Setup Guide
Page 6
... see www.hp.com/go/ inkusage. 5. NOTE: Check the package contents and install optional accessories. 2 Set up the device. Temperature 15° to 35° C (59° to 95° F) Relative humidity 10% to 80% NOTE: Be sure to ensure proper contact before closing the printhead latch. 6....up the device Install the control-panel faceplate. 3. NOTE: All four ink cartridges must be correctly installed for printing, and in printhead servicing, which prepares the device and cartridges for the device to the back of different ways, including in temperature or humidity. Ink ...
... see www.hp.com/go/ inkusage. 5. NOTE: Check the package contents and install optional accessories. 2 Set up the device. Temperature 15° to 35° C (59° to 95° F) Relative humidity 10% to 80% NOTE: Be sure to ensure proper contact before closing the printhead latch. 6....up the device Install the control-panel faceplate. 3. NOTE: All four ink cartridges must be correctly installed for printing, and in printhead servicing, which prepares the device and cartridges for the device to the back of different ways, including in temperature or humidity. Ink ...
Setup Guide
Page 7
...the size that you can connect the device using the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). d. This process takes approximately 12 minutes. 8. USB a. NOTE...software installation. You can configure fax settings after the device software is installed using one of paper aligns with plain paper. Lift the output tray. Make sure the stack...Setup, select Print Network Settings, and then press OK. • If your device has a color display, select Network, select View Network Settings, select Print Network Configuration Page, and then press ... the printheads.
...the size that you can connect the device using the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). d. This process takes approximately 12 minutes. 8. USB a. NOTE...software installation. You can configure fax settings after the device software is installed using one of paper aligns with plain paper. Lift the output tray. Make sure the stack...Setup, select Print Network Settings, and then press OK. • If your device has a color display, select Network, select View Network Settings, select Print Network Configuration Page, and then press ... the printheads.
Setup Guide
Page 9
...) port 11 Memory card slots 12 Memory device light 13 Document feeder tray 14 Width guides 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 Compact flash (types I and II, solid state only) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick...
...) port 11 Memory card slots 12 Memory device light 13 Document feeder tray 14 Width guides 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 Compact flash (types I and II, solid state only) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick...
Setup Guide
Page 19
... set up speed-dial entries using the numeric keypad, and then press OK. • To delete one of the following : • Tests the fax hardware • Verifies the correct type of fax ... to a computer, install the device software, and then run the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). For information, see the onscreen user guide on page 26. For additional troubleshooting...press OK. If the test fails, review the report for faxing. Make sure the ink cartridges and printheads are installed, and that full-size paper is set the fax header, country/ region, and date ...
... set up speed-dial entries using the numeric keypad, and then press OK. • To delete one of the following : • Tests the fax hardware • Verifies the correct type of fax ... to a computer, install the device software, and then run the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). For information, see the onscreen user guide on page 26. For additional troubleshooting...press OK. If the test fails, review the report for faxing. Make sure the ink cartridges and printheads are installed, and that full-size paper is set the fax header, country/ region, and date ...
Setup Guide
Page 26
... the Power light, which should be on the control panel. You can print a Self-test diagnostic page. Press down firmly on each one of the supported operating systems. For more information, see the onscreen user guide on page 28. For more information, see "Self-test diagnostic... page" on the Starter CD. • Make sure that the printhead latch and all installed. • Make sure that the computer meets at www.hp.com/support. Solving installation problems This section provides troubleshooting suggestions for some of the most common issues ...
... the Power light, which should be on the control panel. You can print a Self-test diagnostic page. Press down firmly on each one of the supported operating systems. For more information, see the onscreen user guide on page 28. For more information, see "Self-test diagnostic... page" on the Starter CD. • Make sure that the printhead latch and all installed. • Make sure that the computer meets at www.hp.com/support. Solving installation problems This section provides troubleshooting suggestions for some of the most common issues ...
User Guide
Page 10
...shuts down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160 Something on the page is missing or incorrect 161 Placement...163 Ink is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or graphics 165 ...
...shuts down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160 Something on the page is missing or incorrect 161 Placement...163 Ink is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or graphics 165 ...
User Guide
Page 11
... 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
... 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
User Guide
Page 12
Obtain HP telephone support 200 Before you call ...200 Telephone support numbers 201 Hewlett-Packard limited warranty statement 203 Prepare the device for wireless products 219 Notice ... VCCI statement (Japan 219 Regulatory model number 219 Power cord statement ...219 LED classification ...219 Regulatory information for shipment 204 Remove the ink cartridges and printheads before shipment 204 Remove the control-panel faceplate 205 Pack the device ...206 C Device specifications Physical specifications ...208 Product features and capacities 208 Processor and...
Obtain HP telephone support 200 Before you call ...200 Telephone support numbers 201 Hewlett-Packard limited warranty statement 203 Prepare the device for wireless products 219 Notice ... VCCI statement (Japan 219 Regulatory model number 219 Power cord statement ...219 LED classification ...219 Regulatory information for shipment 204 Remove the ink cartridges and printheads before shipment 204 Remove the control-panel faceplate 205 Pack the device ...206 C Device specifications Physical specifications ...208 Product features and capacities 208 Processor and...
User Guide
Page 14
... about how to use the device and to resolve problems. • Find other resources for the product • Accessibility • Understand the HP All-in-One parts Find other resources for the product You can also configure settings for setting up the device and information about printhead health and access to maintenance services.
... about how to use the device and to resolve problems. • Find other resources for the product • Accessibility • Understand the HP All-in-One parts Find other resources for the product You can also configure settings for setting up the device and information about printhead health and access to maintenance services.
User Guide
Page 15
... name • Model number For more information, see To print the print quality diagnostic page. For more information, see Use the HP photo and imaging software. For more information, see Understand the self-test diagnostic page. • Serial number • Firmware version number... trays and accessories • Ink levels • Printhead health status Provides network configuration information. www.hp.com/support www.hp.com Lists information to improve the print quality of your printouts. (continued) Resource HP Instant Support Control panel Logs and reports Self-test ...
... name • Model number For more information, see To print the print quality diagnostic page. For more information, see Use the HP photo and imaging software. For more information, see Understand the self-test diagnostic page. • Serial number • Firmware version number... trays and accessories • Ink levels • Printhead health status Provides network configuration information. www.hp.com/support www.hp.com Lists information to improve the print quality of your printouts. (continued) Resource HP Instant Support Control panel Logs and reports Self-test ...
User Guide
Page 18
Chapter 1 Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 CompactFlash (types I and II) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick, Memory Stick Duo, Memory Stick Pro 5 Front universal serial bus (USB) port (PictBridge-enabled) 14 Get started
Chapter 1 Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 CompactFlash (types I and II) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick, Memory Stick Duo, Memory Stick Pro 5 Front universal serial bus (USB) port (PictBridge-enabled) 14 Get started
User Guide
Page 87
... sending and receiving faxes while using an Internet fax service, use a slower fax speed. If you send and receive. Make sure the ink cartridges and printheads are correct. Test fax setup You can also manually print system reports as required; For information on how to fix the problem and rerun the...
... sending and receiving faxes while using an Internet fax service, use a slower fax speed. If you send and receive. Make sure the ink cartridges and printheads are correct. Test fax setup You can also manually print system reports as required; For information on how to fix the problem and rerun the...
User Guide
Page 91
... volume or control button volume settings Alerts and notifications use these tools... * Available if myPrintMileage is installed. Usage of ink cartridges and printheads. • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and... printhead status: Click the Information tab, and then click Ink Supplies in the left pane. • Accumulated ink and media usage: Click the ...
... volume or control button volume settings Alerts and notifications use these tools... * Available if myPrintMileage is installed. Usage of ink cartridges and printheads. • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and... printhead status: Click the Information tab, and then click Ink Supplies in the left pane. • Accumulated ink and media usage: Click the ...
User Guide
Page 96
... device. This page contains information about the device and the supplies. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you can order printing supplies for the device online. • Order by Phone: Shows telephone...
... device. This page contains information about the device and the supplies. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you can order printing supplies for the device online. • Order by Phone: Shows telephone...
User Guide
Page 97
... more information, see To print the print quality diagnostic page. • Clean: Guides you through aligning the printheads. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information...
... more information, see To print the print quality diagnostic page. • Clean: Guides you through aligning the printheads. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information...
User Guide
Page 100
...and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you bookmark the site and connect ...Do not bookmark the Web pages that are used , whether you use more black or color ink, and the estimated number of pages you can see the print analysis, such as ...-test diagnostic page to: • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the...
...and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you bookmark the site and connect ...Do not bookmark the Web pages that are used , whether you use more black or color ink, and the estimated number of pages you can see the print analysis, such as ...-test diagnostic page to: • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the...
User Guide
Page 101
...Click the Services tab, and then click Print Self-test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the trays and accessories. 2. Printhead Status: Shows the status of the printhead health and the part numbers, first-installation dates, and end-of-warranty dates of... Configuration Page. If the status is 'replace,' then the printhead should be monitored, but the printhead does not need to call HP, it is. 4. Understand the self-test diagnostic page 97 The status options for the printhead are an estimate only. Actual ink volumes may vary. 3....
...Click the Services tab, and then click Print Self-test Diagnostic Page. • HP Printer Utility (Mac OS): Click Device Information from the trays and accessories. 2. Printhead Status: Shows the status of the printhead health and the part numbers, first-installation dates, and end-of-warranty dates of... Configuration Page. If the status is 'replace,' then the printhead should be monitored, but the printhead does not need to call HP, it is. 4. Understand the self-test diagnostic page 97 The status options for the printhead are an estimate only. Actual ink volumes may vary. 3....
User Guide
Page 147
...Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of ink cartridges varies by country/... 143 The ink cartridges might come in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print quality...
...Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of ink cartridges varies by country/... 143 The ink cartridges might come in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print quality...
User Guide
Page 149
...printed characters are incomplete, or dots or lines are missing from printouts, ink nozzles might need to clean the printheads. To check printhead health Use one or more information, see To print the print quality diagnostic page. 3. Click the Information tab, and then... For more of white paper, and check the printhead health section. For more information, see To replace the printheads. For more information, see To check printhead health. 2. CAUTION: HP is not good or fair, then perform one of the printheads. Check the health of the following sequence: 1. ...
...printed characters are incomplete, or dots or lines are missing from printouts, ink nozzles might need to clean the printheads. To check printhead health Use one or more information, see To print the print quality diagnostic page. 3. Click the Information tab, and then... For more of white paper, and check the printhead health section. For more information, see To replace the printheads. For more information, see To check printhead health. 2. CAUTION: HP is not good or fair, then perform one of the printheads. Check the health of the following sequence: 1. ...
User Guide
Page 150
... number, and firmware version number), the number of the colored blocks, clean the printheads. However, if the appearance of your printed pages indicates that the printheads are misaligned, you replace a printhead, the device automatically aligns the printheads to continue. • Embedded Web server: Click the ... (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are ...
... number, and firmware version number), the number of the colored blocks, clean the printheads. However, if the appearance of your printed pages indicates that the printheads are misaligned, you replace a printhead, the device automatically aligns the printheads to continue. • Embedded Web server: Click the ... (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are ...