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HP Color LaserJet CP2025 Support Question

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Question posted by arindamsingh on June 24th, 2011

Cp2025 From Mac Cleaning/misprint

CP2025 printer with iMac when given multiple pages to print, it goes on cleaning/misprint cycle evry two pages. Unbearable. Any solution?

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Answer #1: Posted by steveluannj on June 24th, 2011 8:23 AM

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steveluannj

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The printer size sensing is thinking you are printing off the end of the page. Somehow, the document or driver settings do not match the paper size you have loaded. That will cause a misprint, and a cleaning cycle every time. If you set the paper type and size in the control panel correctly, that should stop the cleaning, or at least show you where the mispacth lies.

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