Setup Guide
Page 26
...correctly in the tray, and is connected to use the Starter CD that you are using are closed . • If the display shows a printhead error message, clean the contacts on page 28. When the device is first turned on, it takes approximately 45 seconds to warm up. • ...your operating system. • Before installing software, make sure that you are using a computer running one to the CD-ROM drive that you type, make sure that the computer meets at www.hp.com/support. Verify installation preliminaries • Make sure to the 1-LINE port. Solving installation problems This...
...correctly in the tray, and is connected to use the Starter CD that you are using are closed . • If the display shows a printhead error message, clean the contacts on page 28. When the device is first turned on, it takes approximately 45 seconds to warm up. • ...your operating system. • Before installing software, make sure that you are using a computer running one to the CD-ROM drive that you type, make sure that the computer meets at www.hp.com/support. Verify installation preliminaries • Make sure to the 1-LINE port. Solving installation problems This...
User Guide
Page 10
... ...157 Troubleshooting tips and resources 157 Solve printing problems ...158 The device shuts down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160 Something...
... ...157 Troubleshooting tips and resources 157 Solve printing problems ...158 The device shuts down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160 Something...
User Guide
Page 11
...was copied 167 Documents are missing or faded 168 Size is reduced ...168 Copy quality is poor ...168 Copy defects are apparent 168 Error messages appear 169 The device prints half a page, then ejects the paper 169 Solve scan problems ...169 Scanner did nothing ...170 Scan... Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
...was copied 167 Documents are missing or faded 168 Size is reduced ...168 Copy quality is poor ...168 Copy defects are apparent 168 Error messages appear 169 The device prints half a page, then ejects the paper 169 Solve scan problems ...169 Scanner did nothing ...170 Scan... Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
User Guide
Page 15
..., error, and warning information about events that have occurred. For more information, see Monitor the device. • Device information: • Product name • Model number For more information, see HP Instant Support. Diagnoses issues that make it accessible for example, the duplexer) • Number of your printouts. Accessibility 11 Provide the latest printer...
..., error, and warning information about events that have occurred. For more information, see Monitor the device. • Device information: • Product name • Model number For more information, see HP Instant Support. Diagnoses issues that make it accessible for example, the duplexer) • Number of your printouts. Accessibility 11 Provide the latest printer...
User Guide
Page 87
You can also manually print system reports as required; Set up the device for faxing. Make sure the ink cartridges and printheads are installed, and that full-size paper is a problem sending or receiving a fax. From the control panel, press Setup. 4. You can do not work .... A blank or incorrect fax setting can cause problems faxing. • If the test fails, review the report for more information on how to print error reports and confirmation reports automatically for information on how to print a report only if there is loaded in the report to make sure their Internet...
You can also manually print system reports as required; Set up the device for faxing. Make sure the ink cartridges and printheads are installed, and that full-size paper is a problem sending or receiving a fax. From the control panel, press Setup. 4. You can do not work .... A blank or incorrect fax setting can cause problems faxing. • If the test fails, review the report for more information on how to print error reports and confirmation reports automatically for information on how to print a report only if there is loaded in the report to make sure their Internet...
User Guide
Page 161
...firmly to initialize it as the current or default printer. Ensure you are properly installed in their correct color-coded slots. For the Mac OS, set it after the printheads are installed. • No error messages appear on each printhead. • Printhead latch and all covers are closed. •...electrical socket. Close programs that you have a dynamic IP address for wired networking, and have removed the orange protective caps from each one to wipe dust, smudges, and stains off the power and unplug the power cord from the control panel. For more information, see...
...firmly to initialize it as the current or default printer. Ensure you are properly installed in their correct color-coded slots. For the Mac OS, set it after the printheads are installed. • No error messages appear on each printhead. • Printhead latch and all covers are closed. •...electrical socket. Close programs that you have a dynamic IP address for wired networking, and have removed the orange protective caps from each one to wipe dust, smudges, and stains off the power and unplug the power cord from the control panel. For more information, see...
User Guide
Page 162
...Wireless (802.11) in the Manual IP Address box. 3. The device is not responding (nothing prints) • Device does not accept printhead • Device takes a long time to print • Blank or partial page printed • Something on the page is missing or...hp.com/support) for the latest troubleshooting information, or product fixes and updates. Solve printing problems • The device shuts down unexpectedly Check the power and power connections Make sure the device is wrong • The device prints half a page, then ejects the paper The device shuts down unexpectedly • Error...
...Wireless (802.11) in the Manual IP Address box. 3. The device is not responding (nothing prints) • Device does not accept printhead • Device takes a long time to print • Blank or partial page printed • Something on the page is missing or...hp.com/support) for the latest troubleshooting information, or product fixes and updates. Solve printing problems • The device shuts down unexpectedly Check the power and power connections Make sure the device is wrong • The device prints half a page, then ejects the paper The device shuts down unexpectedly • Error...
User Guide
Page 192
...Make sure that your computer is closed properly. • If the display shows a printhead error message, clean the contacts on . Chapter 10 Troubleshoot installation issues If the following topics... except the Ready light, which should be on the printheads. Press down firmly on each one of the printheads and ink cartridges are firmly installed in good working order... in their correct, colorcoded slot. If the Attention light is blinking, check for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve alignment page ...
...Make sure that your computer is closed properly. • If the display shows a printhead error message, clean the contacts on . Chapter 10 Troubleshoot installation issues If the following topics... except the Ready light, which should be on the printheads. Press down firmly on each one of the printheads and ink cartridges are firmly installed in good working order... in their correct, colorcoded slot. If the Attention light is blinking, check for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve alignment page ...
User Guide
Page 239
...carriage access door, locating 14 printer driver accessories settings 22 settings 47 version 201 warranty 203 printhead latch, locating 14 printheads aligning 146 clean 147 clean contacts... manually 147 health, check 145 locating 14 maintaining 145 order online 198 part numbers 199 remove 204 replace 150 status 87, 97, 145 supported 208 troubleshoot 159 warranty 203 privacy, HP... computer 68 scan cancel 57 Direct Digital Filing 52 edit images 56 error messages 171 from memory card 62 proof sheets 62 self-test diagnostic...
...carriage access door, locating 14 printer driver accessories settings 22 settings 47 version 201 warranty 203 printhead latch, locating 14 printheads aligning 146 clean 147 clean contacts... manually 147 health, check 145 locating 14 maintaining 145 order online 198 part numbers 199 remove 204 replace 150 status 87, 97, 145 supported 208 troubleshoot 159 warranty 203 privacy, HP... computer 68 scan cancel 57 Direct Digital Filing 52 edit images 56 error messages 171 from memory card 62 proof sheets 62 self-test diagnostic...