HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CB414A/CB415A/CB416A/CB417A
Page 71
...;F), which is the product fusing temperature. To prevent serious jams, always use tray 1 to withstand 200°C (392°F), which is trapped in an envelope, creating an air bubble, then the envelope might even damage the fuser. Avoid printing over to printing, labels must lie flat ... with spaces between them. The extra flaps and strips might cause wrinkling, creasing, or even jams and might wrinkle during printing. Envelope margins The following gives typical address margins for laser printers. Never print on the same sheet of labels more than 15 mm (0.6 in the printer...
...;F), which is the product fusing temperature. To prevent serious jams, always use tray 1 to withstand 200°C (392°F), which is trapped in an envelope, creating an air bubble, then the envelope might even damage the fuser. Avoid printing over to printing, labels must lie flat ... with spaces between them. The extra flaps and strips might cause wrinkling, creasing, or even jams and might wrinkle during printing. Envelope margins The following gives typical address margins for laser printers. Never print on the same sheet of labels more than 15 mm (0.6 in the printer...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CB414A/CB415A/CB416A/CB417A
Page 163
... device). Solution See Open the printer drivers to change the setting, or see the only one page but are using a Try using the HIGH 2 fuser mode. Jamming might have blank pages. Disconnect the device cable and reconnect it does not contain blank pages. Try a print job that the sealing tape has been...
... device). Solution See Open the printer drivers to change the setting, or see the only one page but are using a Try using the HIGH 2 fuser mode. Jamming might have blank pages. Disconnect the device cable and reconnect it does not contain blank pages. Try a print job that the sealing tape has been...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CB414A/CB415A/CB416A/CB417A
Page 166
... might be in the specified slot (X). Reinstall the print cartridge, or install a new HP print cartridge. 11.XX - Jam in Tray X Clear jam then Media is jammed in tray 1. Paper wrapped around fuser A jam has occurred because paper has wrapped around the fuser. Any repair required as a result of certain features. You might have tried to print...
... might be in the specified slot (X). Reinstall the print cartridge, or install a new HP print cartridge. 11.XX - Jam in Tray X Clear jam then Media is jammed in tray 1. Paper wrapped around fuser A jam has occurred because paper has wrapped around the fuser. Any repair required as a result of certain features. You might have tried to print...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CB414A/CB415A/CB416A/CB417A
Page 190
... jams Make sure that meets HP specifications. See Operating environment. See Clear jams. ● If the device recently jammed..., print two to three pages to clean the device. ● If the sheets do to correct them. See Clean the device. Use media from a different source or from the use media that meets the specifications for the media type setting that meets HP...Control print jobs. ● The media that meets HP specifications. See Media considerations. ● The surface of... after trying the suggested remedies, contact HP Customer Support. 178 Chapter 11 Problem ...
... jams Make sure that meets HP specifications. See Operating environment. See Clear jams. ● If the device recently jammed..., print two to three pages to clean the device. ● If the sheets do to correct them. See Clean the device. Use media from a different source or from the use media that meets the specifications for the media type setting that meets HP...Control print jobs. ● The media that meets HP specifications. See Media considerations. ● The surface of... after trying the suggested remedies, contact HP Customer Support. 178 Chapter 11 Problem ...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CB414A/CB415A/CB416A/CB417A
Page 193
Try using a smoother media. Make sure that the environmental specifications for leaks. If the media is leaking, replace it. Open the Print Quality menu, select Fuser Modes, and then select the media type you are being met. Try using a different type of media. 4. Print a few more pages to see if ... pages to see if the problem corrects itself . 2. Clean the inside of the device and run a cleaning page. Specks might appear on a page after a jam has been cleared. 1. Check the print cartridge for the device are using. ENWW Solve print-quality problems 181
Try using a smoother media. Make sure that the environmental specifications for leaks. If the media is leaking, replace it. Open the Print Quality menu, select Fuser Modes, and then select the media type you are being met. Try using a different type of media. 4. Print a few more pages to see if ... pages to see if the problem corrects itself . 2. Clean the inside of the device and run a cleaning page. Specks might appear on a page after a jam has been cleared. 1. Check the print cartridge for the device are using. ENWW Solve print-quality problems 181
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CB414A/CB415A/CB416A/CB417A
Page 261
..., selecting 24 document size, selecting 87 double-sided printing, Macintosh 93 double-sided printing, Windows 89 first page 88, 92 fuser modes 43, 61 HP, ordering 206 legal, clipped margins 202 loading tray 1 66 loading tray 2 69 pages per sheet 88, 93 problem-solving ..., driver 7 preprinted paper 60 presets (Macintosh) 92 print cartridges authentication 136 EconoMode 135 error messages 160 features 3 genuine HP 135 jams, clearing 169 management menu 27 non-HP 135 ordering through embedded Web server 131 part numbers 205 recycling 223 replacement intervals 135 replacing 137 status, viewing with...
..., selecting 24 document size, selecting 87 double-sided printing, Macintosh 93 double-sided printing, Windows 89 first page 88, 92 fuser modes 43, 61 HP, ordering 206 legal, clipped margins 202 loading tray 1 66 loading tray 2 69 pages per sheet 88, 93 problem-solving ..., driver 7 preprinted paper 60 presets (Macintosh) 92 print cartridges authentication 136 EconoMode 135 error messages 160 features 3 genuine HP 135 jams, clearing 169 management menu 27 non-HP 135 ordering through embedded Web server 131 part numbers 205 recycling 223 replacement intervals 135 replacing 137 status, viewing with...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CB414A/CB415A/CB416A/CB417A
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... including 2 part number 205 problem-solving 150 trays default settings 40 double-sided printing 90, 94 feeding problems, solving 192 included 2 jams, clearing 168 loading paper 66 locating 4 Macintosh settings 133 paper path tests 46 paper sizes supported 63 paper types supported 64 problem-solving...215 print cartridge 210 product 209 transfer unit and fuser 210 252 Index ENWW solving 182 Toolbox. support embedded Web server links 131 HP Printer Utility pages 133 Linux 201 online 212 repacking device 214 Support tab, HP Toolbox 127 SupportPack, HP 215 T Taiwan EMI statement 230 TCP/IP ...
... including 2 part number 205 problem-solving 150 trays default settings 40 double-sided printing 90, 94 feeding problems, solving 192 included 2 jams, clearing 168 loading paper 66 locating 4 Macintosh settings 133 paper path tests 46 paper sizes supported 63 paper types supported 64 problem-solving...215 print cartridge 210 product 209 transfer unit and fuser 210 252 Index ENWW solving 182 Toolbox. support embedded Web server links 131 HP Printer Utility pages 133 Linux 201 online 212 repacking device 214 Support tab, HP Toolbox 127 SupportPack, HP 215 T Taiwan EMI statement 230 TCP/IP ...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CC476A/CC477A/CC478A/CC479A
Page 71
...pressure in the product. Envelopes should be stored flat. Labels CAUTION: To avoid damaging the device, use only labels recommended for laser printers. Envelope storage Proper storage of envelopes helps contribute to print transparencies and always use the rear output bin. ENWW Media ... in an envelope, creating an air bubble, then the envelope might even damage the fuser. Envelopes with adhesive strips or flaps Envelopes with a peel-off sheets with spaces between the labels, causing serious jams. ● Curl: Prior to printing, labels must lie flat with no more than...
...pressure in the product. Envelopes should be stored flat. Labels CAUTION: To avoid damaging the device, use only labels recommended for laser printers. Envelope storage Proper storage of envelopes helps contribute to print transparencies and always use the rear output bin. ENWW Media ... in an envelope, creating an air bubble, then the envelope might even damage the fuser. Envelopes with adhesive strips or flaps Envelopes with a peel-off sheets with spaces between the labels, causing serious jams. ● Curl: Prior to printing, labels must lie flat with no more than...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CC476A/CC477A/CC478A/CC479A
Page 72
...should lie flat with less than 5 mm (0.2 inch) of colors and finishes with properties optimized for laser printers. CAUTION: To avoid damaging the device, use the rear output bin. Many manufacturers now design ...m2; 50- to 80lb cover) as cockle, laid, or linen, might require the special fuser modes that the card stock is normal when printing with a smoothness rating of card stock from...stock performs better than 199 g/m2 (53 lb). NOTE: You might cause misfeeds, stacking problems, jams, poor toner fusing, poor print quality, or excessive mechanical wear. Paper that is too heavy ...
...should lie flat with less than 5 mm (0.2 inch) of colors and finishes with properties optimized for laser printers. CAUTION: To avoid damaging the device, use the rear output bin. Many manufacturers now design ...m2; 50- to 80lb cover) as cockle, laid, or linen, might require the special fuser modes that the card stock is normal when printing with a smoothness rating of card stock from...stock performs better than 199 g/m2 (53 lb). NOTE: You might cause misfeeds, stacking problems, jams, poor toner fusing, poor print quality, or excessive mechanical wear. Paper that is too heavy ...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CC476A/CC477A/CC478A/CC479A
Page 163
Cause The device is set for duplexing. Jamming might be very complex. Pages print, but the device processes the back side of the page as well (the page comes part of the way ... See Open the printer drivers on the print cartridge. The file might have blank pages. The device prints, but are using a Try using the HIGH 2 fuser mode. Cause Solution The device cable is set for duplexing. Disconnect the device cable and reconnect it does not contain blank pages. If possible, attach...
Cause The device is set for duplexing. Jamming might be very complex. Pages print, but the device processes the back side of the page as well (the page comes part of the way ... See Open the printer drivers on the print cartridge. The file might have blank pages. The device prints, but are using a Try using the HIGH 2 fuser mode. Cause Solution The device cable is set for duplexing. Disconnect the device cable and reconnect it does not contain blank pages. If possible, attach...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CC476A/CC477A/CC478A/CC479A
Page 166
...Time/Scheduling menu on again, set the time and date at www.hp.com/go/ anticounterfeit. Remove the jammed media from the print cartridge. Jam inside duplexer Media is jammed in the onscreen dialog box, or see Clear jams from the duplexer on page 172. 13.XX.YY - Open ...cartridge area print cartridge Follow the instructions in the specified tray. Follow the instructions in tray 1. Paper wrapped around fuser A jam has occurred because paper has wrapped around the fuser. Touch OK to print the transferred data. (Some data might be lost .) Check the host configuration. If ...
...Time/Scheduling menu on again, set the time and date at www.hp.com/go/ anticounterfeit. Remove the jammed media from the print cartridge. Jam inside duplexer Media is jammed in the onscreen dialog box, or see Clear jams from the duplexer on page 172. 13.XX.YY - Open ...cartridge area print cartridge Follow the instructions in the specified tray. Follow the instructions in tray 1. Paper wrapped around fuser A jam has occurred because paper has wrapped around the fuser. Touch OK to print the transferred data. (Some data might be lost .) Check the host configuration. If ...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CC476A/CC477A/CC478A/CC479A
Page 190
... the media is excessively rough. Solve print-quality problems This section helps you define print-quality problems and what to do not pass through the fuser and cause image defects on rough media. If this device. See Media considerations on page 58. ● The media is too smooth. Use..., or running a cleaning page. See Clean the device on page 72. ● The media that meets HP specifications. See Clear jams on page 166. ● If the device recently jammed, print two to three pages to clean the device. ● If the sheets do to resolve the problem. If the problem ...
... the media is excessively rough. Solve print-quality problems This section helps you define print-quality problems and what to do not pass through the fuser and cause image defects on rough media. If this device. See Media considerations on page 58. ● The media is too smooth. Use..., or running a cleaning page. See Clean the device on page 72. ● The media that meets HP specifications. See Clear jams on page 166. ● If the device recently jammed, print two to three pages to clean the device. ● If the sheets do to resolve the problem. If the problem ...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CC476A/CC477A/CC478A/CC479A
Page 193
...the print cartridge for the device are using a different type of the device and run a cleaning page. See Operating environment on a page after a jam has been cleared. 1. See Print Quality menu on page 140. 3. Replace the print cartridge. If the media is leaking, replace it. Lines AaBbCc ...few more pages to see if the problem corrects itself . 2. Make sure that the environmental specifications for leaks. Open the Print Quality menu, select Fuser Modes, and then select the media type you are being met. See Clean the device on page 43. 3. Try using . If the print ...
...the print cartridge for the device are using a different type of the device and run a cleaning page. See Operating environment on a page after a jam has been cleared. 1. See Print Quality menu on page 140. 3. Replace the print cartridge. If the media is leaking, replace it. Lines AaBbCc ...few more pages to see if the problem corrects itself . 2. Make sure that the environmental specifications for leaks. Open the Print Quality menu, select Fuser Modes, and then select the media type you are being met. See Clean the device on page 43. 3. Try using . If the print ...
HP LaserJet M3027/M3035 MFP - User Guide for Model Numbers CC476A/CC477A/CC478A/CC479A
Page 263
...default size, selecting 25 document size, selecting 87 double-sided printing, Macintosh 93 double-sided printing, Windows 89 first page 88, 92 fuser modes 43, 61 HP, ordering 208 legal, clipped margins 203 loading tray 1 66 loading tray 2 69 pages per sheet 88, 92 problem-solving 178,...92 print cartridges authentication 136 EconoMode 135 error messages 160 features 3 genuine HP 135 jams, clearing 169 management menu 28 non-HP 135 part numbers 207 recycling 225 replacement intervals 135 replacing 137 status, viewing with HP Toolbox 127 storage 135 warranty 212 Print Document On 87 print jobs ...
...default size, selecting 25 document size, selecting 87 double-sided printing, Macintosh 93 double-sided printing, Windows 89 first page 88, 92 fuser modes 43, 61 HP, ordering 208 legal, clipped margins 203 loading tray 1 66 loading tray 2 69 pages per sheet 88, 92 problem-solving 178,...92 print cartridges authentication 136 EconoMode 135 error messages 160 features 3 genuine HP 135 jams, clearing 169 management menu 28 non-HP 135 part numbers 207 recycling 225 replacement intervals 135 replacing 137 status, viewing with HP Toolbox 127 storage 135 warranty 212 Print Document On 87 print jobs ...
Service Manual
Page 8
...8. Does the device select the correct trays 200 Control-panel messages ...201 Control-panel message types 201 Resolve control-panel messages 201 Clear jams ...214 Common causes of -page sensor 173 E-label reader (memory tag) ...175 Face-down-roller shaft ...177 Cartridge door ...179 Transfer...Formatter ...116 Stapler ...117 Stapler power-supply ...123 Right-side fan ...128 Engine control unit (ECU) ...131 Left-side riser ...138 Fuser ...139 Laser/scanner ...142 Access plate ...144 Oblique-roller assembly ...146 Left-side fan ...148 High-voltage power supply (HVPS 149 Feed-guide assembly ......
...8. Does the device select the correct trays 200 Control-panel messages ...201 Control-panel message types 201 Resolve control-panel messages 201 Clear jams ...214 Common causes of -page sensor 173 E-label reader (memory tag) ...175 Face-down-roller shaft ...177 Cartridge door ...179 Transfer...Formatter ...116 Stapler ...117 Stapler power-supply ...123 Right-side fan ...128 Engine control unit (ECU) ...131 Left-side riser ...138 Fuser ...139 Laser/scanner ...142 Access plate ...144 Oblique-roller assembly ...146 Left-side fan ...148 High-voltage power supply (HVPS 149 Feed-guide assembly ......
Service Manual
Page 28
... paper that does not meet specifications will cause lower print quality and increase the chance of jams. ● Do not use letterhead paper or preprinted forms that are made with a tested smoothness rating of the fuser. ● Do not use transparencies, labels, or photo or glossy paper designed for Inkjet printers... paper, other low temperature printers. The following paper must be avoided to prevent possible damage to the device: ● Do not use paper with HP LaserJet printers. ● Do not use any media that is too rough. Paper to avoid The product can damage the device.
... paper that does not meet specifications will cause lower print quality and increase the chance of jams. ● Do not use letterhead paper or preprinted forms that are made with a tested smoothness rating of the fuser. ● Do not use transparencies, labels, or photo or glossy paper designed for Inkjet printers... paper, other low temperature printers. The following paper must be avoided to prevent possible damage to the device: ● Do not use paper with HP LaserJet printers. ● Do not use any media that is too rough. Paper to avoid The product can damage the device.
Service Manual
Page 74
...-page sensor ● PS902, tray 1 media-detection sensor ● PS903, media-width sensor ● SR1, top output-bin delivery flag ● SR2, fuser-delivery flag Figure 4-8 Pickup/feed/delivery system block diagram 62 Chapter 4 Theory of feed rollers and sensors. If media does not reach or pass each... sensor within a specified time period, the ECU determines that a jam has occurred and alerts the formatter. The ECU uses two motors and two solenoids to feed media through the device. Pickup/feed/delivery system ...
...-page sensor ● PS902, tray 1 media-detection sensor ● PS903, media-width sensor ● SR1, top output-bin delivery flag ● SR2, fuser-delivery flag Figure 4-8 Pickup/feed/delivery system block diagram 62 Chapter 4 Theory of feed rollers and sensors. If media does not reach or pass each... sensor within a specified time period, the ECU determines that a jam has occurred and alerts the formatter. The ECU uses two motors and two solenoids to feed media through the device. Pickup/feed/delivery system ...
Service Manual
Page 84
...-motor initial drive High-voltage control Detection of the presence of a print cartridge Cleaning of the transfer roller after 10 minutes of laser/scanner failure, fuser failure, and open covers Communication with the lamp on. NOTE The lamp profile changes after the primary charging ac bias is performed ...-response non-uniformity) and DSNU (dark-signal non-uniformity) correction. Table 4-2 Power-on sequence Step 1 2 3 4 5 6 7 8 9 10 11 Action Power-on Initialize ADF and jam check Carriage-lock check Lamp warm-up and PRNU and DSNU correction. 72 Chapter 4 Theory of 120°C.
...-motor initial drive High-voltage control Detection of the presence of a print cartridge Cleaning of the transfer roller after 10 minutes of laser/scanner failure, fuser failure, and open covers Communication with the lamp on. NOTE The lamp profile changes after the primary charging ac bias is performed ...-response non-uniformity) and DSNU (dark-signal non-uniformity) correction. Table 4-2 Power-on sequence Step 1 2 3 4 5 6 7 8 9 10 11 Action Power-on Initialize ADF and jam check Carriage-lock check Lamp warm-up and PRNU and DSNU correction. 72 Chapter 4 Theory of 120°C.
Service Manual
Page 215
...(some OK the available memory. Follow the instructions in the onscreen dialog box, or see if the fuser motor is jammed in the onscreen dialog box, or see Clear jams from the printcartridge area on page 219. The motor connector is firmly seated. If the message persists... period of the paper stops in the fuser area. Jam inside front door Remove Media is jammed in the fuser area. Paper wrapped around fuser A jam has occurred because paper has wrapped around the fuser. Jam inside front door Media is jammed in the paper path. Jam inside front door Media is functional, observe...
...(some OK the available memory. Follow the instructions in the onscreen dialog box, or see if the fuser motor is jammed in the onscreen dialog box, or see Clear jams from the printcartridge area on page 219. The motor connector is firmly seated. If the message persists... period of the paper stops in the fuser area. Jam inside front door Remove Media is jammed in the fuser area. Paper wrapped around fuser A jam has occurred because paper has wrapped around the fuser. Jam inside front door Media is jammed in the paper path. Jam inside front door Media is functional, observe...
Service Manual
Page 258
... or registration rollers are dirty or defective. If a shutter does not open /close mechanism is damaged. (This can cause jams in which the media is crumpled into the device. Table 6-7 Causes for wrinkled or folded paper at the paper-path exit Cause The.... The paper path contains foreign substances or dirt. If the problem persists, replace the fuser (see Fuser on page 139). 246 Chapter 6 Troubleshooting ENWW Replace the spring. Solution Replace the fuser (see Fuser on page 139). The spring pushing the separation roller or pad is defective. The registration...
... or registration rollers are dirty or defective. If a shutter does not open /close mechanism is damaged. (This can cause jams in which the media is crumpled into the device. Table 6-7 Causes for wrinkled or folded paper at the paper-path exit Cause The.... The paper path contains foreign substances or dirt. If the problem persists, replace the fuser (see Fuser on page 139). 246 Chapter 6 Troubleshooting ENWW Replace the spring. Solution Replace the fuser (see Fuser on page 139). The spring pushing the separation roller or pad is defective. The registration...