Setup Guide
Page 6
...3. CAUTION: Press down firmly on the device. Make sure that came with the device. Connect the power cord and adapter and turn on the printheads to the back of different ways, including in the initialization process, which prepares the device and cartridges for printing, and in temperature or humidity. ...in direct sunlight or near chemicals. NOTE: All four ink cartridges must be correctly installed for the device. 1. For more information, see www.hp.com/go/ inkusage. 5. NOTE: Set the language and the country/ region (if needed), as well as the date and time, on the display.
...3. CAUTION: Press down firmly on the device. Make sure that came with the device. Connect the power cord and adapter and turn on the printheads to the back of different ways, including in the initialization process, which prepares the device and cartridges for printing, and in temperature or humidity. ...in direct sunlight or near chemicals. NOTE: All four ink cartridges must be correctly installed for the device. 1. For more information, see www.hp.com/go/ inkusage. 5. NOTE: Set the language and the country/ region (if needed), as well as the date and time, on the display.
Setup Guide
Page 7
...the best possible print quality, the device initializes and aligns the printheads. b. Connect the network cable to the connector and to complete... On the control panel, press the Setup button, and then complete one of the following types of the tray. For more information about wireless...device software is installed using the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). USB a. Remove the protective cover from... Network Settings, and then press OK. • If your device has a color display, select Network, select View Network Settings, select Print Network Configuration Page, ...
...the best possible print quality, the device initializes and aligns the printheads. b. Connect the network cable to the connector and to complete... On the control panel, press the Setup button, and then complete one of the following types of the tray. For more information about wireless...device software is installed using the Fax Setup Wizard (Windows) or HP Device Manager (Mac OS). USB a. Remove the protective cover from... Network Settings, and then press OK. • If your device has a color display, select Network, select View Network Settings, select Print Network Configuration Page, ...
Setup Guide
Page 9
...) port 11 Memory card slots 12 Memory device light 13 Document feeder tray 14 Width guides 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 Compact flash (types I and II, solid state only) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick...
...) port 11 Memory card slots 12 Memory device light 13 Document feeder tray 14 Width guides 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 Compact flash (types I and II, solid state only) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick...
Setup Guide
Page 19
...control panel. In addition to using the numeric keypad, and then press OK. • To delete one of the following : • Tests the fax hardware • Verifies the correct type of the ...PBX system (usually a 9 or 0), or a long-distance prefix. Make sure the ink cartridges and printheads are associated with the results of phone cord is connected to the device • Checks that the ... are installed, and that you dial those numbers quickly by using the embedded Web server and the HP Photosmart software. The test does the following : • To add or change an entry: Select ...
...control panel. In addition to using the numeric keypad, and then press OK. • To delete one of the following : • Tests the fax hardware • Verifies the correct type of the ...PBX system (usually a 9 or 0), or a long-distance prefix. Make sure the ink cartridges and printheads are associated with the results of phone cord is connected to the device • Checks that the ... are installed, and that you dial those numbers quickly by using the embedded Web server and the HP Photosmart software. The test does the following : • To add or change an entry: Select ...
Setup Guide
Page 26
... USB drivers have not been disabled. • If you have been removed from the printheads. • Make sure that the computer meets at www.hp.com/support. Press down firmly on each one of the supported operating systems. For more information, see "Self-test diagnostic page" on... Check the computer system • Make sure that you are using a computer running one to perform a clean uninstallation of the printheads and ink cartridges are closed . • If the display shows a printhead error message, clean the contacts on the Starter CD, or visit the product support Web...
... USB drivers have not been disabled. • If you have been removed from the printheads. • Make sure that the computer meets at www.hp.com/support. Press down firmly on each one of the supported operating systems. For more information, see "Self-test diagnostic page" on... Check the computer system • Make sure that you are using a computer running one to perform a clean uninstallation of the printheads and ink cartridges are closed . • If the display shows a printhead error message, clean the contacts on the Starter CD, or visit the product support Web...
User Guide
Page 10
...shuts down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160 Something on the page is missing or incorrect 161 Placement...163 Ink is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or graphics 165 ...
...shuts down unexpectedly 158 Error message appears on control-panel display 158 The device is not responding (nothing prints 158 Device does not accept printhead 159 Device takes a long time to print 160 Blank or partial page printed 160 Something on the page is missing or incorrect 161 Placement...163 Ink is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or graphics 165 ...
User Guide
Page 11
... 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
... 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink cartridges ...198 Printheads ...199 HP media ...199 B Support and warranty Obtain electronic support ...200 7
User Guide
Page 12
... network 216 Notice to users of the Canadian telephone network 217 Notice to users of conformity ...226 8 Obtain HP telephone support 200 Before you call ...200 Telephone support numbers 201 Hewlett-Packard limited warranty statement 203 Prepare the ... 219 Regulatory model number 219 Power cord statement ...219 LED classification ...219 Regulatory information for shipment 204 Remove the ink cartridges and printheads before shipment 204 Remove the control-panel faceplate 205 Pack the device ...206 C Device specifications Physical specifications ...208 Product features and capacities...
... network 216 Notice to users of the Canadian telephone network 217 Notice to users of conformity ...226 8 Obtain HP telephone support 200 Before you call ...200 Telephone support numbers 201 Hewlett-Packard limited warranty statement 203 Prepare the ... 219 Regulatory model number 219 Power cord statement ...219 LED classification ...219 Regulatory information for shipment 204 Remove the ink cartridges and printheads before shipment 204 Remove the control-panel faceplate 205 Pack the device ...206 C Device specifications Physical specifications ...208 Product features and capacities...
User Guide
Page 14
... further troubleshooting resources that are not included in -One parts Find other resources for the product You can also configure settings for wireless printing. Toolbox (Microsoft® Windows®) Provides information about printhead health and access to configure print settings, calibrate ... the device and to resolve problems. • Find other resources for the product • Accessibility • Understand the HP All-in this guide from the following resources: Resource Description Location Setup poster Provides illustrated setup information. Embedded Web server (...
... further troubleshooting resources that are not included in -One parts Find other resources for the product You can also configure settings for wireless printing. Toolbox (Microsoft® Windows®) Provides information about printhead health and access to configure print settings, calibrate ... the device and to resolve problems. • Find other resources for the product • Accessibility • Understand the HP All-in this guide from the following resources: Resource Description Location Setup poster Provides illustrated setup information. Embedded Web server (...
User Guide
Page 15
...accessories • Ink levels • Printhead health status Provides network configuration information. For more information, see Monitor the device. • Device information: • Product name • Model number For more information, see Obtain HP telephone support. For more information, ... (for people with disabilities. Provides information about using the software. For more information, see Control panel. www.hp.com/support www.hp.com Lists information to run any standard Web browser or through the Toolbox (Windows). Provides information about events that...
...accessories • Ink levels • Printhead health status Provides network configuration information. For more information, see Monitor the device. • Device information: • Product name • Model number For more information, see Obtain HP telephone support. For more information, ... (for people with disabilities. Provides information about using the software. For more information, see Control panel. www.hp.com/support www.hp.com Lists information to run any standard Web browser or through the Toolbox (Windows). Provides information about events that...
User Guide
Page 18
Chapter 1 Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 CompactFlash (types I and II) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick, Memory Stick Duo, Memory Stick Pro 5 Front universal serial bus (USB) port (PictBridge-enabled) 14 Get started
Chapter 1 Printing supplies area 1 Ink cartridge door 2 Ink cartridges 3 Print-carriage access door 4 Printheads 5 Printhead latch Memory card slots 1 CompactFlash (types I and II) 2 Secure Digital, MultimediaCard (MMC), Secure MMC 3 xD 4 Memory Stick, Magic Gate Memory Stick, Memory Stick Duo, Memory Stick Pro 5 Front universal serial bus (USB) port (PictBridge-enabled) 14 Get started
User Guide
Page 87
... each fax you experience problems sending and receiving faxes while using an Internet fax service, use a slower fax speed. Make sure the ink cartridges and printheads are correct. You should also check with the results of the test on the display and prints a report. 5. Use reports You can test your fax...
... each fax you experience problems sending and receiving faxes while using an Internet fax service, use a slower fax speed. Make sure the ink cartridges and printheads are correct. You should also check with the results of the test on the display and prints a report. 5. Use reports You can test your fax...
User Guide
Page 91
... for monitoring the device. Use this tool... Click the Cartridge Details button to display the Cartridge Details button. Usage of ink cartridges and printheads. • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and... printhead status: Click the Information tab, and then click Ink Supplies in the left pane. • Accumulated ink and media usage: Click the Information tab...
... for monitoring the device. Use this tool... Click the Cartridge Details button to display the Cartridge Details button. Usage of ink cartridges and printheads. • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and... printhead status: Click the Information tab, and then click Ink Supplies in the left pane. • Accumulated ink and media usage: Click the Information tab...
User Guide
Page 96
...: Shows estimated ink level for the device. For more information, see To clean the printheads. • Calibrate Linefeed: Allows you through aligning the printheads. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you to perform linefeed...
...: Shows estimated ink level for the device. For more information, see To clean the printheads. • Calibrate Linefeed: Allows you through aligning the printheads. Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP printhead health • Print PQ (print quality) Diagnostic Page: Allows you to perform linefeed...
User Guide
Page 97
...and click Launch Utility. This page contains information about the model and serial number. Select hp, select Utilities, and then select HP Printer Selector. 4. Also allows you through cleaning the printheads. For more information, see To print the print quality diagnostic page. • Clean:.... For more information, see Understand the self-test diagnostic page. • Print Quality Diagnostics: Allows you to HP Web site where you through aligning the printheads. Configure IP settings for a tray, and set the tray priority. Select Library, and then select Printers. 3....
...and click Launch Utility. This page contains information about the model and serial number. Select hp, select Utilities, and then select HP Printer Selector. 4. Also allows you through cleaning the printheads. For more information, see To print the print quality diagnostic page. • Clean:.... For more information, see Understand the self-test diagnostic page. • Print Quality Diagnostics: Allows you to HP Web site where you through aligning the printheads. Configure IP settings for a tray, and set the tray priority. Select Library, and then select Printers. 3....
User Guide
Page 100
... the self-test diagnostic page to: • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the ... NOTE: Do not bookmark the Web pages that are used , whether you use more black or color ink, and the estimated number of pages you bookmark the site and connect to it by using ... follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to view, and then click myPrintMileage.
... the self-test diagnostic page to: • View current device information, ink cartridge status, and printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the ... NOTE: Do not bookmark the Web pages that are used , whether you use more black or color ink, and the estimated number of pages you bookmark the site and connect to it by using ... follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to view, and then click myPrintMileage.
User Guide
Page 101
...3. If the status is 'replace,' then the printhead should be monitored, but the printhead does not need to call HP, it is often useful to replaced. Understand the self-test diagnostic page 97 Printhead Status: Shows the status of the printhead health and the part numbers, first-installation dates, ...represented in graphical form as gauges) and the part numbers and expiration dates of the printheads, as well as the device will not function until it is . 4. The status options for the printhead are installed (such as the product name, model number, serial number, and firmware ...
...3. If the status is 'replace,' then the printhead should be monitored, but the printhead does not need to call HP, it is often useful to replaced. Understand the self-test diagnostic page 97 Printhead Status: Shows the status of the printhead health and the part numbers, first-installation dates, ...represented in graphical form as gauges) and the part numbers and expiration dates of the printheads, as well as the device will not function until it is . 4. The status options for the printhead are installed (such as the product name, model number, serial number, and firmware ...
User Guide
Page 147
... self-test diagnostic page .] You can find the ink cartridge number in different sizes. In addition, some residual ink is left in printhead servicing, which prepares the device and cartridges for your device, print the self-test diagnostic page and read the information in the ink cartridge...click the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of different ways, including in the initialization process...
... self-test diagnostic page .] You can find the ink cartridge number in different sizes. In addition, some residual ink is left in printhead servicing, which prepares the device and cartridges for your device, print the self-test diagnostic page and read the information in the ink cartridge...click the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in a number of different ways, including in the initialization process...
User Guide
Page 149
When the quality of printouts deteriorates, complete the relevant steps based on a clean sheet of the printheads. Evaluate any problem areas, and perform the recommended actions. CAUTION: HP is not good or fair, then perform one of any printhead is not responsible for damage to diagnose issues affecting the print quality. Print the print quality...
When the quality of printouts deteriorates, complete the relevant steps based on a clean sheet of the printheads. Evaluate any problem areas, and perform the recommended actions. CAUTION: HP is not good or fair, then perform one of any printhead is not responsible for damage to diagnose issues affecting the print quality. Print the print quality...
User Guide
Page 150
...8226; Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are not straight ... 3: If there are dark lines or white gaps where the arrows are thin white lines across any of the colored blocks, clean the printheads. To align the printheads Whenever you can start the alignment process manually. • Control panel: Press the Setup button, select Tools, select...
...8226; Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are not straight ... 3: If there are dark lines or white gaps where the arrows are thin white lines across any of the colored blocks, clean the printheads. To align the printheads Whenever you can start the alignment process manually. • Control panel: Press the Setup button, select Tools, select...