Limited Warranty and Support Guide
Page 4
... or inadequate maintenance or calibration or other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP approved parts if available for defective products. YOU SHOULD MAKE PERIODIC BACKUP...
... or inadequate maintenance or calibration or other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or HP approved parts if available for defective products. YOU SHOULD MAKE PERIODIC BACKUP...
Limited Warranty and Support Guide
Page 6
... routine diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. The defective part must ship the defective part back to HP within a defined period of the product to an authorized service location for warranty repair. You must prepay any product you ship and assume risk of carry-in many cases, the defect can be fixed by the use of...
... routine diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. The defective part must ship the defective part back to HP within a defined period of the product to an authorized service location for warranty repair. You must prepay any product you ship and assume risk of carry-in many cases, the defect can be fixed by the use of...
Limited Warranty and Support Guide
Page 10
... Customer Care Center, run the hardware diagnostic tools that expanding and upgrading are key benefits for all customers. Vietnam: Call your specific needs. To Our Valued Customer Congratulations on your decision to ensure the computer is working correctly before it on your new computer. We know that are preinstalled on , immediately contact the HP Customer Care Center listed earlier in this a key differentiator for...
... Customer Care Center, run the hardware diagnostic tools that expanding and upgrading are key benefits for all customers. Vietnam: Call your specific needs. To Our Valued Customer Congratulations on your decision to ensure the computer is working correctly before it on your new computer. We know that are preinstalled on , immediately contact the HP Customer Care Center listed earlier in this a key differentiator for...
Limited Warranty and Support Guide - Refurbished
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All component parts or hardware products removed under this Limited Warranty is valid unless it is the same or equivalent to give you with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by operation outside the usage parameters stated in the user documentation that shipped with (a) a replacement unit of HP's choosing that occurs as...
All component parts or hardware products removed under this Limited Warranty is valid unless it is the same or equivalent to give you with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by operation outside the usage parameters stated in the user documentation that shipped with (a) a replacement unit of HP's choosing that occurs as...
Limited Warranty and Support Guide - Refurbished
Page 8
... there may include on instructions and documentation provided by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of a Customer Self Repair (CSR) part that you are the types of warranty support service that all shipping and part return costs and determine the courier/carrier to be required to deliver your HP Hardware Product to increased support resource requirements. HP strongly encourages you...
... there may include on instructions and documentation provided by HP to verify configurations, load most recent firmware, install software patches, run HP diagnostics tests, or use of a Customer Self Repair (CSR) part that you are the types of warranty support service that all shipping and part return costs and determine the courier/carrier to be required to deliver your HP Hardware Product to increased support resource requirements. HP strongly encourages you...
Limited Warranty and Support Guide - Refurbished
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... and Support Center. Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. only), and French (Canada only) at : http://subscription.support.hp.com Where to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you need help: 1 Check the setup poster and product documentation for help with hardware and software questions. Norton Internet Security...
... and Support Center. Click the Start button, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. only), and French (Canada only) at : http://subscription.support.hp.com Where to : http://www.hp.com/support for product information, driver updates, troubleshooting, and much more . 5 If you need help: 1 Check the setup poster and product documentation for help with hardware and software questions. Norton Internet Security...
Limited Warranty and Support Guide - Refurbished
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... about service and support options, both in the Computer window because it is to change . HP Planet Partners HP is obvious damage or a mechanical breakdown with your product. HP will help solve your problem. • You either do not have a question or if a problem arises, we take back all your HP products. Go to your needs. HP Total Care Out-of the hard disk drive is...
... about service and support options, both in the Computer window because it is to change . HP Planet Partners HP is obvious damage or a mechanical breakdown with your product. HP will help solve your problem. • You either do not have a question or if a problem arises, we take back all your HP products. Go to your needs. HP Total Care Out-of the hard disk drive is...
Getting Started Guide
Page 3
... for installing software and hardware devices 7 Connecting to the Internet 8 Transferring files and settings to your new computer 9 Computer orientation 10 Connecting a game console 11 HP My Display TouchSmart Edition 13 Using Beats Audio 14 Using the HP TouchSmart with safety and comfort 14 4 Troubleshooting and maintenance 16 Computer does not start 16 Power 17 Display (screen 17 Keyboard and mouse (with cable 18 Keyboard and mouse (wireless 20 Speakers and sound 21 Internet access 21 Memory 23 Gaming mode 24 Software troubleshooting 24 Maintenance 27 System Recovery 29...
... for installing software and hardware devices 7 Connecting to the Internet 8 Transferring files and settings to your new computer 9 Computer orientation 10 Connecting a game console 11 HP My Display TouchSmart Edition 13 Using Beats Audio 14 Using the HP TouchSmart with safety and comfort 14 4 Troubleshooting and maintenance 16 Computer does not start 16 Power 17 Display (screen 17 Keyboard and mouse (with cable 18 Keyboard and mouse (wireless 20 Speakers and sound 21 Internet access 21 Memory 23 Gaming mode 24 Software troubleshooting 24 Maintenance 27 System Recovery 29...
Getting Started Guide
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...; Windows® 7 operating system. ● Find Windows 7 support information. HP Support website: www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer model. ● Order parts and find ● Set up your computer. If the guide is not available there, visit www.hp.com/support Getting Started 1 Tap the Start button, tap Control Panel, and then tap System and Security. 2. Under Action Center, tap Find and fix problems (troubleshooting). HP Support website: www.hp...
...; Windows® 7 operating system. ● Find Windows 7 support information. HP Support website: www.hp.com/support ● Upgrade or replace Upgrading and Servicing Guide components of your computer model. ● Order parts and find ● Set up your computer. If the guide is not available there, visit www.hp.com/support Getting Started 1 Tap the Start button, tap Control Panel, and then tap System and Security. 2. Under Action Center, tap Find and fix problems (troubleshooting). HP Support website: www.hp...
Getting Started Guide
Page 6
... problems faster by using automated updates, onboard diagnostics, and guided assistance. Tap Start, tap All Programs, and then tap User Guides. WARNING! Watching and Recording TV Tap the Start button, tap All Programs, and then tap User Guides. These can increase the inside temperature, or can cause fire or electrocution. Plug the power cord in a location away from the Windows community. ● Connect to -date information and www.hp...
... problems faster by using automated updates, onboard diagnostics, and guided assistance. Tap Start, tap All Programs, and then tap User Guides. WARNING! Watching and Recording TV Tap the Start button, tap All Programs, and then tap User Guides. These can increase the inside temperature, or can cause fire or electrocution. Plug the power cord in a location away from the Windows community. ● Connect to -date information and www.hp...
Getting Started Guide
Page 8
... leave it in select HP TouchSmart PC models and can be mounted on a wall using a standard VESA wall-mounting device. The HP TouchSmart 4.0 application is included in the carousel. ◦ View all applications and website shortcuts by model, such as an adjustable webcam, a CD/DVD and Blu-ray player and burner, Bluetooth capability, USB ports, a media card reader, Wireless 802.11n networking, full support for wall mounting...
... leave it in select HP TouchSmart PC models and can be mounted on a wall using a standard VESA wall-mounting device. The HP TouchSmart 4.0 application is included in the carousel. ◦ View all applications and website shortcuts by model, such as an adjustable webcam, a CD/DVD and Blu-ray player and burner, Bluetooth capability, USB ports, a media card reader, Wireless 802.11n networking, full support for wall mounting...
Getting Started Guide
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Connect the hardware (sold separately). ◦ For a wired network connection, connect an Ethernet cable to the computer and to a network router or LAN device. ◦ For a wireless network connection, use a wireless router with the computer to connect to the Internet: 1. If you already have an account with an ISP, skip this step and follow the instructions provided by the ISP. ◦ If you did not set up the computer for Internet service during...
Connect the hardware (sold separately). ◦ For a wired network connection, connect an Ethernet cable to the computer and to a network router or LAN device. ◦ For a wireless network connection, use a wireless router with the computer to connect to the Internet: 1. If you already have an account with an ISP, skip this step and follow the instructions provided by the ISP. ◦ If you did not set up the computer for Internet service during...
Getting Started Guide
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.... Connect the external speaker audio cable to enable onscreen display. 2. The keyboard, mouse, and touch screen function are located on right side of the computer. To adjust the screen display, see Adjusting incoming-video display settings with HP Picture-in-Picture (PIP) application on the mouse. Getting Started Connecting a game console 11 Connect the game box cable to an HDMI port to the A/V source connector (1). 3. To switch between full screen mode and partial screen mode, tap the gaming image on the screen...
.... Connect the external speaker audio cable to enable onscreen display. 2. The keyboard, mouse, and touch screen function are located on right side of the computer. To adjust the screen display, see Adjusting incoming-video display settings with HP Picture-in-Picture (PIP) application on the mouse. Getting Started Connecting a game console 11 Connect the game box cable to an HDMI port to the A/V source connector (1). 3. To switch between full screen mode and partial screen mode, tap the gaming image on the screen...
Getting Started Guide
Page 18
... accessed from the Start Menu, tap All Programs, tap HP, and then tap HP My Display TouchSmart Edition. HP TouchSmart610 PC models also include four Beats-optimized internal speakers and a Beats toggle button on the screen. the Beats-off icon appears on the keyboard. To experience the full capability of serious injury, read the Safety & Comfort Guide. It describes proper computer setup, posture, and health and work...
... accessed from the Start Menu, tap All Programs, tap HP, and then tap HP My Display TouchSmart Edition. HP TouchSmart610 PC models also include four Beats-optimized internal speakers and a Beats toggle button on the screen. the Beats-off icon appears on the keyboard. To experience the full capability of serious injury, read the Safety & Comfort Guide. It describes proper computer setup, posture, and health and work...
Getting Started Guide
Page 21
... Start button, and then tap Control Panel. 2. Adjust resolution as necessary, and then tap Apply. Computer does not turn on the keyboard or move the mouse to turn off . Power Symptom Possible solution Error message: Invalid system disk or Non-System disk or Disk error. When drive activity stops, remove the disc, and then press the spacebar on the screen are too large or too small, or the images...
... Start button, and then tap Control Panel. 2. Adjust resolution as necessary, and then tap Apply. Computer does not turn on the keyboard or move the mouse to turn off . Power Symptom Possible solution Error message: Invalid system disk or Non-System disk or Disk error. When drive activity stops, remove the disc, and then press the spacebar on the screen are too large or too small, or the images...
Getting Started Guide
Page 22
... keys on most-not all open program. 2. Press Num Lock on the number keypad. Use the mouse to the back of your computer, and then restart your computer. If the mouse is still not detected, turn off the computer, unplug and reconnect the keyboard to turn off Num Lock, so that is next to display the Windows Start menu. 5. Keyboard and mouse (with cable) does not work...
... keys on most-not all open program. 2. Press Num Lock on the number keypad. Use the mouse to the back of your computer, and then restart your computer. If the mouse is still not detected, turn off the computer, unplug and reconnect the keyboard to turn off Num Lock, so that is next to display the Windows Start menu. 5. Keyboard and mouse (with cable) does not work...
Getting Started Guide
Page 25
... Start button, tap Control Panel, tap Action Center, and then tap Troubleshooting. 2. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Getting Started Speakers and sound 21 Under Hardware and Sound, tap Troubleshoot and audio playback. You can also use the Volume button to the Audio Out connector on . For Windows 7: 1. If you are used for multiple-channel speakers.) Detached nonpowered speakers (speakers without a separate power source, such as headphones or external speakers) is connected, the internal speakers are connected...
... Start button, tap Control Panel, tap Action Center, and then tap Troubleshooting. 2. Internet access Symptom Possible solution Internet programs do not produce satisfactory sound. Getting Started Speakers and sound 21 Under Hardware and Sound, tap Troubleshoot and audio playback. You can also use the Volume button to the Audio Out connector on . For Windows 7: 1. If you are used for multiple-channel speakers.) Detached nonpowered speakers (speakers without a separate power source, such as headphones or external speakers) is connected, the internal speakers are connected...
Getting Started Guide
Page 29
... a printer, hard disk drive, mouse, or keyboard. Restore your computer to fix a problem. ● Update the drivers (see Updating drivers on page 25). ● Use Microsoft System Restore (see System Recovery on again. Updating drivers A driver is the easiest way to a configuration that enables your problem: 1. Type Device Manager into the Start Search box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Double-tap the specific item (for example, HP DVD Writer...
... a printer, hard disk drive, mouse, or keyboard. Restore your computer to fix a problem. ● Update the drivers (see Updating drivers on page 25). ● Use Microsoft System Restore (see System Recovery on again. Updating drivers A driver is the easiest way to a configuration that enables your problem: 1. Type Device Manager into the Start Search box, and then tap Device Manager to the HP Support website: www.hp.com/support and select the task, Download drivers and software. Double-tap the specific item (for example, HP DVD Writer...
Safety and Regulatory Information
Page 5
... information ...1 Installation conditions ...2 Battery replacement notice ...2 Headset and earphone volume level notice 3 German ergonomics notice ...3 Laser safety ...3 Power supply and power cord set requirements 4 Power supply class I grounding requirements 4 Denmark 4 Finland ...4 Norway ...4 Sweden ...4 Power supply requirements 4 For use in Norway 4 Power cord set requirements 4 Japanese power cord requirements 5 Pinch hazard ...5 2 Regulatory agency notices 6 Regulatory compliance identification numbers 6 Modem notices ...6 Telecommunications device approvals 6 U.S. modem...
... information ...1 Installation conditions ...2 Battery replacement notice ...2 Headset and earphone volume level notice 3 German ergonomics notice ...3 Laser safety ...3 Power supply and power cord set requirements 4 Power supply class I grounding requirements 4 Denmark 4 Finland ...4 Norway ...4 Sweden ...4 Power supply requirements 4 For use in Norway 4 Power cord set requirements 4 Japanese power cord requirements 5 Pinch hazard ...5 2 Regulatory agency notices 6 Regulatory compliance identification numbers 6 Modem notices ...6 Telecommunications device approvals 6 U.S. modem...
Safety and Regulatory Information
Page 16
... or cable system. Table 2-1 Antenna grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21) 5 Antenna Discharge Unit (NEC Section 810-20) 6 Ground Clamp 7 Antenna Lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to...
... or cable system. Table 2-1 Antenna grounding Reference Grounding Component 1 Electric Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21) 5 Antenna Discharge Unit (NEC Section 810-20) 6 Ground Clamp 7 Antenna Lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to...