Resolving Start Up and No Boot Problems Checklist
Page 2
... an error message can usually bypass the error and the PC can run in Safe mode to install an update or patch. Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic ...to start -up problems. Go to http://www.hp.com/go/helpandsupport Run HP Support Assistant www.hp.com/go/helpandsupport for latest updates Run Windows Update www.update.microsoft.com for terms in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test ...
... an error message can usually bypass the error and the PC can run in Safe mode to install an update or patch. Search www.microsoft.com for terms in error message Search www.hp.com for terms in error message Boot to BIOS Diagnostics (f10) and run memory and hard drive diagnostic ...to start -up problems. Go to http://www.hp.com/go/helpandsupport Run HP Support Assistant www.hp.com/go/helpandsupport for latest updates Run Windows Update www.update.microsoft.com for terms in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test ...
Getting Started - Windows 7
Page 8
...Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country- Go to access technical support region, and follow the on-screen instructions. or region-specific support, go to http://www.hp.com/ support. ● Support information ●... finding additional help you perform various tasks. Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with several resources to help ● Software, driver, and BIOS (Setup Utility) updates ● Accessories available for the computer ● How to care...
...Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country- Go to access technical support region, and follow the on-screen instructions. or region-specific support, go to http://www.hp.com/ support. ● Support information ●... finding additional help you perform various tasks. Worldwide Telephone Numbers booklet HP support telephone numbers This booklet is provided with several resources to help ● Software, driver, and BIOS (Setup Utility) updates ● Accessories available for the computer ● How to care...
HP Notebook Reference Guide - Windows 7
Page 8
...51 Entering a power-on password 51 Using antivirus software ...52 Using firewall software ...52 Installing critical security updates ...52 Installing an optional security cable ...53 Using the fingerprint reader (select models only 53 Locating the fingerprint reader 53 8...Displaying system information 56 Restoring factory default settings in Setup Utility 56 Exiting Setup Utility ...56 Updating the BIOS ...57 Determining the BIOS version 57 Downloading a BIOS update 57 Appendix A Traveling with the computer ...59 Appendix B Troubleshooting resources ...60 Appendix C Electrostatic Discharge ...
...51 Entering a power-on password 51 Using antivirus software ...52 Using firewall software ...52 Installing critical security updates ...52 Installing an optional security cable ...53 Using the fingerprint reader (select models only 53 Locating the fingerprint reader 53 8...Displaying system information 56 Restoring factory default settings in Setup Utility 56 Exiting Setup Utility ...56 Updating the BIOS ...57 Determining the BIOS version 57 Downloading a BIOS update 57 Appendix A Traveling with the computer ...59 Appendix B Troubleshooting resources ...60 Appendix C Electrostatic Discharge ...
HP Notebook Reference Guide - Windows 7
Page 59
...reader Computer viruses Unauthorized access to data Antivirus software ● Firewall software ● Windows updates ● File encryption Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer Critical... security updates from Microsoft Unauthorized access to a Windows user account User ...
...reader Computer viruses Unauthorized access to data Antivirus software ● Firewall software ● Windows updates ● File encryption Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer Critical... security updates from Microsoft Unauthorized access to a Windows user account User ...
HP Notebook Reference Guide - Windows 7
Page 67
... information regarding installing and troubleshooting the file. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. Follow the on the HP Web site that is connected to an optional power source. Updating the BIOS 57 BIOS and other identifier. To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding...
... information regarding installing and troubleshooting the file. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. Follow the on the HP Web site that is connected to an optional power source. Updating the BIOS 57 BIOS and other identifier. To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding...
HP Notebook Reference Guide - Windows 7
Page 68
.... Using the hard drive path you can delete the downloaded file from your hard drive designation. The BIOS installation begins. 5. Complete the installation by selecting Start > My Computer. 2. Follow any instructions that contains the update. 4. The hard drive designation is complete. NOTE: After a message on the screen reports a successful installation, you recorded...
.... Using the hard drive path you can delete the downloaded file from your hard drive designation. The BIOS installation begins. 5. Complete the installation by selecting Start > My Computer. 2. Follow any instructions that contains the update. 4. The hard drive designation is complete. NOTE: After a message on the screen reports a successful installation, you recorded...
HP Notebook Reference Guide - Windows 7
Page 72
... 1394 cable, connecting 37 1394 devices connecting 37 defined 36 removing 37 16-bit PC Cards 30 32-bit PC Cards 30 A AC adapter, testing 28 action keys media 14 volume 14 administrator... 26 storing 26 Battery Check 24 battery information, finding 24 battery power 23 battery temperature 26 BIOS determining version 57 downloading an update 57 updating 57 Bluetooth device 2, 8 buttons media 14 power 20 volume 14 wireless 3 C cables 1394... firewall software 6, 52 G GPS 9 graphics modes, switching 28 H hard drive external 39 HP ProtectSmart Hard Drive Protection 42 HDMI configuring audio 18 62 Index
... 1394 cable, connecting 37 1394 devices connecting 37 defined 36 removing 37 16-bit PC Cards 30 32-bit PC Cards 30 A AC adapter, testing 28 action keys media 14 volume 14 administrator... 26 storing 26 Battery Check 24 battery information, finding 24 battery power 23 battery temperature 26 BIOS determining version 57 downloading an update 57 updating 57 Bluetooth device 2, 8 buttons media 14 power 20 volume 14 wireless 3 C cables 1394... firewall software 6, 52 G GPS 9 graphics modes, switching 28 H hard drive external 39 HP ProtectSmart Hard Drive Protection 42 HDMI configuring audio 18 62 Index