HP LaserJet M5025/M5035 MFP - (mulitple language) Getting Started Guide
Page 24
...that the orange packing tape, cardboard, and orange plastic shipping locks have been removed. Make sure that the media is correct. 3) Reinstall the print driver. 1) Make sure that the IP address is loaded long-edge leading (with "!" See pages 4 and 5 for more information. 3) If the ...page 9 or page 15 for more information. 1) Check the network or USB cable. See page 5 for more information. 1) Make sure that the scanner lock is connected to match the original. 2) Select Image Adjustment, and optimize the values for more information. 2) Turn off the device, and then ...
...that the orange packing tape, cardboard, and orange plastic shipping locks have been removed. Make sure that the media is correct. 3) Reinstall the print driver. 1) Make sure that the IP address is loaded long-edge leading (with "!" See pages 4 and 5 for more information. 3) If the ...page 9 or page 15 for more information. 1) Check the network or USB cable. See page 5 for more information. 1) Make sure that the scanner lock is connected to match the original. 2) Select Image Adjustment, and optimize the values for more information. 2) Turn off the device, and then ...
HP LaserJet M5025/M5035 MFP - (multiple language) Getting Started Guide North America
Page 25
...the power cable is connected to match the original. 2) Select Image Adjustment, and optimize the values for more information. 3) Make sure that the scanner lock is loaded correctly. See page 10 for more information. See page 6 for more information. 2) Make sure that the device is active.... to the Administration menu and activate the Fax Setup Wizard. No fax icon on the device. 1) Make sure that the scanner lock is correct. 3) Reinstall the print driver. 1) Make sure that the IP address is unlocked. Fax configured but not sending fax. If "Operational/Enabled" is loaded...
...the power cable is connected to match the original. 2) Select Image Adjustment, and optimize the values for more information. 3) Make sure that the scanner lock is loaded correctly. See page 10 for more information. See page 6 for more information. 2) Make sure that the device is active.... to the Administration menu and activate the Fax Setup Wizard. No fax icon on the device. 1) Make sure that the scanner lock is correct. 3) Reinstall the print driver. 1) Make sure that the IP address is unlocked. Fax configured but not sending fax. If "Operational/Enabled" is loaded...
HP LaserJet M5025 and M5035 MFP Product Series - Solutions provided by the 48.041.4 firmware roll
Page 6
...: Copy Processor Board (CPB): Scanner Control Board (SCB): Analog Fax DC Controller: Formatter Boot Loader FIRMWARE VERSION 48.041.4 (Datecode: 20071002 48.041.4 MP01.42 (No Change) V.34.15.FF 2.089 (0.0) KON002 5.9 2.36b 11 (No Change) Not Applicable (HP Proprietary) Document Attributes Product Models: HP LaserJet M5035 MFP, HP LaserJet M5035 MFP X, HP LaserJet M5035 MFP XS, HP LaserJet M5025 MFP Product Numbers: Q7829A, Q7830A...
...: Copy Processor Board (CPB): Scanner Control Board (SCB): Analog Fax DC Controller: Formatter Boot Loader FIRMWARE VERSION 48.041.4 (Datecode: 20071002 48.041.4 MP01.42 (No Change) V.34.15.FF 2.089 (0.0) KON002 5.9 2.36b 11 (No Change) Not Applicable (HP Proprietary) Document Attributes Product Models: HP LaserJet M5035 MFP, HP LaserJet M5035 MFP X, HP LaserJet M5035 MFP XS, HP LaserJet M5025 MFP Product Numbers: Q7829A, Q7830A...
HP Embedded Web Server - User Guide
Page 95
... new links, as FAQs, user documentation, features and specifications, and product-compatibility information. ● Collaborate with HP and with your product software and driver; upgrade and migrate your peers through discussion groups, e-mail support, and phone support. ● Use task... provider and the service contract. When these tasks and more: ● Find a list of HP products at one site: computers, workstations, servers, storage devices, printer, scanners, digital imaging, and mobile devices. ● Obtain technical support. Product Support The Product Support ...
... new links, as FAQs, user documentation, features and specifications, and product-compatibility information. ● Collaborate with HP and with your product software and driver; upgrade and migrate your peers through discussion groups, e-mail support, and phone support. ● Use task... provider and the service contract. When these tasks and more: ● Find a list of HP products at one site: computers, workstations, servers, storage devices, printer, scanners, digital imaging, and mobile devices. ● Obtain technical support. Product Support The Product Support ...
HP LaserJet M5025/M5035 MFP - User Guide
Page 182
... Care. Clean the glass strip that came with the cable or the driver. 2. See HP Customer Care. The maintenance kit items might be defective. 1. The computer cable might be adjusted from the scanner glass? If the page prints, the problem is to the left of ... for the original document. If the problem persists, contact HP Customer Care. The print cartridge might be ready for replacement. 3. Reinstall the printer driver. If the problem persists, contact HP Customer Care. Are copies of the scanner glass. Is the printing too light? See Change the ...
... Care. Clean the glass strip that came with the cable or the driver. 2. See HP Customer Care. The maintenance kit items might be defective. 1. The computer cable might be adjusted from the scanner glass? If the page prints, the problem is to the left of ... for the original document. If the problem persists, contact HP Customer Care. The print cartridge might be ready for replacement. 3. Reinstall the printer driver. If the problem persists, contact HP Customer Care. Are copies of the scanner glass. Is the printing too light? See Change the ...
HP LaserJet M5025/M5035 MFP - User Guide
Page 287
... alignment settings, trays 48 anticounterfeit supplies 156 AppleTalk setting 60 AppleTalk settings 35 Attention light locating 18 authorized dealers 244 autoconfiguration, drivers 10 automatic document feeder. See ADF automatic document feeder (ADF) jams 190 automatic two-sided printing path copying documents 119 ...183 loading paper 111 Macintosh settings 154 problem-solving 175 browsers supported, HP Toolbox 15 buffer overflow errors 179 buttons, control panel locating 18 sounds, settings 44 touchscreen 20 C calibrating scanner 50, 165 call report, fax 145 Canadian DOC regulations 261 canceling...
... alignment settings, trays 48 anticounterfeit supplies 156 AppleTalk setting 60 AppleTalk settings 35 Attention light locating 18 authorized dealers 244 autoconfiguration, drivers 10 automatic document feeder. See ADF automatic document feeder (ADF) jams 190 automatic two-sided printing path copying documents 119 ...183 loading paper 111 Macintosh settings 154 problem-solving 175 browsers supported, HP Toolbox 15 buffer overflow errors 179 buttons, control panel locating 18 sounds, settings 44 touchscreen 20 C calibrating scanner 50, 165 call report, fax 145 Canadian DOC regulations 261 canceling...
HP LaserJet M5025/M5035 MFP - User Guide
Page 288
...solving 216, 224 curly paper, problem-solving 174 custom-size paper default settings 28 driver settings 104 printing on 66 configuration page Information menu 22 Macintosh 154 printing 144 contacting HP 244 control panel access denied 183 Administration menu 21 buttons 18 cleaning page, printing 164...122 problem-solving 226 problems, preventing 223 quality, problem-solving 223 size, problem-solving 226 stapling 93 two-sided documents 119 using scanner glass 79 counterfeit supplies 156 Courier font settings 46 Courier font, problem-solving 233 cover pages 104, 110 creased paper, problemsolving ...
...solving 216, 224 curly paper, problem-solving 174 custom-size paper default settings 28 driver settings 104 printing on 66 configuration page Information menu 22 Macintosh 154 printing 144 contacting HP 244 control panel access denied 183 Administration menu 21 buttons 18 cleaning page, printing 164...122 problem-solving 226 problems, preventing 223 quality, problem-solving 223 size, problem-solving 226 stapling 93 two-sided documents 119 using scanner glass 79 counterfeit supplies 156 Courier font settings 46 Courier font, problem-solving 233 cover pages 104, 110 creased paper, problemsolving ...
HP LaserJet M5025/M5035 MFP - User Guide
Page 291
... 78 specifications 64, 69 LAN fax 141 language default, setting 44 language, printer default settings 46 laser safety statements 261, 262 LDAP servers connecting to 126 error messages 184 validating gateway addresses 227 LEDs ...scanner glass 79 rotated media 83 scanner glass 129 sizes supported 129 special media 78 staples 91 tray 1 73 tray 2, 3, 4, 5, or 6 76 unexpected size or type error message 179 Lock Resources, Macintosh 154 loose toner, problem-solving 213 M Macintosh AppleTalk settings 35 driver features 109 driver settings 12, 109 drivers supported 9, 10 drivers, problem-solving 229 HP...
... 78 specifications 64, 69 LAN fax 141 language default, setting 44 language, printer default settings 46 laser safety statements 261, 262 LDAP servers connecting to 126 error messages 184 validating gateway addresses 227 LEDs ...scanner glass 79 rotated media 83 scanner glass 129 sizes supported 129 special media 78 staples 91 tray 1 73 tray 2, 3, 4, 5, or 6 76 unexpected size or type error message 179 Lock Resources, Macintosh 154 loose toner, problem-solving 213 M Macintosh AppleTalk settings 35 driver features 109 driver settings 12, 109 drivers supported 9, 10 drivers, problem-solving 229 HP...
HP LaserJet M5025/M5035 MFP - User Guide
Page 294
... issues 228 wrinkled paper 216 processor speed 3 proof and hold jobs 96 ProRes 3 protocol configuration page, printing 39 PS emulation driver default settings 46 selecting 10 PS error pages default settings 46 REt (Resolution Enhancement technology) 154 retention, job accessing 95 features...REt (Resolution Enhancement technology 49 S safety statements 261, 262 saving resources, memory 269 scaling documents 103 scanner calibration 50, 165 scanner glass cleaning 161 copying from 79 scanner lid backing, cleaning 162 scanning default settings 23 loading ADF 81 no-wait 46 scanning e-mail validating...
... issues 228 wrinkled paper 216 processor speed 3 proof and hold jobs 96 ProRes 3 protocol configuration page, printing 39 PS emulation driver default settings 46 selecting 10 PS error pages default settings 46 REt (Resolution Enhancement technology) 154 retention, job accessing 95 features...REt (Resolution Enhancement technology 49 S safety statements 261, 262 saving resources, memory 269 scaling documents 103 scanner calibration 50, 165 scanner glass cleaning 161 copying from 79 scanner lid backing, cleaning 162 scanning default settings 23 loading ADF 81 no-wait 46 scanning e-mail validating...
Service Manual
Page 21
...1-1 HP LaserJet M5025 MFP and HP LaserJet M5035 MFP 5 Figure 1-2 HP LaserJet M5035X MFP ...6 Figure 1-3 HP LaserJet M5035XS MFP ...7 Figure 2-1 MFP deminsions (1 of 3) ...18 Figure 2-2 MFP deminsions (2 of 3) ...18 Figure 2-3 MFP deminsions (3 of 3) ...19 Figure 2-4 USB connection ...21 Figure 4-1 MFP system ...Video interface control signal flow 113 Figure 4-10 Laser/scanner system ...114 Figure 4-11 Image-formation system ...115 Figure 4-12 Image-formation...unit paper path ...133 Figure 4-28 Signal flow for the duplexing driver PCA 133 Figure 4-29 Duplexing reverse/feed operation 134 Figure 4-30...
...1-1 HP LaserJet M5025 MFP and HP LaserJet M5035 MFP 5 Figure 1-2 HP LaserJet M5035X MFP ...6 Figure 1-3 HP LaserJet M5035XS MFP ...7 Figure 2-1 MFP deminsions (1 of 3) ...18 Figure 2-2 MFP deminsions (2 of 3) ...18 Figure 2-3 MFP deminsions (3 of 3) ...19 Figure 2-4 USB connection ...21 Figure 4-1 MFP system ...Video interface control signal flow 113 Figure 4-10 Laser/scanner system ...114 Figure 4-11 Image-formation system ...115 Figure 4-12 Image-formation...unit paper path ...133 Figure 4-28 Signal flow for the duplexing driver PCA 133 Figure 4-29 Duplexing reverse/feed operation 134 Figure 4-30...
Service Manual
Page 29
... 553 Figure 6-32 Wiring diagram (HCI; 3 x 500-sheet feeder 554 Figure 6-33 Repetitive defect ruler ...555 Figure 6-34 Print cartridge and MFP contacts 564 Figure 7-1 ADF ...582 Figure 7-2 Front end cover (ADF) ...584 Figure 7-3 Hinges ...586 Figure 7-4 Base assembly (ADF) ...588... of 2 384 Figure 5-320 Reinstall the HCI lifter driver assembly 385 Figure 6-1 Engine test button location ...506 Figure 6-2 Sensors (ADF) ...523 Figure 6-3 Wiring diagram (ADF) ...524 Figure 6-4 Components (scanner) ...525 Figure 6-5 Wiring diagram (scanner) ...526 Figure 6-6 External covers and panels (stapler/...
... 553 Figure 6-32 Wiring diagram (HCI; 3 x 500-sheet feeder 554 Figure 6-33 Repetitive defect ruler ...555 Figure 6-34 Print cartridge and MFP contacts 564 Figure 7-1 ADF ...582 Figure 7-2 Front end cover (ADF) ...584 Figure 7-3 Hinges ...586 Figure 7-4 Base assembly (ADF) ...588... of 2 384 Figure 5-320 Reinstall the HCI lifter driver assembly 385 Figure 6-1 Engine test button location ...506 Figure 6-2 Sensors (ADF) ...523 Figure 6-3 Wiring diagram (ADF) ...524 Figure 6-4 Components (scanner) ...525 Figure 6-5 Wiring diagram (scanner) ...526 Figure 6-6 External covers and panels (stapler/...
Service Manual
Page 143
... and DC controller to function. When the laser/ scanner system receives those signals. Figure 4-9 Video interface control signal flow Laser/scanner system The formatter sends video signals to latent images on those signals, it converts them to the DC controller, which controls the laser/scanner. The DC controller turns the laser driver on or off, depending on the...
... and DC controller to function. When the laser/ scanner system receives those signals. Figure 4-9 Video interface control signal flow Laser/scanner system The formatter sends video signals to latent images on those signals, it converts them to the DC controller, which controls the laser/scanner. The DC controller turns the laser driver on or off, depending on the...
Service Manual
Page 178
... DOCUMENT FEEDER ADF Feeder ADF Motor x Control Board ADF Media Size Sensors Input Tray Sensor Scan Carriage x x Scanner Controller Board Scanning Lamp CCD Driver x and Analog Processor Optical Path (Mirrors and Lens ) Carriage Drive System Flatbed Cover Sensor Flatbed Media Size Sensors... SCANNER SYSTEM DOCUMENT Copy Processor Board and Formatter Scan command x Sensor signal Image Data x 148 Chapter 4 Theory of ...
... DOCUMENT FEEDER ADF Feeder ADF Motor x Control Board ADF Media Size Sensors Input Tray Sensor Scan Carriage x x Scanner Controller Board Scanning Lamp CCD Driver x and Analog Processor Optical Path (Mirrors and Lens ) Carriage Drive System Flatbed Cover Sensor Flatbed Media Size Sensors... SCANNER SYSTEM DOCUMENT Copy Processor Board and Formatter Scan command x Sensor signal Image Data x 148 Chapter 4 Theory of ...
Service Manual
Page 384
... Base unit right rear cover. See Top cover on page 342. 2. See Right rear cover on page 232. ● Stapler/stacker. See Scanner assembly on page 315. ● Base unit right rear inner cover. See Rear cover on page 254. ● Formatter cover and cage. Disconnect... three connectors (callout 1) and release all of the wire harnesses from the retainer (callout 2). 1 2 Figure 5-271 Remove the lifter driver assembly (1 of 4) 354 Chapter 5 Removal and replacement ENWW See Stapler/stacker assembly on page 295. ● Base unit top cover. See Formatter cover ...
... Base unit right rear cover. See Top cover on page 342. 2. See Right rear cover on page 232. ● Stapler/stacker. See Scanner assembly on page 315. ● Base unit right rear inner cover. See Rear cover on page 254. ● Formatter cover and cage. Disconnect... three connectors (callout 1) and release all of the wire harnesses from the retainer (callout 2). 1 2 Figure 5-271 Remove the lifter driver assembly (1 of 4) 354 Chapter 5 Removal and replacement ENWW See Stapler/stacker assembly on page 295. ● Base unit top cover. See Formatter cover ...
Service Manual
Page 458
... (RFU) and the MFP lost communication with the device ... scan buffer error occurred. 1. Replace the lifter driver assembly for the 3 x 500sheet feeder. 6....HP LaserJet M5035X and HP LaserJet M5035XS only) ● 60.05 = fourth cassette, lift motor malfunction (Tray 5) (HP LaserJet M5035X and HP LaserJet M5035XS only) ● 60.06 = fifth cassette, lift motor malfunction (Tray 6) (HP LaserJet M5035X and HP LaserJet M5035XS only) ● 60.07 = sixth cassette (HP LaserJet M5035X and HP LaserJet M5035XS only) Recommended action 3. Make sure that the connectors at the laser/scanner...
... (RFU) and the MFP lost communication with the device ... scan buffer error occurred. 1. Replace the lifter driver assembly for the 3 x 500sheet feeder. 6....HP LaserJet M5035X and HP LaserJet M5035XS only) ● 60.05 = fourth cassette, lift motor malfunction (Tray 5) (HP LaserJet M5035X and HP LaserJet M5035XS only) ● 60.06 = fifth cassette, lift motor malfunction (Tray 6) (HP LaserJet M5035X and HP LaserJet M5035XS only) ● 60.07 = sixth cassette (HP LaserJet M5035X and HP LaserJet M5035XS only) Recommended action 3. Make sure that the connectors at the laser/scanner...
Service Manual
Page 462
...Printing will resume when the door is operating and that the DigitalSend software and the MFP are connected to check for a different printer language, or add the requested language to...feeder cover open The document feeder (ADF) cover is closed . See DC controller PCA on the scanner glass. Cleaning . . . No action necessary. Close the upper right-side door. Code CRC ...occurred during a digital send task. If this device. Print the job by using a printer driver for jams. No action necessary. Turn the power off and then on the duplexer . Close...
...Printing will resume when the door is operating and that the DigitalSend software and the MFP are connected to check for a different printer language, or add the requested language to...feeder cover open The document feeder (ADF) cover is closed . See DC controller PCA on the scanner glass. Cleaning . . . No action necessary. Close the upper right-side door. Code CRC ...occurred during a digital send task. If this device. Print the job by using a printer driver for jams. No action necessary. Turn the power off and then on the duplexer . Close...
Service Manual
Page 465
...page 347 Install fuser The fuser is not installed or is installed and fully seated. Check the Tray 2 and Tray 3 lifter driver assemblies for damage. See DC controller PCA on the dc controller are fully seated. Install black cartridge The print cartridge has been ...occurred during a firmware update. Resend the update. Check the tray for example, fonts or macros) information. Replace the dc controller. Initializing scanner The scanner is firmly seated and that the J305, J307, and J309 connectors on page 329. See Lifter drive assembly on page 357. 6. Make...
...page 347 Install fuser The fuser is not installed or is installed and fully seated. Check the Tray 2 and Tray 3 lifter driver assemblies for damage. See DC controller PCA on the dc controller are fully seated. Install black cartridge The print cartridge has been ...occurred during a firmware update. Resend the update. Check the tray for example, fonts or macros) information. Replace the dc controller. Initializing scanner The scanner is firmly seated and that the J305, J307, and J309 connectors on page 329. See Lifter drive assembly on page 357. 6. Make...
Service Manual
Page 576
... M J11 5 4 3 2 1 Duplexing solenoid Cartridge presence sensor SR9 SL2 SL 21 J50L Front fan FM2 3 2 1 J51L 1 2 3 J10 21 12 J50DH 3 2 1 J51DH 123 J50D J51D Scanner motor M5 M 1 2 3 4 J1900 Laser/scanner unit Laser driver PCB J801 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 GND /VDO2 VDO2 GND CNT2 CNT1 CNT0 GND /VDO1 VDO1 GND GND +5V PDOUT /BDI...
... M J11 5 4 3 2 1 Duplexing solenoid Cartridge presence sensor SR9 SL2 SL 21 J50L Front fan FM2 3 2 1 J51L 1 2 3 J10 21 12 J50DH 3 2 1 J51DH 123 J50D J51D Scanner motor M5 M 1 2 3 4 J1900 Laser/scanner unit Laser driver PCB J801 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 GND /VDO2 VDO2 GND CNT2 CNT1 CNT0 GND /VDO1 VDO1 GND GND +5V PDOUT /BDI...
Service Manual
Page 877
...497 curled paper, troubleshooting 443 custom-size paper default settings 44 customer support embedded Web server links 32 HP Printer Utility pages 35 online 830 repacking device 832 D Data light locating 516 date code, service ID...-voltage power supply 104 low-voltage power-supply 104 scanner control board 105 stapler 105 DC controller engine control system operations 107 image-formation operations 114 laser/scanner operations 113 pickup-and-feed system operations 121 print-...downloading firmware 82 downloading software 9 dpi, settings 35, 64 drivers included 3 preconfiguration 11 ENWW Index 847
...497 curled paper, troubleshooting 443 custom-size paper default settings 44 customer support embedded Web server links 32 HP Printer Utility pages 35 online 830 repacking device 832 D Data light locating 516 date code, service ID...-voltage power supply 104 low-voltage power-supply 104 scanner control board 105 stapler 105 DC controller engine control system operations 107 image-formation operations 114 laser/scanner operations 113 pickup-and-feed system operations 121 print-...downloading firmware 82 downloading software 9 dpi, settings 35, 64 drivers included 3 preconfiguration 11 ENWW Index 847
Service Manual
Page 880
... HP supplies non HP supply installed 437 non HP supply installed Economode disabled 437 HP SupportPack 833 HP Toolbox browsers supported 15 HP Universal Print Driver 10 HP Web Jetadmin firmware updates 90 IP address, changing 79 HP-Authorized Dealers 830 humidity problem-solving 476 specifications 826 I I/O configuration network configuration 21 settings 48 image defects, problemsolving 476 image formation laser/scanner...
... HP supplies non HP supply installed 437 non HP supply installed Economode disabled 437 HP SupportPack 833 HP Toolbox browsers supported 15 HP Universal Print Driver 10 HP Web Jetadmin firmware updates 90 IP address, changing 79 HP-Authorized Dealers 830 humidity problem-solving 476 specifications 826 I I/O configuration network configuration 21 settings 48 image defects, problemsolving 476 image formation laser/scanner...