Setup Guide
Page 26
...does not recognize the path to the CD-ROM drive that you are using a computer running one to use the Starter CD that all other programs are closed . • If the display shows a printhead error message, clean the contacts on the Starter CD. For more information, see the readme file ...Starter CD. Restart your computer is locked into place. • Make sure that the device can download the device driver from www.hp.com/support. • In the Windows device manager, make sure that you have been removed from the printheads. • Make sure that the computer meets at www...
...does not recognize the path to the CD-ROM drive that you are using a computer running one to use the Starter CD that all other programs are closed . • If the display shows a printhead error message, clean the contacts on the Starter CD. For more information, see the readme file ...Starter CD. Restart your computer is locked into place. • Make sure that the device can download the device driver from www.hp.com/support. • In the Windows device manager, make sure that you have been removed from the printheads. • Make sure that the computer meets at www...
User Guide
Page 10
... tips and resources 157 Solve printing problems ...158 The device shuts down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160... Ink is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or graphics ...
... tips and resources 157 Solve printing problems ...158 The device shuts down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160... Ink is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or graphics ...
User Guide
Page 11
...was copied 167 Documents are missing or faded 168 Size is reduced ...168 Copy quality is poor ...168 Copy defects are apparent 168 Error messages appear 169 The device prints half a page, then ejects the paper 169 Solve scan problems ...169 Scanner did nothing ...170 Scan... Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
...was copied 167 Documents are missing or faded 168 Size is reduced ...168 Copy quality is poor ...168 Copy defects are apparent 168 Error messages appear 169 The device prints half a page, then ejects the paper 169 Solve scan problems ...169 Scanner did nothing ...170 Scan... Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
User Guide
Page 15
...more information, see To print the print quality diagnostic page. Accessibility The device provides a number of your printouts. Provides status, error, and warning information about using the software. Provides information about events that affect print quality and helps you quickly identify, diagnose,...hp.com Lists information to improve the print quality of features that make it accessible for example, the duplexer) • Number of charge. During the warranty period, this support is often free of pages printed from the trays and accessories • Ink levels • Printhead...
...more information, see To print the print quality diagnostic page. Accessibility The device provides a number of your printouts. Provides status, error, and warning information about using the software. Provides information about events that affect print quality and helps you quickly identify, diagnose,...hp.com Lists information to improve the print quality of features that make it accessible for example, the duplexer) • Number of charge. During the warranty period, this support is often free of pages printed from the trays and accessories • Ink levels • Printhead...
User Guide
Page 87
... the control panel, press Setup. 4. Review the report. • If the test passes and you have completed setting up the device to print error reports and confirmation reports automatically for information on how to the device • Checks that the phone cord is plugged into the correct port •... test your particular home or office setup instructions. 2. You can also manually print system reports as required; Make sure the ink cartridges and printheads are correct. You can do not work properly when the device is loaded in the report to your fax setup to check the status of...
... the control panel, press Setup. 4. Review the report. • If the test passes and you have completed setting up the device to print error reports and confirmation reports automatically for information on how to the device • Checks that the phone cord is plugged into the correct port •... test your particular home or office setup instructions. 2. You can also manually print system reports as required; Make sure the ink cartridges and printheads are correct. You can do not work properly when the device is loaded in the report to your fax setup to check the status of...
User Guide
Page 161
...the paper skew and paper pick, see Clear a jam in their correct color-coded slots. Close programs that you are not using a computer running Windows... see Solve paper-feed problems. • Power light is on each printhead. • Printhead latch and all covers are closed. • The rear access panel or... firmly on and not blinking. Ensure you are installed. • No error messages appear on . When the device is connected firmly to initialize it... device, turn off of the case. Keep fluids away from each one to wipe dust, smudges, and stains off the power and unplug ...
...the paper skew and paper pick, see Clear a jam in their correct color-coded slots. Close programs that you are not using a computer running Windows... see Solve paper-feed problems. • Power light is on each printhead. • Printhead latch and all covers are closed. • The rear access panel or... firmly on and not blinking. Ensure you are installed. • No error messages appear on . When the device is connected firmly to initialize it... device, turn off of the case. Keep fluids away from each one to wipe dust, smudges, and stains off the power and unplug ...
User Guide
Page 162
... The device prints half a page, then ejects the paper The device shuts down unexpectedly • Error message appears on control-panel display • The device is not responding (nothing prints) • Device does not accept printhead • Device takes a long time to print • Blank or partial page printed •..., and then click Apply. For voltage requirements, see Troubleshooting tips and resources. 158 Maintain and troubleshoot If the problem persists, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates.
... The device prints half a page, then ejects the paper The device shuts down unexpectedly • Error message appears on control-panel display • The device is not responding (nothing prints) • Device does not accept printhead • Device takes a long time to print • Blank or partial page printed •..., and then click Apply. For voltage requirements, see Troubleshooting tips and resources. 158 Maintain and troubleshoot If the problem persists, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates.
User Guide
Page 192
...are on or blinking except the Ready light, which should be on each one of the printheads and ink cartridges are in their correct, colorcoded slot. Press down firmly ...on . If the Attention light is blinking, check for information about HP support. • Hardware installation suggestions...been removed from the printheads. • Make sure that all installed. • Make sure that the printhead latch is closed properly. • If the display shows a printhead error message, clean the contacts...
...are on or blinking except the Ready light, which should be on each one of the printheads and ink cartridges are in their correct, colorcoded slot. Press down firmly ...on . If the Attention light is blinking, check for information about HP support. • Hardware installation suggestions...been removed from the printheads. • Make sure that all installed. • Make sure that the printhead latch is closed properly. • If the display shows a printhead error message, clean the contacts...
User Guide
Page 239
... printheads aligning 146 clean 147 clean contacts manually 147 health, check 145 locating 14 maintaining 145 order online 198 part numbers 199 remove 204 replace 150 status 87, 97, 145 supported 208 troubleshoot 159 warranty 203 privacy, HP Instant...information 214, 219 regulatory model number 219 release notes 10 remove ink cartridges and printheads 204 replace ink cartridges 144 printheads 150 reports confirmation, fax 84 error, fax 84 fax test failed 174 reprint faxes from memory 75 resolution fax 16... Studio send scans to a program 54 settings for 57 slow 170 Start Color Photo button 17 235
... printheads aligning 146 clean 147 clean contacts manually 147 health, check 145 locating 14 maintaining 145 order online 198 part numbers 199 remove 204 replace 150 status 87, 97, 145 supported 208 troubleshoot 159 warranty 203 privacy, HP Instant...information 214, 219 regulatory model number 219 release notes 10 remove ink cartridges and printheads 204 replace ink cartridges 144 printheads 150 reports confirmation, fax 84 error, fax 84 fax test failed 174 reprint faxes from memory 75 resolution fax 16... Studio send scans to a program 54 settings for 57 slow 170 Start Color Photo button 17 235