User Manual
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...is not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly 62 Lines or dots are missing from text or... 66 Clear jams ...67 Clear a jam in the device 68 Tips for avoiding jams ...69 6 Control-panel lights reference Interpreting control-panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77...
...is not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly 62 Lines or dots are missing from text or... 66 Clear jams ...67 Clear a jam in the device 68 Tips for avoiding jams ...69 6 Control-panel lights reference Interpreting control-panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77...
User Manual
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Chapter 1 (continued) 8 Printheads 9 Printhead latch 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet network port (available with some models) 3 Rear...
Chapter 1 (continued) 8 Printheads 9 Printhead latch 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet network port (available with some models) 3 Rear...
User Manual
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To calibrate the linefeed If your printout is showing bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and hold the (Resume button) until the carriage moves to the left. Electrical contacts ...then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. Open the cover. 2. Some noise might be blinking. CAUTION: Clean ...
To calibrate the linefeed If your printout is showing bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel: Press and hold the (Resume button) until the carriage moves to the left. Electrical contacts ...then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. Open the cover. 2. Some noise might be blinking. CAUTION: Clean ...
User Manual
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..., grouped on the device. Plug in the printhead slot inside the device with the paper. 8. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the nozzles. Close the cover. 14. Ink will be visible on the .... 13. After cleaning, place the printhead on a different face of paper or paper towel. Press down to engage the latch. 12. If the printhead light is still blinking, repeat the cleaning procedure described above steps for the printhead which corresponds to ensure proper contact. 11. The control panel should indicate...
..., grouped on the device. Plug in the printhead slot inside the device with the paper. 8. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the nozzles. Close the cover. 14. Ink will be visible on the .... 13. After cleaning, place the printhead on a different face of paper or paper towel. Press down to engage the latch. 12. If the printhead light is still blinking, repeat the cleaning procedure described above steps for the printhead which corresponds to ensure proper contact. 11. The control panel should indicate...
User Manual
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... moves to pull the printhead out of its slot. 52 Maintain and troubleshoot If the printhead light continues to blink, replace the printhead which printheads work with your printer, see To align the printheads. Open the cover. 2. Wait while the device initializes the printheads... and prints the alignment pages. Wait for the carriage to the blinking printhead light. 16. For more information, see Supplies. 1....
... moves to pull the printhead out of its slot. 52 Maintain and troubleshoot If the printhead light continues to blink, replace the printhead which printheads work with your printer, see To align the printheads. Open the cover. 2. Wait while the device initializes the printheads... and prints the alignment pages. Wait for the carriage to the blinking printhead light. 16. For more information, see Supplies. 1....
User Manual
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...an airtight container, such as the current or default printer. Press down firmly on each printhead. • ...airtight container, such as the default in the Printer Setup Utility. Chapter 5 Store printing supplies This... outlet, and is in the ready state. panel lights reference. • No error messages appear on the.... • The device is not jammed in the Printers folder. Make sure the device is connected firmly to...task again. 54 Maintain and troubleshoot If lights are properly installed in the device for the...problems. • Power light is locked into place. • All packing...
...an airtight container, such as the current or default printer. Press down firmly on each printhead. • ...airtight container, such as the default in the Printer Setup Utility. Chapter 5 Store printing supplies This... outlet, and is in the ready state. panel lights reference. • No error messages appear on the.... • The device is not jammed in the Printers folder. Make sure the device is connected firmly to...task again. 54 Maintain and troubleshoot If lights are properly installed in the device for the...problems. • Power light is locked into place. • All packing...
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Some problems can be resolved by resetting the device. If the problem persists, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates. Check the printhead initialization When printheads are...more information, see Troubleshooting tips and resources. Solve printing problems • The device shuts down unexpectedly • All device lights are on your computer screen; All device lights are installed or replaced, the device automatically prints a few alignment pages to print • Blank or partial page printed...
Some problems can be resolved by resetting the device. If the problem persists, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product fixes and updates. Check the printhead initialization When printheads are...more information, see Troubleshooting tips and resources. Solve printing problems • The device shuts down unexpectedly • All device lights are on your computer screen; All device lights are installed or replaced, the device automatically prints a few alignment pages to print • Blank or partial page printed...
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...the device is connected to a network, check the following: • Check the Link light on the back of the communication problem. Check any personal firewall software installed on the computer... The personal software firewall is inserted into its correct color-coded slot. For more information, see Configure the device (Windows), Configure the device ... printheads. Check the device setup for a network environment Ensure the correct device driver and printer driver port are not using a phone cord to print Check the system configuration Make sure...
...the device is connected to a network, check the following: • Check the Link light on the back of the communication problem. Check any personal firewall software installed on the computer... The personal software firewall is inserted into its correct color-coded slot. For more information, see Configure the device (Windows), Configure the device ... printheads. Check the device setup for a network environment Ensure the correct device driver and printer driver port are not using a phone cord to print Check the system configuration Make sure...
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... recognize the rest of your document, if available. However, note that use HP Premium Paper designed for printing vivid color documents. Check the media type Some types of media, ink will dry more... problem may occur. If prompted by the computer to a poor cable connection. When the Power light is smearing Check the print settings • When you can wrinkle or smear when printed using another... to a job that have rich, blended colors can print other documents from the print spooler. Try using the Best print quality. In the printer driver, select the Best print quality, and...
... recognize the rest of your document, if available. However, note that use HP Premium Paper designed for printing vivid color documents. Check the media type Some types of media, ink will dry more... problem may occur. If prompted by the computer to a poor cable connection. When the Power light is smearing Check the print settings • When you can wrinkle or smear when printed using another... to a job that have rich, blended colors can print other documents from the print spooler. Try using the Best print quality. In the printer driver, select the Best print quality, and...
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... topics do not help, see Understand the network configuration page. • Ping the device using are on or blinking except the Power light, which should be on each one to a working order. • Make sure that the device is correct. Check the device IP...If a time-out response appears, the IP address is locked into place. For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device • ...
... topics do not help, see Understand the network configuration page. • Ping the device using are on or blinking except the Power light, which should be on each one to a working order. • Make sure that the device is correct. Check the device IP...If a time-out response appears, the IP address is locked into place. For more information, see Support and warranty for information about HP support. • Hardware installation suggestions • Software installation suggestions • Solve network problems Hardware installation suggestions Check the device • ...
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... a few seconds. Press and hold (Configuration Page button), press (Resume button) three times, and release (Configuration Page button). The Power light blinks for avoiding jams Clear jams 67 By default, the network name (SSID) is "hpsetup" and the communication mode is not wrinkled, folded...problems (such as a conflict with media that meets specifications. Clear jams Occasionally, media becomes jammed during a job. Wait until the Power light is not recommended that you assign the device with a static IP address, you are printing with a personal firewall) by doing so. Try...
... a few seconds. Press and hold (Configuration Page button), press (Resume button) three times, and release (Configuration Page button). The Power light blinks for avoiding jams Clear jams 67 By default, the network name (SSID) is "hpsetup" and the communication mode is not wrinkled, folded...problems (such as a conflict with media that meets specifications. Clear jams Occasionally, media becomes jammed during a job. Wait until the Power light is not recommended that you assign the device with a static IP address, you are printing with a personal firewall) by doing so. Try...
User Manual
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... control-panel lights • Interpreting network connector lights Interpreting control-panel lights 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button (available on . The Power light is off . Explanation and recommended action The device is on some models only) 4 Cancel button 5 Resume button and light 6 Power button and light For more information, visit the HP Web site (www.hp.com/support...
... control-panel lights • Interpreting network connector lights Interpreting control-panel lights 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button (available on . The Power light is off . Explanation and recommended action The device is on some models only) 4 Cancel button 5 Resume button and light 6 Power button and light For more information, visit the HP Web site (www.hp.com/support...
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.... (These features are completely closed completely. Make sure all media from the output tray. Remove all covers are available with some models.) Interpreting control-panel lights 71 The device is required. Make sure the rear access panel or the duplex unit is on . The Power... light is inserted completely at the back of paper. For more information, see Clear a jam in the device. A cover is pausing for the ink to continue ...
.... (These features are completely closed completely. Make sure all media from the output tray. Remove all covers are available with some models.) Interpreting control-panel lights 71 The device is required. Make sure the rear access panel or the duplex unit is on . The Power... light is inserted completely at the back of paper. For more information, see Clear a jam in the device. A cover is pausing for the ink to continue ...
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..., see Device does not accept printhead. • If the error still persists, replace the indicated printhead. 72 Control-panel lights reference All lights except the Power light go off. One or more of the printheads are on , and one or more of the ink cartridges have expired....Explanation and recommended action One or more of the ink cartridge lights are missing. • Install the indicated printhead, and then try to the printer from using expired ink cartridges will not be covered under the warranty. The Power light is not covered under warranty. • Replace the indicated ...
..., see Device does not accept printhead. • If the error still persists, replace the indicated printhead. 72 Control-panel lights reference All lights except the Power light go off. One or more of the printheads are on , and one or more of the ink cartridges have expired....Explanation and recommended action One or more of the ink cartridge lights are missing. • Install the indicated printhead, and then try to the printer from using expired ink cartridges will not be covered under the warranty. The Power light is not covered under warranty. • Replace the indicated ...
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... persists, replace the indicated ink cartridge. One or more of ink and must be replaced before you can continue printing. One or more information, see HP supplies and accessories. Remove and reinsert the printhead if necessary. Interpreting control-panel lights 73 Replace the indicated ink cartridge.
... persists, replace the indicated ink cartridge. One or more of ink and must be replaced before you can continue printing. One or more information, see HP supplies and accessories. Remove and reinsert the printhead if necessary. Interpreting control-panel lights 73 Replace the indicated ink cartridge.
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.... For more of the ink cartridge lights are on. One or more of the ink cartridges are faulty or need attention. • Ensure the indicated ink cartridge is on, and one or more information, see HP supplies and accessories. The Power light blinks, and one or more of ...the ink cartridge lights blink. All lights are on . The Power light is properly installed, and then try to be replaced before you can continue printing....
.... For more of the ink cartridge lights are on. One or more of the ink cartridges are faulty or need attention. • Ensure the indicated ink cartridge is on, and one or more information, see HP supplies and accessories. The Power light blinks, and one or more of ...the ink cartridge lights blink. All lights are on . The Power light is properly installed, and then try to be replaced before you can continue printing....
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...Explanation and recommended action The device is turned off . No action is on. Link light is required. Activity light blinks. The device is connected to the network. Activity light is turned off . If the device is off , turn on and a network ...No action is connected, see Solve network problems. Interpreting network connector lights 75 The device is on and idle. Interpreting network connector lights 1 Activity light 2 Network connector 3 Link light Light description/Light pattern Link light is receiving or transmitting data over the network. The device is ...
...Explanation and recommended action The device is turned off . No action is on. Link light is required. Activity light blinks. The device is connected to the network. Activity light is turned off . If the device is off , turn on and a network ...No action is connected, see Solve network problems. Interpreting network connector lights 75 The device is on and idle. Interpreting network connector lights 1 Activity light 2 Network connector 3 Link light Light description/Light pattern Link light is receiving or transmitting data over the network. The device is ...
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...Union waste disposal 94 EWS. See ink cartridges chlorofluorocarbons (CFCs) 93 clean printheads 49 colors bleeding 62 faded or dull 61 print black and white, troubleshoot 61 specifications 88 ...panel administrator settings 28 illustration 70 lights, understanding 70 locating 7 custom-sized media guidelines 13 print on 23 sizes supported 15 customer support electronic 78 HP Instant Support 34 phone support ... order 76 turn on and off in driver 10 warranty 81 acoustic emissions 89 Add Printer installation 41 administrator management tools 27 settings 28 aligning printheads 48 B black and white...
...Union waste disposal 94 EWS. See ink cartridges chlorofluorocarbons (CFCs) 93 clean printheads 49 colors bleeding 62 faded or dull 61 print black and white, troubleshoot 61 specifications 88 ...panel administrator settings 28 illustration 70 lights, understanding 70 locating 7 custom-sized media guidelines 13 print on 23 sizes supported 15 customer support electronic 78 HP Instant Support 34 phone support ... order 76 turn on and off in driver 10 warranty 81 acoustic emissions 89 Add Printer installation 41 administrator management tools 27 settings 28 aligning printheads 48 B black and white...
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... 57 monitoring tools 28 multi-feeds, troubleshoot 64 myPrintMileage about 35 accessing 35 N network printer information 35 network connector lights, understanding 75 parts, illustration 75 Network Printer Setup Utility (Mac OS) 33 networks connector illustration 8 firewalls, troubleshoot 56 HP Web Jetadmin 33 Mac OS setup 42 operating systems supported 88 protocols supported 88 sharing...
... 57 monitoring tools 28 multi-feeds, troubleshoot 64 myPrintMileage about 35 accessing 35 N network printer information 35 network connector lights, understanding 75 parts, illustration 75 Network Printer Setup Utility (Mac OS) 33 networks connector illustration 8 firewalls, troubleshoot 56 HP Web Jetadmin 33 Mac OS setup 42 operating systems supported 88 protocols supported 88 sharing...
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...79 warranty 81 print quality diagnostic page 47 troubleshoot 59 print quality diagnostic page 47 printer driver accessories settings 10 settings 21 version 79 warranty 81 printheads aligning 48 clean 49 ...cartridges. warranty dates 36 health, check 47 health, status 36 ink usage 36 lights 70 maintaining 46 order online 76 part numbers 36, 77 remove 82 replace 52 status 28...remove ink cartridges and printheads 82 replace ink cartridges 45 printheads 52 resolution print 88 S security HP Instant Support 34 self-test diagnostic page printing 37 printing, understanding 35 Services tab, Toolbox ...
...79 warranty 81 print quality diagnostic page 47 troubleshoot 59 print quality diagnostic page 47 printer driver accessories settings 10 settings 21 version 79 warranty 81 printheads aligning 48 clean 49 ...cartridges. warranty dates 36 health, check 47 health, status 36 ink usage 36 lights 70 maintaining 46 order online 76 part numbers 36, 77 remove 82 replace 52 status 28...remove ink cartridges and printheads 82 replace ink cartridges 45 printheads 52 resolution print 88 S security HP Instant Support 34 self-test diagnostic page printing 37 printing, understanding 35 Services tab, Toolbox ...