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... 30 Embedded Web server pages 30 Toolbox (Windows) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies ...54 Store ink cartridges ...54 Store printheads ...54 Troubleshooting tips and resources 54 2
... 30 Embedded Web server pages 30 Toolbox (Windows) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies ...54 Store ink cartridges ...54 Store printheads ...54 Troubleshooting tips and resources 54 2
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...-panel lights reference Interpreting control-panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support numbers 79 3
...-panel lights reference Interpreting control-panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support numbers 79 3
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Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 System ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 System ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
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... guides 5 Tray 2 (available with limited strength and reach. Support For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at www.apple.com/accessibility. For accessibility information for the Mac OS, visit the Apple Web site at www....hp.com/accessibility. The device doors, buttons, paper trays, and paper guides can be operated by users with some models) 6 Ink cartridge door 7 Ink cartridges Understand the device parts 7 Mobility For users with mobility impairments...
... guides 5 Tray 2 (available with limited strength and reach. Support For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at www.apple.com/accessibility. For accessibility information for the Mac OS, visit the Apple Web site at www....hp.com/accessibility. The device doors, buttons, paper trays, and paper guides can be operated by users with some models) 6 Ink cartridge door 7 Ink cartridges Understand the device parts 7 Mobility For users with mobility impairments...
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Chapter 1 (continued) 8 Printheads 9 Printhead latch 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet ...
Chapter 1 (continued) 8 Printheads 9 Printhead latch 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet ...
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...Configure and manage Use this tool... Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... • Obtain information about the status of ink cartridges and printheads. • Network Settings: To print the network configuration page, ...press (Configuration Page button). • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and printhead status: Click the Information tab, and then click Ink Supplies...
...Configure and manage Use this tool... Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... • Obtain information about the status of ink cartridges and printheads. • Network Settings: To print the network configuration page, ...press (Configuration Page button). • Printer status information: Click the Information tab, and then click an option available on the left pane. • Ink cartridge and printhead status: Click the Information tab, and then click Ink Supplies...
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... telephone numbers that you can order printing supplies for each cartridge. Telephone numbers are an estimate only. Printer Information: Provides a link to order supplies for all countries/regions. • Cartridge Details: Shows order numbers and expiration dates of supplies. ...Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP ...
... telephone numbers that you can order printing supplies for each cartridge. Telephone numbers are an estimate only. Printer Information: Provides a link to order supplies for all countries/regions. • Cartridge Details: Shows order numbers and expiration dates of supplies. ...Information tab options include: • Hardware information • myPrintmileage (if installed) • HP Instant Support • HP ...
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...printing supplies. Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about the device and the supplies. You can find support ...For more information, see To print the print quality diagnostic page. • Clean: Guides you to HP Web site where you through cleaning the printheads. Network Printer Setup Utility (Mac OS) This tool allows you to print reports such as TCP/IP address, router,...
...printing supplies. Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about the device and the supplies. You can find support ...For more information, see To print the print quality diagnostic page. • Clean: Guides you to HP Web site where you through cleaning the printheads. Network Printer Setup Utility (Mac OS) This tool allows you to print reports such as TCP/IP address, router,...
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... • Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you bookmark the site and connect to it by using the bookmark, the pages do... diagnostic page also contains a log of ink To gain access to help troubleshoot problems; NOTE: Do not bookmark the Web pages that HP provides to myPrintMileage • Embedded Web server: Click the Support button, and then click myPrintMileage. to view current device information, ink...
... • Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you bookmark the site and connect to it by using the bookmark, the pages do... diagnostic page also contains a log of ink To gain access to help troubleshoot problems; NOTE: Do not bookmark the Web pages that HP provides to myPrintMileage • Embedded Web server: Click the Support button, and then click myPrintMileage. to view current device information, ink...
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...The ink levels shown are : good, fair, and replace. If the status is . 4. Actual ink volumes may vary. 3. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges) and the part numbers and expiration dates of recent events that ...replace', then the printhead should be monitored, but the printhead does not need to call HP, it is often useful to replaced. Chapter 4 If you need to print the self-test diagnostic page before calling. 1. Printer Information: Shows device information (such as the product name, model number, serial number, and...
...The ink levels shown are : good, fair, and replace. If the status is . 4. Actual ink volumes may vary. 3. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges) and the part numbers and expiration dates of recent events that ...replace', then the printhead should be monitored, but the printhead does not need to call HP, it is often useful to replaced. Chapter 4 If you need to print the self-test diagnostic page before calling. 1. Printer Information: Shows device information (such as the product name, model number, serial number, and...
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... have bidirectional communication, click the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. For more information, see Use device management tools. You...
... have bidirectional communication, click the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server. For more information, see Use device management tools. You...
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... are missing from printouts, ink nozzles might need to ensure proper contact. 5. To replace the ink cartridges 1. Gently pull open the ink cartridge cover. 2. Align the cartridge with your thumb and forefinger and pulling it right away. When the quality of time. For more ..., see To print the print quality diagnostic page. 46 Maintain and troubleshoot To find out which ink cartridges work with its package. 4. Do not remove a cartridge from the device for long periods of printouts deteriorates, complete the relevant steps based on the following sequence...
... are missing from printouts, ink nozzles might need to ensure proper contact. 5. To replace the ink cartridges 1. Gently pull open the ink cartridge cover. 2. Align the cartridge with your thumb and forefinger and pulling it right away. When the quality of time. For more ..., see To print the print quality diagnostic page. 46 Maintain and troubleshoot To find out which ink cartridges work with its package. 4. Do not remove a cartridge from the device for long periods of printouts deteriorates, complete the relevant steps based on the following sequence...
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... default in the ready state. For more information. • Pause Printing is not selected if you are properly installed in the Printers folder. Close programs that you are using or restart the computer before attempting the task again. 54 Maintain and troubleshoot If you have...as the default in their correct color-coded slots. Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be left in the device for the first time, it as a resealable plastic bag. Press down firmly on ...
... default in the ready state. For more information. • Pause Printing is not selected if you are properly installed in the Printers folder. Close programs that you are using or restart the computer before attempting the task again. 54 Maintain and troubleshoot If you have...as the default in their correct color-coded slots. Troubleshooting tips and resources Use the following topics: • Store ink cartridges • Store printheads Store ink cartridges Ink cartridges can be left in the device for the first time, it as a resealable plastic bag. Press down firmly on ...
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..., see which cartridge is missing or incorrect Check the printheads Print the print quality diagnostic page on a sheet of white paper. For more information, see To replace the printheads. • Remove the printhead, and check to see Maintain the printheads. The Toolbox (Windows), HP Printer Utility (Mac...off the device after removing the printhead Remove the printhead. If you select the correct print quality settings in the printer driver for empty ink cartridges Check the control panel or the embedded Web server (see Embedded Web server) to make sure the orange protective...
..., see which cartridge is missing or incorrect Check the printheads Print the print quality diagnostic page on a sheet of white paper. For more information, see To replace the printheads. • Remove the printhead, and check to see Maintain the printheads. The Toolbox (Windows), HP Printer Utility (Mac...off the device after removing the printhead Remove the printhead. If you select the correct print quality settings in the printer driver for empty ink cartridges Check the control panel or the embedded Web server (see Embedded Web server) to make sure the orange protective...
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Make sure the media meets HP specifications, and try to the device. Check the device location and length of ...the device away from text or graphics Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of ink, and the print job was cancelled. Replace ... information, see Select print media. Poor print quality and unexpected printouts 59 For more information, see Replace the ink cartridges. For more information, see Understand specifications for supported media. • Make sure you have selected the tray in the...
Make sure the media meets HP specifications, and try to the device. Check the device location and length of ...the device away from text or graphics Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of ink, and the print job was cancelled. Replace ... information, see Select print media. Poor print quality and unexpected printouts 59 For more information, see Replace the ink cartridges. For more information, see Understand specifications for supported media. • Make sure you have selected the tray in the...
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...quality diagnostic page. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. HP does not guarantee or support refilled ink cartridges. Evaluate any problem areas, and perform the recommended actions. Chapter 5 Check the printheads Print the print quality ... sure ink cartridges have not been tampered with the device. For ordering information, see To print the print quality diagnostic page. For more information, see HP supplies and accessories. Check the printheads Print the print quality diagnostic page on a clean sheet of white ...
...quality diagnostic page. Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. HP does not guarantee or support refilled ink cartridges. Evaluate any problem areas, and perform the recommended actions. Chapter 5 Check the printheads Print the print quality ... sure ink cartridges have not been tampered with the device. For ordering information, see To print the print quality diagnostic page. For more information, see HP supplies and accessories. Check the printheads Print the print quality diagnostic page on a clean sheet of white ...
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... example, if the IP address is 123.123.123.123, type the following topics do not help, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device • Make...the MSDOS prompt: C:\Ping 123.123.123.123 If a reply appears, the IP address is locked into place. Check the printheads and ink cartridges • Make sure that you are on or blinking except the Power light, which should be on or blinking, there is incorrect. Press...
... example, if the IP address is 123.123.123.123, type the following topics do not help, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device • Make...the MSDOS prompt: C:\Ping 123.123.123.123 If a reply appears, the IP address is locked into place. Check the printheads and ink cartridges • Make sure that you are on or blinking except the Power light, which should be on or blinking, there is incorrect. Press...
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...models only) 4 Cancel button 5 Resume button and light 6 Power button and light For more information, visit the HP Web site (www.hp.com/support) for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action ...to take if necessary. • Interpreting control-panel lights • Interpreting network connector lights Interpreting control-panel lights 1 Ink cartridge lights 2 ...
...models only) 4 Cancel button 5 Resume button and light 6 Power button and light For more information, visit the HP Web site (www.hp.com/support) for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action ...to take if necessary. • Interpreting control-panel lights • Interpreting network connector lights Interpreting control-panel lights 1 Ink cartridge lights 2 ...
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...or more of the printhead lights blink. CAUTION: Device services or repairs required as a result of using this cartridge is on . All lights except the Power light go off. Chapter 6 (continued) Light description/Light pattern ...The Power light and the Resume light blink, and one or more of the ink cartridge lights are missing. • Install the indicated printhead, and then try to print. • If the error.... 72 Control-panel lights reference Damage that results to the printer from using expired ink cartridges will not be covered under the warranty.
...or more of the printhead lights blink. CAUTION: Device services or repairs required as a result of using this cartridge is on . All lights except the Power light go off. Chapter 6 (continued) Light description/Light pattern ...The Power light and the Resume light blink, and one or more of the ink cartridge lights are missing. • Install the indicated printhead, and then try to print. • If the error.... 72 Control-panel lights reference Damage that results to the printer from using expired ink cartridges will not be covered under the warranty.
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...are faulty or need attention. • Ensure the indicated printhead is on and one or more of the ink cartridges are missing. • Install the indicated ink cartridge, and then try to print. For ordering information, see Device does not accept printhead. • If the ...error persists, replace the indicated printhead. One or more information, see HP supplies and accessories. Replace the indicated ink cartridge. Interpreting control-panel lights 73 The Power light is properly installed, and then try to print. Remove and reinsert...
...are faulty or need attention. • Ensure the indicated printhead is on and one or more of the ink cartridges are missing. • Install the indicated ink cartridge, and then try to print. For ordering information, see Device does not accept printhead. • If the ...error persists, replace the indicated printhead. One or more information, see HP supplies and accessories. Replace the indicated ink cartridge. Interpreting control-panel lights 73 The Power light is properly installed, and then try to print. Remove and reinsert...