HP Printers - Supported Citrix Presentation Server environments
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... performed on client systems used - Scanners/All-in -One setup - Throughout the testing, no problems were encountered when running Citrix test cases with the HP Scanners/All-in-One devices and drivers listed for HP All-in-One devices Scanners/All-in -One devices were connected to client using the HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed above. Varied client...
... performed on client systems used - Scanners/All-in -One setup - Throughout the testing, no problems were encountered when running Citrix test cases with the HP Scanners/All-in-One devices and drivers listed for HP All-in-One devices Scanners/All-in -One devices were connected to client using the HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed above. Varied client...
HP LaserJet 3200 All-in-One Product - (English for Australia) Getting Started Guide
Page 54
Problem Cause Solution When the product is connected to the power source. l "The JetDirect model found on your HP LaserJet 3200 All in One devices." The HP JetDirect Print Server might be faulty. See the documentation that the network cable between the computer and the wall is securely connected. The scanner... the product and the power source. Then, reinstall the software and select the Network Install option. The print server you receive this message: "All in scanning or copying. HP JetDirect Print Server is loose or not directly connected. Also...
Problem Cause Solution When the product is connected to the power source. l "The JetDirect model found on your HP LaserJet 3200 All in One devices." The HP JetDirect Print Server might be faulty. See the documentation that the network cable between the computer and the wall is securely connected. The scanner... the product and the power source. Then, reinstall the software and select the Network Install option. The print server you receive this message: "All in scanning or copying. HP JetDirect Print Server is loose or not directly connected. Also...
HP LaserJet 3200 All-in-One Product - (English for UK) Getting Started Guide
Page 54
...One on your HP LaserJet 3200 All in scanning or copying. The scanner should be faulty. The parallel cable is incorrectly configured (TCP/IP). The HP JetDirect Print Server might be cleaned and recalibrated. HP...One at the specified address does not support All in One devices." l "The configuration wizard was unable to find your computer. Problem Cause Solution When the product is connected to the network using an HP... the HP JetDirect Print Server for information about cleaning and recalibrating the scanner. 52 Chapter 3 - If you installed the product software, uninstall...
...One on your HP LaserJet 3200 All in scanning or copying. The scanner should be faulty. The parallel cable is incorrectly configured (TCP/IP). The HP JetDirect Print Server might be cleaned and recalibrated. HP...One at the specified address does not support All in One devices." l "The configuration wizard was unable to find your computer. Problem Cause Solution When the product is connected to the network using an HP... the HP JetDirect Print Server for information about cleaning and recalibrating the scanner. 52 Chapter 3 - If you installed the product software, uninstall...
HP LaserJet 3200 All-in-One Product (English) Getting Started Guide
Page 56
... installed the product software, uninstall it between the product and the power source. Vertical streaks appear in scanning or copying. See the online user guide for a list of compatible HP JetDirect Print Servers. l "The JetDirect model found on your HP LaserJet 3200 All in One on your computer.... securely connected. Also, make sure that is compatible with the product. The HP JetDirect Print Server might be cleaned and recalibrated. See page 11 for information about cleaning and recalibrating the scanner. 54 Chapter 3 - Also, make sure that the parallel cable between the...
... installed the product software, uninstall it between the product and the power source. Vertical streaks appear in scanning or copying. See the online user guide for a list of compatible HP JetDirect Print Servers. l "The JetDirect model found on your HP LaserJet 3200 All in One on your computer.... securely connected. Also, make sure that is compatible with the product. The HP JetDirect Print Server might be cleaned and recalibrated. See page 11 for information about cleaning and recalibrating the scanner. 54 Chapter 3 - Also, make sure that the parallel cable between the...
HP LaserJet 3200 Series Product - (English) User Guide
Page 10
...of copies 129 7 Scanning Introduction 131 Scanning basics 132 Scanning from the product software 133 Starting a scan 133 Working with scanned items 136 About OCR software 138 Scanning from the product control panel 139 Using the Scan key to ...problems 152 Sending fax problems 153 Receiving fax problems 155 Resolving printing problems 159 General printing problems 159 Printing problems when using MS-DOS 163 Resolving copying problems 164 Resolving scanning problems 166 Resolving paper feed problems 170 Clearing jams from the printer path areas 170 Clearing jams from the scanner...
...of copies 129 7 Scanning Introduction 131 Scanning basics 132 Scanning from the product software 133 Starting a scan 133 Working with scanned items 136 About OCR software 138 Scanning from the product control panel 139 Using the Scan key to ...problems 152 Sending fax problems 153 Receiving fax problems 155 Resolving printing problems 159 General printing problems 159 Printing problems when using MS-DOS 163 Resolving copying problems 164 Resolving scanning problems 166 Resolving paper feed problems 170 Clearing jams from the printer path areas 170 Clearing jams from the scanner...
HP LaserJet 3200 Series Product - (English) User Guide
Page 168
The computer parallel port might also have to remove software for the other modes might be directly connected to If you have a device such as an external drive or switchbox might also work . HP recommends setting it , is selected. For instructions about changing the setting, see the ...TWAIN source. by clicking Select Source from the File menu. See also "Resolving image quality problems" on page 181 and "Resolving paper feed problems" on the computer screen says there was a problem opening scanner: Unable to the the parallel port share the parallel port with quality of scans. If...
The computer parallel port might also have to remove software for the other modes might be directly connected to If you have a device such as an external drive or switchbox might also work . HP recommends setting it , is selected. For instructions about changing the setting, see the ...TWAIN source. by clicking Select Source from the File menu. See also "Resolving image quality problems" on page 181 and "Resolving paper feed problems" on the computer screen says there was a problem opening scanner: Unable to the the parallel port share the parallel port with quality of scans. If...
HP LaserJet 3200 Series Product - (English) User Guide
Page 169
...the item onto multiple pages and then scan the copies. The HP LaserJet Director blinks on and off on page 27. files. See "About OCR software" on another same parallel or USB port on page 177. EN Resolving scanning problems 167 If you want to scan an item that is being ... items as file. Ensure that the computer has a parallel port with another device. You must install an additional parallel or USB port or disconnect one of data scanner path areas" on the device. A business card (2 by 3.5 inches; 51 by 89 To remove the page, see "Clearing jams 2 by 3.5 inches ...
...the item onto multiple pages and then scan the copies. The HP LaserJet Director blinks on and off on page 27. files. See "About OCR software" on another same parallel or USB port on page 177. EN Resolving scanning problems 167 If you want to scan an item that is being ... items as file. Ensure that the computer has a parallel port with another device. You must install an additional parallel or USB port or disconnect one of data scanner path areas" on the device. A business card (2 by 3.5 inches; 51 by 89 To remove the page, see "Clearing jams 2 by 3.5 inches ...
HP LaserJet 3200 Series Product - (English) User Guide
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...desktop or viewer, click the link for your word-processing program should automatically appear. The software requires at the bottom of the window). Either light or The scanner glass might be converted using an OCR program (one is converted to editable text and opens as an untitled file in the... well. Print a document from a word-processing program, scan it, and then OCR it does not or is not editable. Calibrate the scanner. Problem Solving and Product Maintenance EN The accuracy of the OCR link depends on To obtain the best possible results when the quality, size, and ...
...desktop or viewer, click the link for your word-processing program should automatically appear. The software requires at the bottom of the window). Either light or The scanner glass might be converted using an OCR program (one is converted to editable text and opens as an untitled file in the... well. Print a document from a word-processing program, scan it, and then OCR it does not or is not editable. Calibrate the scanner. Problem Solving and Product Maintenance EN The accuracy of the OCR link depends on To obtain the best possible results when the quality, size, and ...
HP LaserJet 3200 Series Product - (English) User Guide
Page 173
... Try removing some of the product curled or wrinkled. To order HP's paper specification guide, see Clearing jams from the software to center the media with the guides. Cause Solution Pages are...is longer, copying or faxing stops at room temperature. EN Resolving paper feed problems 171 Problem Use the following table for specific causes and solutions for more information. Long pages...or from the scanner path areas (page 177). If the page is curled or wrinkled. See "Selecting the output path" on page 31. Whenever possible, store paper in the printer path parts. ...
... Try removing some of the product curled or wrinkled. To order HP's paper specification guide, see Clearing jams from the software to center the media with the guides. Cause Solution Pages are...is longer, copying or faxing stops at room temperature. EN Resolving paper feed problems 171 Problem Use the following table for specific causes and solutions for more information. Long pages...or from the scanner path areas (page 177). If the page is curled or wrinkled. See "Selecting the output path" on page 31. Whenever possible, store paper in the printer path parts. ...
HP LaserJet 3200 Series Product - (English) User Guide
Page 203
... information to a group. EN Resolving control panel error messages 201 See "Resolving fax problems" on page 149. SCANNER RESERVED FOR PC SCAN The product is on and ready. touch, speed-dial, and...being used to ensure that fax machine is enabled. SPEED DIAL (NUMBER) NOT PROGRAM-MED The one - Check that you are dialing the correct fax number. Check the PC connection cable, and try... making a call . SCANNING ERROR. Unplug the product telephone cord from the PC software, or press STOP/CLEAR. Plug the product phone cord into a jack for a dial tone. The...
... information to a group. EN Resolving control panel error messages 201 See "Resolving fax problems" on page 149. SCANNER RESERVED FOR PC SCAN The product is on and ready. touch, speed-dial, and...being used to ensure that fax machine is enabled. SPEED DIAL (NUMBER) NOT PROGRAM-MED The one - Check that you are dialing the correct fax number. Check the PC connection cable, and try... making a call . SCANNING ERROR. Unplug the product telephone cord from the PC software, or press STOP/CLEAR. Plug the product phone cord into a jack for a dial tone. The...
HP LaserJet 3200 Series Product - (English) User Guide
Page 277
...one recipient 55 originals, loading 26 printing during 15, 16 receiving 65 receiving to computer 99 redialing manually 60 reprinting 66 resolution settings, adjusting 62 scanning during 15, 16 sending 55, 57, 98 setup checklist 149 software... part number 257 feeder tray 22 feeding problems causes of 170 duplexing 161 faxing 152 paper input bin 173 scanner path 177 single-sheet input slot 173 ... glossary of terms 261 glossy paper, problems with 23 graphics See also image quality, troubleshooting adding using HP LaserJet Document Manager (Windows) or HP LaserJet Workplace (Mac OS) 35 converting to...
...one recipient 55 originals, loading 26 printing during 15, 16 receiving 65 receiving to computer 99 redialing manually 60 reprinting 66 resolution settings, adjusting 62 scanning during 15, 16 sending 55, 57, 98 setup checklist 149 software... part number 257 feeder tray 22 feeding problems causes of 170 duplexing 161 faxing 152 paper input bin 173 scanner path 177 single-sheet input slot 173 ... glossary of terms 261 glossy paper, problems with 23 graphics See also image quality, troubleshooting adding using HP LaserJet Document Manager (Windows) or HP LaserJet Workplace (Mac OS) 35 converting to...
HP LaserJet 3200 Series Product - (English) User Guide
Page 280
...problems; Mexico, website for 12 multiple features, using 16 settings changes in 37 New Zealand regulatory notices 238 newspaper clippings, loading 27 noise level, copying 230 not responding, troubleshooting 160 number of numbers, printing 47 programming 56, 70 restoring defaults 41 troubleshooting 153 online support services 251 optical character recognition (OCR) HP LaserJet... Director button 34 troubleshooting 168 using 138 ordering accessories and supplies 251 paper 258 paper specification guide 258 parts 257 software...service 247 pads, separation scanner 225 page order, ...
...problems; Mexico, website for 12 multiple features, using 16 settings changes in 37 New Zealand regulatory notices 238 newspaper clippings, loading 27 noise level, copying 230 not responding, troubleshooting 160 number of numbers, printing 47 programming 56, 70 restoring defaults 41 troubleshooting 153 online support services 251 optical character recognition (OCR) HP LaserJet... Director button 34 troubleshooting 168 using 138 ordering accessories and supplies 251 paper 258 paper specification guide 258 parts 257 software...service 247 pads, separation scanner 225 page order, ...
HP LaserJet 3200 Series Product - Getting Started Guide
Page 54
... between the product and the power source. The scanner should be faulty. Problem Cause Solution When the product is connected to the network using an HP JetDirect Print Server, you receive this message: "All in One configuration cannot continue because the required protocols were not...product software, uninstall it between the HP JetDirect Print Server and the wall outlet for the network. l "The JetDirect model found on your HP LaserJet 3200 All in scanning or copying. Also, make sure that the network cable between the HP JetDirect Print Server and the product is not one of ...
... between the product and the power source. The scanner should be faulty. Problem Cause Solution When the product is connected to the network using an HP JetDirect Print Server, you receive this message: "All in One configuration cannot continue because the required protocols were not...product software, uninstall it between the HP JetDirect Print Server and the wall outlet for the network. l "The JetDirect model found on your HP LaserJet 3200 All in scanning or copying. Also, make sure that the network cable between the HP JetDirect Print Server and the product is not one of ...
HP LaserJet 3200m All-in-One Product - (English for Australia) Getting Started Guide
Page 57
...appear in One on the network." The network cord is securely connected. See the documentation that works with the HP JetDirect Print Server for the network. See the online user guide for the HP JetDirect Print Server is securely connected to find your HP LaserJet 3200M All ... One devices." Then, reinstall the software and select the Network Install option. HP JetDirect Print Server is loose or not directly connected. The parallel cable is incorrectly configured (TCP/IP). The parallel cable might not be configured yet (TCP/IP). The scanner should be faulty. Problem ...
...appear in One on the network." The network cord is securely connected. See the documentation that works with the HP JetDirect Print Server for the network. See the online user guide for the HP JetDirect Print Server is securely connected to find your HP LaserJet 3200M All ... One devices." Then, reinstall the software and select the Network Install option. HP JetDirect Print Server is loose or not directly connected. The parallel cable is incorrectly configured (TCP/IP). The parallel cable might not be configured yet (TCP/IP). The scanner should be faulty. Problem ...
HP LaserJet 3200m All-in-One Product - (English for UK) Getting Started Guide
Page 57
l "The configuration wizard was unable to find your HP LaserJet 3200M All in One devices." The print server you are using an HP JetDirect Print Server, you receive one of the HP JetDirect Print Servers that the power cord for the HP JetDirect Print Server is securely connected to the power source... Print Server. The scanner should be configured yet (TCP/IP). See the online user guide for a list of compatible HP JetDirect Print Servers. Problem Cause Solution When the product is connected to the network using is not one of these messages: l "The configuration wizard did not find ...
l "The configuration wizard was unable to find your HP LaserJet 3200M All in One devices." The print server you are using an HP JetDirect Print Server, you receive one of the HP JetDirect Print Servers that the power cord for the HP JetDirect Print Server is securely connected to the power source... Print Server. The scanner should be configured yet (TCP/IP). See the online user guide for a list of compatible HP JetDirect Print Servers. Problem Cause Solution When the product is connected to the network using is not one of these messages: l "The configuration wizard did not find ...
HP LaserJet 3200m All-in-One Product - (English) Getting Started Guide
Page 59
... "The configuration wizard was unable to find your HP LaserJet 3200M All in One at the specified address does not support All in ... connect between the product and the HP JetDirect Print Server. If you installed the product software, uninstall it between the HP JetDirect Print Server and the wall outlet for the HP JetDirect Print Server is securely connected ... computer and the wall is securely connected. Problem Cause Solution When the product is connected to the network using is loose or not directly connected. The scanner should be faulty. See the online user guide...
... "The configuration wizard was unable to find your HP LaserJet 3200M All in One at the specified address does not support All in ... connect between the product and the HP JetDirect Print Server. If you installed the product software, uninstall it between the HP JetDirect Print Server and the wall outlet for the HP JetDirect Print Server is securely connected ... computer and the wall is securely connected. Problem Cause Solution When the product is connected to the network using is loose or not directly connected. The scanner should be faulty. See the online user guide...
Service Manual
Page 7
... Troubleshooting Basic troubleshooting 146 Errors 149 Image formation troubleshooting 155 Checking the toner cartridge 155 Solving image-quality problems 156 Solving paper feed problems 162 Functional checks 165 Engine test 165 Half-self-test functional check 166 Drum rotation functional check 167...173 Diagnostic mode 181 NVRAM init 183 PJL software commands 183 Troubleshooting tools 186 Internal reports 186 Printing all fax reports at once 187 T.30 protocol trace 188 Repetitive image defect ruler 207 Document scanner recalibration 208 Main wiring 210 Locations of connectors...
... Troubleshooting Basic troubleshooting 146 Errors 149 Image formation troubleshooting 155 Checking the toner cartridge 155 Solving image-quality problems 156 Solving paper feed problems 162 Functional checks 165 Engine test 165 Half-self-test functional check 166 Drum rotation functional check 167...173 Diagnostic mode 181 NVRAM init 183 PJL software commands 183 Troubleshooting tools 186 Internal reports 186 Printing all fax reports at once 187 T.30 protocol trace 188 Repetitive image defect ruler 207 Document scanner recalibration 208 Main wiring 210 Locations of connectors...
Service Manual
Page 162
...panel. Your software application is selected in the software. Check your software's printing configuration information. Perform the high-voltage power supply check (see where the image is a problem in "Basic troubleshooting" on larger paper to be adjusted. Replace the laser/scanner or the ECU...a natural page break and a forced page break that the media meets HP's specifications. Solving image-quality problems (continued) Problem Characters are close to as needed. 160 Chapter 6 - If the problem persists, replace the separation pad or subpads. Blank pages are always printing....
...panel. Your software application is selected in the software. Check your software's printing configuration information. Perform the high-voltage power supply check (see where the image is a problem in "Basic troubleshooting" on larger paper to be adjusted. Replace the laser/scanner or the ECU...a natural page break and a forced page break that the media meets HP's specifications. Solving image-quality problems (continued) Problem Characters are close to as needed. 160 Chapter 6 - If the problem persists, replace the separation pad or subpads. Blank pages are always printing....
Service Manual
Page 265
... troubleshooting control panel 146 copying 147 ECU (Engine Control Unit) 147 feeding problems 162 half self-test functional test 166 image quality 156 LPT ports 148 power 146 printing 148 recalibrating scanner 208 repetitive image defect ruler 207 scanning 148 software installation 148 truss head screws 220 U Universal Serial Bus. See USB unplugging...
... troubleshooting control panel 146 copying 147 ECU (Engine Control Unit) 147 feeding problems 162 half self-test functional test 166 image quality 156 LPT ports 148 power 146 printing 148 recalibrating scanner 208 repetitive image defect ruler 207 scanning 148 software installation 148 truss head screws 220 U Universal Serial Bus. See USB unplugging...