This section provides ...
Service Guide
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... phase components are password protected. Dial Out E-2 Service Guide Before you can be reached in the LCD display. 2. In the Standby phase, the SP takes care of the operating system. With the server OFF and power connected (the normal path), recognized by STBY or an 8-digit code in the...and exited upon power-on request is entered upon loading of some automatic duties and is so equipped and the user enables this option. The SP remains in the LCD display. Bring-Up Phase This phase is detected. The remote session can be placed. Standby Phase The standby phase can...
... phase components are password protected. Dial Out E-2 Service Guide Before you can be reached in the LCD display. 2. In the Standby phase, the SP takes care of the operating system. With the server OFF and power connected (the normal path), recognized by STBY or an 8-digit code in the...and exited upon power-on request is entered upon loading of some automatic duties and is so equipped and the user enables this option. The SP remains in the LCD display. Bring-Up Phase This phase is detected. The remote session can be placed. Standby Phase The standby phase can...
Service Guide
Page 343
...pre-programmed telephone number in the event of the operating system. Update Operator Panel The SP displays Operator Panel data on some servers). Runtime Phase This phase includes the tasks that the SP performs during steady-state execution of an IPL failure. Environmental Monitoring Environmental Monitoring is ... from the Bringup Phase scenario where two reboot attempts are made before placing an outgoing call . This is now controlled by the SP instead of the base system, with the last reported IPL status indicated and any command issued by the system processor. Responding to ...
...pre-programmed telephone number in the event of the operating system. Update Operator Panel The SP displays Operator Panel data on some servers). Runtime Phase This phase includes the tasks that the SP performs during steady-state execution of an IPL failure. Environmental Monitoring Environmental Monitoring is ... from the Bringup Phase scenario where two reboot attempts are made before placing an outgoing call . This is now controlled by the SP instead of the base system, with the last reported IPL status indicated and any command issued by the system processor. Responding to ...
Service Guide
Page 349
messages, SP checkpoints 3-29 microcode maintenance 3-92 software errors A-5 minimum configuration Map 2-17 missing disk drive module 3-75 mode, set service 3-67 modem configuration file selection D-2... table A-5 network information, SSA 3-76 numbers, service request description of A-3 software and microcode errors A-5 table A-6 NVRAM B-14 O OK 2-1, 3-31, E-2 online diagnostics 4-1 operational phases, SP standby E-2 operator panel 1-7 operator panel control assembly operator panel control assembly 6-45 removal and replacement 6-45 operator panel display removal and replacement 6-44 P pager B-18...
messages, SP checkpoints 3-29 microcode maintenance 3-92 software errors A-5 minimum configuration Map 2-17 missing disk drive module 3-75 mode, set service 3-67 modem configuration file selection D-2... table A-5 network information, SSA 3-76 numbers, service request description of A-3 software and microcode errors A-5 table A-6 NVRAM B-14 O OK 2-1, 3-31, E-2 online diagnostics 4-1 operational phases, SP standby E-2 operator panel 1-7 operator panel control assembly operator panel control assembly 6-45 removal and replacement 6-45 operator panel display removal and replacement 6-44 P pager B-18...