Setup Guide
Page 6
.... • Do not place the device in direct sunlight or near chemicals. Install the printheads. Set up the device This section summarizes the steps you can gain access to the back...abrupt changes in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. Ink from the printhead area. 2. Connect the power cord and adapter and turn on the printheads to work. NOTE...section summarizes the setup process for the device to ensure proper contact before closing the printhead latch. 6. Install the control-panel faceplate. 3. NOTE: All four ink cartridges must be correctly...
.... • Do not place the device in direct sunlight or near chemicals. Install the printheads. Set up the device This section summarizes the steps you can gain access to the back...abrupt changes in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. Ink from the printhead area. 2. Connect the power cord and adapter and turn on the printheads to work. NOTE...section summarizes the setup process for the device to ensure proper contact before closing the printhead latch. 6. Install the control-panel faceplate. 3. NOTE: All four ink cartridges must be correctly...
Setup Guide
Page 7
...CD, you are loading. To ensure the best possible print quality, the device initializes and aligns the printheads. USB a. Ethernet network a. Remove the protective cover from the device's network connector. c. Lift ...). NOTE: Tray 2 can connect the device using the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). You can be loaded only with the right and back edges of...), and then follow the onscreen instructions to complete the software installation. a. For more than one of the device, print a Network configuration page to 250 sheets of paper into a port...
...CD, you are loading. To ensure the best possible print quality, the device initializes and aligns the printheads. USB a. Ethernet network a. Remove the protective cover from the device's network connector. c. Lift ...). NOTE: Tray 2 can connect the device using the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). You can be loaded only with the right and back edges of...), and then follow the onscreen instructions to complete the software installation. a. For more than one of the device, print a Network configuration page to 250 sheets of paper into a port...
Setup Guide
Page 9
...) port 11 Memory card slots 12 Memory device light 13 Document feeder tray 14 Width guides 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 Compact flash (types I and II, solid state only) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick...
...) port 11 Memory card slots 12 Memory device light 13 Document feeder tray 14 Width guides 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 Compact flash (types I and II, solid state only) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick...
Setup Guide
Page 19
...onscreen user guide on how to a computer, install the device software, and then run the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). Make sure the ink cartridges and printheads are connecting the device directly to fix any pauses or other required numbers, such as speed-dial entries. Review the... fails, review the report for faxing. Managing and configuring fax settings 15 From the control panel, press Setup. 2. Select Speed Dial Setup and do one entry or all entries: Select Delete Speed Dial and press the arrow keys to move to the speed-dial entry that the phone cord is...
...onscreen user guide on how to a computer, install the device software, and then run the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). Make sure the ink cartridges and printheads are connecting the device directly to fix any pauses or other required numbers, such as speed-dial entries. Review the... fails, review the report for faxing. Managing and configuring fax settings 15 From the control panel, press Setup. 2. Select Speed Dial Setup and do one entry or all entries: Select Delete Speed Dial and press the arrow keys to move to the speed-dial entry that the phone cord is...
Setup Guide
Page 26
...run the uninstallation utility (util\ccc\uninstall.bat on the control panel. You can print a Self-test diagnostic page. Press down firmly on each one of the supported operating systems. For more information, see the onscreen user guide on the Starter CD. • Make sure that the device can... download the device driver from the printheads. • Make sure that the USB drivers have removed the orange caps from www.hp.com/support. • In the Windows device manager, make sure that all installed. • Make ...
...run the uninstallation utility (util\ccc\uninstall.bat on the control panel. You can print a Self-test diagnostic page. Press down firmly on each one of the supported operating systems. For more information, see the onscreen user guide on the Starter CD. • Make sure that the device can... download the device driver from the printheads. • Make sure that the USB drivers have removed the orange caps from www.hp.com/support. • In the Windows device manager, make sure that all installed. • Make ...
User Guide
Page 10
... print quality diagnostic page 145 To align the printheads 146 To calibrate the linefeed 147 To clean the printheads 147 To clean the printhead contacts manually 147 To replace the printheads 150 Store printing supplies ...152 Store ink cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the...down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160 Something on the page is missing or incorrect...
... print quality diagnostic page 145 To align the printheads 146 To calibrate the linefeed 147 To clean the printheads 147 To clean the printhead contacts manually 147 To replace the printheads 150 Store printing supplies ...152 Store ink cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the...down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160 Something on the page is missing or incorrect...
User Guide
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... 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
... 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
User Guide
Page 12
... number 219 Power cord statement ...219 LED classification ...219 Regulatory information for shipment 204 Remove the ink cartridges and printheads before shipment 204 Remove the control-panel faceplate 205 Pack the device ...206 C Device specifications Physical specifications ...208 Product...212 Environmental specifications 212 Electrical specifications ...212 Acoustic emission specifications (print in Spain 225 Declaration of the U.S. Obtain HP telephone support 200 Before you call ...200 Telephone support numbers 201 Hewlett-Packard limited warranty statement 203 Prepare the device...
... number 219 Power cord statement ...219 LED classification ...219 Regulatory information for shipment 204 Remove the ink cartridges and printheads before shipment 204 Remove the control-panel faceplate 205 Pack the device ...206 C Device specifications Physical specifications ...208 Product...212 Environmental specifications 212 Electrical specifications ...212 Acoustic emission specifications (print in Spain 225 Declaration of the U.S. Obtain HP telephone support 200 Before you call ...200 Telephone support numbers 201 Hewlett-Packard limited warranty statement 203 Prepare the device...
User Guide
Page 14
...HP Printer Utility (Mac OS). You can obtain product information and further troubleshooting resources that are not included in -One parts Find other resources for the product You can also configure settings for setting up the device and information about the warranty and safety issues. 1 Get started This guide provides details about printhead...any standard Web browser. A printed version of the document is typically installed with the device. The HP Printer Utility is provided with the device software as an available installation option. Getting started Readme file and ...
...HP Printer Utility (Mac OS). You can obtain product information and further troubleshooting resources that are not included in -One parts Find other resources for the product You can also configure settings for setting up the device and information about the warranty and safety issues. 1 Get started This guide provides details about printhead...any standard Web browser. A printed version of the document is typically installed with the device. The HP Printer Utility is provided with the device software as an available installation option. Getting started Readme file and ...
User Guide
Page 15
... occurred. For more information, see Control panel. For more information, see Understand the network configuration page. Provide the latest printer software, and product and support information. Provides status, error, and warning information about using the software. Provides information about ... Use the HP photo and imaging software. For more information, see Obtain HP telephone support. www.hp.com/support www.hp.com Lists information to improve the print quality of pages printed from the trays and accessories • Ink levels • Printhead health status ...
... occurred. For more information, see Control panel. For more information, see Understand the network configuration page. Provide the latest printer software, and product and support information. Provides status, error, and warning information about using the software. Provides information about ... Use the HP photo and imaging software. For more information, see Obtain HP telephone support. www.hp.com/support www.hp.com Lists information to improve the print quality of pages printed from the trays and accessories • Ink levels • Printhead health status ...
User Guide
Page 18
Chapter 1 Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 CompactFlash (types I and II) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick, Memory Stick Duo, Memory Stick Pro 5 Front universal serial bus (USB) port (PictBridge-enabled) 14 Get started
Chapter 1 Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 CompactFlash (types I and II) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick, Memory Stick Duo, Memory Stick Pro 5 Front universal serial bus (USB) port (PictBridge-enabled) 14 Get started
User Guide
Page 87
.... If you have completed setting up the device to print error reports and confirmation reports automatically for each transaction. Make sure the ink cartridges and printheads are installed, and that the phone cord is a problem sending or receiving a fax. For information on the control-panel display after you experience problems sending...
.... If you have completed setting up the device to print error reports and confirmation reports automatically for each transaction. Make sure the ink cartridges and printheads are installed, and that the phone cord is a problem sending or receiving a fax. For information on the control-panel display after you experience problems sending...
User Guide
Page 91
....... Click the Cartridge Details button to ... (continued) If you want to view information Manage the device 87 Usage of ink cartridges and printheads. • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and... printhead status: Click the Information tab, and then click Ink Supplies in the left pane. • Accumulated ink and media usage: Click the Information...
....... Click the Cartridge Details button to ... (continued) If you want to view information Manage the device 87 Usage of ink cartridges and printheads. • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and... printhead status: Click the Information tab, and then click Ink Supplies in the left pane. • Accumulated ink and media usage: Click the Information...
User Guide
Page 96
...Configure trays. 92 Configure and manage Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you to set the tray lock and select a default tray... page. • Print Self-Test Diagnostic Page: Allows you to myPrintMileage and shows the device hardware and printhead health information. Printer Information: Provides a link to diagnose issues affecting the print quality of the installed ink cartridges. This page contains...
...Configure trays. 92 Configure and manage Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you to set the tray lock and select a default tray... page. • Print Self-Test Diagnostic Page: Allows you to myPrintMileage and shows the device hardware and printhead health information. Printer Information: Provides a link to diagnose issues affecting the print quality of the installed ink cartridges. This page contains...
User Guide
Page 97
.... Select Library, and then select Printers. 3. Select hp, select Utilities, and then select HP Printer Selector. 4. For more information, see To calibrate the linefeed. • HP Support: Gain access to HP Web site where you through aligning the printheads. From the Finder, select Computer from the Go menu. 2. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to configure...
.... Select Library, and then select Printers. 3. Select hp, select Utilities, and then select HP Printer Selector. 4. For more information, see To calibrate the linefeed. • HP Support: Gain access to HP Web site where you through aligning the printheads. From the Finder, select Computer from the Go menu. 2. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to configure...
User Guide
Page 100
... the self-test diagnostic page Use the self-test diagnostic page to: • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the amount of ink you have used ...Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you bookmark the site and connect to view, and then click myPrintMileage. NOTE...
... the self-test diagnostic page Use the self-test diagnostic page to: • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the amount of ink you have used ...Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you bookmark the site and connect to view, and then click myPrintMileage. NOTE...
User Guide
Page 101
... the estimated ink levels (represented in graphical form as the accumulated ink usage. Actual ink volumes may vary. 3. The status options for the printhead are an estimate only. If the status is . 4. If you need to print the self-test diagnostic page before calling. 1. Event Log... Click Device Information from the trays and accessories. 2. Printer Information: Shows device information (such as the device will not function until it is 'replace,' then the printhead should be monitored, but the printhead does not need to call HP, it is often useful to replaced. Understand the self-...
... the estimated ink levels (represented in graphical form as the accumulated ink usage. Actual ink volumes may vary. 3. The status options for the printhead are an estimate only. If the status is . 4. If you need to print the self-test diagnostic page before calling. 1. Event Log... Click Device Information from the trays and accessories. 2. Printer Information: Shows device information (such as the device will not function until it is 'replace,' then the printhead should be monitored, but the printhead does not need to call HP, it is often useful to replaced. Understand the self-...
User Guide
Page 147
... Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. Maintain and troubleshoot 143 The ink...problems • Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of supported ink cartridges for printing, and in printhead servicing, which prepares the device and cartridges for your device, print the self-test diagnostic page and read the information in different...
... Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Information and Support panel, and then click Retail Supplies Information. Maintain and troubleshoot 143 The ink...problems • Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of supported ink cartridges for printing, and in printhead servicing, which prepares the device and cartridges for your device, print the self-test diagnostic page and read the information in different...
User Guide
Page 149
... tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads. For more information, see Understand the self-test diagnostic page. • Embedded Web server: Open the ... and Support panel. Check the health of white paper. Manually clean the printhead contacts. For more information, see To open the Toolbox. CAUTION: HP is not good or fair, then perform one of printouts deteriorates, complete the relevant steps based on a clean sheet of...
... tab, and then click Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads. For more information, see Understand the self-test diagnostic page. • Embedded Web server: Open the ... and Support panel. Check the health of white paper. Manually clean the printhead contacts. For more information, see To open the Toolbox. CAUTION: HP is not good or fair, then perform one of printouts deteriorates, complete the relevant steps based on a clean sheet of...
User Guide
Page 150
... the left pane, select Align Printheads from the drop-down list in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align... from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are thin white ...
... the left pane, select Align Printheads from the drop-down list in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align... from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are thin white ...