Getting Started Guide
Page 24
...that you type, make Windows and are connecting using (such as a USB cable and that the printer is first • Make sure that the USB drive letter. also download the HP software from home screen and that the power cord and (8.5x11 inch) paper. If you need ...it takes approximately 45 are in order. or Ethernet cable) are closed . drivers have while setting up . You can 22 Solve setup problems software CD in the • If the computer cannot recognize the HP Windows Device Manager. power adapter are securely connected • Make sure that any...
...that you type, make Windows and are connecting using (such as a USB cable and that the printer is first • Make sure that the USB drive letter. also download the HP software from home screen and that the power cord and (8.5x11 inch) paper. If you need ...it takes approximately 45 are in order. or Ethernet cable) are closed . drivers have while setting up . You can 22 Solve setup problems software CD in the • If the computer cannot recognize the HP Windows Device Manager. power adapter are securely connected • Make sure that any...
User Guide
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... see if the firewall software is blocking communication 154 Step 4: Make sure the printer is online and ready 154 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 155 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...155 Step 7: Add hardware...
... see if the firewall software is blocking communication 154 Step 4: Make sure the printer is online and ready 154 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 155 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...155 Step 7: Add hardware...
User Guide
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...custom-size paper If your digital camera to print the selected photos. The printer supports the Digital Print Order Format (DPOF) file format 1.1, so you marked for printing with your application supports custom-size paper... documentation that is supported by the printer. Touch one of copies, rotation, and other print settings. When prompted, do one of copies you print camera-selected photos, the printer's print settings do not have to... Removal. If not, set the size in the printer driver. NOTE: Not all DPOF-tagged photos. • Touch No to the photo, touch Done. -
...custom-size paper If your digital camera to print the selected photos. The printer supports the Digital Print Order Format (DPOF) file format 1.1, so you marked for printing with your application supports custom-size paper... documentation that is supported by the printer. Touch one of copies, rotation, and other print settings. When prompted, do one of copies you print camera-selected photos, the printer's print settings do not have to... Removal. If not, set the size in the printer driver. NOTE: Not all DPOF-tagged photos. • Touch No to the photo, touch Done. -
User Guide
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... jams HP support If you register the HP printer For more information, see Obtain electronic support. 3. HP online support is available to qualified online support specialists • Software and driver updates for the HP printer • Valuable troubleshooting information for up-to-date printer information ... Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using HP Web sites and services • Solve photo (memory card) problems • Solve wired (Ethernet) network problems • Solve wireless ...
... jams HP support If you register the HP printer For more information, see Obtain electronic support. 3. HP online support is available to qualified online support specialists • Software and driver updates for the HP printer • Valuable troubleshooting information for up-to-date printer information ... Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using HP Web sites and services • Solve photo (memory card) problems • Solve wired (Ethernet) network problems • Solve wireless ...
User Guide
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... support for Linux printing. This Web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an e-mail message for HP software updates. Different rates may obtain assistance from the HP printer software (Windows) or HP Utility (Mac OS X), which provide easy, step-by...
... support for Linux printing. This Web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an e-mail message for HP software updates. Different rates may obtain assistance from the HP printer software (Windows) or HP Utility (Mac OS X), which provide easy, step-by...
User Guide
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...has light or white streaks, try cleaning the printhead. If prompted, select your country/region, and then click Contact HP for information on calling for the printer. For more information, see System requirements. For more information, see Print. Check the ink cartridge levels If a ... settings Print speed is slower when you align the ink cartridges, the alignment fails. Contact HP support. If you have colored paper loaded in the printer driver. If the alignment process fails repeatedly, you have a defective sensor or ink cartridge. For more information, see Electrical ...
...has light or white streaks, try cleaning the printhead. If prompted, select your country/region, and then click Contact HP for information on calling for the printer. For more information, see System requirements. For more information, see Print. Check the ink cartridge levels If a ... settings Print speed is slower when you align the ink cartridges, the alignment fails. Contact HP support. If you have colored paper loaded in the printer driver. If the alignment process fails repeatedly, you have a defective sensor or ink cartridge. For more information, see Electrical ...
User Guide
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...solve the problem, continue trying the remaining solutions until the issue is not responding or nothing happens when I try to print • The printer prints meaningless characters • Page order • The margins are not printing as those generated by USB cables) can sometimes cause slight ...exceed the printable area of USB cable High electromagnetic fields (such as expected • Text or graphics are listed in the printer driver. Print troubleshooting Use this section to solve these printing problems: • Envelopes print incorrectly • Borderless printing • The...
...solve the problem, continue trying the remaining solutions until the issue is not responding or nothing happens when I try to print • The printer prints meaningless characters • Page order • The margins are not printing as those generated by USB cables) can sometimes cause slight ...exceed the printable area of USB cable High electromagnetic fields (such as expected • Text or graphics are listed in the printer driver. Print troubleshooting Use this section to solve these printing problems: • Envelopes print incorrectly • Borderless printing • The...
User Guide
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...; Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the printer completes the current operation • Solution 6: Remove all paper from a non-HP software application produced unexpected results. Solution 3: Tuck the flaps to resolve the issue. If the first solution...
...; Solution 2: Load paper in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the printer completes the current operation • Solution 6: Remove all paper from a non-HP software application produced unexpected results. Solution 3: Tuck the flaps to resolve the issue. If the first solution...
User Guide
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...Solution 1: Turn on the printer Solution: Look at the Power light located on the printer. If this did not solve the issue, try the next solution. For more information, see: Load media Cause: The printer was out of the printer driver had changed to either ... try the next solution. Solution 4: Check the printer driver status Solution: The printer driver status might have selected the correct printer in the File menu of your software application. To check the printer driver status • Windows: In the HP printer software, click Printer Actions, and then click See What's Printing. ...
...Solution 1: Turn on the printer Solution: Look at the Power light located on the printer. If this did not solve the issue, try the next solution. For more information, see: Load media Cause: The printer was out of the printer driver had changed to either ... try the next solution. Solution 4: Check the printer driver status Solution: The printer driver status might have selected the correct printer in the File menu of your software application. To check the printer driver status • Windows: In the HP printer software, click Printer Actions, and then click See What's Printing. ...
User Guide
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..., and then click Printers or Printers and Faxes. - If the installation program cannot discover the printer, print the network configuration page, and enter the IP address manually in the printer driver match the printer IP address: 1. Network port created does not match printer IP address (Windows)...troubleshooting • Network port created does not match printer IP address (Windows) General network troubleshooting If you are unable to install the HP software that came with a static IP address, you assign the printer with the printer, verify that: • All cable connections to...
..., and then click Printers or Printers and Faxes. - If the installation program cannot discover the printer, print the network configuration page, and enter the IP address manually in the printer driver match the printer IP address: 1. Network port created does not match printer IP address (Windows)...troubleshooting • Network port created does not match printer IP address (Windows) General network troubleshooting If you are unable to install the HP software that came with a static IP address, you assign the printer with the printer, verify that: • All cable connections to...
User Guide
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...to Connected. 152 Solve a problem Chapter 8 • Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) • Step 7: Add hardware addresses to a wireless ...check a wireless connection 1. b. Reconnect the power cord to Not Connected. Leave the network dialog box open while you are two indicator lights, one that came with the router, the Ethernet cable, or your computer.) 2. If you continue to your network To check a wired (Ethernet)...
...to Connected. 152 Solve a problem Chapter 8 • Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only) • Step 6: Make sure the HP Network Devices Support service is running (Windows only) • Step 7: Add hardware addresses to a wireless ...check a wireless connection 1. b. Reconnect the power cord to Not Connected. Leave the network dialog box open while you are two indicator lights, one that came with the router, the Ethernet cable, or your computer.) 2. If you continue to your network To check a wired (Ethernet)...
User Guide
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... the HP Network Device Support service 1. Determine if the version of the printer driver that is set as Default Printer. Double-click Services and Applications, and then click Services. If the printer is Paused, right-click the printer, and click Resume Printing. 4. b. Click System Preferences in the Printers or Printers and Faxes folder is more than one of the printer driver...
... the HP Network Device Support service 1. Determine if the version of the printer driver that is set as Default Printer. Double-click Services and Applications, and then click Services. If the printer is Paused, right-click the printer, and click Resume Printing. 4. b. Click System Preferences in the Printers or Printers and Faxes folder is more than one of the printer driver...
User Guide
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... that the network ports created in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. ◦ Click Start, then click Printers or Printers and Faxes. - You can download the printer driver from the HP Web site (www.hp.com/support). • In the Windows...address listed in the CD-ROM drive, inspect the installation CD for your computer, and reinstall the printer driver. Restart your operating system. • Before installing HP software, make sure that all other programs are closed or disabled for computers running Windows, and the ...
... that the network ports created in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. ◦ Click Start, then click Printers or Printers and Faxes. - You can download the printer driver from the HP Web site (www.hp.com/support). • In the Windows...address listed in the CD-ROM drive, inspect the installation CD for your computer, and reinstall the printer driver. Restart your operating system. • Before installing HP software, make sure that all other programs are closed or disabled for computers running Windows, and the ...
User Guide
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HP recommends testing any paper before buying it in the printer driver, and configure the trays for the correct media type. Understand specifications for supported media Always use with your printer, and determine what features will work with a USB cable) • An Internet connection (required for some features... inches) ADF 172 Technical information U.S. See the Set minimum margins section for information about the printing margins used by the printer, see the Guidelines for two-sided (duplex) printing section for guidelines that should be on both side of a firewall as the...
HP recommends testing any paper before buying it in the printer driver, and configure the trays for the correct media type. Understand specifications for supported media Always use with your printer, and determine what features will work with a USB cable) • An Internet connection (required for some features... inches) ADF 172 Technical information U.S. See the Set minimum margins section for information about the printing margins used by the printer, see the Guidelines for two-sided (duplex) printing section for guidelines that should be on both side of a firewall as the...
User Guide
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... about ink cartridge warranty, see Ink cartridge warranty information. For more information, see HP support. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in order to remove most likely solution first. Close...cartridges. 5. Solution 4: Replace the ink cartridge Replace the indicated ink cartridge. For more information, see HP supplies and accessories. Make sure the printer is resolved. • Solution 1: Turn the printer off and on • Solution 2: Install the ink cartridges correctly • Solution 3: Clean the...
... about ink cartridge warranty, see Ink cartridge warranty information. For more information, see HP support. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in order to remove most likely solution first. Close...cartridges. 5. Solution 4: Replace the ink cartridge Replace the indicated ink cartridge. For more information, see HP supplies and accessories. Make sure the printer is resolved. • Solution 1: Turn the printer off and on • Solution 2: Install the ink cartridges correctly • Solution 3: Clean the...
User Guide
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...a different paper size in Details view, click the View menu, and then click Details. If the printers listed in the dialog box are not being displayed in the printer driver, and then print the document again. To clear the obstruction, press the (Power) button to turn...are not being displayed in the printer. Printer Paused 237 For more information, see Load media. Click Start, point to Settings, and then click Printers or Printers and Faxes. - Before you try one of paper The default tray is currently offline. To change the printer's status, complete the following ...
...a different paper size in Details view, click the View menu, and then click Details. If the printers listed in the dialog box are not being displayed in the printer driver, and then print the document again. To clear the obstruction, press the (Power) button to turn...are not being displayed in the printer. Printer Paused 237 For more information, see Load media. Click Start, point to Settings, and then click Printers or Printers and Faxes. - Before you try one of paper The default tray is currently offline. To change the printer's status, complete the following ...
User Guide
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... 37 insert memory cards 25 distinctive ringing change 64 parallel phone systems 206 DOC 189 dots or streaks, troubleshoot copies 131 dots, troubleshoot scan 136 driver warranty 168 DSL, fax setup with (parallel phone systems) 209 monitor dialing 51, 53 paper size 57 parallel phone systems 200 PBX system, set up...
... 37 insert memory cards 25 distinctive ringing change 64 parallel phone systems 206 DOC 189 dots or streaks, troubleshoot copies 131 dots, troubleshoot scan 136 driver warranty 168 DSL, fax setup with (parallel phone systems) 209 monitor dialing 51, 53 paper size 57 parallel phone systems 200 PBX system, set up...
User Guide
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... reversed page order 92 slow 86 troubleshoot 86 troubleshooting 87 vertical streaks 110 Print borderless Mac OS 39 Windows 39 Print brochures print 34 print driver warranty 168 Print envelope 34 Print envelopes Mac OS 35 Print photos Mac OS 35 Windows 35 print quality smeared ink 99 print quality report... 114 print settings print quality 98 print-carriage access door, locating 11 printer no response 88 printer control panel locating 10 network settings 224 scan from 41 send faxes 49 242
... reversed page order 92 slow 86 troubleshoot 86 troubleshooting 87 vertical streaks 110 Print borderless Mac OS 39 Windows 39 Print brochures print 34 print driver warranty 168 Print envelope 34 Print envelopes Mac OS 35 Print photos Mac OS 35 Windows 35 print quality smeared ink 99 print quality report... 114 print settings print quality 98 print-carriage access door, locating 11 printer no response 88 printer control panel locating 10 network settings 224 scan from 41 send faxes 49 242
User Guide
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Index printer driver warranty 168 printer software (Windows) about 231 opening 231 Printer Status Report information on 162 printhead clean 114 printhead, align 114 printheads ordering online 198 part numbers 198 printing slow, troubleshoot 113 problems print 87 ... 114 printhead 113 reprint faxes from memory 55 right navigation 12 rings to answer 64 S save faxes in memory 55 scan error messages 134 from printer control panel 41 from Webscan 44 OCR 44 quality 134 Scan screen 13 scan specifications 179 slow 133 troubleshoot 132 Scan screen 13 scanner glass...
Index printer driver warranty 168 printer software (Windows) about 231 opening 231 Printer Status Report information on 162 printhead clean 114 printhead, align 114 printheads ordering online 198 part numbers 198 printing slow, troubleshoot 113 problems print 87 ... 114 printhead 113 reprint faxes from memory 55 right navigation 12 rings to answer 64 S save faxes in memory 55 scan error messages 134 from printer control panel 41 from Webscan 44 OCR 44 quality 134 Scan screen 13 scan specifications 179 slow 133 troubleshoot 132 Scan screen 13 scanner glass...