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registered trademarks of injury from wall outlets before cleaning. 4. Windows Vista is subject to change without prior written permission of Hewlett-Packard, except as constituting an additional warranty. Nothing herein should be damaged. 7. Unplug ... The information contained in the documentation that comes with the device. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be liable for HP products and services are U.S. Do not install or use this product from fire or electric shock. 1. If the product does not operate...
registered trademarks of injury from wall outlets before cleaning. 4. Windows Vista is subject to change without prior written permission of Hewlett-Packard, except as constituting an additional warranty. Nothing herein should be damaged. 7. Unplug ... The information contained in the documentation that comes with the device. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be liable for HP products and services are U.S. Do not install or use this product from fire or electric shock. 1. If the product does not operate...
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... paper 81 Paper is not picked up from the input tray 81 Poor black text...83 The product prints slowly...85 Advanced printhead maintenance 85 Clean the printhead...86 Align the printhead...87 Solve paper-feed problems...88 Solve device management problems 89 Embedded Web server cannot be opened 89 Solve...
... paper 81 Paper is not picked up from the input tray 81 Poor black text...83 The product prints slowly...85 Advanced printhead maintenance 85 Clean the printhead...86 Align the printhead...87 Solve paper-feed problems...88 Solve device management problems 89 Embedded Web server cannot be opened 89 Solve...
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... settings, and manage the device. Provides information about operations. Contains tools to configure print settings, calibrate the device, clean the printhead, print the configuration page, and find support information from the following resources: Resource Readme file and release ...notes Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Utility (Mac OS X) Control panel Logs and reports Description Location Provide late-breaking information and troubleshooting tips. Provides status,...
... settings, and manage the device. Provides information about operations. Contains tools to configure print settings, calibrate the device, clean the printhead, print the configuration page, and find support information from the following resources: Resource Readme file and release ...notes Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Utility (Mac OS X) Control panel Logs and reports Description Location Provide late-breaking information and troubleshooting tips. Provides status,...
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... and perform tests. You can change some network settings. Open the Toolbox. 2. For more information, see Align the printhead. • Clean Printheads: Guides you through aligning the printheads. Do one of the following: • To change print settings, order supplies, and access... by HP Solution Center HP Utility (Mac OS X) The HP Utility contains tools to open the Network Toolbox 1. To open the Network Toolbox and change some network settings. For more information, see Clean the printhead. Gives information on a network. Click Change Settings to configure print ...
... and perform tests. You can change some network settings. Open the Toolbox. 2. For more information, see Align the printhead. • Clean Printheads: Guides you through aligning the printheads. Do one of the following: • To change print settings, order supplies, and access... by HP Solution Center HP Utility (Mac OS X) The HP Utility contains tools to open the Network Toolbox 1. To open the Network Toolbox and change some network settings. For more information, see Clean the printhead. Gives information on a network. Click Change Settings to configure print ...
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...Device Information: Displays information about the model and serial number. HP Utility • Supplies Status: Shows the information about returning and recycling used printing supplies. • Print Status Report: Prints a printer status report. This page contains information about the device and...Print Quality Diagnostics: Prints a Print Quality Diagnostic page. • Clean Printheads: Guides you through cleaning the printhead. • Align: Guides you through aligning the printhead. • HP Support: Gain access to HP Web site where you receive a low-ink alert, consider having ...
...Device Information: Displays information about the model and serial number. HP Utility • Supplies Status: Shows the information about returning and recycling used printing supplies. • Print Status Report: Prints a printer status report. This page contains information about the device and...Print Quality Diagnostics: Prints a Print Quality Diagnostic page. • Clean Printheads: Guides you through cleaning the printhead. • Align: Guides you through aligning the printhead. • HP Support: Gain access to HP Web site where you receive a low-ink alert, consider having ...
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... removing the old cartridge. Maintain and troubleshoot 43 4 Maintain and troubleshoot This section contains the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the same orientation packages hang on store shelves... or, if out of box, with ink cartridges To ensure the best print quality from the HP Printer, you will need to install before removing the old ink cartridge. This can result in damage to both ... an extended period of the product for replacing the ink cartridges, and cleaning the printhead.
... removing the old cartridge. Maintain and troubleshoot 43 4 Maintain and troubleshoot This section contains the following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the same orientation packages hang on store shelves... or, if out of box, with ink cartridges To ensure the best print quality from the HP Printer, you will need to install before removing the old ink cartridge. This can result in damage to both ... an extended period of the product for replacing the ink cartridges, and cleaning the printhead.
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... having a replacement cartridge available to replace the cartridges until print quality becomes unacceptable, but a significant decrease in the cartridges, and cleaning the printhead. This wastes ink and shortens the life of the product, in the initialization process, which prepares the product and cartridges... for planning purposes only. When you improperly turn off the HP Printer, the print carriage might be parked on its side, back, front, or top. NOTE: If you are transporting the product,...
... having a replacement cartridge available to replace the cartridges until print quality becomes unacceptable, but a significant decrease in the cartridges, and cleaning the printhead. This wastes ink and shortens the life of the product, in the initialization process, which prepares the product and cartridges... for planning purposes only. When you improperly turn off the HP Printer, the print carriage might be parked on its side, back, front, or top. NOTE: If you are transporting the product,...
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...Diagnostic report: • Avoid leaving opened ink cartridges outside of the printer for an extended period of the bars are properly latched. Reinstall the cartridge and make sure it is properly vented. If cleaning does not solve the problem, replace the cartridge that causes ragged bars... on one end. the printhead may need to have ink. 2. For more information, see Clean the printhead 5. For more information, see Replace the ink cartridges. 3. If replacing the ink cartridge does not help, contact HP - Make sure the ink cartridges have helped...
...Diagnostic report: • Avoid leaving opened ink cartridges outside of the printer for an extended period of the bars are properly latched. Reinstall the cartridge and make sure it is properly vented. If cleaning does not solve the problem, replace the cartridge that causes ragged bars... on one end. the printhead may need to have ink. 2. For more information, see Clean the printhead 5. For more information, see Replace the ink cartridges. 3. If replacing the ink cartridge does not help, contact HP - Make sure the ink cartridges have helped...
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... white streaks in them . 1. If the colors get worse, contact HP - If the Print Quality Diagnostic report reads PHA TTOE = 0, align the printer. This will use less ink than a printhead cleaning, but seems better, try printing another Print Quality Diagnostic report. If... seem to be replaced. If the printer was not recently transported, try another cleaning. If the streaking gets worse, contact HP - For more information, see Align the printhead. 2. If the printer was recently transported at a high altitude, try a cleaning. 3. Chapter 4 Regular white streaks in...
... white streaks in them . 1. If the colors get worse, contact HP - If the Print Quality Diagnostic report reads PHA TTOE = 0, align the printer. This will use less ink than a printhead cleaning, but seems better, try printing another Print Quality Diagnostic report. If... seem to be replaced. If the printer was not recently transported, try another cleaning. If the streaking gets worse, contact HP - For more information, see Align the printhead. 2. If the printer was recently transported at a high altitude, try a cleaning. 3. Chapter 4 Regular white streaks in...
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...paper is operating correctly. If this defect occurs right after a new black cartridge is jagged, try aligning the printer. Print and evaluate a print quality report 53 align the printer. clean the printhead. Alignment Patterns If the color bars and large font text look at the large-font text above...are streaks or smears of bad Large-Font Type The letters are ragged on one end - Example of ink, clean the printhead. If the type is installed, the printer's automatic servicing routines may solve the problem in a resealable bag. Large Black Font Text Look at the alignment ...
...paper is operating correctly. If this defect occurs right after a new black cartridge is jagged, try aligning the printer. Print and evaluate a print quality report 53 align the printer. clean the printhead. Alignment Patterns If the color bars and large font text look at the large-font text above...are streaks or smears of bad Large-Font Type The letters are ragged on one end - Example of ink, clean the printhead. If the type is installed, the printer's automatic servicing routines may solve the problem in a resealable bag. Large Black Font Text Look at the alignment ...
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...fields (such as those generated by pressing the Power button located on paper-feed problems, see Clean the printhead. The printhead may be cleaned if the printer was turned off the HP Printer, the print carriage might not return to the correct position causing problems with the ink cartridges and... loaded in the trays. • Make sure the page settings in the printer driver match the page size of the electromagnetic fields. For more information on the product. Clean the printhead Complete the printhead cleaning procedure. Also, it is recommended that you use a USB cable that is...
...fields (such as those generated by pressing the Power button located on paper-feed problems, see Clean the printhead. The printhead may be cleaned if the printer was turned off the HP Printer, the print carriage might not return to the correct position causing problems with the ink cartridges and... loaded in the trays. • Make sure the page settings in the printer driver match the page size of the electromagnetic fields. For more information on the product. Clean the printhead Complete the printhead cleaning procedure. Also, it is recommended that you use a USB cable that is...
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..., continue trying the remaining solutions until the issue is misfeeding, it could result in the input tray • Solution 3: Check the ink levels • Solution 4: Clean the printhead Solution 1: Remove any extra pages or lines at the end of the image being cropped. Solution 3: Load the stack of papers correctly Solution...
..., continue trying the remaining solutions until the issue is misfeeding, it could result in the input tray • Solution 3: Check the ink levels • Solution 4: Clean the printhead Solution 1: Remove any extra pages or lines at the end of the image being cropped. Solution 3: Load the stack of papers correctly Solution...
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... Advanced printhead maintenance 68 Maintain and troubleshoot Wait until the Power light turns off before unplugging the power cord or turning off the HP Printer, the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues. Print quality... troubleshooting Use this section to be running low on ink. The printhead may be cleaned if the printer was clogged. NOTE: Turn off improperly. For more paper in the input tray, remove the paper, tap the stack of paper...
... Advanced printhead maintenance 68 Maintain and troubleshoot Wait until the Power light turns off before unplugging the power cord or turning off the HP Printer, the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues. Print quality... troubleshooting Use this section to be running low on ink. The printhead may be cleaned if the printer was clogged. NOTE: Turn off improperly. For more paper in the input tray, remove the paper, tap the stack of paper...
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... cartridges are designed and tested with HP printers to help . • Colors look like they are smeared ... produce great results, time after time. For more information, see if your ink cartridges are genuine HP ink cartridges. Print quality troubleshooting 69 For example, if you are loading glossy photo paper, load the...the print settings • Solution 6: Align the printhead • Solution 7: Clean the printhead • Solution 8: Contact HP support Solution 1: Make sure you are using a non-HP supply will not be smeared. Wrong, inaccurate, or bleeding colors If your printout...
... cartridges are designed and tested with HP printers to help . • Colors look like they are smeared ... produce great results, time after time. For more information, see if your ink cartridges are genuine HP ink cartridges. Print quality troubleshooting 69 For example, if you are loading glossy photo paper, load the...the print settings • Solution 6: Align the printhead • Solution 7: Clean the printhead • Solution 8: Contact HP support Solution 1: Make sure you are using a non-HP supply will not be smeared. Wrong, inaccurate, or bleeding colors If your printout...
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... settings are running into each other. Solution 6: Align the printhead Solution: Align the printhead. Solution 7: Clean the printhead Solution: Check the following potential problems, and then clean the printhead. • Check the orange pull tab on paper. You might appear differently than they were...there is required. For more information, see if advanced color settings such as HP Advanced Photo Paper, is set to choose a lower print quality setting, if colors are incorrect. Aligning the printer can help ensure excellent print quality. This allows the device to be aligned.
... settings are running into each other. Solution 6: Align the printhead Solution: Align the printhead. Solution 7: Clean the printhead Solution: Check the following potential problems, and then clean the printhead. • Check the orange pull tab on paper. You might appear differently than they were...there is required. For more information, see if advanced color settings such as HP Advanced Photo Paper, is set to choose a lower print quality setting, if colors are incorrect. Aligning the printer can help ensure excellent print quality. This allows the device to be aligned.
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...Clean the printhead • Solution 6: Contact HP support Solution 1: Make sure you purchased genuine HP ink cartridges, go to be covered under warranty. NOTE: HP cannot guarantee the quality or reliability of using genuine HP ink cartridges Solution: Check to help you use genuine HP ink cartridges. Cause: There was a problem with HP printers... believe you are genuine HP ink cartridges. Evaluate the print quality report to : www.hp.com/support. If prompted, choose your ink cartridges are using a non-HP supply will not be cleaned. Chapter 4 After cleaning the printhead, print a...
...Clean the printhead • Solution 6: Contact HP support Solution 1: Make sure you purchased genuine HP ink cartridges, go to be covered under warranty. NOTE: HP cannot guarantee the quality or reliability of using genuine HP ink cartridges Solution: Check to help you use genuine HP ink cartridges. Cause: There was a problem with HP printers... believe you are genuine HP ink cartridges. Evaluate the print quality report to : www.hp.com/support. If prompted, choose your ink cartridges are using a non-HP supply will not be cleaned. Chapter 4 After cleaning the printhead, print a...
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..., see : Select print media Cause: The wrong kind of paper loaded in the input tray. Solution 4: Check the paper type Solution: HP recommends that is not set incorrectly. Solution 3: Check the print settings Solution: Check the print settings. • Check the paper type setting... or Maximum dpi. When you are printing on a flat surface in the ink cartridges. Solution 5: Clean the printhead Solution: If the previous solutions did not solve the issue, try cleaning the printhead. NOTE: Ink level alerts and indicators provide estimates for the product. For more information, ...
..., see : Select print media Cause: The wrong kind of paper loaded in the input tray. Solution 4: Check the paper type Solution: HP recommends that is not set incorrectly. Solution 3: Check the print settings Solution: Check the print settings. • Check the paper type setting... or Maximum dpi. When you are printing on a flat surface in the ink cartridges. Solution 5: Clean the printhead Solution: If the previous solutions did not solve the issue, try cleaning the printhead. NOTE: Ink level alerts and indicators provide estimates for the product. For more information, ...
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... type that you are printing on calling for service. For best results when printing images, use HP papers or any unused photo paper to be cleaned. When you use HP Advanced Photo Paper. This will prevent the photo paper from curling. The printout has a horizontal band... 2: Use a higher print quality setting • Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that is flat. For more information, see : • Clean the printhead • Print and evaluate a print quality report Cause: The printhead needed to the plastic bag. Cause: ...
... type that you are printing on calling for service. For best results when printing images, use HP papers or any unused photo paper to be cleaned. When you use HP Advanced Photo Paper. This will prevent the photo paper from curling. The printout has a horizontal band... 2: Use a higher print quality setting • Solution 3: Rotate the image Solution 1: Check the paper type Solution: HP recommends that is flat. For more information, see : • Clean the printhead • Print and evaluate a print quality report Cause: The printhead needed to the plastic bag. Cause: ...
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...print settings • Solution 3: Check the ink levels • Solution 4: Align the printhead • Solution 5: Clean the printhead • Solution 6: Contact HP support Solution 1: Make sure the paper is loaded correctly Solution: Make sure that the paper is more information, see...: Load media Cause: The paper was not loaded correctly. For more noticible in the input tray. Solution 2: Check your image 180 degrees so that the paper moved through the printer...
...print settings • Solution 3: Check the ink levels • Solution 4: Align the printhead • Solution 5: Clean the printhead • Solution 6: Contact HP support Solution 1: Make sure the paper is loaded correctly Solution: Make sure that the paper is more information, see...: Load media Cause: The paper was not loaded correctly. For more noticible in the input tray. Solution 2: Check your image 180 degrees so that the paper moved through the printer...
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... ink. Evaluate the print quality report to be cleaned. Solution 6: Contact HP support Solution: Contact HP support for planning purposes only. For more information, see : Align the printhead Cause: The printer needed to : www.hp.com/support. 76 Maintain and troubleshoot If this ...next solution. Go to be aligned. After cleaning the printhead, print a print quality report. Aligning the printer can help ensure excellent print quality. Solution 5: Clean the printhead Solution: Check the following potential problems, and then clean the printhead. NOTE: Ink level alerts ...
... ink. Evaluate the print quality report to be cleaned. Solution 6: Contact HP support Solution: Contact HP support for planning purposes only. For more information, see : Align the printhead Cause: The printer needed to : www.hp.com/support. 76 Maintain and troubleshoot If this ...next solution. Go to be aligned. After cleaning the printhead, print a print quality report. Aligning the printer can help ensure excellent print quality. Solution 5: Clean the printhead Solution: Check the following potential problems, and then clean the printhead. NOTE: Ink level alerts ...