Setup Guide
Page 27
... (some installation problems (such as the computers that will be using a computer running Windows, make sure that all of the "General network troubleshooting" conditions listed above are different, change the IP address in your computer. • Compare the network's settings to those of the following to... your network. For more of the following tasks. A wireless profile is unable to Settings, and then click Printers or Printers and Faxes. Do one for computers running Windows. • Make sure the device is installed on the same subnet as a conflict with the network ...
... (some installation problems (such as the computers that will be using a computer running Windows, make sure that all of the "General network troubleshooting" conditions listed above are different, change the IP address in your computer. • Compare the network's settings to those of the following to... your network. For more of the following tasks. A wireless profile is unable to Settings, and then click Printers or Printers and Faxes. Do one for computers running Windows. • Make sure the device is installed on the same subnet as a conflict with the network ...
Setup Guide
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...your device has a color display, select Network, select View Network Settings, select Print Network Configuration Page, and then press OK. No special software needs to call HP, print the Self-test diagnostic page before calling. After you can run on a network server. Troubleshooting and configuration tools The... the device is that it quickly in the firmware, rather than as software that an operating system, such as a printer) or in the future. 28 Troubleshooting Self-test diagnostic page Use the Self-test diagnostic page to view current device settings, to the device. If your...
...your device has a color display, select Network, select View Network Settings, select Print Network Configuration Page, and then press OK. No special software needs to call HP, print the Self-test diagnostic page before calling. After you can run on a network server. Troubleshooting and configuration tools The... the device is that it quickly in the firmware, rather than as software that an operating system, such as a printer) or in the future. 28 Troubleshooting Self-test diagnostic page Use the Self-test diagnostic page to view current device settings, to the device. If your...
User Guide
Page 14
...warranty and safety issues. The HP Printer Utility is provided with the device software as an available installation option. Readme file and release notes Provide late-breaking information and troubleshooting tips. You can obtain product information and further troubleshooting resources that are not included .... HP Printer Utility (Mac OS) Contains tools to maintenance services. 1 Get started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Accessibility • Understand the HP All-in-One parts...
...warranty and safety issues. The HP Printer Utility is provided with the device software as an available installation option. Readme file and release notes Provide late-breaking information and troubleshooting tips. You can obtain product information and further troubleshooting resources that are not included .... HP Printer Utility (Mac OS) Contains tools to maintenance services. 1 Get started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Accessibility • Understand the HP All-in-One parts...
User Guide
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Toolbox (Windows) HP Printer Utility (Mac OS) to do the following... • Configure network ...; Perform device maintenance tasks: Click the Services tab. • Change tray settings: Click Paper Handling from the Printer Settings panel. • Perform device maintenance tasks: Open the Information and Support panel, and then click the option... options: Click the Settings tab, and then click Fax. (continued) Use this tool... For more information, see Troubleshooting tips and resources. In the IP Address Configuration section, select Manual IP and enter the static IP address. However,...
Toolbox (Windows) HP Printer Utility (Mac OS) to do the following... • Configure network ...; Perform device maintenance tasks: Click the Services tab. • Change tray settings: Click Paper Handling from the Printer Settings panel. • Perform device maintenance tasks: Open the Information and Support panel, and then click the option... options: Click the Settings tab, and then click Fax. (continued) Use this tool... For more information, see Troubleshooting tips and resources. In the IP Address Configuration section, select Manual IP and enter the static IP address. However,...
User Guide
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...Managing ink and media usage (myPrintMileage): Helps you quickly identify, diagnose, and resolve printing problems. HP Instant Support provides the following information about your device: • Easy access to troubleshooting tips: Provides tips that can gain access to it from the Go menu. 2. To see...or preventing the problem, click the link within your device: Runs a diagnostic test of Web-based troubleshooting tools. Select Printer on the Self Help menu on the HP Instant Support homepage; When you with tasks. 94 Configure and manage A message appears on the ...
...Managing ink and media usage (myPrintMileage): Helps you quickly identify, diagnose, and resolve printing problems. HP Instant Support provides the following information about your device: • Easy access to troubleshooting tips: Provides tips that can gain access to it from the Go menu. 2. To see...or preventing the problem, click the link within your device: Runs a diagnostic test of Web-based troubleshooting tools. Select Printer on the Self Help menu on the HP Instant Support homepage; When you with tasks. 94 Configure and manage A message appears on the ...
User Guide
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...Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy...Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of supported ink cartridges for printing, ...
...Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy...Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of supported ink cartridges for printing, ...
User Guide
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...information (see Understand the self-test diagnostic page). After removing a cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. Remove the new ink cartridge from the device for.... Gently pull open the ink cartridge cover. 2. Close the ink cartridge cover. 144 Maintain and troubleshoot You can check the estimated ink levels from its package, install it right away. NOTE: The ... management tools. Do not remove a cartridge from its color-coded slot and insert the cartridge into the slot. For information about using these tools, see Supplies...
...information (see Understand the self-test diagnostic page). After removing a cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. Remove the new ink cartridge from the device for.... Gently pull open the ink cartridge cover. 2. Close the ink cartridge cover. 144 Maintain and troubleshoot You can check the estimated ink levels from its package, install it right away. NOTE: The ... management tools. Do not remove a cartridge from its color-coded slot and insert the cartridge into the slot. For information about using these tools, see Supplies...
User Guide
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...Chapter 10 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number), the number of pages printed from the Information and Support panel. 146 Maintain and troubleshoot For more information...; Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status...the linefeed. However, if the appearance of the colored blocks, clean the printheads.
...Chapter 10 1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number), the number of pages printed from the Information and Support panel. 146 Maintain and troubleshoot For more information...; Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status...the linefeed. However, if the appearance of the colored blocks, clean the printheads.
User Guide
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...replace the printheads NOTE: To find out which corresponds to stop moving. 150 Maintain and troubleshoot Wait for the remaining printhead. 13. If the control panel message remains, repeat the cleaning... start the alignment process manually. Plug in the printhead slot inside the device with your printer, see To align the printheads. You might have to apply some pressure to the left...printheads work with a clean, dry, soft and lint-free cloth. 9. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the device. Where necessary, repeat...
...replace the printheads NOTE: To find out which corresponds to stop moving. 150 Maintain and troubleshoot Wait for the remaining printhead. 13. If the control panel message remains, repeat the cleaning... start the alignment process manually. Plug in the printhead slot inside the device with your printer, see To align the printheads. You might have to apply some pressure to the left...printheads work with a clean, dry, soft and lint-free cloth. 9. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the device. Where necessary, repeat...
User Guide
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... panel or optional duplexer is turned on . For the Mac OS, set it as the default in their correct color-coded slots. For more information. • Pause Printing is on the computer screen. • Power cord and...properly installed in the Printers folder. For Windows, set as the paper skew and paper pick, see Clear a jam in the tray and is turned on for wireless networking, and vice versa. Troubleshooting tips and resources Use...diagnostic page. • The device is set it as from each one to a functioning alternating current (AC) power outlet, and is not jammed in the...
... panel or optional duplexer is turned on . For the Mac OS, set it as the default in their correct color-coded slots. For more information. • Pause Printing is on the computer screen. • Power cord and...properly installed in the Printers folder. For Windows, set as the paper skew and paper pick, see Clear a jam in the tray and is turned on for wireless networking, and vice versa. Troubleshooting tips and resources Use...diagnostic page. • The device is set it as from each one to a functioning alternating current (AC) power outlet, and is not jammed in the...
User Guide
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... prints, the black cartridge might be empty. For more information, see Maintain the printheads. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Guidelines for radio interference If the device is connected...the control panel to see System requirements. For more information, see which cartridge is inserted into its correct color-coded slot. Blank or partial page printed Check for the device. After the device has restarted, reinsert the...or empty. For more information, see Maintain the printheads. 160 Maintain and troubleshoot
... prints, the black cartridge might be empty. For more information, see Maintain the printheads. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Guidelines for radio interference If the device is connected...the control panel to see System requirements. For more information, see which cartridge is inserted into its correct color-coded slot. Blank or partial page printed Check for the device. After the device has restarted, reinsert the...or empty. For more information, see Maintain the printheads. 160 Maintain and troubleshoot
User Guide
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...quality diagnostic page on special or customsized media (Windows). For more information, see To print the print quality diagnostic page. 164 Maintain and troubleshoot For more information, see Select print media. For more information, see To print on a clean sheet of media do not accept ink well... page on transparencies or other special media, select the corresponding media type in the printer driver allows you to print at a faster rate, which is not selected in the printer driver. Wrong colors are printing Check the print settings Make sure Print in Grayscale is good for use...
...quality diagnostic page on special or customsized media (Windows). For more information, see To print the print quality diagnostic page. 164 Maintain and troubleshoot For more information, see Select print media. For more information, see To print on a clean sheet of media do not accept ink well... page on transparencies or other special media, select the corresponding media type in the printer driver allows you to print at a faster rate, which is not selected in the printer driver. Wrong colors are printing Check the print settings Make sure Print in Grayscale is good for use...
User Guide
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Or Click Start, click Control Panel, and then double-click Printers. • Right-click the device icon, click Properties, and then click the Ports tab. • Select the TCP/... cannot discover the device, print the network configuration page, and enter the IP address manually in the installation program. General network troubleshooting • If you are different, change the IP address in the dialog box to match the address on , make sure that...: • Print the device's network configuration page. • Click Start, point to Settings, and then click Printers or Printers and Faxes. -
Or Click Start, click Control Panel, and then double-click Printers. • Right-click the device icon, click Properties, and then click the Ports tab. • Select the TCP/... cannot discover the device, print the network configuration page, and enter the IP address manually in the installation program. General network troubleshooting • If you are different, change the IP address in the dialog box to match the address on , make sure that...: • Print the device's network configuration page. • Click Start, point to Settings, and then click Printers or Printers and Faxes. -
User Guide
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... (CFCs) 228 clean ADF 153 exterior 157 printheads 147 scanner glass 152 color copy 50 colored text, and OCR 56 colors bleeding 165 faded or dull 164 print black and white, troubleshoot 164 specifications 210 troubleshoot 165 wrong 164 CompactFlash memory card insert 58 slot, locating 14 computer modem...accessories installation 21 order 198 self-test diagnostic page 97 turn on and off in driver 22 warranty 203 acoustic emissions 212 Add Printer installation 128 ADF (automatic document feeder) capacity 30 clean 153 clear jams 195 load originals 30 media sizes supported 33 administrator management...
... (CFCs) 228 clean ADF 153 exterior 157 printheads 147 scanner glass 152 color copy 50 colored text, and OCR 56 colors bleeding 165 faded or dull 164 print black and white, troubleshoot 164 specifications 210 troubleshoot 165 wrong 164 CompactFlash memory card insert 58 slot, locating 14 computer modem...accessories installation 21 order 198 self-test diagnostic page 97 turn on and off in driver 22 warranty 203 acoustic emissions 212 Add Printer installation 128 ADF (automatic document feeder) capacity 30 clean 153 clear jams 195 load originals 30 media sizes supported 33 administrator management...
User Guide
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... lines copies, troubleshoot 168 scans, troubleshoot 172, 173 link speed, setting 100 load originals in ADF (automatic document feeder) 30 tray 1 38 tray 2 39 locking trays 40 log, clear fax 76 log, fax print 85 view 85 M Mac OS Bluetooth 138 borderless printing 43 duplexing 49 HP Photosmart Studio 26 HP Printer Utility 93 install...
... lines copies, troubleshoot 168 scans, troubleshoot 172, 173 link speed, setting 100 load originals in ADF (automatic document feeder) 30 tray 1 38 tray 2 39 locking trays 40 log, clear fax 76 log, fax print 85 view 85 M Mac OS Bluetooth 138 borderless printing 43 duplexing 49 HP Photosmart Studio 26 HP Printer Utility 93 install...
User Guide
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... network folders, as speed-dial entries 45 Network Printer Setup Utility (Mac OS) 94 networks advanced settings 100 connector illustration 15 Digital Filing button 16 Ethernet connections 19 firewalls, troubleshoot 159 HP Web Jetadmin 94 IP settings 101 link speed 100 Mac OS setup 128 operating systems... 130 Wireless Setup Wizard 100 noise information 212 Number of Copies button 16 O OCR edit scanned documents 56 troubleshoot 171 OK button 16 On button 17 one-touch speed dial buttons 16 operating environment specifications 212 operating systems supported 209 originals crop 50 edit scans 56 load...
... network folders, as speed-dial entries 45 Network Printer Setup Utility (Mac OS) 94 networks advanced settings 100 connector illustration 15 Digital Filing button 16 Ethernet connections 19 firewalls, troubleshoot 159 HP Web Jetadmin 94 IP settings 101 link speed 100 Mac OS setup 128 operating systems... 130 Wireless Setup Wizard 100 noise information 212 Number of Copies button 16 O OCR edit scanned documents 56 troubleshoot 171 OK button 16 On button 17 one-touch speed dial buttons 16 operating environment specifications 212 operating systems supported 209 originals crop 50 edit scans 56 load...
User Guide
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...troubleshoot 162 Print quality diagnostic page 145 print-carriage access door, locating 14 printer... driver accessories settings 22 settings 47 version 201 warranty 203 printhead latch, locating 14 printheads aligning 146 clean 147 clean contacts manually 147 health, check 145 locating 14 maintaining 145 order online 198 part numbers 199 remove 204 replace 150 status 87, 97, 145 supported 208 troubleshoot 159 warranty 203 privacy, HP...answer 80 troubleshoot 180, 182... specifications 212 troubleshoot 158 power cord...troubleshoot 158 video action photos 67 print cartridges. Index troubleshoot...
...troubleshoot 162 Print quality diagnostic page 145 print-carriage access door, locating 14 printer... driver accessories settings 22 settings 47 version 201 warranty 203 printhead latch, locating 14 printheads aligning 146 clean 147 clean contacts manually 147 health, check 145 locating 14 maintaining 145 order online 198 part numbers 199 remove 204 replace 150 status 87, 97, 145 supported 208 troubleshoot 159 warranty 203 privacy, HP...answer 80 troubleshoot 180, 182... specifications 212 troubleshoot 158 power cord...troubleshoot 158 video action photos 67 print cartridges. Index troubleshoot...
User Guide
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... data sheet 208 wireless security 131 Webscan 55 white bands or stripes, troubleshoot copies 168, 169 scans 172 WIA (Windows Image Application), scan from 55 Windows Add Printer installation 128 Bluetooth 136 borderless printing 42 duplexing 48 HP Photosmart Software 26 HP Solution Center 26 install software 125 network setup 127 print on Mac...
... data sheet 208 wireless security 131 Webscan 55 white bands or stripes, troubleshoot copies 168, 169 scans 172 WIA (Windows Image Application), scan from 55 Windows Add Printer installation 128 Bluetooth 136 borderless printing 42 duplexing 48 HP Photosmart Software 26 HP Solution Center 26 install software 125 network setup 127 print on Mac...