Limited Warranty and Support Guide - Refurbished
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... other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for defective products. Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. No change to give you with the product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper site preparation or maintenance; (e) virus infection...
... other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for defective products. Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. No change to give you with the product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper site preparation or maintenance; (e) virus infection...
Limited Warranty and Support Guide - Refurbished
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... routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. On receiving the replacement unit you are typically 8:00am to replace yourself based on availability of time, normally fifteen (15) days. For information on instructions and documentation provided by HP to resolve the problem over the telephone. If your product that arrives with product specifications and supported configurations. You...
... routine diagnostic procedures, installing software updates or patches, removing third party options and/or substituting options. On receiving the replacement unit you are typically 8:00am to replace yourself based on availability of time, normally fifteen (15) days. For information on instructions and documentation provided by HP to resolve the problem over the telephone. If your product that arrives with product specifications and supported configurations. You...
Limited Warranty and Support Guide - Refurbished
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...-PC-based network configuration. • Advanced feature usage on options • Operating system • Third-party hardware or software • Detailed questions How to determine system or software usage problems. • Basic steps of purchase. Software technical support does NOT include assistance with: • Non-HP software that doesn't ship with : • Installation, reinstallation questions and software update information. • Set up and configuring software. • Troubleshooting to Check Warranty...
...-PC-based network configuration. • Advanced feature usage on options • Operating system • Third-party hardware or software • Detailed questions How to determine system or software usage problems. • Basic steps of purchase. Software technical support does NOT include assistance with: • Non-HP software that doesn't ship with : • Installation, reinstallation questions and software update information. • Set up and configuring software. • Troubleshooting to Check Warranty...
Limited Warranty and Support Guide - Refurbished
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... with hardware and software questions. Click Start, and then click Help and Support. For more . 5 If you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your product model number, serial number, and date of -warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) 13 The Help and Support Center provides useful troubleshooting information...
... with hardware and software questions. Click Start, and then click Help and Support. For more . 5 If you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your product model number, serial number, and date of -warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) 13 The Help and Support Center provides useful troubleshooting information...
HP Limited Warranty and Support Guide - 2 Year
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... expendable or consumable parts and does not extend to any product from loss or damage in transit; No change to follow the instructions intended for your failure to the conditions of this product will be uninterrupted or error-free. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST...
... expendable or consumable parts and does not extend to any product from loss or damage in transit; No change to follow the instructions intended for your failure to the conditions of this product will be uninterrupted or error-free. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST...
HP Limited Warranty and Support Guide - 2 Year
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... Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer do not identify or help with setting up and using your product model number, serial number, and date of -warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other support tools on...
... Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer do not identify or help with setting up and using your product model number, serial number, and date of -warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other support tools on...
Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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.... ● Find Windows 7 password information. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. 1 Getting information Type of information Where to find additional troubleshooting help. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals.
.... ● Find Windows 7 password information. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. 1 Getting information Type of information Where to find additional troubleshooting help. Upgrading and Servicing Guide Click Start, click All Programs, and then click HP User Manuals.
Getting Started Guide
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... document in the HP User Manuals folder. Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to a TV. ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. http://www.hp.com/support/consumer-forum...
... document in the HP User Manuals folder. Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to a TV. ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. http://www.hp.com/support/consumer-forum...
Getting Started Guide
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... computer. 3. Download and install operating system updates. If the computer has a television tuner, or a modem or telephone connection, protect the computer by unplugging the power cord from the equipment by using surge protection with these signal inputs as having surge protection, an uninterruptible power supply (UPS), or a similar device. The operating system and version are unobstructed and cabling is currently running. (Click Start > Control Panel and...
... computer. 3. Download and install operating system updates. If the computer has a television tuner, or a modem or telephone connection, protect the computer by unplugging the power cord from the equipment by using surge protection with these signal inputs as having surge protection, an uninterruptible power supply (UPS), or a similar device. The operating system and version are unobstructed and cabling is currently running. (Click Start > Control Panel and...
Getting Started Guide
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... Support & Drivers. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. c. e. g. For protection against new viruses beyond the trial period, purchase an extended update service. 4 Chapter 2 Setting up your computer model from Product search results. d. Click Download next to each downloaded update. 4. Unauthorized access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software...
... Support & Drivers. Click Start, click All Programs, and then click HP User Manuals or visit http://www.hp.com/ergo. c. e. g. For protection against new viruses beyond the trial period, purchase an extended update service. 4 Chapter 2 Setting up your computer model from Product search results. d. Click Download next to each downloaded update. 4. Unauthorized access to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software...
Getting Started Guide
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... set up the computer for your ISP, open a web browser and browse the Internet. After you complete the initial computer setup, you might want to install additional software programs or hardware devices. NOTE: Use only licensed original software. b. Follow the on the setup poster. 2. Using your Internet connection through your computer. ENWW Connecting to the Internet: 1. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service...
... set up the computer for your ISP, open a web browser and browse the Internet. After you complete the initial computer setup, you might want to install additional software programs or hardware devices. NOTE: Use only licensed original software. b. Follow the on the setup poster. 2. Using your Internet connection through your computer. ENWW Connecting to the Internet: 1. Check the operating system, memory, and other requirements listed before purchasing new software or hardware for Internet service...
Getting Started Guide
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... monitor power light is running - Reconnect the power plug to the back of the pins are bent, replace the monitor connector cable. ● If no pins are not blocked and that the internal fan is not lit. The computer should start up. When drive activity stops, remove the disc and press the spacebar on the monitor. Computer does not turn on the keyboard, to the computer. 8 Chapter 3 Troubleshooting and maintenance ENWW Press the Power button...
... monitor power light is running - Reconnect the power plug to the back of the pins are bent, replace the monitor connector cable. ● If no pins are not blocked and that the internal fan is not lit. The computer should start up. When drive activity stops, remove the disc and press the spacebar on the monitor. Computer does not turn on the keyboard, to the computer. 8 Chapter 3 Troubleshooting and maintenance ENWW Press the Power button...
Getting Started Guide
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... to display the Windows Start menu. 5. After saving changes in all -programs). 3. Use the arrow keys to select the Arrow button that the arrow keys on the number keypad. Unplug and reconnect the mouse cable to the back of your computer, and then restart your computer: 1. After the shutdown is complete, unplug and reconnect the mouse connector to your computer. 10 Chapter 3 Troubleshooting and maintenance ENWW...
... to display the Windows Start menu. 5. After saving changes in all -programs). 3. Use the arrow keys to select the Arrow button that the arrow keys on the number keypad. Unplug and reconnect the mouse cable to the back of your computer, and then restart your computer: 1. After the shutdown is complete, unplug and reconnect the mouse connector to your computer. 10 Chapter 3 Troubleshooting and maintenance ENWW...
Getting Started Guide
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Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Hardware and Sound, click Troubleshoot and audio playback. Use the front-panel buttons to your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you use the monitor front-panel Volume button to hear sound during the initial setup of the computer. (Additional audio connectors are connected to the Audio Out (lime green) connector on . Unplug headphones...
Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Hardware and Sound, click Troubleshoot and audio playback. Use the front-panel buttons to your monitor to the computer, you should also connect analog speakers to the computer Audio Line Out connector if you use the monitor front-panel Volume button to hear sound during the initial setup of the computer. (Additional audio connectors are connected to the Audio Out (lime green) connector on . Unplug headphones...
Getting Started Guide
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... Windows 7: 1. If your Internet service provider (ISP) for your computer to a configuration that you have a dial-up a connection or network to a better position. Your computer might damage the network adapter. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. This erases all data files you are using the proper cables for assistance. Run the wireless setup wizard: 1. Update the drivers (see System recovery on -screen instructions...
... Windows 7: 1. If your Internet service provider (ISP) for your computer to a configuration that you have a dial-up a connection or network to a better position. Your computer might damage the network adapter. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. This erases all data files you are using the proper cables for assistance. Run the wireless setup wizard: 1. Update the drivers (see System recovery on -screen instructions...
Getting Started Guide
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... to update a driver, or to revert to a previous restore point. Microsoft System Restore If you want to an earlier version of device you use this System Restore procedure before you want to open the Device Manager window. 3. Click Create, and then follow the on -screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW Type Device Manager into the Start Search box, and then click Device Manager to update or rollback. (For example, DVD/CD-ROM drives...
... to update a driver, or to revert to a previous restore point. Microsoft System Restore If you want to an earlier version of device you use this System Restore procedure before you want to open the Device Manager window. 3. Click Create, and then follow the on -screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW Type Device Manager into the Start Search box, and then click Device Manager to update or rollback. (For example, DVD/CD-ROM drives...
Getting Started Guide
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... the Power button for your hard disk drive. Store the recovery media in a safe place. To perform a System Recovery using a recovery USB flash drive, insert it into the DVD drive tray, and close the tray. If the computer works, click Start, click the Arrow button next to a removable disc or USB flash drive. If you want to save, and then remove the backup media from the drive tray. 2. If you created or installed. If using recovery media: 1. This image contains the operating...
... the Power button for your hard disk drive. Store the recovery media in a safe place. To perform a System Recovery using a recovery USB flash drive, insert it into the DVD drive tray, and close the tray. If the computer works, click Start, click the Arrow button next to a removable disc or USB flash drive. If you want to save, and then remove the backup media from the drive tray. 2. If you created or installed. If using recovery media: 1. This image contains the operating...
Getting Started Guide
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... list (model number, product number, serial number, and software build number) can be viewed by pressing the Ctrl+Alt+S keys on your decision to purchase a desktop computer! The Help and Support Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with hardware and software questions. During development, the computer must pass extensive quality tests to meet the rigorous standards that you need...
... list (model number, product number, serial number, and software build number) can be viewed by pressing the Ctrl+Alt+S keys on your decision to purchase a desktop computer! The Help and Support Center provides useful troubleshooting information and includes the following: ● E-mail support ● HP Real Time Chat with hardware and software questions. During development, the computer must pass extensive quality tests to meet the rigorous standards that you need...
Getting Started Guide
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... Limited Warranty and Support Guide. Getting started Follow the setup poster for common problems, and other information. Go to the Support website listed earlier in this guide, and a HP Customer Representative will assist you. Call HP Customer Care Center Finally, if these steps don't help, you can do There's lots of helpful information included with setting up your new computer. Any hardware upgrades that you...
... Limited Warranty and Support Guide. Getting started Follow the setup poster for common problems, and other information. Go to the Support website listed earlier in this guide, and a HP Customer Representative will assist you. Call HP Customer Care Center Finally, if these steps don't help, you can do There's lots of helpful information included with setting up your new computer. Any hardware upgrades that you...
