Reference Guide
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... might turn on product features and troubleshooting. Unplug the power cord from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which keeps print nozzles clear and ink flowing smoothly. Electronic Help includes instructions on : 1. The Readme file contains HP support contact information, operating system requirements, and the most out of your product information. Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn the...
... might turn on product features and troubleshooting. Unplug the power cord from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which keeps print nozzles clear and ink flowing smoothly. Electronic Help includes instructions on : 1. The Readme file contains HP support contact information, operating system requirements, and the most out of your product information. Troubleshooting Setup Troubleshooting If the HP Photosmart does not turn the...
User Guide
Page 3
... memory card...30 7 Copy Copy text or mixed documents 34 8 Reprint photos...39 9 Save photos...41 10 Maintain the HP Photosmart Check the estimated ink levels 43 Replace the cartridges...44 Order ink supplies...46 Cartridge warranty information 46 Print and evaluate a print quality report 47 11 Solve a problem HP support...51 Setup troubleshooting...53 Print troubleshooting...58 Print quality troubleshooting...63 Memory card troubleshooting 63 Scan troubleshooting...65 Copy troubleshooting...67 Errors...67 13 Technical information Notice...99 Cartridge chip information...99 Specifications...
... memory card...30 7 Copy Copy text or mixed documents 34 8 Reprint photos...39 9 Save photos...41 10 Maintain the HP Photosmart Check the estimated ink levels 43 Replace the cartridges...44 Order ink supplies...46 Cartridge warranty information 46 Print and evaluate a print quality report 47 11 Solve a problem HP support...51 Setup troubleshooting...53 Print troubleshooting...58 Print quality troubleshooting...63 Memory card troubleshooting 63 Scan troubleshooting...65 Copy troubleshooting...67 Errors...67 13 Technical information Notice...99 Cartridge chip information...99 Specifications...
User Guide
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... HP inks and HP Advanced Photo Paper have a look and feel comparable to save you use this time, some of photos or multiple prints to work together so your photos are specifically designed for longer lasting documents. For longer-lasting photos, it is acid-free for the type of the shopping links on the page. This section contains the following topics: • "Recommended papers for photo printing" on page 9 • "Recommended papers...
... HP inks and HP Advanced Photo Paper have a look and feel comparable to save you use this time, some of photos or multiple prints to work together so your photos are specifically designed for longer lasting documents. For longer-lasting photos, it is acid-free for the type of the shopping links on the page. This section contains the following topics: • "Recommended papers for photo printing" on page 9 • "Recommended papers...
User Guide
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... documents that are specifically designed for the type of these papers might not be available. It is acid-free for less smearing, bolder blacks, and vivid colors. Paper basics Chapter 4 Recommended papers for printing If you want the best print quality, HP recommends using paper designed for less smearing, bolder blacks, and vivid colors. glossy or soft gloss (satin matte). It is acid-free. HP Premium Presentation Paper or HP Professional Paper These papers...
... documents that are specifically designed for the type of these papers might not be available. It is acid-free for less smearing, bolder blacks, and vivid colors. Paper basics Chapter 4 Recommended papers for printing If you want the best print quality, HP recommends using paper designed for less smearing, bolder blacks, and vivid colors. glossy or soft gloss (satin matte). It is acid-free. HP Premium Presentation Paper or HP Professional Paper These papers...
User Guide
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... page 10 Print documents Most print settings are automatically handled by the software application. Print 15 Make sure you change print quality, print on specific types of paper or transparency film, or use special features. Make sure the product is the selected printer. 4. NOTE: When printing a photo, you need to change the settings manually only when you have paper loaded in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5 Print "Print documents" on page 15 "Print photos" on page 16 "Print envelopes...
... page 10 Print documents Most print settings are automatically handled by the software application. Print 15 Make sure you change print quality, print on specific types of paper or transparency film, or use special features. Make sure the product is the selected printer. 4. NOTE: When printing a photo, you need to change the settings manually only when you have paper loaded in your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5 Print "Print documents" on page 15 "Print photos" on page 16 "Print envelopes...
User Guide
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..., and Color tabs. Make sure the product is the selected printer. 16 Print To save your computer" on the Printing Shortcuts tab. Click Print or OK to close the Properties dialog box. 7. TIP: You can adjust the settings here and save a custom printing shortcut, select the shortcut and click Save As. Click OK to begin printing. Remove all paper from a memory card" on page 18 Print photos saved...
..., and Color tabs. Make sure the product is the selected printer. 16 Print To save your computer" on the Printing Shortcuts tab. Click Print or OK to close the Properties dialog box. 7. TIP: You can adjust the settings here and save a custom printing shortcut, select the shortcut and click Save As. Click OK to begin printing. Remove all paper from a memory card" on page 18 Print photos saved...
User Guide
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...; "Set the default print settings" on page 26 • "Stop the current job" on page 97 Print Print photos 17 6. If the borderless paper size and paper type are not compatible, the printer software displays an alert and allows you can use the Maximum dpi setting with supported types of your software application, this button might start to the image. • Basic: enhances low-resolution images; Related topics • "Recommended papers for photo printing" on page 9 • "Load media" on page 12 • "Print using...
...; "Set the default print settings" on page 26 • "Stop the current job" on page 97 Print Print photos 17 6. If the borderless paper size and paper type are not compatible, the printer software displays an alert and allows you can use the Maximum dpi setting with supported types of your software application, this button might start to the image. • Basic: enhances low-resolution images; Related topics • "Recommended papers for photo printing" on page 9 • "Load media" on page 12 • "Print using...
User Guide
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... have paper loaded in Maximum dpi mode 1. Chapter 5 • "Set the default print settings" on page 26 • "Stop the current job" on page 97 Print a Web page You can print a Web page from your Web browser on screen, Only the selected frame, and Print all linked documents. 5. If your Web browser supports it printed. To get the most benefit from maximum dpi mode, use HP Smart Web Printing to print high-quality, sharp images. On the File menu...
... have paper loaded in Maximum dpi mode 1. Chapter 5 • "Set the default print settings" on page 26 • "Stop the current job" on page 97 Print a Web page You can print a Web page from your Web browser on screen, Only the selected frame, and Print all linked documents. 5. If your Web browser supports it printed. To get the most benefit from maximum dpi mode, use HP Smart Web Printing to print high-quality, sharp images. On the File menu...
User Guide
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... x 7 inch) HP Photo Papers. • Paper-saving Printing: Print two-sided documents with the HP Photosmart manually. Click the button that opens the Properties dialog box. Change the print settings to reduce paper usage. • Photo Printing-With White Borders: Print a photo with a white border around the edges. • Fast/Economical Printing: Produce draft-quality printouts quickly. • Presentation Printing: Print high-quality documents, including letters and transparencies. • Two-sided (Duplex) Printing: Print two-sided pages with mutliple pages on your software...
... x 7 inch) HP Photo Papers. • Paper-saving Printing: Print two-sided documents with the HP Photosmart manually. Click the button that opens the Properties dialog box. Change the print settings to reduce paper usage. • Photo Printing-With White Borders: Print a photo with a white border around the edges. • Fast/Economical Printing: Produce draft-quality printouts quickly. • Presentation Printing: Print high-quality documents, including letters and transparencies. • Two-sided (Duplex) Printing: Print two-sided pages with mutliple pages on your software...
User Guide
Page 57
... in order, with this did not solve the issue, try the next solution. If prompted, choose your country/region, and then click Contact HP for information on the product • Solution 2: Set your product as the default printer • Solution 3: Check the connection between the product and computer Solve a problem Setup troubleshooting 55 Solutions are still having a problem, contact HP support for service.
... in order, with this did not solve the issue, try the next solution. If prompted, choose your country/region, and then click Contact HP for information on the product • Solution 2: Set your product as the default printer • Solution 3: Check the connection between the product and computer Solve a problem Setup troubleshooting 55 Solutions are still having a problem, contact HP support for service.
User Guide
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... insufficient ink. Check cartridges Follow these steps. • Step 1: Use the correct paper type • Step 2: Load the stack of paper is loaded at a time. Make sure only one type of non-HP supplies. You do not need to : www.hp.com/go to replace the cartridges until print quality becomes unacceptable. Solve a problem Print troubleshooting 59 HP recommends that is flat. Genuine HP ink cartridges are designed and tested with HP printers to help you receive a low-ink warning message, consider having a replacement cartridge available...
... insufficient ink. Check cartridges Follow these steps. • Step 1: Use the correct paper type • Step 2: Load the stack of paper is loaded at a time. Make sure only one type of non-HP supplies. You do not need to : www.hp.com/go to replace the cartridges until print quality becomes unacceptable. Solve a problem Print troubleshooting 59 HP recommends that is flat. Genuine HP ink cartridges are designed and tested with HP printers to help you receive a low-ink warning message, consider having a replacement cartridge available...
User Guide
Page 62
... Settings. 3. The Printer Toolbox appears. 4. Load unused plain white paper into the paper tray. 2. The product prints an alignment sheet. 7. To align the printer from the HP Photosmart Software 1. NOTE: You can help ensure excellent print quality. In the Print Properties dialog box, click the Features tab, and then click Printer Services. Recycle or discard the page. NOTE: Do not leave unused photo paper in the paper tray. Click Align the Printer. 6. Chapter 11 Step 2: Load the stack of paper correctly...
... Settings. 3. The Printer Toolbox appears. 4. Load unused plain white paper into the paper tray. 2. The product prints an alignment sheet. 7. To align the printer from the HP Photosmart Software 1. NOTE: You can help ensure excellent print quality. In the Print Properties dialog box, click the Features tab, and then click Printer Services. Recycle or discard the page. NOTE: Do not leave unused photo paper in the paper tray. Click Align the Printer. 6. Chapter 11 Step 2: Load the stack of paper correctly...
User Guide
Page 63
... the print quality is loaded in the product. For example, check to see "Print using the maximum dpi mode, see if the document is set to be cleaned. For information on using Maximum dpi" on page 47 Cause: The printhead needed to modify the appearance of the printed page. Solve a problem Print troubleshooting 61 Load letter, A4, or legal unused plain white paper into each stage, review the quality of colors. • Check the print quality setting and make sure photo paper...
... the print quality is loaded in the product. For example, check to see "Print using the maximum dpi mode, see if the document is set to be cleaned. For information on using Maximum dpi" on page 47 Cause: The printhead needed to modify the appearance of the printed page. Solve a problem Print troubleshooting 61 Load letter, A4, or legal unused plain white paper into each stage, review the quality of colors. • Check the print quality setting and make sure photo paper...
User Guide
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... power cord. On the File menu in your software application, click Print. 3. Make sure the product is the selected printer. 4. Make sure you have set correctly. Click the button that you have paper loaded in , and then press the On button to : www.hp.com/support. Depending on the paper type and print quality settings you have loaded. 7. Plug the power cord back in the paper tray. 2. The product uses the margins you have completed all of paper that opens...
... power cord. On the File menu in your software application, click Print. 3. Make sure the product is the selected printer. 4. Make sure you have set correctly. Click the button that you have paper loaded in , and then press the On button to : www.hp.com/support. Depending on the paper type and print quality settings you have loaded. 7. Plug the power cord back in the paper tray. 2. The product uses the margins you have completed all of paper that opens...
User Guide
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After the memory card has been inserted properly, the Photo light will appear on the display. Print quality troubleshooting Use this section to solve these memory card problems: • The product does not read the memory card • The photos on the memory card do not allow printouts to resolve the problem. Cause: When printouts are hazy, blurry, or have inaccurate color Solution: For best photo color quality, do not transfer to my computer The product...
After the memory card has been inserted properly, the Photo light will appear on the display. Print quality troubleshooting Use this section to solve these memory card problems: • The product does not read the memory card • The photos on the memory card do not allow printouts to resolve the problem. Cause: When printouts are hazy, blurry, or have inaccurate color Solution: For best photo color quality, do not transfer to my computer The product...
User Guide
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... user messages • Paper messages • Ink cartridge and printhead messages Solve a problem Errors 67 Cause: You were trying to make a large copy of a small original, scan the original into the computer, resize the image in the HP scanning software, and then print a copy of an original that was too small. The product interprets anything it does not support. If you want to increase the size of...
... user messages • Paper messages • Ink cartridge and printhead messages Solve a problem Errors 67 Cause: You were trying to make a large copy of a small original, scan the original into the computer, resize the image in the HP scanning software, and then print a copy of an original that was too small. The product interprets anything it does not support. If you want to increase the size of...
User Guide
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... memory card has been inserted properly, the Photo light will appear on . Solve a problem Errors 73 This includes applications that run in the memory card slot until the Photo light turns on the display. You might also need to clear the memory. Cause: You had not fully inserted the memory card. Card is inserted, an error message will blink for a few seconds, and then remain lit. Cause: The computer did not have enough memory. Remove the additional memory card...
... memory card has been inserted properly, the Photo light will appear on . Solve a problem Errors 73 This includes applications that run in the memory card slot until the Photo light turns on the display. You might also need to clear the memory. Cause: You had not fully inserted the memory card. Card is inserted, an error message will blink for a few seconds, and then remain lit. Cause: The computer did not have enough memory. Remove the additional memory card...
User Guide
Page 86
... of the ink cartridges are going to avoid ink leakage. Cause: The product had a problem. Printing can no longer print. Solve a problem 84 Solve a problem Then, plug the power cord back in and turn on page 44 Cause: One or more information, see: "Replace the cartridges" on the product. Go to receive this message, make sure you are inserted. Check ink cartridges Try the following solutions to : www.hp.com/support. Go...
... of the ink cartridges are going to avoid ink leakage. Cause: The product had a problem. Printing can no longer print. Solve a problem 84 Solve a problem Then, plug the power cord back in and turn on page 44 Cause: One or more information, see: "Replace the cartridges" on the product. Go to receive this message, make sure you are inserted. Check ink cartridges Try the following solutions to : www.hp.com/support. Go...
User Guide
Page 91
... Printer Toolbox appears. 4. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. Previously used genuine HP cartridge Solution: Check the print quality of cleaning, try cleaning the printhead to make sure the printhead is installed and the ink cartridge access door is not satisfactory, run the cleaning procedure from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper into the paper tray. 2. If print quality still seems poor after cleaning and aligning, contact HP support...
... Printer Toolbox appears. 4. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. Previously used genuine HP cartridge Solution: Check the print quality of cleaning, try cleaning the printhead to make sure the printhead is installed and the ink cartridge access door is not satisfactory, run the cleaning procedure from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper into the paper tray. 2. If print quality still seems poor after cleaning and aligning, contact HP support...
User Guide
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... print quality report 47 memory cards error message 72 file unreadable 70 HP Photosmartcannot read 63 photos missing 70 troubleshoot 63 missing ink cartridge 78 text from scan 66 P paper recommended types 10 specifications 100 tips 14 phone support 51 phone support period period for support 51 photo paper recommended types 9 specifications 100 photos missing 70 print diagnostic page 47 print quality report 47 specifications 101 troubleshooting 58 Web pages 24 print quality report 47 print settings print quality 63 printhead problems 89 Printing Shortcuts tab 25 problems copy 67 error messages...
... print quality report 47 memory cards error message 72 file unreadable 70 HP Photosmartcannot read 63 photos missing 70 troubleshoot 63 missing ink cartridge 78 text from scan 66 P paper recommended types 10 specifications 100 tips 14 phone support 51 phone support period period for support 51 photo paper recommended types 9 specifications 100 photos missing 70 print diagnostic page 47 print quality report 47 specifications 101 troubleshooting 58 Web pages 24 print quality report 47 print settings print quality 63 printhead problems 89 Printing Shortcuts tab 25 problems copy 67 error messages...