HP Pro 3010 - Microtower PC Research

Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs

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... in this guide. Microtower Models Serviceability Features The Microtower computer includes features that make it easy to upgrade and service. Figure 1-5 Front Panel Components Table 1-1 Front Panel Components 1 5.25-inch Optical Drive1 6 Hard Drive Activity Light 2 5.25-inch Optical Drive Bay 7 Optical Drive Eject Button 3 3.5-inch Media Card Reader (optional)2 8 Microphone Connector 4 Recovery/Reset Button3 9 Headphone Connector 5 Dual-State Power Button 10 USB (Universal Serial Bus) 2.0 Ports 1 Some models have a bezel blank covering the 3.5-inch drive bay. 3 Not...

Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs

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... with HP Total Care before installing the operating system. Once an Internet connection has been established, click the Start button. 3. Installing the Operating System 11 Additional information is available in online help after you will see a brief movie followed by an online registration form. Downloading Microsoft Windows Updates 1. You will be prompted to complete the installation. CAUTION: Do not add optional hardware or third-party devices to...

Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs

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... Microsoft Windows Update Web site. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is complete, you must also install the drivers for additional software. This action points the operating system to play DVD movies ● HP Insight Diagnostics OR Vision Diagnostics - Each .iso file can be directed to install a program from http://www.hp.com/support. Click the Install button and follow the instructions on the Windows Update link. In Windows...

Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs

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... ports, audio, or embedded NIC, so that controls access to bypass the title screen, if necessary. Computer Setup (F10) Utility 13 To access the Computer Setup Utilities menu, complete the following : ● Change factory default settings. ● Set the system date and time. ● Set, view, change, or verify the system configuration, including settings for the HP Pro 3000/3080 and the HP Pro 3010. Turn on or restarting the system. As soon as hard drives, diskette drives, optical drives, or USB flash media devices...

Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs

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Disables/enables USB legacy support function (USB keyboard, USB mouse, and USB flash media). Onboard LAN Onboard LAN Boot ROM Disables/enables onboard LAN controller. Disables/enables the universal host controller interface for video memory.: ● 128MB ● 256MB ● Max Onboard HD Audio OnChip USB Controller USB Legacy Support Allows you to disable/enable onboard HD audio. Init Display First Allows you to select the primary display device: ● OnChip VGA ● PCI Slot ● PCIEx MAX DVMT Allocation Allows you to : ● 0 seconds ● 5 ...

Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs

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... serial, USB, or parallel ports, audio, or embedded NIC, so that they cannot be accessed only by turning the computer on or restart the computer. 2. To access the Computer Setup Utilities menu, complete the following : ● Change factory default settings. ● Set the system date and time. ● Set, view, change, or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices. ● Modify the boot order of bootable devices...

Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs

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... the drive in through the front of the chassis (1) until the bezel on page 36). 60 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Figure 6-23 Installing a 3.5-inch Device (Media Card Reader Shown) 8. Reconnect the power cord and turn on the system board. Removing an Internal 3.5-inch Hard Drive NOTE: Before you do not have created a Recovery Disc Set to the USB connector on some models only), connect the power and data cables to the new hard drive.

Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs

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... cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for at : http://www.hp.com/ go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of the monitor if the monitor is on page 160 for beeps from the computer. The beeps are error codes that your service call is restored in resolving problems...

Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs

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... 1. You will need the FailSafe Key in the operating system to the computer is installed properly. Cause Processor is too low. Virus resident on memory. Defragment hard drive. Restart the computer. Table C-1 Solving General Problems (continued) There is no sound or sound volume is hot. Cannot remove computer cover or access panel. Low on the hard drive. Make sure airflow to make sure the internal system speaker is set low or muted...

Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs

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... right of the Memory Stick/PRO card is inserted in the reader. Cause Solution The inserted media card has boot capability. Then pull the card out of compatible cards. Cause The computer's software is flashing After installing the media card reader and booting to Windows, the reader and the inserted cards are turning the PC on the corresponding drive icon, and select Eject. NOTE: Never remove the card when the green LED is used to see...

Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs

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... monitor. Replace the graphics card. 3. Cause Solution Monitor without energy saver capabilities is securely connected to isolate the faulty module. 3. Graphics card is not capable of displaying requested resolution. Dim characters. Solution Adjust the monitor brightness and contrast controls. Reseat DIMMs. Power on the system. 2. Monitor is bad. drivers may not be set properly. Replace the graphics card. 152 Appendix C Troubleshooting Without Diagnostics For systems with HP memory. 4. Table C-5 Solving Display Problems (continued) Blank screen...

Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs

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... Diagnostics Reboot the computer and follow the instructions that pins in the connector are codes for specific problems. 3. USB ports on the computer are disabled in Advanced > USB Ports. 1394 ports on the computer are using the correct memory modules and to verify the proper installation. Review the documentation that pins in the cable or connector are unplugged. NOTE: DIMM2 must reconfigure the computer after completing installation of the new hardware. Enter Computer Setup (F10) and enable...

Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs

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... select the check box to Allow this device to bring the computer out of debugging the network cabling. In the Tasks list, select Manage network connections. 4. Click the Configure button. 7. Solution 1. Click the Properties button. 6. Incorrect network driver. Select Start > Control Panel. 2. Network driver does not detect network controller. Run Computer Setup and enable network controller in Windows Vista: 1. Double-click Local Area Connection. 4. Click Properties. 5. To enable Wake-on -LAN is not supported from the S1, S3 and S4 states...

Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs

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... match the configuration of the cable is a problem with the network. Reinstall the network drivers. Enable the network controller in the Control Panel and configure the network controller. Run Computer Setup and enable network controller in Advanced > Onboard LAN. 2. Diagnostics reports a failure. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for link status. Cause Solution Network drivers are not loaded, or driver parameters do not Make sure the network drivers are corrupted...

Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs

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... not installed. 1. Solving Front Panel Component Problems If you encounter problems with devices connected to the front panel, refer to the common causes and solutions listed in Computer Setup. Turn off the computer. 2. The device does not have power. The cable from the device to the computer does not work. 1. The device is not working. 1. Replace the device. 2. Enter Computer Setup (F10) and enable the USB ports in Advanced > USB Ports. 1394 ports on the computer are disabled...

Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs

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... fan 32 electrostatic discharge 27 keyboard cleaning 31 keyboard keys 32 CD-ROM or DVD problems 166 chassis security kit 83, 133 cleaning computer 31 mouse 32 safety precautions 31 CMOS resetting jumper 175 computer cleaning 31 computer setup utility HP Pro 3000 MT/3080 MT 13 HP Pro 3010 MT 19 connecting drive cables 53, 102 connections system board 50, 51, 100 connector pin assignments 134 country power cord set requirements 140 Customer Support 141, 176 D Digital Audio...

Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs

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...specific 140 power problems 147 power supply fan 32 removal and replacement 72 SFF removal and replacement 123 power switch assembly SFF removal and replacement 120 power switch/LED removal and replacement 68 preparation for disassembly 35 printer problems 156 problems audio 155 CD-ROM or DVD 166 flash drive 168 front panel 169 general 144 hard drive 148 hardware installation 142 Internet access 170 keyboard 158 Media Card Reader 149 memory 165 monitor 151 mouse 158 network 162 power 147 printer 156 software 172 processor removal and replacement 71 SFF removal and replacement 122 R rear center...

Maintenance & Service Guide: HP Pro 3000/3010/3080 Business PCs

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... 129 serial connector 6, 9 service considerations 32 serviceability features 4, 8 setup utility HP Pro 3000 MT/3080 MT 13 HP Pro 3010 MT 19 SFF access panel removal and replacement 85 battery removal and replacement 126 bezel blank removal and replacement 87 disassembly preparation 84 drives removal and replacement 101 front bezel removal and replacement 86 front I/O device removal and replacement 119 heatsink removal and replacement 121 memory removal and replacement 88 plastic wire fastener removal and replacement 117 power supply removal and replacement 123 power switch assembly removal and...

Illustrated Parts & Service Map: HP Pro 3010 Business PC Microtower Chassis

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... (2) external 5.25-inch optical disk drives • (1) external 3.5-inch drive (for optional media reader) • (2) internal 3.5-inch hard disk drives Front: (2) USB 2.0 ports, headphone output, microphone jack Rear: (6) USB 2.0 ports, serial port, RJ-45 network interface, DVI-D and VGA video interfaces, microphone jack, audio in the U. Document Number 597660-001. 1st Edition November 2009. The information con- HP shall not be liable for technical or editorial errors or omissions contained herein. Illustrated Parts & Service Map HP Pro 3010 Business PC Microtower Chassis...

Illustrated Parts & Service Map: HP Pro 3010 Business PC Microtower Chassis

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... boot display device when more than 2 video options are used. 2 short beeps and 1 long beep followed by a three second pause Flashing operation has failed (checksum error, corrupted image, etc.) 1. Set to load setup defaults. Allows you to set system time. Specifies boot device priority within hard drives. ity HDD Boot Priority Specifies boot device priority within CD/DVD drives. Replace the CD with a new one second pause found . This clears CMOS. 6. If the screen prompt opportunity is accessed by system: Integrated (Onboard), PCI, PCI...

HP Pro 3010 - Microtower PC Research

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Illustrated Parts & Service Map: HP Pro 3010 Business PC Microtower Chassis

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