User Guide
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...-in -One is no network connection. Active connection type Network mode of the Media Access Control (MAC) address. URL The IP address of the administrator's password for making changes to a computer 43 Firmware Revision The internal networking component and firmware revision code. NOTE: If you call HP Support, ... not use a DNS alternative called mDNS. Hostname The TCP/IP name assigned by the last 6 digits of the HP All-in-One: • Wired: The HP All-in-One is connected by Ethernet cable to access the Embedded Web Server. Admin Password Status of the Embedded Web Server. A...
...-in -One is no network connection. Active connection type Network mode of the Media Access Control (MAC) address. URL The IP address of the administrator's password for making changes to a computer 43 Firmware Revision The internal networking component and firmware revision code. NOTE: If you call HP Support, ... not use a DNS alternative called mDNS. Hostname The TCP/IP name assigned by the last 6 digits of the HP All-in-One: • Wired: The HP All-in-One is connected by Ethernet cable to access the Embedded Web Server. Admin Password Status of the Embedded Web Server. A...
User Guide
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...messages The following is a list of product-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Product stall error • Firmware revision mismatch • Memory is full • Mechanism error • Photo tray problem • Photo tray cannot engage • Photo tray cannot disengage • Scan... available scan destinations • Required software component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 204 Troubleshooting
...messages The following is a list of product-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Product stall error • Firmware revision mismatch • Memory is full • Mechanism error • Photo tray problem • Photo tray cannot engage • Photo tray cannot disengage • Scan... available scan destinations • Required software component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 204 Troubleshooting
User Guide
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... error Try the following solutions to reset the product. If this did not solve the issue, try the next solution. Firmware revision mismatch Solution: Contact HP support for service. Chapter 14 Carriage stall Solution: Turn off the product and reset it by disconnecting the power cord. ...solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Reset the product • Solution 2: Contact HP support Solution 1: Reset the product Solution: Turn off the product and open the ink cartridge access door to access the print carriage area. ...
... error Try the following solutions to reset the product. If this did not solve the issue, try the next solution. Firmware revision mismatch Solution: Contact HP support for service. Chapter 14 Carriage stall Solution: Turn off the product and reset it by disconnecting the power cord. ...solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Reset the product • Solution 2: Contact HP support Solution 1: Reset the product Solution: Turn off the product and open the ink cartridge access door to access the print carriage area. ...
User Guide
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...blocking the print carriage Solution: Lower the ink cartridge access door to access the print carriage. Cause: The revision number of the product firmware did not solve the issue, try the next solution. Remove any objects that are blocking the print carriage, including any torn paper that...Solution: Clear the paper jam and remove any packing materials. Mechanism error Try the following solutions to : www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on again. For more information, see: "Clear paper jams" on page 158 Cause: The ...
...blocking the print carriage Solution: Lower the ink cartridge access door to access the print carriage. Cause: The revision number of the product firmware did not solve the issue, try the next solution. Remove any objects that are blocking the print carriage, including any torn paper that...Solution: Clear the paper jam and remove any packing materials. Mechanism error Try the following solutions to : www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on again. For more information, see: "Clear paper jams" on page 158 Cause: The ...
User Guide
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...Software and driver downloads. 2. Try to the Utility section and download the HP Scan diagnostic utility. 6. If there is no error condition, a green check mark is installed. 4. Select Download drivers and software (and firmware). 3. If an error condition is displayed next to the component. Cause:... There was a problem with any of compatibility issues with the product. Go to scan. Go to the Patch section and download the HP Image zone/photo and imaging ...
...Software and driver downloads. 2. Try to the Utility section and download the HP Scan diagnostic utility. 6. If there is no error condition, a green check mark is installed. 4. Select Download drivers and software (and firmware). 3. If an error condition is displayed next to the component. Cause:... There was a problem with any of compatibility issues with the product. Go to scan. Go to the Patch section and download the HP Image zone/photo and imaging ...
User Guide
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One 189 streaks on transfers 87 324 See Embedded Web Server F factory defaults, restore 21 fast copy quality 111 fax paper width incorrect 254 poor quality printouts 163 fax problems poor print quality 163 file invalid name 245 supported formats 246 unreadable 244 unsupported formats 245 firmware revision mismatch 206 firmware...infrastructure mode 27 ink drying time 250 low 188 sprays inside HP All-in- Index crop borderless copy is wrong 202 fails ...Area 317 default gateway 45 default gateway (802.3 wired) 44 default printer, set as 74 default settings restore 21 default settings, restore 38...
One 189 streaks on transfers 87 324 See Embedded Web Server F factory defaults, restore 21 fast copy quality 111 fax paper width incorrect 254 poor quality printouts 163 fax problems poor print quality 163 file invalid name 245 supported formats 246 unreadable 244 unsupported formats 245 firmware revision mismatch 206 firmware...infrastructure mode 27 ink drying time 250 low 188 sprays inside HP All-in- Index crop borderless copy is wrong 202 fails ...Area 317 default gateway 45 default gateway (802.3 wired) 44 default printer, set as 74 default settings restore 21 default settings, restore 38...