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... 30 Embedded Web server pages 30 Toolbox (Windows) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... the linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies ...54 Store ink cartridges ...54 Store printheads ...54 Troubleshooting tips and resources 54 2
... 30 Embedded Web server pages 30 Toolbox (Windows) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... the linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies ...54 Store ink cartridges ...54 Store printheads ...54 Troubleshooting tips and resources 54 2
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...Meaningless characters print 60 Ink is smearing ...60 Ink is not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up ... lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone...
...Meaningless characters print 60 Ink is smearing ...60 Ink is not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up ... lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone...
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Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
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... information for the Mac OS, visit the Apple Web site at www.hp.com/accessibility. Support For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at www.apple.com/accessibility. The device doors, buttons...Back view Front view 1 Control panel 2 Output tray 3 Tray 1 4 Length/width guides 5 Tray 2 (available with some models) 6 Ink cartridge door 7 Ink cartridges Understand the device parts 7 Mobility For users with mobility impairments, the device software functions can be executed through keyboard commands. The software ...
... information for the Mac OS, visit the Apple Web site at www.hp.com/accessibility. Support For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at www.apple.com/accessibility. The device doors, buttons...Back view Front view 1 Control panel 2 Output tray 3 Tray 1 4 Length/width guides 5 Tray 2 (available with some models) 6 Ink cartridge door 7 Ink cartridges Understand the device parts 7 Mobility For users with mobility impairments, the device software functions can be executed through keyboard commands. The software ...
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Chapter 1 (continued) 8 Printheads 9 Printhead latch 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 ...
Chapter 1 (continued) 8 Printheads 9 Printhead latch 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 ...
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...cutouts or perforations • Media that is heavily textured, embossed, or does not accept ink well • Media that conforms to hold only plain paper. • Do not overload the trays. Use HP media for supported media. • To prevent jams, poor print quality, and other ... problems, avoid the following topics: • Select print media • Load media • Configure trays • Change print settings • Use the HP Solution Center (Windows) • Print on both sides (duplexing) • Print on special and custom-sized media • Print borderless • Cancel ...
...cutouts or perforations • Media that is heavily textured, embossed, or does not accept ink well • Media that conforms to hold only plain paper. • Do not overload the trays. Use HP media for supported media. • To prevent jams, poor print quality, and other ... problems, avoid the following topics: • Select print media • Load media • Configure trays • Change print settings • Use the HP Solution Center (Windows) • Print on both sides (duplexing) • Print on special and custom-sized media • Print borderless • Cancel ...
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... supported media types and weights tables to determine the correct media to stack up may cause smearing. Cards and envelopes • Avoid envelopes that the ink dries completely before printing the document.
... supported media types and weights tables to determine the correct media to stack up may cause smearing. Cards and envelopes • Avoid envelopes that the ink dries completely before printing the document.
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...icon for supported media. • Specify duplex options in your application or in the printer driver. • Do not print on both sides of a page • Always use the Control Panel in the HP Solution Center vary depending on your computer does not contain any icons, an error might ...of the media, the device holds the media and pauses while the ink dries. To correct this, use media that conforms to completely uninstall and reinstall the software. Chapter 3 Use the HP Solution Center (Windows) Use the HP Solution Center to show icons that are associated with the selected device.
...icon for supported media. • Specify duplex options in your application or in the printer driver. • Do not print on both sides of a page • Always use the Control Panel in the HP Solution Center vary depending on your computer does not contain any icons, an error might ...of the media, the device holds the media and pauses while the ink dries. To correct this, use media that conforms to completely uninstall and reinstall the software. Chapter 3 Use the HP Solution Center (Windows) Use the HP Solution Center to show icons that are associated with the selected device.
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... to display the Cartridge Details button. Use this tool... Ink cartridge information: Open the Information and Support panel and click Supplies Status. Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... &#...8226; Obtain information about the status of ink cartridges and printheads. • Network Settings: To print the network configuration ...
... to display the Cartridge Details button. Use this tool... Ink cartridge information: Open the Information and Support panel and click Supplies Status. Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... &#...8226; Obtain information about the status of ink cartridges and printheads. • Network Settings: To print the network configuration ...
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...Settings page Networking page Support and Order Supplies buttons Contents Shows status information about the device, its ink supplies and usage, and a log of device events (such as HP Instant Support, 30 Configure and manage After opening the embedded Web server, you can bookmark it quickly... a network and must have been configured for the device and gives you can open the embedded Web server from the printer driver (Windows), or the HP Printer Utility (Mac OS), the device must be restricted by using these settings. For more information, see Embedded Web server specifications...
...Settings page Networking page Support and Order Supplies buttons Contents Shows status information about the device, its ink supplies and usage, and a log of device events (such as HP Instant Support, 30 Configure and manage After opening the embedded Web server, you can bookmark it quickly... a network and must have been configured for the device and gives you can open the embedded Web server from the printer driver (Windows), or the HP Printer Utility (Mac OS), the device must be restricted by using these settings. For more information, see Embedded Web server specifications...
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... that you to myPrintMileage and shows the device hardware and printhead health information. Printer Information: Provides a link to online ordering of the installed ink cartridges. NOTE: The ink levels shown are not available for each cartridge. Telephone numbers are an estimate only... to Print Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the tray, point to order supplies for the device. Tabs Estimated Ink Level Information Contents • Ink Level Information: Shows estimated ink level for all countries/regions. •...
... that you to myPrintMileage and shows the device hardware and printhead health information. Printer Information: Provides a link to online ordering of the installed ink cartridges. NOTE: The ink levels shown are not available for each cartridge. Telephone numbers are an estimate only... to Print Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the tray, point to order supplies for the device. Tabs Estimated Ink Level Information Contents • Ink Level Information: Shows estimated ink level for all countries/regions. •...
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... affecting the print quality of the device. Select Library, and then select Printers. 3. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. HP Web Jetadmin software The HP Web Jetadmin software is a Web-based management solution for remotely installing, configuring...priority. Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about the device and the supplies. For ...
... affecting the print quality of the device. Select Library, and then select Printers. 3. Select hp, select Utilities, and then select Network Printer Setup Utility. 4. HP Web Jetadmin software The HP Web Jetadmin software is a Web-based management solution for remotely installing, configuring...priority. Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information about the device and the supplies. For ...
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... site. • Obtaining support services: Provides a list of Web-based troubleshooting tools. HP Instant Support HP Instant Support is a suite of the support services that are customized for the printer driver. click the link within the message to go /webjetadmin. NOTE: To view all pages. It ... your device: • Easy access to troubleshooting tips: Provides tips that is sent to HP, select Source (for Internet Explorer and Opera) or Page Source (for your device. • Managing ink and media usage (myPrintMileage): Helps you manage and forecast device supplies usage. • Security...
... site. • Obtaining support services: Provides a list of Web-based troubleshooting tools. HP Instant Support HP Instant Support is a suite of the support services that are customized for the printer driver. click the link within the message to go /webjetadmin. NOTE: To view all pages. It ... your device: • Easy access to troubleshooting tips: Provides tips that is sent to HP, select Source (for Internet Explorer and Opera) or Page Source (for your device. • Managing ink and media usage (myPrintMileage): Helps you manage and forecast device supplies usage. • Security...
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...• Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to view, and then click myPrintMileage. The self-test diagnostic page also contains... and plan the purchase of recent events. NOTE: The Support button is a service that are used , whether you use more black or color ink, and the estimated number of pages you bookmark the site and connect to open myPrintMileage. to help you have used to it by using...
...• Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to view, and then click myPrintMileage. The self-test diagnostic page also contains... and plan the purchase of recent events. NOTE: The Support button is a service that are used , whether you use more black or color ink, and the estimated number of pages you bookmark the site and connect to open myPrintMileage. to help you have used to it by using...
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... device will not function until it is . 4. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the accumulated ink usage. The status options for the printhead are an estimate only. Printer Information: Shows device information (such as the product ...name, model number, serial number, and firmware version number), the accessories that have occurred. 36 Configure and manage If the status is 'replace', then the printhead should be monitored, but the printhead does not need to call HP...
... device will not function until it is . 4. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the accumulated ink usage. The status options for the printhead are an estimate only. Printer Information: Shows device information (such as the product ...name, model number, serial number, and firmware version number), the accessories that have occurred. 36 Configure and manage If the status is 'replace', then the printhead should be monitored, but the printhead does not need to call HP...
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...diagnostic page. Replace the ink cartridges You can also print the self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Toolbox (Windows), the HP Printer Utility (Mac OS),... or the embedded Web server. For information about using these tools, see Understand the self-test diagnostic page). You can check the estimated ink levels from the Information and...
...diagnostic page. Replace the ink cartridges You can also print the self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Toolbox (Windows), the HP Printer Utility (Mac OS),... or the embedded Web server. For information about using these tools, see Understand the self-test diagnostic page). You can check the estimated ink levels from the Information and...
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...ink cartridge that requires replacement by grasping it between your device, see Supplies. Remove the new ink... cartridge from its package, install it firmly toward you might be clogged and you . 3. To find out which ink... cartridges work with its package. 4. For more information, see To check printhead health. 2. When the quality of time. Evaluate any problem areas, and perform the recommended actions. Gently pull open the ink... cartridge cover. 2. Do not remove a cartridge from printouts, ink...To replace the ink cartridges 1. Align... Actual ink volumes ...
...ink cartridge that requires replacement by grasping it between your device, see Supplies. Remove the new ink... cartridge from its package, install it firmly toward you might be clogged and you . 3. To find out which ink... cartridges work with its package. 4. For more information, see To check printhead health. 2. When the quality of time. Evaluate any problem areas, and perform the recommended actions. Gently pull open the ink... cartridge cover. 2. Do not remove a cartridge from printouts, ink...To replace the ink cartridges 1. Align... Actual ink volumes ...
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... the printheads. 4. Maintain the printheads 47 Replace the printheads if the problems persist after cleaning. Click the Information tab, and then click Ink Supplies in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click ...Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads. This will help you decide whether to run any printhead is not ...
... the printheads. 4. Maintain the printheads 47 Replace the printheads if the problems persist after cleaning. Click the Information tab, and then click Ink Supplies in the Print Quality section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click ...Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads. This will help you decide whether to run any printhead is not ...
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...; Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are misaligned, you replace a ...the printheads. 4 Test Pattern 3: If there are dark lines or white gaps where the arrows are thin white lines across any of the colored blocks, clean the printheads. For more information, see To calibrate the linefeed. For more information, see To align the printheads. 3 Test ...
...; Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status. 2 Test Pattern 1: If the lines are misaligned, you replace a ...the printheads. 4 Test Pattern 3: If there are dark lines or white gaps where the arrows are thin white lines across any of the colored blocks, clean the printheads. For more information, see To calibrate the linefeed. For more information, see To align the printheads. 3 Test ...
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...ink nozzles might need to the left automatically, press and hold the (Resume button) until the carriage moves to clean the electrical contacts on the printheads and in the device. To calibrate the linefeed If your printout is showing bandings (dark or light lines across colored block) or staggered lines, calibrate the printer... (Windows): Click the Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. Electrical contacts contain sensitive electronic components...
...ink nozzles might need to the left automatically, press and hold the (Resume button) until the carriage moves to clean the electrical contacts on the printheads and in the device. To calibrate the linefeed If your printout is showing bandings (dark or light lines across colored block) or staggered lines, calibrate the printer... (Windows): Click the Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. Electrical contacts contain sensitive electronic components...
