Setup Guide
Page 6
..., some residual ink is left in the cartridge after it is used . Make sure that came with the device. For more information, see www.hp.com/go/ inkusage. 5. NOTE: Check the package contents and install optional accessories. 2 Set up the device. NOTE: All four ink cartridges must...installed for printing, and in the initialization process, which keeps print nozzles clear and ink flowing smoothly. CAUTION: Press down firmly on the printheads to remove the cardboard packing material from the cartridges is used in the printing process in a number of the device and open the ...
..., some residual ink is left in the cartridge after it is used . Make sure that came with the device. For more information, see www.hp.com/go/ inkusage. 5. NOTE: Check the package contents and install optional accessories. 2 Set up the device. NOTE: All four ink cartridges must...installed for printing, and in the initialization process, which keeps print nozzles clear and ink flowing smoothly. CAUTION: Press down firmly on the printheads to remove the cardboard packing material from the cartridges is used in the printing process in a number of the device and open the ...
Setup Guide
Page 7
...a. c. d. To ensure the best possible print quality, the device initializes and aligns the printheads. Connect the USB cable to complete the software installation. Print the Network configuration page. Wireless...the software installation. Lift the output tray. NOTE: Tray 2 can connect the device using one instance of the following types of the tray. Insert the Starter CD, click Install (..., when prompted. Fax If you install software using the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). When prompted, load paper, and then press the OK button....
...a. c. d. To ensure the best possible print quality, the device initializes and aligns the printheads. Connect the USB cable to complete the software installation. Print the Network configuration page. Wireless...the software installation. Lift the output tray. NOTE: Tray 2 can connect the device using one instance of the following types of the tray. Insert the Starter CD, click Install (..., when prompted. Fax If you install software using the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). When prompted, load paper, and then press the OK button....
Setup Guide
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...) port 11 Memory card slots 12 Memory device light 13 Document feeder tray 14 Width guides 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 Compact flash (types I and II, solid state only) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick...
...) port 11 Memory card slots 12 Memory device light 13 Document feeder tray 14 Width guides 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 Compact flash (types I and II, solid state only) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick...
Setup Guide
Page 19
...listed in the input tray before starting the test. 3. Make sure the ink cartridges and printheads are connecting the device directly to set the fax header, country/ region, and date and...these tools to a computer, install the device software, and then run the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). You can cause problems faxing. • If the test fails, review the ...also configure these settings from the embedded Web server (EWS). Select Speed Dial Setup and do one entry or all entries: Select Delete Speed Dial and press the arrow keys to move to using...
...listed in the input tray before starting the test. 3. Make sure the ink cartridges and printheads are connecting the device directly to set the fax header, country/ region, and date and...these tools to a computer, install the device software, and then run the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). You can cause problems faxing. • If the test fails, review the ...also configure these settings from the embedded Web server (EWS). Select Speed Dial Setup and do one entry or all entries: Select Delete Speed Dial and press the arrow keys to move to using...
Setup Guide
Page 26
... computer does not recognize the path to the CD-ROM drive that you type, make sure that the USB drivers have been removed from www.hp.com/support. • In the Windows device manager, make sure that you are firmly installed in good working order. • Make sure that the power... suggestions Check the computer system • Make sure that no lights are on or blinking except the Power light, which should be on each one of the printheads and ink cartridges are using are specifying the correct drive letter. • If the computer cannot recognize the Starter CD in the tray, and...
... computer does not recognize the path to the CD-ROM drive that you type, make sure that the USB drivers have been removed from www.hp.com/support. • In the Windows device manager, make sure that you are firmly installed in good working order. • Make sure that the power... suggestions Check the computer system • Make sure that no lights are on or blinking except the Power light, which should be on each one of the printheads and ink cartridges are using are specifying the correct drive letter. • If the computer cannot recognize the Starter CD in the tray, and...
User Guide
Page 10
... print quality diagnostic page 145 To align the printheads 146 To calibrate the linefeed 147 To clean the printheads 147 To clean the printhead contacts manually 147 To replace the printheads 150 Store printing supplies ...152 Store ink cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the...down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160 Something on the page is missing or incorrect...
... print quality diagnostic page 145 To align the printheads 146 To calibrate the linefeed 147 To clean the printheads 147 To clean the printhead contacts manually 147 To replace the printheads 150 Store printing supplies ...152 Store ink cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the...down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160 Something on the page is missing or incorrect...
User Guide
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... 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
... 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
User Guide
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... network 216 Notice to users of the Canadian telephone network 217 Notice to users of conformity ...226 8 Obtain HP telephone support 200 Before you call ...200 Telephone support numbers 201 Hewlett-Packard limited warranty statement 203 Prepare the ... 219 Regulatory model number 219 Power cord statement ...219 LED classification ...219 Regulatory information for shipment 204 Remove the ink cartridges and printheads before shipment 204 Remove the control-panel faceplate 205 Pack the device ...206 C Device specifications Physical specifications ...208 Product features and capacities...
... network 216 Notice to users of the Canadian telephone network 217 Notice to users of conformity ...226 8 Obtain HP telephone support 200 Before you call ...200 Telephone support numbers 201 Hewlett-Packard limited warranty statement 203 Prepare the ... 219 Regulatory model number 219 Power cord statement ...219 LED classification ...219 Regulatory information for shipment 204 Remove the ink cartridges and printheads before shipment 204 Remove the control-panel faceplate 205 Pack the device ...206 C Device specifications Physical specifications ...208 Product features and capacities...
User Guide
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...One parts Find other resources for the product You can also configure settings for setting up the device and information about printhead health and access to configure print settings, calibrate the device, clean the printheads, print the configuration page, order supplies online, and find support information from the Web site. HP Printer... and troubleshooting tips. The Toolbox is typically installed with the device software as an available installation option. The HP Printer Utility is typically installed with the device software. 10 Get started For more information, see...
...One parts Find other resources for the product You can also configure settings for setting up the device and information about printhead health and access to configure print settings, calibrate the device, clean the printheads, print the configuration page, order supplies online, and find support information from the Web site. HP Printer... and troubleshooting tips. The Toolbox is typically installed with the device software as an available installation option. The HP Printer Utility is typically installed with the device software. 10 Get started For more information, see...
User Guide
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... warranty period, this support is often free of pages printed from the trays and accessories • Ink levels • Printhead health status Provides network configuration information. Accessibility 11 For more information, see Understand the network configuration page. Accessibility The device ...whether to run any standard Web browser or through the Toolbox (Windows). Provide the latest printer software, and product and support information. For more information, see HP Instant Support. Provides information about events that make it accessible for example, the duplexer) ...
... warranty period, this support is often free of pages printed from the trays and accessories • Ink levels • Printhead health status Provides network configuration information. Accessibility 11 For more information, see Understand the network configuration page. Accessibility The device ...whether to run any standard Web browser or through the Toolbox (Windows). Provide the latest printer software, and product and support information. For more information, see HP Instant Support. Provides information about events that make it accessible for example, the duplexer) ...
User Guide
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Chapter 1 Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 CompactFlash (types I and II) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick, Memory Stick Duo, Memory Stick Pro 5 Front universal serial bus (USB) port (PictBridge-enabled) 14 Get started
Chapter 1 Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 CompactFlash (types I and II) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick, Memory Stick Duo, Memory Stick Pro 5 Front universal serial bus (USB) port (PictBridge-enabled) 14 Get started
User Guide
Page 87
... device prints a report with your particular home or office setup instructions. 2. Perform this setting, see Set the fax speed. Make sure the ink cartridges and printheads are installed, and that indicates whether a fax was successfully sent appears briefly on the display and prints a report. 5. The device displays the status of the...
... device prints a report with your particular home or office setup instructions. 2. Perform this setting, see Set the fax speed. Make sure the ink cartridges and printheads are installed, and that indicates whether a fax was successfully sent appears briefly on the display and prints a report. 5. The device displays the status of the...
User Guide
Page 91
... provides instructions for monitoring the device. Use this tool... Control panel Embedded Web server Toolbox (Windows) to ... Usage of ink cartridges and printheads. • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and... printhead status: Click the Information tab, and then click Ink Supplies in the left pane. • Accumulated ink and media usage: Click the Information...
... provides instructions for monitoring the device. Use this tool... Control panel Embedded Web server Toolbox (Windows) to ... Usage of ink cartridges and printheads. • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and... printhead status: Click the Information tab, and then click Ink Supplies in the left pane. • Accumulated ink and media usage: Click the Information...
User Guide
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...Shop Online: Provides access to a Web site from which you through cleaning the printheads. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you to ...Information: Shows estimated ink level for the device. Printer Information: Provides a link to print the self-test diagnostic page of the installed ink cartridges. For more information, see To align the printheads. • Clean Printheads: Guides you to set the tray lock and...
...Shop Online: Provides access to a Web site from which you through cleaning the printheads. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you to ...Information: Shows estimated ink level for the device. Printer Information: Provides a link to print the self-test diagnostic page of the installed ink cartridges. For more information, see To align the printheads. • Clean Printheads: Guides you to set the tray lock and...
User Guide
Page 97
... the default media type and size for network connectivity. To open the HP Printer Utility 1. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to change network settings. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement...
... the default media type and size for network connectivity. To open the HP Printer Utility 1. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to change network settings. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement...
User Guide
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...Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you bookmark the site and connect to myPrintMileage • Embedded Web server: ... the self-test diagnostic page Use the self-test diagnostic page to: • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the amount of ink you have used ...
...Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you bookmark the site and connect to myPrintMileage • Embedded Web server: ... the self-test diagnostic page Use the self-test diagnostic page to: • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the amount of ink you have used ...
User Guide
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...Test Report, and then press OK. • Toolbox (Windows): Click the Services tab, and then click Print Self-test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the trays and accessories. 2. Understand the self-test diagnostic page 97 If the status is 'replace,' then... the printhead should be monitored, but the printhead does not need to call HP, it is 'fair,' then the print quality must be replaced, as the accumulated ink usage. The status ...
...Test Report, and then press OK. • Toolbox (Windows): Click the Services tab, and then click Print Self-test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the trays and accessories. 2. Understand the self-test diagnostic page 97 If the status is 'replace,' then... the printhead should be monitored, but the printhead does not need to call HP, it is 'fair,' then the print quality must be replaced, as the accumulated ink usage. The status ...
User Guide
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...Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of different ways, including in the ...can find the ink cartridge number in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print quality...
...Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of different ways, including in the ...can find the ink cartridge number in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print quality...
User Guide
Page 149
...quality of any problem areas, and perform the recommended actions. For more information, see To clean the printheads. 4. CAUTION: HP is not good or fair, then perform one of the following sequence: 1. For more information, see Understand the self-test diagnostic page. • ... page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. Replace the printheads if the problems persist after cleaning. To check printhead health Use one or more information, see To open the embedded Web...
...quality of any problem areas, and perform the recommended actions. For more information, see To clean the printheads. 4. CAUTION: HP is not good or fair, then perform one of the following sequence: 1. For more information, see Understand the self-test diagnostic page. • ... page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from the Information and Support panel. Replace the printheads if the problems persist after cleaning. To check printhead health Use one or more information, see To open the embedded Web...
User Guide
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... the left pane, select Align Printheads from the drop-down list in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align... from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are thin white ...
... the left pane, select Align Printheads from the drop-down list in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align... from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are thin white ...