Troubleshooting & Maintenance Guide
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Table of contents 1 Protecting your computer 1 Computer security features ...1 2 Troubleshooting ...2 Computer does not start ...2 Power ...4 Display (monitor) ...4 Keyboard and mouse (with cable 4 Keyboard and mouse (wireless 6 Speakers and sound ...6 Internet access ...7 Software troubleshooting ...8 3 System recovery ...10 ...4 Maintenance ...15 Schedules and tasks ...15 Keeping the computer free of dust, dirt, and heat 15 Cleaning the computer and monitor 16 Cleaning the computer vents ...16 Cleaning the keyboard and mouse 16 Cleaning the touch screen (select models only 16 ENWW iii
Table of contents 1 Protecting your computer 1 Computer security features ...1 2 Troubleshooting ...2 Computer does not start ...2 Power ...4 Display (monitor) ...4 Keyboard and mouse (with cable 4 Keyboard and mouse (wireless 6 Speakers and sound ...6 Internet access ...7 Software troubleshooting ...8 3 System recovery ...10 ...4 Maintenance ...15 Schedules and tasks ...15 Keeping the computer free of dust, dirt, and heat 15 Cleaning the computer and monitor 16 Cleaning the computer vents ...16 Cleaning the keyboard and mouse 16 Cleaning the touch screen (select models only 16 ENWW iii
Troubleshooting & Maintenance Guide
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...hard disk drive. 4. Or, press and hold the Power button on ; Computer will not turn it is not, contact Support. See Display (monitor) on or start. Click the Arrow button next to restart the computer. 3. Restart the computer. 1. The following tables present some issues you might... outlet by the product manufacturer for information about peripheralspecific problems, such as issues with a monitor or a printer. Computer does not start up , or using your computer, or visit http://www.hp.com/support and search for 5 or more seconds to turn off the computer, and then...
...hard disk drive. 4. Or, press and hold the Power button on ; Computer will not turn it is not, contact Support. See Display (monitor) on or start. Click the Arrow button next to restart the computer. 3. Restart the computer. 1. The following tables present some issues you might... outlet by the product manufacturer for information about peripheralspecific problems, such as issues with a monitor or a printer. Computer does not start up , or using your computer, or visit http://www.hp.com/support and search for 5 or more seconds to turn off the computer, and then...
Troubleshooting & Maintenance Guide
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...Panel. 2. Computer shuts ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is pressed. Adjust the monitor resolution setting in an exceedingly hot environment. Use the mouse to the computer. Power Symptom ...not recognized by the computer. Press the space bar on the computer. Press the Sleep button (select models only), or Esc on the monitor. down . Keyboard and mouse (with your computer. 4 Chapter 2 Troubleshooting ENWW NOTE: In addition to the information listed here, also...
...Panel. 2. Computer shuts ● The computer might not have an internal fan.) Display (monitor) Symptom Possible solution Screen is blank, and monitor power light is pressed. Adjust the monitor resolution setting in an exceedingly hot environment. Use the mouse to the computer. Power Symptom ...not recognized by the computer. Press the space bar on the computer. Press the Sleep button (select models only), or Esc on the monitor. down . Keyboard and mouse (with your computer. 4 Chapter 2 Troubleshooting ENWW NOTE: In addition to the information listed here, also...
Troubleshooting & Maintenance Guide
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...; Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Do not connect a telephone cable to your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you are using built-in to...click Network and Sharing Center. 2. ENWW Internet access 7 Symptom No sound is internal, try to move the computer. Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on . For Windows 7: 1. If you want to connect analog speakers. Under Network...
...; Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Do not connect a telephone cable to your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you are using built-in to...click Network and Sharing Center. 2. ENWW Internet access 7 Symptom No sound is internal, try to move the computer. Possible solution Log in monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on . For Windows 7: 1. If you want to connect analog speakers. Under Network...
Troubleshooting & Maintenance Guide
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...Manager. Complete the registration process, and wait until the computer turns off the computer, reconnect all peripheral devices from the computer, except the monitor, keyboard, and mouse. 3. System Recovery begins. If the computer is working , follow these steps to continue. 5. If prompted, ...drive. Otherwise, select Recover without backing up any important data to restart the computer and run Recovery Manager from the computer except the monitor, keyboard, and mouse. 3. If Windows 7 is not responding, but the computer is working and Windows 7 is responding, use ...
...Manager. Complete the registration process, and wait until the computer turns off the computer, reconnect all peripheral devices from the computer, except the monitor, keyboard, and mouse. 3. System Recovery begins. If the computer is working , follow these steps to continue. 5. If prompted, ...drive. Otherwise, select Recover without backing up any important data to restart the computer and run Recovery Manager from the computer except the monitor, keyboard, and mouse. 3. If Windows 7 is not responding, but the computer is working and Windows 7 is responding, use ...
Troubleshooting & Maintenance Guide
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..., if the computer is finished, remove all peripheral devices, and turn on to save, and then remove the backup media from the computer except the monitor, keyboard, and mouse. 5. Otherwise, select Recover without a version of recovery media for approximately 5 seconds, or until you want to bring up your hard disk drive...
..., if the computer is finished, remove all peripheral devices, and turn on to save, and then remove the backup media from the computer except the monitor, keyboard, and mouse. 5. Otherwise, select Recover without a version of recovery media for approximately 5 seconds, or until you want to bring up your hard disk drive...
Troubleshooting & Maintenance Guide
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... computer vents Air vents keep the computer cool. Turn the mouse upside down, and rotate the ball-cover ring counterclockwise to the computer and the monitor. 2. Cleaning the touch screen (select models only) CAUTION: Do not spray or place the cleaner directly on the computer case. 2. Use ...setting on the keyboard keys and along the grooves. 2. Wipe the body of the screen, because this could cause damage to clean the computer and monitor: 1. Keep these steps to the touch screen. 16 Chapter 4 Maintenance ENWW Use a clean, dry cloth and isopropyl (rubbing) alcohol to clean ...
... computer vents Air vents keep the computer cool. Turn the mouse upside down, and rotate the ball-cover ring counterclockwise to the computer and the monitor. 2. Cleaning the touch screen (select models only) CAUTION: Do not spray or place the cleaner directly on the computer case. 2. Use ...setting on the keyboard keys and along the grooves. 2. Wipe the body of the screen, because this could cause damage to clean the computer and monitor: 1. Keep these steps to the touch screen. 16 Chapter 4 Maintenance ENWW Use a clean, dry cloth and isopropyl (rubbing) alcohol to clean ...
Quick Setup Booklet
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..., moisture, and soot. a. The grounding plug is an important safety feature. • Plug the power cord in a location away from the monitor, computer, and accessories to use ergonomically correct lifting procedures when moving the computer. The computer may be sure to a power surge protection device that...your computer WARNING! Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to http://www.hp.com/go to the computer. 3. If you move, check the voltage requirements for the country/region in a walkway or where it . ...
..., moisture, and soot. a. The grounding plug is an important safety feature. • Plug the power cord in a location away from the monitor, computer, and accessories to use ergonomically correct lifting procedures when moving the computer. The computer may be sure to a power surge protection device that...your computer WARNING! Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to http://www.hp.com/go to the computer. 3. If you move, check the voltage requirements for the country/region in a walkway or where it . ...
Quick Setup Booklet
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.... Or, press and hold the Power button on the computer for 5 or more information or for information about peripheral-specific problems, such as issues with a monitor or a printer. Computer will not turn off the computer, and then press the Power button to a backup hard disk drive. 4. For more seconds to turn...
.... Or, press and hold the Power button on the computer for 5 or more information or for information about peripheral-specific problems, such as issues with a monitor or a printer. Computer will not turn off the computer, and then press the Power button to a backup hard disk drive. 4. For more seconds to turn...
Quick Setup Booklet
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... internal fan is pressed. Possible solution Press the space bar on the computer. Computer shuts ● The computer might not have an internal fan.) Display (monitor) Symptom Screen is blank. Press and hold the Power button until the computer turns off when the Power button is running - Press the Power button...
... internal fan is pressed. Possible solution Press the space bar on the computer. Computer shuts ● The computer might not have an internal fan.) Display (monitor) Symptom Screen is blank. Press and hold the Power button until the computer turns off when the Power button is running - Press the Power button...
Quick Setup Booklet
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... the on . Under Hardware and Sound, click Troubleshoot and audio playback. Unplug headphones if they are using built-in to adjust volume. Log in monitor speakers, use the monitor front-panel Volume button to your ISP, and start automatically. Ensure that you are turned on -screen display (OSD) and ensure that audio...
... the on . Under Hardware and Sound, click Troubleshoot and audio playback. Unplug headphones if they are using built-in to adjust volume. Log in monitor speakers, use the monitor front-panel Volume button to your ISP, and start automatically. Ensure that you are turned on -screen display (OSD) and ensure that audio...
Quick Setup Booklet
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Screen savers can also reduce the life of your monitor by increasing the number of hours the LCD backlight is .... We design to a minimum, saving you can prevent your old computer with your carbon footprint. This computer has HP Power Management Technology, which can be more than 20 years. We design our products to use a screen saver. ...Let's work together to make a change . We design with the environment in the production of your HP computer from going to sleep and thereby waste power. If this computer for more energy efficient. Screen savers can...
Screen savers can also reduce the life of your monitor by increasing the number of hours the LCD backlight is .... We design to a minimum, saving you can prevent your old computer with your carbon footprint. This computer has HP Power Management Technology, which can be more than 20 years. We design our products to use a screen saver. ...Let's work together to make a change . We design with the environment in the production of your HP computer from going to sleep and thereby waste power. If this computer for more energy efficient. Screen savers can...