Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 17
...Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21) 5 Antenna Discharge Unit (NEC Section 810-20) 6 Ground Clamp 7 Antenna Lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection...added protection of the lead-in Wire ENWW TV Antenna Connectors Protection 11 TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable ...
...Service Equipment 2 Power Service Grounding Electrode System (NEC Art 250, Part H) 3 Ground Clamps 4 Grounding Conductors (NEC Section 810-21) 5 Antenna Discharge Unit (NEC Section 810-20) 6 Ground Clamp 7 Antenna Lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection...added protection of the lead-in Wire ENWW TV Antenna Connectors Protection 11 TV Antenna Connectors Protection External Television Antenna Grounding If an outside antenna or cable system is connected to the product, be sure the antenna or cable ...
Quick Setup & Getting Started Guide
Page 10
....hp.com/support. Select your Internet connection, click Start > Internet Explorer and follow the instructions on the Microsoft Web site to install the program. Downloading Microsoft Windows Updates 1. Follow the instructions on the screen. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is recommended that ask you see one or more pop-up your country and language, select Download drivers and software (and firmware), enter the model number of the devices. Click the Install button...
....hp.com/support. Select your Internet connection, click Start > Internet Explorer and follow the instructions on the Microsoft Web site to install the program. Downloading Microsoft Windows Updates 1. Follow the instructions on the screen. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is recommended that ask you see one or more pop-up your country and language, select Download drivers and software (and firmware), enter the model number of the devices. Click the Install button...
Quick Setup & Getting Started Guide
Page 16
... problems with U.S., Canadian, and various international regulations. On some models, you connect the computer and peripheral devices and set up factory-provided software; NOTE: Not all models. ● Quick Setup & Getting Started-Helps you can reconfigure the power button to isolate the exact problem before touching. Before You Call for Technical Support WARNING! To access the publications, select Start > All Programs > HP User Manuals. includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide...
... problems with U.S., Canadian, and various international regulations. On some models, you connect the computer and peripheral devices and set up factory-provided software; NOTE: Not all models. ● Quick Setup & Getting Started-Helps you can reconfigure the power button to isolate the exact problem before touching. Before You Call for Technical Support WARNING! To access the publications, select Start > All Programs > HP User Manuals. includes information on RTC batteries, memory, and power supply. ● Maintenance and Service Guide...
Quick Setup & Getting Started Guide
Page 19
..., PCI, or PCIExpress adapters) installed (embedded video on some models only) and a single monitor, the monitor must be sure that all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for that model printer. ● Remove all bootable media (diskette, CD, or USB device) from the system before opening the computer to prevent system board or component damage. ENWW Basic Troubleshooting 11...
..., PCI, or PCIExpress adapters) installed (embedded video on some models only) and a single monitor, the monitor must be sure that all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for that model printer. ● Remove all bootable media (diskette, CD, or USB device) from the system before opening the computer to prevent system board or component damage. ENWW Basic Troubleshooting 11...
Quick Setup & Getting Started Guide
Page 9
... takes about 5 to register the computer with Windows Vista or Windows 7 loaded, you install the operating system. To set up your Internet connection, click Start > Internet Explorer and follow the instructions on the hard drive, the installation process could take up to permit the required airflow. Fill out the form, click the Begin button, and follow the instructions on the Windows Update link. NOTE: If the computer shipped...
... takes about 5 to register the computer with Windows Vista or Windows 7 loaded, you install the operating system. To set up your Internet connection, click Start > Internet Explorer and follow the instructions on the hard drive, the installation process could take up to permit the required airflow. Fill out the form, click the Begin button, and follow the instructions on the Windows Update link. NOTE: If the computer shipped...
Quick Setup & Getting Started Guide
Page 10
... select or change display settings. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is available on the Windows Desktop, then click Personalize in Windows Vista and Windows 7 or Properties in the folder C:\SWSetup\ISOs. To set up windows that you to reboot the machine. Click view available updates and make sure all of the devices. Follow the instructions on your country and language, select Download drivers and software (and firmware), enter the model number of...
... select or change display settings. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is available on the Windows Desktop, then click Personalize in Windows Vista and Windows 7 or Properties in the folder C:\SWSetup\ISOs. To set up windows that you to reboot the machine. Click view available updates and make sure all of the devices. Follow the instructions on your country and language, select Download drivers and software (and firmware), enter the model number of...
Quick Setup & Getting Started Guide
Page 11
... and BD - Start the Installation Settings and enter the password, network, graphics, time, keyboard settings, and Novell Customer Center Configuration for WinDVD - installation software for the workstation. software to perform diagnostic activities on other than RHEL, you must manually extract the drivers from the Novell Customer Center Configuration screen. The HPIKL contains the HP driver CD and device drivers to work on HP Workstations visit http://www.hp.com/support/linux_hardware_matrix. Installing with the HP Driver CD To install the HP driver CD, see...
... and BD - Start the Installation Settings and enter the password, network, graphics, time, keyboard settings, and Novell Customer Center Configuration for WinDVD - installation software for the workstation. software to perform diagnostic activities on other than RHEL, you must manually extract the drivers from the Novell Customer Center Configuration screen. The HPIKL contains the HP driver CD and device drivers to work on HP Workstations visit http://www.hp.com/support/linux_hardware_matrix. Installing with the HP Driver CD To install the HP driver CD, see...
Quick Setup & Getting Started Guide
Page 14
... RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on the computer hard drive. Before You Call for four seconds. When the computer is plugged into an AC power source, voltage is always applied to isolate the exact problem before touching. On some models, you are available on parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error messages, diagnostic indicator lights and error codes...
... RTC batteries, memory, and power supply. ● Maintenance and Service Guide (English only)-Provides information on the computer hard drive. Before You Call for four seconds. When the computer is plugged into an AC power source, voltage is always applied to isolate the exact problem before touching. On some models, you are available on parts removal and replacement, troubleshooting, Desktop Management, setup utilities, safety, routine care, connector pin assignments, POST error messages, diagnostic indicator lights and error codes...
Quick Setup & Getting Started Guide
Page 16
... the voltage select switch (some models only) and a single monitor, the monitor must be operating correctly. ● Check all bootable media (diskette, CD, or USB device) from the system before taking further action: ● Check that the computer and monitor are using a printer, you need a driver for that model printer. ● Remove all cable connections for your system. ● Remove any software that was recently added to your region...
... the voltage select switch (some models only) and a single monitor, the monitor must be operating correctly. ● Check all bootable media (diskette, CD, or USB device) from the system before taking further action: ● Check that the computer and monitor are using a printer, you need a driver for that model printer. ● Remove all cable connections for your system. ● Remove any software that was recently added to your region...
Quick Setup & Getting Started Guide
Page 17
... the default VGA source in the comprehensive Maintenance and Service Guide (English only) available under the reference library at http://www.hp.com/support. ENWW Basic Troubleshooting 9 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Maintenance and Service Guide (English only) for your computer To access the centralized PC management location, click Start > Devices...
... the default VGA source in the comprehensive Maintenance and Service Guide (English only) available under the reference library at http://www.hp.com/support. ENWW Basic Troubleshooting 9 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer or if you hear beeps, see the Maintenance and Service Guide (English only) for your computer To access the centralized PC management location, click Start > Devices...
Illustrated Parts & Service Map: Compaq 500B MT Business PC
Page 1
... GMA 3100 graphics Intel Q41 Express • (1) 5.25-inch external optical drive bay • (1) 3.5-inch internal hard disk drive bay (8) USB 2.0 ports: (2) front ports, (4) rear ports, (2) internal ports on motherboard; (1) RJ-45, (1) VGA, (1) front audio in, (1) front audio out, (1) rear audio in, (1) rear audio out, (1) rear microphone • Windows 7 • Windows Vista • Windows XP • FreeDOS • Novell SUSE Linux Spare Parts Cables 1 Front I/O assembly with card reader * Front I/O assembly without notice. Illustrated Parts & Service Map Compaq 500B MT Business...
... GMA 3100 graphics Intel Q41 Express • (1) 5.25-inch external optical drive bay • (1) 3.5-inch internal hard disk drive bay (8) USB 2.0 ports: (2) front ports, (4) rear ports, (2) internal ports on motherboard; (1) RJ-45, (1) VGA, (1) front audio in, (1) front audio out, (1) rear audio in, (1) rear audio out, (1) rear microphone • Windows 7 • Windows Vista • Windows XP • FreeDOS • Novell SUSE Linux Spare Parts Cables 1 Front I/O assembly with card reader * Front I/O assembly without notice. Illustrated Parts & Service Map Compaq 500B MT Business...
Illustrated Parts & Service Map: Compaq 500B MT Business PC
Page 2
... the graphics card. Replace the graphics card. 3. Clear CMOS. 5. Replace the graphics card. 3. For systems with a new one. 3 short, 3 sec Flashing not ready (missing utility Upgrade the BIOS to sound. Check cable connections. 2. pause or BIOS image file, etc.) sion. 4 short, 3 sec pause Flashing operation has failed (checksum error, corrupted image, etc.) 1. If the message disappears, there may vary in location) PROCESSOR Processor socket PCI2 PCI slot CPU FAN Fan connector PCIE1X1 PCIe x1 slot DIMM1-2 Memory slots PCIE1X PCIe x1 slot ATX_POWER 24-pin main power...
... the graphics card. Replace the graphics card. 3. Clear CMOS. 5. Replace the graphics card. 3. For systems with a new one. 3 short, 3 sec Flashing not ready (missing utility Upgrade the BIOS to sound. Check cable connections. 2. pause or BIOS image file, etc.) sion. 4 short, 3 sec pause Flashing operation has failed (checksum error, corrupted image, etc.) 1. If the message disappears, there may vary in location) PROCESSOR Processor socket PCI2 PCI slot CPU FAN Fan connector PCIE1X1 PCIe x1 slot DIMM1-2 Memory slots PCIE1X PCIe x1 slot ATX_POWER 24-pin main power...
Illustrated Parts & Service Map: Compaq 500B MT Business PC
Page 3
... their hard drive. NOTE: If a device fails to respond while the BIOS tries to view information about the hardware configuration of recovery discs, and the click Next. 4. For example, HP does not consider replacing a hard drive or CPU as specified in the ACPI spec. Compaq 500B, MT 594184-001 page 3 To erase the RTC RAM: 1. Locate the CMOS jumper header on pins 2-3. 7. Replace the jumper on the motherboard. HP Insight Diagnostics The HP Insight Diagnostics utility can access HP Insight Diagnostics by...
... their hard drive. NOTE: If a device fails to respond while the BIOS tries to view information about the hardware configuration of recovery discs, and the click Next. 4. For example, HP does not consider replacing a hard drive or CPU as specified in the ACPI spec. Compaq 500B, MT 594184-001 page 3 To erase the RTC RAM: 1. Locate the CMOS jumper header on pins 2-3. 7. Replace the jumper on the motherboard. HP Insight Diagnostics The HP Insight Diagnostics utility can access HP Insight Diagnostics by...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
Page 66
...-Power Option Description After AC Power Failure Allows you to change the user password. User Password Allows you to reduce power consumption. This setting disable various system board components to change supervisor password. Computer Setup-Power NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. VT enables a CPU feature to run in S5 (view only). 58 Appendix A Computer (F10) Setup Onboard Audio Allows you to set the onboard audio to run multiple simultaneous virtual machines allowing specialized software...
...-Power Option Description After AC Power Failure Allows you to change the user password. User Password Allows you to reduce power consumption. This setting disable various system board components to change supervisor password. Computer Setup-Power NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration. VT enables a CPU feature to run in S5 (view only). 58 Appendix A Computer (F10) Setup Onboard Audio Allows you to set the onboard audio to run multiple simultaneous virtual machines allowing specialized software...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
Page 79
... applications that the internal fan is running . Add more memory. 1. Drive data or power supply cables might not be closed by right-clicking on the hard drive. Too many applications running . The voltage selector switch on all vented sides of the computer chassis Select the proper AC voltage using the selector switch. (some models) is not blocked. Make sure airflow to free up memory. 2. Make sure the processor heat sink is...
... applications that the internal fan is running . Add more memory. 1. Drive data or power supply cables might not be closed by right-clicking on the hard drive. Too many applications running . The voltage selector switch on all vented sides of the computer chassis Select the proper AC voltage using the selector switch. (some models) is not blocked. Make sure airflow to free up memory. 2. Make sure the processor heat sink is...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
Page 81
... HP Software Download Web page. Insert a USB device into the empty card slots. Write protect click has been set to Write Enabled before attempting to write data to time new drivers and firmware are bent. Dirt or material is good and the original memory card should be replaced. Replace the memory card if necessary. Be sure that the memory card is one of this matter. Make sure that you are using an adapter...
... HP Software Download Web page. Insert a USB device into the empty card slots. Write protect click has been set to Write Enabled before attempting to write data to time new drivers and firmware are bent. Dirt or material is good and the original memory card should be replaced. Replace the memory card if necessary. Be sure that the memory card is one of this matter. Make sure that you are using an adapter...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
Page 82
.... reboot the system. Solving Display Problems If you will not sync at the Be sure that the monitor light is plugged into the empty card slots. Solution Restore the monitor settings to the point where it will lose any key or click the mouse button and, if set, type your password. Table C-4 Solving Media Card Reader Problems (continued) Memory card appears in Standby mode. Disconnect the computer from Standby mode. Check the cable connection from standby mode, do...
.... reboot the system. Solving Display Problems If you will not sync at the Be sure that the monitor light is plugged into the empty card slots. Solution Restore the monitor settings to the point where it will lose any key or click the mouse button and, if set, type your password. Table C-4 Solving Media Card Reader Problems (continued) Memory card appears in Standby mode. Disconnect the computer from Standby mode. Check the cable connection from standby mode, do...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
Page 84
... network driver. Run the HP Setup Utility and enable the network controller. Use the network control application to movement or is network activity. There is a problem with the cable or a device at the other end Ensure that the device is working or never flashes. Cause Solution The application has stopped responding. Network controller is not properly plugged into the back of the cable is securely attached to flash when there is too slow. Diagnostics reports a failure. Replace mouse...
... network driver. Run the HP Setup Utility and enable the network controller. Use the network control application to movement or is network activity. There is a problem with the cable or a device at the other end Ensure that the device is working or never flashes. Cause Solution The application has stopped responding. Network controller is not properly plugged into the back of the cable is securely attached to flash when there is too slow. Diagnostics reports a failure. Replace mouse...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
Page 85
.... Table C-9 Solving Network Problems (continued) Diagnostics reports a failure. Under the Computer Setup Advanced menu, change the resource settings for the board. The network controller is not securely connected. Network controller stops working without apparent cause. The cable is defective. Reinstall the network drivers. Ensure that the other end of the network. Contact the network administrator to network server when attempting Remote System Installation. the computer. The memory module is securely attached to the network connector and that...
.... Table C-9 Solving Network Problems (continued) Diagnostics reports a failure. Under the Computer Setup Advanced menu, change the resource settings for the board. The network controller is not securely connected. Network controller stops working without apparent cause. The cable is defective. Reinstall the network drivers. Ensure that the other end of the network. Contact the network administrator to network server when attempting Remote System Installation. the computer. The memory module is securely attached to the network connector and that...
Maintenance & Service Guide: Compaq 500B and 505B Minitower Business PC
Page 107
... 4-pin power pin assignments 80 A access panel removal and replacement 4 audible codes 61 audio problems 75 B battery disposal 92 removal and replacement 46 beep codes 61 BIOS DIMM test 63 BIOS updates 66 C cable connections 20 cable management 19 cable pinouts SATA data 93 cautions AC power 85 cables 91 cooling fan 90 electrostatic discharge 85 keyboard cleaning 89 keyboard keys 90 CD-ROM or DVD problems 78 chassis, illustrated 1 cleaning computer 89 mouse 90 safety precautions 89 computer cleaning 89 connecting drive cables 21 connections system board 20 connector pin assignments...
... 4-pin power pin assignments 80 A access panel removal and replacement 4 audible codes 61 audio problems 75 B battery disposal 92 removal and replacement 46 beep codes 61 BIOS DIMM test 63 BIOS updates 66 C cable connections 20 cable management 19 cable pinouts SATA data 93 cautions AC power 85 cables 91 cooling fan 90 electrostatic discharge 85 keyboard cleaning 89 keyboard keys 90 CD-ROM or DVD problems 78 chassis, illustrated 1 cleaning computer 89 mouse 90 safety precautions 89 computer cleaning 89 connecting drive cables 21 connections system board 20 connector pin assignments...