Setup Guide
Page 27
... for the network card installed on your network. Do one of the following , run the installation program again. General network troubleshooting • If you might have several wireless profiles (for example, one for a home network and one or more information, see "To print the Network configuration...: 1) Print the device's Network configuration page. 2) From the Windows desktop, click Start, point to Settings, and then click Printers or Printers and Faxes. English Solving network problems (some models only) IP addresses are different, change the IP address in the dialog box ...
... for the network card installed on your network. Do one of the following , run the installation program again. General network troubleshooting • If you might have several wireless profiles (for example, one for a home network and one or more information, see "To print the Network configuration...: 1) Print the device's Network configuration page. 2) From the Windows desktop, click Start, point to Settings, and then click Printers or Printers and Faxes. English Solving network problems (some models only) IP addresses are different, change the IP address in the dialog box ...
Setup Guide
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...page 1. On the control panel, press the Setup button. 2. An embedded Web server (EWS) resides on a hardware product (such as a printer) or in which Web programs can run on your computer. For example, if the IP address is 123.123.123.123, type the following...Setup button. 2. If your device has a color display, select Network, select View Network Settings, select Print Network Configuration Page, and then press OK. With the HP Embedded Web Server, you can bookmark it quickly in the future. 28 Troubleshooting Troubleshooting and configuration tools The following address into the Web...
...page 1. On the control panel, press the Setup button. 2. An embedded Web server (EWS) resides on a hardware product (such as a printer) or in which Web programs can run on your computer. For example, if the IP address is 123.123.123.123, type the following...Setup button. 2. If your device has a color display, select Network, select View Network Settings, select Print Network Configuration Page, and then press OK. With the HP Embedded Web Server, you can bookmark it quickly in the future. 28 Troubleshooting Troubleshooting and configuration tools The following address into the Web...
User Guide
Page 14
.... For more information, see HP Printer Utility (Mac OS). The HP Printer Utility is typically installed with the device. Available through any computer on the Starter CD. The Toolbox is typically installed with the device. Getting started You can obtain product information and further troubleshooting resources that are not included in -One parts Find other resources...
.... For more information, see HP Printer Utility (Mac OS). The HP Printer Utility is typically installed with the device. Available through any computer on the Starter CD. The Toolbox is typically installed with the device. Getting started You can obtain product information and further troubleshooting resources that are not included in -One parts Find other resources...
User Guide
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For more information, see Troubleshooting tips and resources. Then click the Advanced tab. • Setting up redial options: Click the Settings tab, and then click Fax. Manage the device 89 Toolbox (Windows) HP Printer Utility (Mac OS) to do the following... • Configure network settings: ...Services tab. • Perform device maintenance tasks: Click the Services tab. • Change tray settings: Click Paper Handling from the Printer Settings panel. • Perform device maintenance tasks: Open the Information and Support panel, and then click the option for the task that...
For more information, see Troubleshooting tips and resources. Then click the Advanced tab. • Setting up redial options: Click the Settings tab, and then click Fax. Manage the device 89 Toolbox (Windows) HP Printer Utility (Mac OS) to do the following... • Configure network settings: ...Services tab. • Perform device maintenance tasks: Click the Services tab. • Change tray settings: Click Paper Handling from the Printer Settings panel. • Perform device maintenance tasks: Open the Information and Support panel, and then click the option for the task that...
User Guide
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... menu. 2. You can gain access to go /webjetadmin. To open the Network Printer Setup Utility 1. To see a description of HP and non-HP network peripherals. HP Web Jetadmin software The HP Web Jetadmin software is an update for supplies), conducting remote diagnostics, and troubleshooting a wide variety of the problem, as well as TCP/IP address, router...
... menu. 2. You can gain access to go /webjetadmin. To open the Network Printer Setup Utility 1. To see a description of HP and non-HP network peripherals. HP Web Jetadmin software The HP Web Jetadmin software is an update for supplies), conducting remote diagnostics, and troubleshooting a wide variety of the problem, as well as TCP/IP address, router...
User Guide
Page 147
...; Solve scan problems • Solve fax problems • Solve photo (memory card) problems • Solve device management problems • Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of different ways, including in the initialization process, which prepares the device and... Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in different sizes. NOTE: Ink from the Information and...
...; Solve scan problems • Solve fax problems • Solve photo (memory card) problems • Solve device management problems • Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of different ways, including in the initialization process, which prepares the device and... Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in different sizes. NOTE: Ink from the Information and...
User Guide
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...tools. For information about using these tools, see Understand the self-test diagnostic page). Close the ink cartridge cover. 144 Maintain and troubleshoot Chapter 10 Replace the ink cartridges You can also print the self-test diagnostic page to ensure proper contact. 5. To replace the ink...it between your device, see Supplies. Do not remove a cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. After removing a cartridge from its color-coded slot and insert the cartridge into the slot. You can check the estimated ink levels from...
...tools. For information about using these tools, see Understand the self-test diagnostic page). Close the ink cartridge cover. 144 Maintain and troubleshoot Chapter 10 Replace the ink cartridges You can also print the self-test diagnostic page to ensure proper contact. 5. To replace the ink...it between your device, see Supplies. Do not remove a cartridge from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. After removing a cartridge from its color-coded slot and insert the cartridge into the slot. You can check the estimated ink levels from...
User Guide
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...Printer Information: Shows device information (such as the product model number, serial number, and firmware version number), the number of pages printed from the Information and Support panel. 146 Maintain and troubleshoot... the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, ... process manually. • Control panel: Press the Setup button, select Tools, select Align Printer, and then press OK. For more information, see To clean the printheads. 4 Test ...
...Printer Information: Shows device information (such as the product model number, serial number, and firmware version number), the number of pages printed from the Information and Support panel. 146 Maintain and troubleshoot... the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, ... process manually. • Control panel: Press the Setup button, select Tools, select Align Printer, and then press OK. For more information, see To clean the printheads. 4 Test ...
User Guide
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...and turn on the device. Plug in the printhead slot inside the device with your printer, see To align the printheads. Where necessary, repeat the above for the remaining printhead...device does not print the pages, start the alignment process manually. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead to ensure ... missing. 10. You might have to apply some pressure to stop moving. 150 Maintain and troubleshoot If the control panel message remains, repeat the cleaning procedure described above steps for the printhead ...
...and turn on the device. Plug in the printhead slot inside the device with your printer, see To align the printheads. Where necessary, repeat the above for the remaining printhead...device does not print the pages, start the alignment process manually. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead to ensure ... missing. 10. You might have to apply some pressure to stop moving. 150 Maintain and troubleshoot If the control panel message remains, repeat the cleaning procedure described above steps for the printhead ...
User Guide
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... for more information. • Pause Printing is set it as the default in the Printers folder. When the device is turned on the computer screen. • Power cord and...one to the device. For more information, see Electrical specifications. • Media is loaded correctly in the device. • Printheads and ink cartridges are performing a task. Troubleshooting tips and resources 157 Troubleshooting... You are not running too many programs when you are properly installed in their correct color-coded slots. Press down firmly on and not blinking. Keep fluids away from the...
... for more information. • Pause Printing is set it as the default in the Printers folder. When the device is turned on the computer screen. • Power cord and...one to the device. For more information, see Electrical specifications. • Media is loaded correctly in the device. • Printheads and ink cartridges are performing a task. Troubleshooting tips and resources 157 Troubleshooting... You are not running too many programs when you are properly installed in their correct color-coded slots. Press down firmly on and not blinking. Keep fluids away from the...
User Guide
Page 164
... requirements for reducing interference on again without the printhead installed. For more information, see System requirements. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Maintain the printheads. After the device has restarted, reinsert the... and is inserted into its correct color-coded slot. For more information, see Replace the ink cartridges. For more information, see Change print settings. For more information, see Maintain the printheads. 160 Maintain and troubleshoot For more information, see Understand the...
... requirements for reducing interference on again without the printhead installed. For more information, see System requirements. The Toolbox (Windows), HP Printer Utility (Mac OS), and the self-test diagnostic page (see Maintain the printheads. After the device has restarted, reinsert the... and is inserted into its correct color-coded slot. For more information, see Replace the ink cartridges. For more information, see Change print settings. For more information, see Maintain the printheads. 160 Maintain and troubleshoot For more information, see Understand the...
User Guide
Page 168
...the print quality diagnostic page on transparencies or other special media, select the corresponding media type in the printer driver. Ink is not selected in the print driver. Colors are printing Check the print settings Make sure Print in Grayscale is not filling the text or graphics ...completely Check the media type Some media types are not suitable for printing drafts. For more information, see To print the print quality diagnostic page. 164 Maintain and troubleshoot...
...the print quality diagnostic page on transparencies or other special media, select the corresponding media type in the printer driver. Ink is not selected in the print driver. Colors are printing Check the print settings Make sure Print in Grayscale is not filling the text or graphics ...completely Check the media type Some media types are not suitable for printing drafts. For more information, see To print the print quality diagnostic page. 164 Maintain and troubleshoot...
User Guide
Page 194
... disabled for the device, and then click Configure Port. • Compare the IP address listed in the installation program. General network troubleshooting • If you are unable to install the device software, verify that all of the following, run the installation program again. ...; The network is operational and the network hub is turned on the network configuration page. Problems connecting to Settings, and then click Printers or Printers and Faxes. - For more information, see Understand the network configuration page • If you might resolve some installation problems (such...
... disabled for the device, and then click Configure Port. • Compare the IP address listed in the installation program. General network troubleshooting • If you are unable to install the device software, verify that all of the following, run the installation program again. ...; The network is operational and the network hub is turned on the network configuration page. Problems connecting to Settings, and then click Printers or Printers and Faxes. - For more information, see Understand the network configuration page • If you might resolve some installation problems (such...
User Guide
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... installation 21 order 198 self-test diagnostic page 97 turn on and off in driver 22 warranty 203 acoustic emissions 212 Add Printer installation 128 ADF (automatic document feeder) capacity 30 clean 153 clear jams 195 load originals 30 media sizes supported 33 administrator management ... (CFCs) 228 clean ADF 153 exterior 157 printheads 147 scanner glass 152 color copy 50 colored text, and OCR 56 colors bleeding 165 faded or dull 164 print black and white, troubleshoot 164 specifications 210 troubleshoot 165 wrong 164 CompactFlash memory card insert 58 slot, locating 14 computer modem...
... installation 21 order 198 self-test diagnostic page 97 turn on and off in driver 22 warranty 203 acoustic emissions 212 Add Printer installation 128 ADF (automatic document feeder) capacity 30 clean 153 clear jams 195 load originals 30 media sizes supported 33 administrator management ... (CFCs) 228 clean ADF 153 exterior 157 printheads 147 scanner glass 152 color copy 50 colored text, and OCR 56 colors bleeding 165 faded or dull 164 print black and white, troubleshoot 164 specifications 210 troubleshoot 165 wrong 164 CompactFlash memory card insert 58 slot, locating 14 computer modem...
User Guide
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... lines copies, troubleshoot 168 scans, troubleshoot 172, 173 link speed, setting 100 load originals in ADF (automatic document feeder) 30 tray 1 38 tray 2 39 locking trays 40 log, clear fax 76 log, fax print 85 view 85 M Mac OS Bluetooth 138 borderless printing 43 duplexing 49 HP Photosmart Studio 26 HP Printer Utility 93 install...
... lines copies, troubleshoot 168 scans, troubleshoot 172, 173 link speed, setting 100 load originals in ADF (automatic document feeder) 30 tray 1 38 tray 2 39 locking trays 40 log, clear fax 76 log, fax print 85 view 85 M Mac OS Bluetooth 138 borderless printing 43 duplexing 49 HP Photosmart Studio 26 HP Printer Utility 93 install...
User Guide
Page 238
... network folders, as speed-dial entries 45 Network Printer Setup Utility (Mac OS) 94 networks advanced settings 100 connector illustration 15 Digital Filing button 16 Ethernet connections 19 firewalls, troubleshoot 159 HP Web Jetadmin 94 IP settings 101 link speed 100 Mac OS setup 128 operating systems... 130 Wireless Setup Wizard 100 noise information 212 Number of Copies button 16 O OCR edit scanned documents 56 troubleshoot 171 OK button 16 On button 17 one-touch speed dial buttons 16 operating environment specifications 212 operating systems supported 209 originals crop 50 edit scans 56 load...
... network folders, as speed-dial entries 45 Network Printer Setup Utility (Mac OS) 94 networks advanced settings 100 connector illustration 15 Digital Filing button 16 Ethernet connections 19 firewalls, troubleshoot 159 HP Web Jetadmin 94 IP settings 101 link speed 100 Mac OS setup 128 operating systems... 130 Wireless Setup Wizard 100 noise information 212 Number of Copies button 16 O OCR edit scanned documents 56 troubleshoot 171 OK button 16 On button 17 one-touch speed dial buttons 16 operating environment specifications 212 operating systems supported 209 originals crop 50 edit scans 56 load...
User Guide
Page 239
...printer driver accessories settings 22 settings 47 version 201 warranty 203 printhead latch, locating 14 printheads aligning 146 clean 147 clean contacts manually 147 health, check 145 locating 14 maintaining 145 order online 198 part numbers 199 remove 204 replace 150 status 87, 97, 145 supported 208 troubleshoot 159 warranty 203 privacy, HP... control panel 52 from a TWAIN- Index troubleshoot memory cards 186 video action prints 67 view 62 Photosmart Software send scans to programs 54 Photosmart Studio send scans to a program 54 settings for 57 slow 170 Start Color Photo button 17 235
...printer driver accessories settings 22 settings 47 version 201 warranty 203 printhead latch, locating 14 printheads aligning 146 clean 147 clean contacts manually 147 health, check 145 locating 14 maintaining 145 order online 198 part numbers 199 remove 204 replace 150 status 87, 97, 145 supported 208 troubleshoot 159 warranty 203 privacy, HP... control panel 52 from a TWAIN- Index troubleshoot memory cards 186 video action prints 67 view 62 Photosmart Software send scans to programs 54 Photosmart Studio send scans to a program 54 settings for 57 slow 170 Start Color Photo button 17 235
User Guide
Page 242
...19 port, locating 13, 15 setup Mac OS 128 setup Windows 125 specifications 208 USB flash drives 213 V vertical stripes on copies, troubleshoot 168 videos print action photos 67 view blocked fax numbers 78 fax log 85 network settings 100 photos 62 speed-dial entries 46 voice mail... turn off in driver 22 uninstall software 140 Windows Image Application (WIA), scan from 55 Windows Add Printer installation 128 Bluetooth 136 borderless printing 42 duplexing 48 HP Photosmart Software 26 HP Solution Center 26 install software 125 network setup 127 print on and off 134 wizard 131 wireless connection...
...19 port, locating 13, 15 setup Mac OS 128 setup Windows 125 specifications 208 USB flash drives 213 V vertical stripes on copies, troubleshoot 168 videos print action photos 67 view blocked fax numbers 78 fax log 85 network settings 100 photos 62 speed-dial entries 46 voice mail... turn off in driver 22 uninstall software 140 Windows Image Application (WIA), scan from 55 Windows Add Printer installation 128 Bluetooth 136 borderless printing 42 duplexing 48 HP Photosmart Software 26 HP Solution Center 26 install software 125 network setup 127 print on and off 134 wizard 131 wireless connection...