Reference Guide
Page 1
...* *XXXXX-XXXXX* XXXXX-XXXXX Black Cartridge XXX Tri-color Cartridge XXX Do NOT connect the USB cable until prompted by the software! 2 Set up the printer, including how to use the Easy One Button wireless setup. Animations will guide you through the printer setup during the software installation. English HP Photosmart C4700 series 1 Unpack Important! Note...
...* *XXXXX-XXXXX* XXXXX-XXXXX Black Cartridge XXX Tri-color Cartridge XXX Do NOT connect the USB cable until prompted by the software! 2 Set up the printer, including how to use the Easy One Button wireless setup. Animations will guide you through the printer setup during the software installation. English HP Photosmart C4700 series 1 Unpack Important! Note...
Reference Guide
Page 3
...a network connection If you must install the HP Photosmart Software. If you already understand how to connect to a network, you add additional computers. Ink usage Note: Ink from the back of computers. Insert the product CD in the cartridge after it again when you can use the... USB connection from the cartridges is already connected to a computer on a small network of the product. 2. In the Help Viewer, select HP Product Help. Get the most recent updates to your HP Photosmart Connect to additional computers on a network You can connect the HP Photosmart to more than one computer...
...a network connection If you must install the HP Photosmart Software. If you already understand how to connect to a network, you add additional computers. Ink usage Note: Ink from the back of computers. Insert the product CD in the cartridge after it again when you can use the... USB connection from the cartridges is already connected to a computer on a small network of the product. 2. In the Help Viewer, select HP Product Help. Get the most recent updates to your HP Photosmart Connect to additional computers on a network You can connect the HP Photosmart to more than one computer...
User Guide
Page 3
... series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...22 Print envelopes... 38 9 Reprint photos...43 10 Save photos...45 11 Work with cartridges Check the estimated ink levels 47 Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting...
... series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...22 Print envelopes... 38 9 Reprint photos...43 10 Save photos...45 11 Work with cartridges Check the estimated ink levels 47 Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting...
User Guide
Page 5
1 HP Photosmart C4700 series Help For information about the HP Photosmart, see: • "Finish setting up the HP Photosmart" on page 5 • "Get to know the HP Photosmart" on page 105 HP Photosmart C4700 series Help HP Photosmart C4700 series Help 3 on page 13 • "Print" on page 21 • "Scan" on page 33 • "Copy" on page 37 • "Reprint photos" on page 43 • "Save photos" on page 45 • "Work with cartridges" on page 47 • "Technical information" on page 11 • "How do I?"
1 HP Photosmart C4700 series Help For information about the HP Photosmart, see: • "Finish setting up the HP Photosmart" on page 5 • "Get to know the HP Photosmart" on page 105 HP Photosmart C4700 series Help HP Photosmart C4700 series Help 3 on page 13 • "Print" on page 21 • "Scan" on page 33 • "Copy" on page 37 • "Reprint photos" on page 43 • "Save photos" on page 45 • "Work with cartridges" on page 47 • "Technical information" on page 11 • "How do I?"
User Guide
Page 13
3 Get to know the HP Photosmart • Printer parts • Control panel features Printer parts Figure 3-1 Printer parts 1 Color graphics display (also referred to as the display) 2 Control panel 3 On button 4 Photo light 5 Memory card slot for Memory Stick cards 6 Memory card ... tray extender (also referred to as the tray extender) 9 Cartridge door 10 Cartridge access area 11 Print carriage 12 Glass 13 Lid-backing 14 Lid 15 Rear door 16 Rear USB port 17 Power connection (Use only with the power adapter supplied by HP.) Get to know the HP Photosmart 11 Get to know the...
3 Get to know the HP Photosmart • Printer parts • Control panel features Printer parts Figure 3-1 Printer parts 1 Color graphics display (also referred to as the display) 2 Control panel 3 On button 4 Photo light 5 Memory card slot for Memory Stick cards 6 Memory card ... tray extender (also referred to as the tray extender) 9 Cartridge door 10 Cartridge access area 11 Print carriage 12 Glass 13 Lid-backing 14 Lid 15 Rear door 16 Rear USB port 17 Power connection (Use only with the power adapter supplied by HP.) Get to know the HP Photosmart 11 Get to know the...
User Guide
Page 15
This section contains links to commonly performed tasks, such as printing photos, scanning, and making copies. • "Print photos from a memory card" on page 24 • "Print on specialty media" on page 28 • "Save photos" on page 45 • "Load media" on page 18 • "Replace the cartridges" on page 48 • "Scan to a computer" on page 33 • "Scan to a memory card" on page 34 How do I ? 13 How do I? 4 How do I ?
This section contains links to commonly performed tasks, such as printing photos, scanning, and making copies. • "Print photos from a memory card" on page 24 • "Print on specialty media" on page 28 • "Save photos" on page 45 • "Load media" on page 18 • "Replace the cartridges" on page 48 • "Scan to a computer" on page 33 • "Scan to a memory card" on page 34 How do I ? 13 How do I? 4 How do I ?
User Guide
Page 17
... x 11 inch, 10 x 15 cm (4 x 6 inch) (with any inkjet printer. glossy or soft gloss (satin matte). HP Photo Value Pack HP Photo Value Packs conveniently package original HP cartridges and HP Advanced Photo Paper to work together so your country/region, some portions of the shopping links...cm (4 x 6 inch) (with your product, and then click one of the HP Web site are printing. Original HP inks and HP Advanced Photo Paper have a look and feel comparable to select your HP Photosmart. Paper basics 15 This affordable, photo paper dries quickly for printing out an entire ...
... x 11 inch, 10 x 15 cm (4 x 6 inch) (with any inkjet printer. glossy or soft gloss (satin matte). HP Photo Value Pack HP Photo Value Packs conveniently package original HP cartridges and HP Advanced Photo Paper to work together so your country/region, some portions of the shopping links...cm (4 x 6 inch) (with your product, and then click one of the HP Web site are printing. Original HP inks and HP Advanced Photo Paper have a look and feel comparable to select your HP Photosmart. Paper basics 15 This affordable, photo paper dries quickly for printing out an entire ...
User Guide
Page 18
... T-shirts from your HP Photosmart. For longer-lasting photos, it is acid-free for longer lasting documents. HP Premium Presentation Paper or HP Professional Paper These papers are glossy-coated or matte-coated on both sides for two-sided use. HP Photo Value Pack HP Photo Value Packs conveniently package original HP cartridges and HP Advanced Photo Paper to...
... T-shirts from your HP Photosmart. For longer-lasting photos, it is acid-free for longer lasting documents. HP Premium Presentation Paper or HP Professional Paper These papers are glossy-coated or matte-coated on both sides for two-sided use. HP Photo Value Pack HP Photo Value Packs conveniently package original HP cartridges and HP Advanced Photo Paper to...
User Guide
Page 49
... not have installed a refilled or remanufactured cartridge, or a cartridge that has been used . For more information, see www.hp.com/go/inkusage. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button. The Printer Toolbox appears. 2. To check the ink levels from the HP Photosmart Software 1. When you have to...
... not have installed a refilled or remanufactured cartridge, or a cartridge that has been used . For more information, see www.hp.com/go/inkusage. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button. The Printer Toolbox appears. 2. To check the ink levels from the HP Photosmart Software 1. When you have to...
User Guide
Page 50
Remove cartridge. b. Work with cartridges Wait for black cartridge 48 Work with cartridges 1 Cartridge slot for tri-color cartridge 2 Cartridge slot for print carriage to move to release it, then remove it from slot. Lightly press down on . 2. Chapter 11 Replace the cartridges To replace the cartridges 1. a. Open cartridge access door. Check that power is on the cartridge to center of the product.
Remove cartridge. b. Work with cartridges Wait for black cartridge 48 Work with cartridges 1 Cartridge slot for tri-color cartridge 2 Cartridge slot for print carriage to move to release it, then remove it from slot. Lightly press down on . 2. Chapter 11 Replace the cartridges To replace the cartridges 1. a. Open cartridge access door. Check that power is on the cartridge to center of the product.
User Guide
Page 51
c. b. Remove cartridge from packaging. b. Close cartridge door. 4. When prompted, press OK to scan page. c. View the animation for this topic. Remove plastic tape by using the pink pull tab. Line up colored shaped icons, then slide cartridge into place. Remove alignment page and recycle or discard it clicks into slot until it . 5. 3. Insert new cartridge. d. Replace the cartridges 49 Work with cartridges a. a. Load page print side down on right front corner of glass, and then press OK to print a cartridge alignment page. Align cartridges.
c. b. Remove cartridge from packaging. b. Close cartridge door. 4. When prompted, press OK to scan page. c. View the animation for this topic. Remove plastic tape by using the pink pull tab. Line up colored shaped icons, then slide cartridge into place. Remove alignment page and recycle or discard it clicks into slot until it . 5. 3. Insert new cartridge. d. Replace the cartridges 49 Work with cartridges a. a. Load page print side down on right front corner of glass, and then press OK to print a cartridge alignment page. Align cartridges.
User Guide
Page 52
... exit ink-backup mode. Exit ink-backup mode Install two print cartridges in ink-backup mode, a message is displayed and two print cartridges are installed in ink-backup mode slows the printer and affects the quality of plastic tape has been removed from each... 50 Order ink supplies To learn which HP supplies work with only one print cartridge. Related topics "Replace the cartridges" on screen. NOTE: When the HP Photosmart operates in the HP Photosmart to operate the HP Photosmart with your country/region, contact a local HP reseller for information about ink-backup mode,...
... exit ink-backup mode. Exit ink-backup mode Install two print cartridges in ink-backup mode, a message is displayed and two print cartridges are installed in ink-backup mode slows the printer and affects the quality of plastic tape has been removed from each... 50 Order ink supplies To learn which HP supplies work with only one print cartridge. Related topics "Replace the cartridges" on screen. NOTE: When the HP Photosmart operates in the HP Photosmart to operate the HP Photosmart with your country/region, contact a local HP reseller for information about ink-backup mode,...
User Guide
Page 53
During the warranty period the product is covered as long as indicated: For a copy of the HP Limited Warranty Statement, see the printed documentation that have been refilled, remanufactured, refurbished, misused, or tampered with. The end of warranty ...format, may be found on the product as the HP ink is used in its designated HP printing device. Work with the product. This warranty does not cover HP ink products that came with cartridges Cartridge warranty information 51 Cartridge warranty information The HP cartridge warranty is applicable when the product is not depleted ...
During the warranty period the product is covered as long as indicated: For a copy of the HP Limited Warranty Statement, see the printed documentation that have been refilled, remanufactured, refurbished, misused, or tampered with. The end of warranty ...format, may be found on the product as the HP ink is used in its designated HP printing device. Work with the product. This warranty does not cover HP ink products that came with cartridges Cartridge warranty information 51 Cartridge warranty information The HP cartridge warranty is applicable when the product is not depleted ...
User Guide
Page 54
Chapter 11 Work with cartridges 52 Work with cartridges
Chapter 11 Work with cartridges 52 Work with cartridges
User Guide
Page 62
...troubleshooting Try the following solutions to see if your print cartridges are listed in the Windows system tray. Chapter 12 When the software installation is complete, the HP Digital Imaging Monitor icon appears in order, with HP printers to help you easily produce great results, time after ...time. 60 Solve a problem Solve a problem To verify that you are using genuine HP print cartridges Solution: Check to resolve the ...
...troubleshooting Try the following solutions to see if your print cartridges are listed in the Windows system tray. Chapter 12 When the software installation is complete, the HP Digital Imaging Monitor icon appears in order, with HP printers to help you easily produce great results, time after ...time. 60 Solve a problem Solve a problem To verify that you are using genuine HP print cartridges Solution: Check to resolve the ...
User Guide
Page 63
... you receive a low-ink warning message, consider having a replacement cartridge available to stack up in the paper tray. Step 2: Check the ink levels Solution: Check the estimated ink levels in the paper tray. Printer service or repairs required as a result of non-HP supplies. You do not allow printed photos to avoid possible...
... you receive a low-ink warning message, consider having a replacement cartridge available to stack up in the paper tray. Step 2: Check the ink levels Solution: Check the estimated ink levels in the paper tray. Printer service or repairs required as a result of non-HP supplies. You do not allow printed photos to avoid possible...
User Guide
Page 64
... paper tray when you might need to be removed. Recycle or discard the page. In the Print Settings area, click Printer Toolbox. To clean the print cartridges from the HP Photosmart Software 1. In the HP Solution Center, click Settings. 3. Load unused plain white paper into the paper tray, and then try the alignment again. If...
... paper tray when you might need to be removed. Recycle or discard the page. In the Print Settings area, click Printer Toolbox. To clean the print cartridges from the HP Photosmart Software 1. In the HP Solution Center, click Settings. 3. Load unused plain white paper into the paper tray, and then try the alignment again. If...
User Guide
Page 65
... or color tone, are set to see if advanced color settings such as HP Advanced Photo Paper is loaded in grayscale. Depending on your software application, click Print. 3. In the Print Settings area, click Printer Toolbox. In the Print Properties dialog box, click the Features tab, and ... are incorrect. Each stage lasts from the Print Properties dialog box. After each other. Cause: The print cartridges needed to two minutes, uses one to be called Properties, Options, Printer Setup, Printer, or Preferences. 5. On the File menu in the paper tray. 2. Make sure the product is poor...
... or color tone, are set to see if advanced color settings such as HP Advanced Photo Paper is loaded in grayscale. Depending on your software application, click Print. 3. In the Print Settings area, click Printer Toolbox. In the Print Properties dialog box, click the Features tab, and ... are incorrect. Each stage lasts from the Print Properties dialog box. After each other. Cause: The print cartridges needed to two minutes, uses one to be called Properties, Options, Printer Setup, Printer, or Preferences. 5. On the File menu in the paper tray. 2. Make sure the product is poor...
User Guide
Page 71
...error messages: • Door open • Firmware revision mismatch • Memory is full • Scanner failure • Improper shutdown • Missing HP Photosmart Software Errors 69 If this did not solve the issue, try the next solution. This can cause ...poor-quality scans. Errors This section contains the following categories of messages about your product: • Product messages • File messages • General user messages • Paper messages • Print cartridge...
...error messages: • Door open • Firmware revision mismatch • Memory is full • Scanner failure • Improper shutdown • Missing HP Photosmart Software Errors 69 If this did not solve the issue, try the next solution. This can cause ...poor-quality scans. Errors This section contains the following categories of messages about your product: • Product messages • File messages • General user messages • Paper messages • Print cartridge...
User Guide
Page 72
...surge protector or power strip. Cause: The last time the product was used, it was open Solution: Close the print cartridge door. Firmware revision mismatch Solution: Contact HP support for technical support. Memory is turned off by using a wall switch. 70 Solve a problem The product can ...If prompted, choose your country/region, and then click Contact HP for information on a power strip or by turning off properly. Scanner failure Solution: Turn off . Go to : www.hp.com/support. Solve a problem Cause: The print cartridge door was not turned off the switch on calling for ...
...surge protector or power strip. Cause: The last time the product was used, it was open Solution: Close the print cartridge door. Firmware revision mismatch Solution: Contact HP support for technical support. Memory is turned off by using a wall switch. 70 Solve a problem The product can ...If prompted, choose your country/region, and then click Contact HP for information on a power strip or by turning off properly. Scanner failure Solution: Turn off . Go to : www.hp.com/support. Solve a problem Cause: The print cartridge door was not turned off the switch on calling for ...
