HP Pro 3400 Support Question
HP Pro 3400 Support Question
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Question posted by dcbbmc on August 10th, 2013
Hp Pro 3400 Microtower Pc Front Audio Jack Headphone Output Does Not Work
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Current Answers
Related HP Pro 3400 Manual Pages
HP Pro 3400 Microtower PC, HP Pro 3405 Microtower PC, and HP Pro 3410 Microtower PC - Illustrated Parts and Service Map - Page 1
...2.0 ports, RJ-45 Ethernet Port, DVI-I and DVI-D video Ports,microphone jack, audio in/out jacks 5.1 channel audio out) 3410: Rear I /O assembly 3 Chassis fan for technical or editorial errors or omissions contained herein. Illustrated Parts & Service Map
HP Pro 3400/3405/3410 Microtower Business PC
© 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject...
HP Pro 3400 Microtower PC, HP Pro 3405 Microtower PC, and HP Pro 3410 Microtower PC - Illustrated Parts and Service Map - Page 2
...Mini PCIe connector
PCIEX16
PCI slot
CLR_PASS
Password header
AUDIO
Audio connectors
CLR_CMOS CMOS header
S/PDIF_OUT1 SPDIF audio connector
SATA2
1st optical drive
SYSFAN
Fan connector
SATA0... X4 A8-3550, 2.8 GHz, 4-MB L2 cache; Remove suspected card, reboot 3.
HP Pro 3400/3405 (3400 shown)
System Board Connectors and Jumpers (component location may vary)
CPU _FAN
Heat sink ...
HP Pro 3400 Microtower PC, HP Pro 3405 Microtower PC, and HP Pro 3410 Microtower PC - Illustrated Parts and Service Map - Page 3
... execute self-tests on pins 2 and 3. 7. enable/disable
HP Pro 3400/3405/3410, MT
670581-001
page 3 Channel B
AUDIO
Audio connectors
ATXPOWER Main power connector
LAN+USB
LAN + USB connector
...emulation type (none or hard
disk). Allows you to view CPU and system fan speeds. HP Pro 3410
System Board Connectors and Jumpers (component location may vary)
PCI 1
PCI slot
PROCESSOR ...
HP Pro 3400 Microtower PC, HP Pro 3405 Microtower PC, HP Pro 3410 Microtower PC, and HP Pro 3410 Small Form Factor PC - Maintena - Page 1
Maintenance & Service Guide
HP Pro 3400 Microtower Business PC HP Pro 3405 Microtower Business PC HP Pro 3410 Microtower Business PC HP Pro 3410 Small Form Factor Business PC
HP Pro 3400 Microtower PC, HP Pro 3405 Microtower PC, HP Pro 3410 Microtower PC, and HP Pro 3410 Small Form Factor PC - Maintena - Page 2
... notice. The only warranties for technical or editorial errors or omissions contained herein.
Maintenance & Service Guide
HP Pro 3400 Microtower Business PC
HP Pro 3405 Microtower Business PC
HP Pro 3410 Microtower Business PC
HP Pro 3410 Small Form Factor Business PC
First Edition (September 2011)
Document Part Number: 670580-001 © Copyright 2011 Hewlett-Packard Development Company...
HP Pro 3400 Microtower PC, HP Pro 3405 Microtower PC, HP Pro 3410 Microtower PC, and HP Pro 3410 Small Form Factor PC - Maintena - Page 11
...HP Pro 3400 series includes the following features: ● Choice of Intel® (HP Pro 3400 and HP Pro 3410) or AMD processor (HP Pro 3405) ● Choice of integrated graphics or ATI or NVIDIA graphics cards ● Up to 8 GB DDR3 SDRAM system memory available standard (depending on model) ● Hard drives:
Model 3400... ● Optical drives: Model 3400 SuperMulti DVD drive DVD-ROM drive...
HP Pro 3400 Microtower PC, HP Pro 3405 Microtower PC, HP Pro 3410 Microtower PC, and HP Pro 3410 Small Form Factor PC - Maintena - Page 12
...(5 on board header (including 2 on Front I/O, 4 rear) ● Video ports:
Model 3400 DVI VGA Model 3405 DVI-I DVI-D Model 3410 VGA HDMI ● HP Wireless NIC 802.11b/g/n Mini Card (1x1) (optional for HP Pro 3400 and HP Pro 3405 only) ● 5.1 channel audio (HP Pro 3400 and 3410); 7.1 channel audio (HP Pro 3405) ● Genuine Windows 7 versions, FreeDOS, or RedFlag Linux
2 Chapter 1 Product...
HP Pro 3400 Microtower PC, HP Pro 3405 Microtower PC, HP Pro 3410 Microtower PC, and HP Pro 3410 Small Form Factor PC - Maintena - Page 13
...-45
8
HP USB Standard Value Keyboard
network interface, DVI and VGA video interfaces,
microphone jack, audio in/out jacks (5.1 channel
audio out)
4
Front I/O includes: (2) USB 2.0 ports, dedicated 9
Display (sold separately)
headphone output, microphone jack
5
(1) internal 3.5" hard drive bays
1 HP Pro 3400 and HP Pro 3405 only, HP Pro 3410 has no mini PCI slot
Microtower Components 3
HP Pro 3400 Microtower PC, HP Pro 3405 Microtower PC, HP Pro 3410 Microtower PC, and HP Pro 3410 Small Form Factor PC - Maintena - Page 14
... Microtower Components
1
External 5.25" drive bay for optical drive
6
2
Internal 3.5" hard drive bay
7
3
Rear I/O includes: (3) PCIe x1 slots, (1) PCIe x16 8
slot, (1) miniPCI slot, (4) USB 2.0 ports, RJ-45
network interface, DVI and VGA video interfaces,
microphone jack, audio in/out jacks (5.1 channel
audio out)
4
Front I/O includes: (2) USB 2.0 ports, dedicated 9
headphone output...
HP Pro 3400 Microtower PC, HP Pro 3405 Microtower PC, HP Pro 3410 Microtower PC, and HP Pro 3410 Small Form Factor PC - Maintena - Page 56
... and device width can vary between the channels. Microtower Chassis Populating DIMM Sockets
Populate the DIMM sockets in...DIMM Socket Locations (HP Pro 3400 model shown)
Table 7-1 DIMM Sockets
Description
Socket Color
Insertion Order
XMM1 socket, Channel A
HP Pro 3400: Black
1
(populate first)
HP Pro 3405/3410:
Blue
XMM2 socket, Channel A
HP Pro 3400: Black
2
HP Pro 3405/3410: Blue
...
HP Pro 3400 Microtower PC, HP Pro 3405 Microtower PC, HP Pro 3410 Microtower PC, and HP Pro 3410 Small Form Factor PC - Maintena - Page 59
... has the following expansion slots: Table 7-2 Expansion Slots
Slot Type PCI 2.3 slots. PCI Express x1 slots
PCI Express x16 slots MiniPCI slot
Number of Slots 2 (HP Pro 3410 only)
3 (HP Pro 3400 and HP Pro 3405); 1 (HP Pro 3410) 1 1 (HP Pro 3400 and HP Pro 3405 only)
Expansion Cards 49 Can accommodate an expansion card up to 17.46 cm (6.875 inches) in length.
HP Pro 3400 Microtower PC, HP Pro 3405 Microtower PC, HP Pro 3410 Microtower PC, and HP Pro 3410 Small Form Factor PC - Maintena - Page 66
... Power supply, 24-pin Power supply, 4-pin Chassis fan Heat sink fan
Speaker
Power switch Front I/O audio HP Pro 3400/3410: Media card reader HP Pro 3405: Front I/O USB HP Pro 3400/3410:Front I/O USB HP Pro 3405: Media card reader HP Pro 3400/3410:Front I/O USB HP Pro 3405:Front I/O USB Primary hard drive Primary optical drive Second hard drive Second optical drive
56 Chapter...
HP Pro 3400 Microtower PC, HP Pro 3405 Microtower PC, HP Pro 3410 Microtower PC, and HP Pro 3410 Small Form Factor PC - Maintena - Page 68
...a media card reader to:
◦ HP Pro 3400/3410: F_USB1 system board connector ◦ HP Pro 3405: F_USB2 system board connector ● ... must be mailed, place the drive in standby mode. Microtower Chassis For more information about preventing electrostatic damage, refer to... extremes, or products that you are discharged of work and damage to the power supply. Avoid exposing ...
HP Pro 3400 Microtower PC, HP Pro 3405 Microtower PC, HP Pro 3410 Microtower PC, and HP Pro 3410 Small Form Factor PC - Maintena - Page 69
...)
Table 7-6 System Board Drive Connections
System Board Connector
System Board Label
SATA0
SATA0
SATA1
SATA1
SATA2
SATA2
SATA3
SATA3
Media Card Reader
F_USB1 (HP Pro 3400/3410)
Color dark blue white light blue orange white
Drives 59 System Board Drive Connections
Refer to the following illustration and table to identify the ...
HP Pro 3400 Microtower PC, HP Pro 3405 Microtower PC, HP Pro 3410 Microtower PC, and HP Pro 3410 Small Form Factor PC - Maintena - Page 70
Figure 7-14 System Board Drive Connections (HP Pro 3405 shown)
Table 7-7 System Board Drive Connections - Model 3405
System Board Connector
System Board Label
Color
SATA1
SATA1
dark blue
SATA2
SATA2
white
SATA3
SATA3
light blue
SATA4
SATA4
orange
Media Card Reader
F_USB2
white
60 Chapter 7 Removal and Replacement Procedures - Microtower Chassis
HP Pro 3400 Microtower PC, HP Pro 3405 Microtower PC, HP Pro 3410 Microtower PC, and HP Pro 3410 Small Form Factor PC - Maintena - Page 73
... into the bottom of the chassis, and then unplug the three cables that connect the assembly to the following system board connectors:
Table 7-8 Front I/O connectors
HP Pro 3400/3410 models F_AUDIO - white connector F_USB4 - white connector F_USB3 - Front I/O and USB Panel Housing Assembly
Description Front I/O and USB assembly without card reader Front I/O and...
HP Pro 3400 Microtower PC, HP Pro 3405 Microtower PC, HP Pro 3410 Microtower PC, and HP Pro 3410 Small Form Factor PC - Maintena - Page 74
... in on the lever to the left of the assembly. To install the housing assembly, reverse the removal procedures. 64 Chapter 7 Removal and Replacement Procedures -
HP Pro 3405 models
6. Microtower Chassis Push in the chassis. Figure 7-19 Front I /O connectors - Figure 7-18 Front I /O connectors
7.
HP Pro 3400 Microtower PC, HP Pro 3405 Microtower PC, HP Pro 3410 Microtower PC, and HP Pro 3410 Small Form Factor PC - Maintena - Page 80
...sinks come from the white system board connector labeled CPU FAN (HP Pro 3400/3405) or CPU_FAN1 (HP Pro 3410) (1).
4. Microtower Chassis Disconnect the fan sink cable from the factory with fresh ...cleaned with an alcohol wipe and fresh thermal grease has been applied to keep from contaminating the work area with thermal grease. Loosen the four captive Torx screws (2) that its side to the ...
HP Pro 3400 Microtower PC, HP Pro 3405 Microtower PC, HP Pro 3410 Microtower PC, and HP Pro 3410 Small Form Factor PC - Maintena - Page 87
...of about three years. WARNING! Battery 77 The computer comes with eight screws.
7.
Figure 7-30 Removing the system board (HP Pro 3400 shown)
To install the system board, reverse the removal procedure. To reduce the risk of personal injury: ❑ Do ... to the chassis. There is secured with a 3-volt lithium coin cell battery. NOTE: HP Pro 3405 is a risk of the chassis.
HP Pro 3400 Microtower PC, HP Pro 3405 Microtower PC, HP Pro 3410 Microtower PC, and HP Pro 3410 Small Form Factor PC - Maintena - Page 168
Sound does not come out of the speaker or headphones.
The speakers should be plugged into the rear lineout jack and the headphones should be plugged into the wrong audio jack on the taskbar, then make sure that the device is disabled in Computer Setup.
Enable digital CD audio. In the Device Manager, right-click on the...
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