Service Manual
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...186 Billing-code report 188 HP ToolboxFX ...188 View HP ToolboxFX 188 Troubleshooting tab 188 Service menu ...189 Restore the factory-set defaults 189 Clean the paper path 190 T.30 protocol trace 191 Archive print ...191 Problem-solve diagrams ...192 Repetitive image defects ...tool ...206 Cable and interface accessories ...206 Whole unit replacement ...207 Control-panel bezels ...211 Supplementry documentation and support 214 Parts lists and diagrams ...216 Types of screws ...217 ADF and scanner assemblies ...218 ADF internal components ...220 Assemblies ...222 External covers and panels...
...186 Billing-code report 188 HP ToolboxFX ...188 View HP ToolboxFX 188 Troubleshooting tab 188 Service menu ...189 Restore the factory-set defaults 189 Clean the paper path 190 T.30 protocol trace 191 Archive print ...191 Problem-solve diagrams ...192 Repetitive image defects ...tool ...206 Cable and interface accessories ...206 Whole unit replacement ...207 Control-panel bezels ...211 Supplementry documentation and support 214 Parts lists and diagrams ...216 Types of screws ...217 ADF and scanner assemblies ...218 ADF internal components ...220 Assemblies ...222 External covers and panels...
Service Manual
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... paper path ...52 Figure 4-4 Cross-section of printer ...54 Figure 4-5 Engine control system ...55 Figure 4-6 Engine-control-system circuit diagram 56 Figure 4-7 Laser/scanner system ...57 Figure 4-8 Pickup/feed/delivery system ...58 Figure 4-9 Image-formation system ...59 Figure 4-10 Primary charging ...59 Figure... Fusing ...61 Figure 4-15 Drum cleaning ...62 Figure 5-1 Phillips and pozidrive screwdriver comparison 71 Figure 5-2 Parts removal order for the scanner and ADF 74 Figure 5-3 Parts removal order for the product (product base 74 Figure 5-4 Remove the ADF input tray ...75 Figure 5-5...
... paper path ...52 Figure 4-4 Cross-section of printer ...54 Figure 4-5 Engine control system ...55 Figure 4-6 Engine-control-system circuit diagram 56 Figure 4-7 Laser/scanner system ...57 Figure 4-8 Pickup/feed/delivery system ...58 Figure 4-9 Image-formation system ...59 Figure 4-10 Primary charging ...59 Figure... Fusing ...61 Figure 4-15 Drum cleaning ...62 Figure 5-1 Phillips and pozidrive screwdriver comparison 71 Figure 5-2 Parts removal order for the scanner and ADF 74 Figure 5-3 Parts removal order for the product (product base 74 Figure 5-4 Remove the ADF input tray ...75 Figure 5-5...
Service Manual
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...frame springs Control-panel bezel Control-panel assembly Separation-pad assembly ADF input-tray flag Pickup-roller assembly ADF glass Figure 5-3 Parts removal order for the product (product base) Print cartridge Transfer roller Media input tray Printer side covers Rear cover and fuser... Scanner support-frame Engine controller unit Laser/scanner assembly Main motor Fuser assembly Pickup assembly Front cover Speaker assembly Formatter and fax card 74 Chapter 5 Removal and replacement ENWW Parts removal order Use the following diagrams to determine which parts of the product must be contaminated...
...frame springs Control-panel bezel Control-panel assembly Separation-pad assembly ADF input-tray flag Pickup-roller assembly ADF glass Figure 5-3 Parts removal order for the product (product base) Print cartridge Transfer roller Media input tray Printer side covers Rear cover and fuser... Scanner support-frame Engine controller unit Laser/scanner assembly Main motor Fuser assembly Pickup assembly Front cover Speaker assembly Formatter and fax card 74 Chapter 5 Removal and replacement ENWW Parts removal order Use the following diagrams to determine which parts of the product must be contaminated...
Service Manual
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You can make your own ruler by using these measurements. Table 6-3 Repetitive image defects Distance between the repetitions of the defect. Problem-solve diagrams ● Repetitive image defects ● Interface ports ● ECU connectors ● Formatter PCA ● Fax card ● Solenoid and motor ●...If the product output has a consistent, repetitive defect, then use Table 6-3 Repetitive image defects on page 192 to determine which part needs to be replaced based on the measured distance between identical Dirty or damaged roller defects Solution 26.7 mm (1.05 inches)...
You can make your own ruler by using these measurements. Table 6-3 Repetitive image defects Distance between the repetitions of the defect. Problem-solve diagrams ● Repetitive image defects ● Interface ports ● ECU connectors ● Formatter PCA ● Fax card ● Solenoid and motor ●...If the product output has a consistent, repetitive defect, then use Table 6-3 Repetitive image defects on page 192 to determine which part needs to be replaced based on the measured distance between identical Dirty or damaged roller defects Solution 26.7 mm (1.05 inches)...
Service Manual
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7 Parts ● Ordering information ● Supplies and hinge tool ● Cable and interface accessories ● Whole unit replacement ● Control-panel bezels ● Supplementry documentation and support ● Parts lists and diagrams ● ADF and scanner assemblies ● ADF internal components ● Assemblies ● External covers and panels ● Internal components (1 of 3) ● Internal components (2 of 3) ● Internal components (3 of 3) ● Alphabetical parts list ● Numerical parts list ENWW 205
7 Parts ● Ordering information ● Supplies and hinge tool ● Cable and interface accessories ● Whole unit replacement ● Control-panel bezels ● Supplementry documentation and support ● Parts lists and diagrams ● ADF and scanner assemblies ● ADF internal components ● Assemblies ● External covers and panels ● Internal components (1 of 3) ● Internal components (2 of 3) ● Internal components (3 of 3) ● Alphabetical parts list ● Numerical parts list ENWW 205
Service Manual
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...attention to the voltage that is listed in the description column to ensure that the part number selected is not a field replaceable unit (FRU). Parts lists and diagrams How to use the parts lists and diagrams The figures in this manual, the abbreviation "PCA" stands for the correct product... model. Components described as a PCA might consist of each exploded view assembly diagram. CAUTION: Be sure to order the correct part. Each table lists the item number, the associated part number, and the description of a single circuit board or a circuit board plus other...
...attention to the voltage that is listed in the description column to ensure that the part number selected is not a field replaceable unit (FRU). Parts lists and diagrams How to use the parts lists and diagrams The figures in this manual, the abbreviation "PCA" stands for the correct product... model. Components described as a PCA might consist of each exploded view assembly diagram. CAUTION: Be sure to order the correct part. Each table lists the item number, the associated part number, and the description of a single circuit board or a circuit board plus other...
Service Manual
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Types of screws Illustration Description Screw, RS Screw, D Size M3X6 M3X8 M3X10 M3X6 Screw w/washer Screw tapping M3X6 M3X8 M4X10 12 mm Part number XB2-8300-609CN XA9-1504-000CN XA9-1501-000CN XA9-1670-000CN Use Used to secure plastic to metal Used to secure plastic to metal XB2-7300-605CN XA9-1420-000CN XB4-5401-009CN Used to secure metal components to metal components Used to secure anything to plastic ENWW Parts lists and diagrams 217
Types of screws Illustration Description Screw, RS Screw, D Size M3X6 M3X8 M3X10 M3X6 Screw w/washer Screw tapping M3X6 M3X8 M4X10 12 mm Part number XB2-8300-609CN XA9-1504-000CN XA9-1501-000CN XA9-1670-000CN Use Used to secure plastic to metal Used to secure plastic to metal XB2-7300-605CN XA9-1420-000CN XB4-5401-009CN Used to secure metal components to metal components Used to secure anything to plastic ENWW Parts lists and diagrams 217
Service Manual
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...140 Alerts tab HP ToolboxFX 38 alerts, setting up 38 answering machines, troubleshooting 175 archive print setting 189, 191 assemblies automatic document feeder (ADF), part numbers 218 control... panel, replacing 82 drive-gear, removing 135 fuser, replacing 128 high-voltage connector, cleaning 181 laser/scanner, removing 121 link, ...fuser, replacing 128 scanner parts, order of removal 74 automatic document feeder (ADF) components 75 cover, installing 76 cover, removing 76 detection operations 53 diagrams 202 feeding operation 51 ...
...140 Alerts tab HP ToolboxFX 38 alerts, setting up 38 answering machines, troubleshooting 175 archive print setting 189, 191 assemblies automatic document feeder (ADF), part numbers 218 control... panel, replacing 82 drive-gear, removing 135 fuser, replacing 128 high-voltage connector, cleaning 181 laser/scanner, removing 121 link, ...fuser, replacing 128 scanner parts, order of removal 74 automatic document feeder (ADF) components 75 cover, installing 76 cover, removing 76 detection operations 53 diagrams 202 feeding operation 51 ...
Service Manual
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... cleaning page, printing 190 CO operations 63 comparing features 3 comparison, product models 1 components automatic document feeder (ADF) 75 diagram 200 internal, locating 54 scanner 75 computer security features 63 configuration page printing 36 confirmation report, fax printing 186 connectors ECU... 194 fax card 196 formatter 195 control panel assembly, replacing 82 bezel part numbers 211 bezel, replacing 81 buttons, locating 6 cleaning page, printing 34 controls, locating 6 HP ToolboxFX system settings 44 locating 5 messages, troubleshooting 140 paper path, cleaning 34 scanner...
... cleaning page, printing 190 CO operations 63 comparing features 3 comparison, product models 1 components automatic document feeder (ADF) 75 diagram 200 internal, locating 54 scanner 75 computer security features 63 configuration page printing 36 confirmation report, fax printing 186 connectors ECU... 194 fax card 196 formatter 195 control panel assembly, replacing 82 bezel part numbers 211 bezel, replacing 81 buttons, locating 6 cleaning page, printing 34 controls, locating 6 HP ToolboxFX system settings 44 locating 5 messages, troubleshooting 140 paper path, cleaning 34 scanner...
Service Manual
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Finnish laser safety statement 258 firmware updates 204 flash memory advantages, fax ... error 147 replacing 128 warranty 241 fuser assembly diagrams 200 fuser cover, removing 107 fuser sleeve locating 54 fuser unit locating 54 G Getting Started Guide 2 getting started guides, part numbers 214 glass, cleaning 30 gray background, troubleshooting...CS-03 requirements 253 image quality archive print setting 189, 191 cleaning page, printing 190 copy, troubleshooting 166 HP ToolboxFX settings 43 print, troubleshooting 157, 158 repetitive image defects 192 scans, troubleshooting 163, 165 image-formation...
Finnish laser safety statement 258 firmware updates 204 flash memory advantages, fax ... error 147 replacing 128 warranty 241 fuser assembly diagrams 200 fuser cover, removing 107 fuser sleeve locating 54 fuser unit locating 54 G Getting Started Guide 2 getting started guides, part numbers 214 glass, cleaning 30 gray background, troubleshooting...CS-03 requirements 253 image quality archive print setting 189, 191 cleaning page, printing 190 copy, troubleshooting 166 HP ToolboxFX settings 43 print, troubleshooting 157, 158 repetitive image defects 192 scans, troubleshooting 163, 165 image-formation...
Service Manual
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... cartridge area, clearing 156 trays, clearing 153 Jetadmin, HP Web 46 K Kensington lock locating 5 Korean EMI statement 257 L laser safety statements 257, 258 laser/scanner assembly diagrams 200 protective cover 70 removing 121 laser/scanner system operations 57 laser/scanner unit locating 54 last call report, fax printing ...165 link assemblies, removing 79 Linux drivers 8 load-arm assembly 85 loading media priority input tray 20 locating bins 5 internal components 54 parts 5 switches 5 trays 5 logs, fax activity 186 billing codes 188 confirmation (last fax sent or received) 186 last call 186 ...
... cartridge area, clearing 156 trays, clearing 153 Jetadmin, HP Web 46 K Kensington lock locating 5 Korean EMI statement 257 L laser safety statements 257, 258 laser/scanner assembly diagrams 200 protective cover 70 removing 121 laser/scanner system operations 57 laser/scanner unit locating 54 last call report, fax printing ...165 link assemblies, removing 79 Linux drivers 8 load-arm assembly 85 loading media priority input tray 20 locating bins 5 internal components 54 parts 5 switches 5 trays 5 logs, fax activity 186 billing codes 188 confirmation (last fax sent or received) 186 last call 186 ...
Service Manual
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...-formation system 59 laser/scanner system 57 pickup/feed/delivery system 58 PSTN 63 optical system operations 50 ordering supplies and accessories 206 output bin locating 5 output quality archive print setting 189, 191 cleaning page, printing 190 copy, troubleshooting 166 HP ToolboxFX settings 43 ...69 removing, order 74 replacing 69 parts, removing tools required 71 PCAs, diagrams 201 PCL 5e driver, HP ToolboxFX settings 45 PCL drivers operating systems supported 8 PDEs, Macintosh 11 phone book, fax HP ToolboxFX tab 39 printing 186 phone numbers HP fraud hotline 29 photosensitive drum rotation ...
...-formation system 59 laser/scanner system 57 pickup/feed/delivery system 58 PSTN 63 optical system operations 50 ordering supplies and accessories 206 output bin locating 5 output quality archive print setting 189, 191 cleaning page, printing 190 copy, troubleshooting 166 HP ToolboxFX settings 43 ...69 removing, order 74 replacing 69 parts, removing tools required 71 PCAs, diagrams 201 PCL 5e driver, HP ToolboxFX settings 45 PCL drivers operating systems supported 8 PDEs, Macintosh 11 phone book, fax HP ToolboxFX tab 39 printing 186 phone numbers HP fraud hotline 29 photosensitive drum rotation ...
Service Manual
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...-protection circuitry fax 65 scan-image quality, troubleshooting 163 scanner assembly, removing 90 calibrating 34 components 75 cushions, installing 100 diagrams 202 flatbed lid, removing 76 functions 50 glass, cleaning 30 glass, removing 88 hinge-retainer clip, removing 78 operation 51 optical...100 scanner fladbed lid, removing 76 scanner glass removing 88 scanner hinge tool part number 206 scanner support-frame springs, removing 79 scanner support-frame, removing 118 scanner, calibrating control panel 35 HP ToolboxFX 35 scanner-cover backing, cleaning 31 scanning blank pages, troubleshooting 165 ...
...-protection circuitry fax 65 scan-image quality, troubleshooting 163 scanner assembly, removing 90 calibrating 34 components 75 cushions, installing 100 diagrams 202 flatbed lid, removing 76 functions 50 glass, cleaning 30 glass, removing 88 hinge-retainer clip, removing 78 operation 51 optical...100 scanner fladbed lid, removing 76 scanner glass removing 88 scanner hinge tool part number 206 scanner support-frame springs, removing 79 scanner support-frame, removing 118 scanner, calibrating control panel 35 HP ToolboxFX 35 scanner-cover backing, cleaning 31 scanning blank pages, troubleshooting 165 ...
Service Manual
Page 288
...control panel messages 140 copy quality 166 copy size 169 copying 169 critical error messages 147 curled media 161, 189 demo page 185 diagrams 192 dialing 174 engine test page 178 faded print 159 fax jams 176 fax quality 170 fax reports 177 font list 184 half ...241 transfer unit and fuser 241 wavy paper, troubleshooting 161 Web sites customer support 242 documentation 2 HP Web Jetadmin, downloading 46 Macintosh customer support 242 Material Safety Data Sheet (MSDS) 251 ordering supplies, parts, media 206 weight 244 white or faded stripes 166 Windows drivers supported 8 software components 9 ...
...control panel messages 140 copy quality 166 copy size 169 copying 169 critical error messages 147 curled media 161, 189 demo page 185 diagrams 192 dialing 174 engine test page 178 faded print 159 fax jams 176 fax quality 170 fax reports 177 font list 184 half ...241 transfer unit and fuser 241 wavy paper, troubleshooting 161 Web sites customer support 242 documentation 2 HP Web Jetadmin, downloading 46 Macintosh customer support 242 Material Safety Data Sheet (MSDS) 251 ordering supplies, parts, media 206 weight 244 white or faded stripes 166 Windows drivers supported 8 software components 9 ...