Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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Getting Started Guide www.hp.com 4-3 During startup, the other than the factory-installed operating system, ...as the primary VGA adapter. The blinking lights are error codes that will not function. If the system beeps, then your workstation has multiple video sources installed and a single monitor, the monitor must be connected to the appropriate voltage... the problem. During Operation ■ Look for loose connections or incorrect connections. This applies to see that the workstation is turned on and the green power light is on the front of these ports, it on. ■ ...
Getting Started Guide www.hp.com 4-3 During startup, the other than the factory-installed operating system, ...as the primary VGA adapter. The blinking lights are error codes that will not function. If the system beeps, then your workstation has multiple video sources installed and a single monitor, the monitor must be connected to the appropriate voltage... the problem. During Operation ■ Look for loose connections or incorrect connections. This applies to see that the workstation is turned on and the green power light is on the front of these ports, it on. ■ ...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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... that fan assembly is running. 2. Troubleshooting Problem Workstation powered off automatically and the Power LED blinks Red two times, once every second, followed by a two second pause. (On the xw4200, xw6200, and 8200, two audible beeps will also be emitted.) Cause Processor thermal protection ...activated: A fan may be blocked or not turning. Contact an authorized reseller or service provider. Getting Started Guide www.hp.com 4-7 Solution 1. Ensure the...
... that fan assembly is running. 2. Troubleshooting Problem Workstation powered off automatically and the Power LED blinks Red two times, once every second, followed by a two second pause. (On the xw4200, xw6200, and 8200, two audible beeps will also be emitted.) Cause Processor thermal protection ...activated: A fan may be blocked or not turning. Contact an authorized reseller or service provider. Getting Started Guide www.hp.com 4-7 Solution 1. Ensure the...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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...memory with the system to determine if you still cannot resolve the issue, contact Customer Support. 1. Replace the system board. 4-10 www.hp.com Getting Started Guide See "Interpreting Diagnostic Lights and Audible Codes" to isolate faulty module. 3. If you are using the correct memory ...installed in the wrong location. Power LED blinks Red five times, once every second, followed by a two second pause, and the workstation beeps five times. Memory is installed incorrectly or is bad. Replace DIMMs one at a time to determine possible causes. 3. Review the documentation that...
...memory with the system to determine if you still cannot resolve the issue, contact Customer Support. 1. Replace the system board. 4-10 www.hp.com Getting Started Guide See "Interpreting Diagnostic Lights and Audible Codes" to isolate faulty module. 3. If you are using the correct memory ...installed in the wrong location. Power LED blinks Red five times, once every second, followed by a two second pause, and the workstation beeps five times. Memory is installed incorrectly or is bad. Replace DIMMs one at a time to determine possible causes. 3. Review the documentation that...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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Troubleshooting Problem Power LED blinks Red six times, once every second, followed by a two second pause, and the workstation beeps six times. Interpreting xw4100 Diagnostic Lights and Audible Codes This section covers the front panel light (LED) error and operation codes as well ... LEDs on a PS/2 keyboard, look for blinking LEDs on the system. 2. Reseat the graphics card. Replace the system board. Getting Started Guide www.hp.com 4-11 Recommended actions in the following table to the following table are listed in the order in which they should be performed. Probable Cause...
Troubleshooting Problem Power LED blinks Red six times, once every second, followed by a two second pause, and the workstation beeps six times. Interpreting xw4100 Diagnostic Lights and Audible Codes This section covers the front panel light (LED) error and operation codes as well ... LEDs on a PS/2 keyboard, look for blinking LEDs on the system. 2. Reseat the graphics card. Replace the system board. Getting Started Guide www.hp.com 4-11 Recommended actions in the following table to the following table are listed in the order in which they should be performed. Probable Cause...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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...Power LED blinks every two seconds.* None Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. None 4-12 www.hp.com Getting Started Guide None Green Power LED None is disabled in Suspend to RAM mode (select models only) or normal Suspend...second.** None Workstation in Computer Setup (F10), these reflexes are observed on . None Workstation on the green power LED. None *NOTE: When the Unique Sleep State Blink Rates is off.* Workstation in Suspend to Disk or "Hibernate" mode. Troubleshooting Activity Possible Beeps Cause Recommended Action...
...Power LED blinks every two seconds.* None Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. None 4-12 www.hp.com Getting Started Guide None Green Power LED None is disabled in Suspend to RAM mode (select models only) or normal Suspend...second.** None Workstation in Computer Setup (F10), these reflexes are observed on . None Workstation on the green power LED. None *NOTE: When the Unique Sleep State Blink Rates is off.* Workstation in Suspend to Disk or "Hibernate" mode. Troubleshooting Activity Possible Beeps Cause Recommended Action...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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...Power LED stays None on the green power LED. Troubleshooting Activity Possible Beeps Cause Recommended Action Red Power LED blinks two times, once every second, followed by a two-second pause. Ensure that the workstation air vents are observed on . Open hood, press power button, ... cooling fan is running. 2. Processor not installed (not an indicator of bad processor). 1. Reseat the processor. Getting Started Guide www.hp.com 4-13 Reseat processor heatsink and verify that the processor is properly attached. 5. OR The heatsink/fan assembly is fully/properly seated or...
...Power LED stays None on the green power LED. Troubleshooting Activity Possible Beeps Cause Recommended Action Red Power LED blinks two times, once every second, followed by a two-second pause. Ensure that the workstation air vents are observed on . Open hood, press power button, ... cooling fan is running. 2. Processor not installed (not an indicator of bad processor). 1. Reseat the processor. Getting Started Guide www.hp.com 4-13 Reseat processor heatsink and verify that the processor is properly attached. 5. OR The heatsink/fan assembly is fully/properly seated or...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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... system enters the POST, then power off and replace one at a time and repeat this procedure, until failure occurs. Replace the system board. 4-14 www.hp.com Getting Started Guide Proper voltage setting depends on the rear of the power supply, is causing the problem by removing ALL attached devices (such... as hard, diskette, or optical drives, and expansion cards.) Power on the system board. 3. Beeps None Possible Cause Power failure (power supply is causing the failure. Check that is overloaded).
... system enters the POST, then power off and replace one at a time and repeat this procedure, until failure occurs. Replace the system board. 4-14 www.hp.com Getting Started Guide Proper voltage setting depends on the rear of the power supply, is causing the problem by removing ALL attached devices (such... as hard, diskette, or optical drives, and expansion cards.) Power on the system board. 3. Beeps None Possible Cause Power failure (power supply is causing the failure. Check that is overloaded).
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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...system board. Reseat the graphics card. System board failure (ROM detected failure prior to isolate faulty module. 3. Recommended Action 1. Getting Started Guide www.hp.com 4-15 Troubleshooting Activity Red Power LED blinks five times, once every second, followed by a two second pause. Red Power LED blinks seven ...times, once every second, followed by a two second pause. Replace the system board. Beeps 5 6 7 Possible Cause Pre-video memory error Pre-video graphics error. Replace third-party memory with a graphics card: 1.
...system board. Reseat the graphics card. System board failure (ROM detected failure prior to isolate faulty module. 3. Recommended Action 1. Getting Started Guide www.hp.com 4-15 Troubleshooting Activity Red Power LED blinks five times, once every second, followed by a two second pause. Red Power LED blinks seven ...times, once every second, followed by a two second pause. Replace the system board. Beeps 5 6 7 Possible Cause Pre-video memory error Pre-video graphics error. Replace third-party memory with a graphics card: 1.
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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Replace the system board. 4-16 www.hp.com Getting Started Guide Troubleshooting Activity Red Power LED blinks eight times, once every second, followed by a two-second pause. Reflash the ROM using a ROMPaq diskette. Beeps 8 Possible Cause Invalid ROM based on the Documentation Library CD www.hp.com/ support/ workstation_manuals 2. See the "ROM Flash" section of the Service and Technical Reference Guide web link located on bad checksum. Recommended Action 1.
Replace the system board. 4-16 www.hp.com Getting Started Guide Troubleshooting Activity Red Power LED blinks eight times, once every second, followed by a two-second pause. Reflash the ROM using a ROMPaq diskette. Beeps 8 Possible Cause Invalid ROM based on the Documentation Library CD www.hp.com/ support/ workstation_manuals 2. See the "ROM Flash" section of the Service and Technical Reference Guide web link located on bad checksum. Recommended Action 1.
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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Troubleshooting Activity System does not power on and LEDs are properly connected to the system board. 4. Getting Started Guide www.hp.com Recommended Action Press and hold the power button for less than 4 seconds. Check that both power supply cables are not blinking. Proper voltage setting ... the power button harness. 5. Check that the power button harness is turned on . Replace the system board. If it is plugged into a working AC outlet. 2. Beeps None Possible Cause System unable to the system board. 3.
Troubleshooting Activity System does not power on and LEDs are properly connected to the system board. 4. Getting Started Guide www.hp.com Recommended Action Press and hold the power button for less than 4 seconds. Check that both power supply cables are not blinking. Proper voltage setting ... the power button harness. 5. Check that the power button harness is turned on . Replace the system board. If it is plugged into a working AC outlet. 2. Beeps None Possible Cause System unable to the system board. 3.
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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None *NOTE: When the Unique Sleep State Blink Rates is None off.* Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. Troubleshooting Interpreting xw4200, xw6200, and xw8200 Diagnostic Lights and Audible Codes This section covers the front panel light (LED) error and...Power-On Self-Test (POST). Activity Possible Beeps Cause Recommended Action Green Power LED On. None Green Power LED is disabled in Suspend to Disk or "Hibernate" mode. None 4-18 www.hp.com Getting Started Guide None Workstation on the green power LED. None Green ...
None *NOTE: When the Unique Sleep State Blink Rates is None off.* Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. Troubleshooting Interpreting xw4200, xw6200, and xw8200 Diagnostic Lights and Audible Codes This section covers the front panel light (LED) error and...Power-On Self-Test (POST). Activity Possible Beeps Cause Recommended Action Green Power LED On. None Green Power LED is disabled in Suspend to Disk or "Hibernate" mode. None 4-18 www.hp.com Getting Started Guide None Workstation on the green power LED. None Green ...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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Ensure the fan is present. 2. Getting Started Guide www.hp.com 4-19 Open hood, press power button, and see that the workstation air vents are not blocked and the cooling fan is plugged onto the system board header. Red Power LED 3 blinks three ...the chassis speaker. If fan is plugged in Suspend to repeat. second pause. Troubleshooting Activity Possible Beeps Cause Recommended Action Green Power LED blinks four times, once per second.** None Workstation in and seated properly, but is not properly attached to see if the processor fan spins. Blinks...
Ensure the fan is present. 2. Getting Started Guide www.hp.com 4-19 Open hood, press power button, and see that the workstation air vents are not blocked and the cooling fan is plugged onto the system board header. Red Power LED 3 blinks three ...the chassis speaker. If fan is plugged in Suspend to repeat. second pause. Troubleshooting Activity Possible Beeps Cause Recommended Action Green Power LED blinks four times, once per second.** None Workstation in and seated properly, but is not properly attached to see if the processor fan spins. Blinks...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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... one at a time and repeat this procedure, until failure occurs. Continue adding devices one device at a time to repeat. Blinks and beeps will be repeated for 5 cycles, after that is causing the failure. Red Power LED 4 blinks four times once every second, followed ... the system. Replace the power supply. 4. Replace the system board. 4-20 www.hp.com Getting Started Guide Troubleshooting Activity Possible Beeps Cause Recommended Action NOTE: For the following LED activity and beeps, the beeps will be heard through the on-board piezo speaker and not the chassis speaker.
... one at a time and repeat this procedure, until failure occurs. Continue adding devices one device at a time to repeat. Blinks and beeps will be repeated for 5 cycles, after that is causing the failure. Red Power LED 4 blinks four times once every second, followed ... the system. Replace the power supply. 4. Replace the system board. 4-20 www.hp.com Getting Started Guide Troubleshooting Activity Possible Beeps Cause Recommended Action NOTE: For the following LED activity and beeps, the beeps will be heard through the on-board piezo speaker and not the chassis speaker.
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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Beeps 5 6 Possible Cause Pre-video memory error Pre-video graphics error. Replace third-party memory with a graphics card: 1. Troubleshooting Activity Red Power LED blinks five times, ... a time to isolate faulty module. 3. Reseat the graphics card. Replace the system board. Replace the system board. Replace the graphics card. 3. Getting Started Guide www.hp.com 4-21 For systems with HP memory. 4. Red Power LED blinks six times, once every second, followed by a two-second pause.
Beeps 5 6 Possible Cause Pre-video memory error Pre-video graphics error. Replace third-party memory with a graphics card: 1. Troubleshooting Activity Red Power LED blinks five times, ... a time to isolate faulty module. 3. Reseat the graphics card. Replace the system board. Replace the system board. Replace the graphics card. 3. Getting Started Guide www.hp.com 4-21 For systems with HP memory. 4. Red Power LED blinks six times, once every second, followed by a two-second pause.
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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... 1. Red Power LED 9 blinks nine times, once every second, followed by a two- Invalid ROM based on the Documentation Library CD www.hp.com/ support/ workstation_manuals 2. Replace the system board. Red Power LED 7 blinks seven times, once every second, followed by a two-second... pause. System powers on -board piezo speaker and not the chassis speaker. Troubleshooting Activity Possible Beeps Cause Recommended Action NOTE: For the following LED activity and beeps, the beeps will be repeated for 5 cycles, after that, only the blinks will be heard through the...
... 1. Red Power LED 9 blinks nine times, once every second, followed by a two- Invalid ROM based on the Documentation Library CD www.hp.com/ support/ workstation_manuals 2. Replace the system board. Red Power LED 7 blinks seven times, once every second, followed by a two-second... pause. System powers on -board piezo speaker and not the chassis speaker. Troubleshooting Activity Possible Beeps Cause Recommended Action NOTE: For the following LED activity and beeps, the beeps will be repeated for 5 cycles, after that, only the blinks will be heard through the...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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.... Check that both power supply cables are not blinking. Recommended Action Press and hold the power button for less than 4 seconds. Replace the system board. Beeps None Possible Cause System unable to the system board. 4. If it is plugged into a working AC outlet. 2. If the 5.5 V_aux light on the system board...
.... Check that both power supply cables are not blinking. Recommended Action Press and hold the power button for less than 4 seconds. Replace the system board. Beeps None Possible Cause System unable to the system board. 4. If it is plugged into a working AC outlet. 2. If the 5.5 V_aux light on the system board...
HP Workstations xw Series - Setup and Troubleshooting Guide
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... the unit. Locating information about beep and LED codes applicable to Find It? Locating diagnostics tools. The serial number labels can be found on the top panel or on the Web. Before you call technical support, see "HP Insight Diagnostics" on the workstation. The CD will Autorun. If... there is generally located on page 23 for two minutes or more information on how to load the operating system. The inside of the access panel contains an illustration of beep and LED codes....
... the unit. Locating information about beep and LED codes applicable to Find It? Locating diagnostics tools. The serial number labels can be found on the top panel or on the Web. Before you call technical support, see "HP Insight Diagnostics" on the workstation. The CD will Autorun. If... there is generally located on page 23 for two minutes or more information on how to load the operating system. The inside of the access panel contains an illustration of beep and LED codes....
HP Workstations xw Series - Setup and Troubleshooting Guide
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... action. If the system beeps, then your keyboard is connected into a working electrical outlet. • Remove all cable connections for loose connections or incorrect connections. • Wake the workstation by pressing and holding the power button for your workstation after installing a non-plug... xw8200, enter "+xw6000 +customer +advisory" and hit Enter. For example, to start the workstation. • Reconfigure your system, visit www.hp.com and use the "+" symbol to your workstation has multiple video sources installed and a single monitor, the monitor must be sure that it ...
... action. If the system beeps, then your keyboard is connected into a working electrical outlet. • Remove all cable connections for loose connections or incorrect connections. • Wake the workstation by pressing and holding the power button for your workstation after installing a non-plug... xw8200, enter "+xw6000 +customer +advisory" and hit Enter. For example, to start the workstation. • Reconfigure your system, visit www.hp.com and use the "+" symbol to your workstation has multiple video sources installed and a single monitor, the monitor must be sure that it ...
HP Workstations xw Series - Setup and Troubleshooting Guide
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.... Ensure that both power supply cables are properly connected to the processor. 2. second, followed by a two second pause. (On the xw4200 and OR xw9300, two audible beeps will also The heatsink is plugged into a working AC outlet. 2. System does not power on and the LEDs on the front of ... for less than 4 seconds. 2. If fan is plugged in and seated properly, but is plugged onto the system board header. Check that the workstation air automatically and the Power LED activated: vents are not blinking. Press and hold the power button for less than 4 seconds. cooling fan is...
.... Ensure that both power supply cables are properly connected to the processor. 2. second, followed by a two second pause. (On the xw4200 and OR xw9300, two audible beeps will also The heatsink is plugged into a working AC outlet. 2. System does not power on and the LEDs on the front of ... for less than 4 seconds. 2. If fan is plugged in and seated properly, but is plugged onto the system board header. Check that the workstation air automatically and the Power LED activated: vents are not blinking. Press and hold the power button for less than 4 seconds. cooling fan is...
HP Workstations xw Series - Setup and Troubleshooting Guide
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...Troubleshooting 29 added if the default configuration conflicts with HP memory. 4. If you instructions for accepting the changes. is not seated properly For systems with a graphics card: once every second, followed by a two second pause, and the workstation beeps five times. Replace the system board. Power LED ... not start. Power LED blinks Red five times, once every second, followed by a two second pause, and the workstation beeps six times. Replace DIMMs one at a time to determine possible causes. 3. Table 4-12 Troubleshooting Hardware Installation Problems Problem Probable ...
...Troubleshooting 29 added if the default configuration conflicts with HP memory. 4. If you instructions for accepting the changes. is not seated properly For systems with a graphics card: once every second, followed by a two second pause, and the workstation beeps five times. Replace the system board. Power LED ... not start. Power LED blinks Red five times, once every second, followed by a two second pause, and the workstation beeps six times. Replace DIMMs one at a time to determine possible causes. 3. Table 4-12 Troubleshooting Hardware Installation Problems Problem Probable ...