User Manual
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...Windows) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To align the printheads ...48 To calibrate the linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies...
...Windows) ...31 To open the Toolbox 31 Toolbox tabs ...31 HP Printer Utility (Mac OS 32 To open the HP Printer Utility 32 HP Printer Utility panels 32 Network Printer Setup Utility (Mac OS 33 HP Web Jetadmin software 33 HP Instant Support ...34 Security and privacy 34 To gain access to... ...45 Maintain the printheads ...46 To check printhead health 47 To print the print quality diagnostic page 47 To align the printheads ...48 To calibrate the linefeed 49 To clean the printheads ...49 To clean the printhead contacts manually 49 To replace the printheads 52 Store printing supplies...
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...not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly 62 Lines or dots are missing from text ...-panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support...
...not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 61 Wrong colors are printing 61 Printout shows bleeding colors 62 Colors do not line up properly 62 Lines or dots are missing from text ...-panel lights 70 Interpreting network connector lights 75 A HP supplies and accessories Order printing supplies online 76 Accessories ...76 Supplies ...76 Ink cartridges ...76 Printheads ...77 HP media ...77 B Support and warranty Obtain electronic support ...78 Obtain HP telephone support 78 Before you call ...78 Telephone support...
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Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 System requirements ...87 ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
Hewlett-Packard limited warranty statement 81 Prepare the device for shipment 82 Remove the ink cartridges and printheads before shipment 82 Pack the device ...84 C Device specifications Physical specifications ...86 Product features and capacities 86 Processor and memory specifications 87 System requirements ...87 ... safety data sheets 93 Recycling ...93 Product packaging ...94 Plastics ...94 Disposal of waste equipment by users in private households in the European Union ...94 HP products and supplies 94 Index...95 4
User Manual
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... see Embedded Web server. Toolbox (Microsoft® Windows®) Provides information about operations. Typically installed with the device software. HP Printer Utility (Mac OS) Contains tools to view status information, change settings, and manage the device. Included on the Starter CD. ... and to maintenance services. Device management tools (network connection) Allows you to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find support information from the Web site. For more information, ...
... see Embedded Web server. Toolbox (Microsoft® Windows®) Provides information about operations. Typically installed with the device software. HP Printer Utility (Mac OS) Contains tools to view status information, change settings, and manage the device. Included on the Starter CD. ... and to maintenance services. Device management tools (network connection) Allows you to configure print settings, calibrate the device, clean the printheads, print the self-test diagnostic page, order supplies online, and find support information from the Web site. For more information, ...
User Manual
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... 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet network port (...
... 10 Top cover Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Ink cartridge lights 2 Printhead lights 3 Configuration Page button 4 Cancel button 5 Resume button and light 6 Power button and light (available with some models) Back view 1 Power input 2 Ethernet network port (...
User Manual
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...obtain the following ... Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... • Obtain information about the status of ink cartridges and printheads. • Network Settings: To print the network configuration page, press... (Configuration Page button). • Printer status information: Click the Information tab, and then click an option available...
...obtain the following ... Control panel Embedded Web server Toolbox (Windows) HP Printer Utility (Mac OS) to do the following information.... • Obtain information about the status of ink cartridges and printheads. • Network Settings: To print the network configuration page, press... (Configuration Page button). • Printer status information: Click the Information tab, and then click an option available...
User Manual
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...to a Web site from the Starter CD by Phone: Shows telephone numbers that you to myPrintMileage and shows the device hardware and printhead health information. Pages/buttons Contents myPrintMileage. NOTE: The Toolbox can be installed from which you can call to the device, and then click .... • To open the Toolbox • Toolbox tabs To open the Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the tray, point to order supplies for the device...
...to a Web site from the Starter CD by Phone: Shows telephone numbers that you to myPrintMileage and shows the device hardware and printhead health information. Pages/buttons Contents myPrintMileage. NOTE: The Toolbox can be installed from which you can call to the device, and then click .... • To open the Toolbox • Toolbox tabs To open the Toolbox • From the HP Solution Center, click the Settings menu, point to Print Settings, and then click Printer Toolbox. • Right-click the HP Digital Imaging Monitor in the tray, point to order supplies for the device...
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..., see Understand the self-test diagnostic page. • Align Printheads: Guides you through aligning the printheads. For more information, see To align the printheads. • Clean Printheads: Guides you through cleaning the printheads. Select hp, select Utilities, and then select HP Printer Selector. 4. For more information, see To clean the printheads. • Calibrate Linefeed: Allows you to set the...
..., see Understand the self-test diagnostic page. • Align Printheads: Guides you through aligning the printheads. For more information, see To align the printheads. • Clean Printheads: Guides you through cleaning the printheads. Select hp, select Utilities, and then select HP Printer Selector. 4. For more information, see To clean the printheads. • Calibrate Linefeed: Allows you to set the...
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.... This page contains information about the model and serial number. To open the Network Printer Setup Utility 1. Also allows you through aligning the printheads. For more information, see To print the print quality diagnostic page. • Clean: Guides you to HP Web site where you through cleaning the printheads. Use device management tools 33
.... This page contains information about the model and serial number. To open the Network Printer Setup Utility 1. Also allows you through aligning the printheads. For more information, see To print the print quality diagnostic page. • Clean: Guides you to HP Web site where you through cleaning the printheads. Use device management tools 33
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... • Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you bookmark the site and connect to it by using the bookmark, the pages do... the self-test diagnostic page 35 NOTE: Do not bookmark the Web pages that HP provides to open myPrintMileage. NOTE: The Support button is a service that are used , whether you use more black or color ink, and the estimated number of supplies. If you wish to view current device...
... • Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you bookmark the site and connect to it by using the bookmark, the pages do... the self-test diagnostic page 35 NOTE: Do not bookmark the Web pages that HP provides to open myPrintMileage. NOTE: The Support button is a service that are used , whether you use more black or color ink, and the estimated number of supplies. If you wish to view current device...
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... self-test diagnostic page before calling. 1. Actual ink volumes may vary. 3. If the status is 'replace', then the printhead should be monitored, but the printhead does not need to call HP, it is. 4. If the status is 'fair', then the print quality must be replaced, as the duplex unit), ...and the number of the ink cartridges. The status options for the printhead are an estimate only. NOTE: The ink levels shown are : good, fair, and replace. Printer Information: ...
... self-test diagnostic page before calling. 1. Actual ink volumes may vary. 3. If the status is 'replace', then the printhead should be monitored, but the printhead does not need to call HP, it is. 4. If the status is 'fair', then the print quality must be replaced, as the duplex unit), ...and the number of the ink cartridges. The status options for the printhead are an estimate only. NOTE: The ink levels shown are : good, fair, and replace. Printer Information: ...
User Manual
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... management problems • Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of supported ink cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. For information about using these tools, see Use device management tools. Maintain and... self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server.
... management problems • Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of supported ink cartridges for printing, and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. For information about using these tools, see Use device management tools. Maintain and... self-test diagnostic page to display the Cartridge Details button, and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the Toolbox (Windows), the HP Printer Utility (Mac OS), or the embedded Web server.
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.... Print the print quality diagnostic page on the following sequence: 1. Remove the new ink cartridge from its color-coded slot and insert the cartridge into the slot. Maintain the printheads If printed characters are incomplete, or dots or lines are an estimate only. For more information, see To... check printhead health. 2. Do not remove a cartridge from the device for long periods of the printheads. Check the health of time. To find out which ink cartridges work with its package, install ...
.... Print the print quality diagnostic page on the following sequence: 1. Remove the new ink cartridge from its color-coded slot and insert the cartridge into the slot. Maintain the printheads If printed characters are incomplete, or dots or lines are an estimate only. For more information, see To... check printhead health. 2. Do not remove a cartridge from the device for long periods of the printheads. Check the health of time. To find out which ink cartridges work with its package, install ...
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... Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads. For more information, see To clean the printheads. 4. To print the print quality diagnostic page Use the print quality diagnostic page to..., see To open the embedded Web server. CAUTION: HP is not good or fair, then perform one of white paper, and check the printhead health section. This will help you decide whether to run any printhead is not responsible for damage to diagnose issues affecting the...
... Print PQ (print quality) diagnostic page and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Print Quality Diagnostics from modifying the printheads. For more information, see To clean the printheads. 4. To print the print quality diagnostic page Use the print quality diagnostic page to..., see To open the embedded Web server. CAUTION: HP is not good or fair, then perform one of white paper, and check the printhead health section. This will help you decide whether to run any printhead is not responsible for damage to diagnose issues affecting the...
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... If there are dark lines or white gaps where the arrows are thin white lines across any of the colored blocks, clean the printheads. To align the printheads Whenever you can start the alignment process manually. • Control panel: Press and hold (Power button), press...Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the Information and Support panel. 48 Maintain and troubleshoot Chapter 5 1 Printer Information: Shows device information (such as the product model number,...
... If there are dark lines or white gaps where the arrows are thin white lines across any of the colored blocks, clean the printheads. To align the printheads Whenever you can start the alignment process manually. • Control panel: Press and hold (Power button), press...Toolbox (Windows): Click the Services tab, and then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the Information and Support panel. 48 Maintain and troubleshoot Chapter 5 1 Printer Information: Shows device information (such as the product model number,...
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... panel. For more of the printhead lights might need to 3.5 minutes. Wait for the carriage to the left. To calibrate the linefeed If your printout is showing bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel...section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. The cleaning process takes up to clean...
... panel. For more of the printhead lights might need to 3.5 minutes. Wait for the carriage to the left. To calibrate the linefeed If your printout is showing bandings (dark or light lines across colored block) or staggered lines, calibrate the printer's linefeed. • Control panel...section, and then click Run Diagnostic. • Toolbox (Windows): Click the Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed from the Information and Support panel. The cleaning process takes up to clean...
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Chapter 5 3. Suitable materials include paper coffee filters and eyeglass lens cleaning paper. CAUTION: Do not use water. 50 Maintain and troubleshoot Lift the handle of the printhead you want to replace and and pull the printhead out of its slot. 5. Obtain clean, dry, soft and lint-free cleaning material. Lift the printhead latch. 4.
Chapter 5 3. Suitable materials include paper coffee filters and eyeglass lens cleaning paper. CAUTION: Do not use water. 50 Maintain and troubleshoot Lift the handle of the printhead you want to replace and and pull the printhead out of its slot. 5. Obtain clean, dry, soft and lint-free cleaning material. Lift the printhead latch. 4.
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... to apply some pressure to ensure that the printhead is properly engaged. Where necessary, repeat the above for the remaining printhead. 13. CAUTION: The electrical contacts are small copper-color squares, grouped on a sheet of the printhead. Also, ink can cause permanent nozzle damage. Maintain the printheads 51 6. Press down to engage the latch. 12...
... to apply some pressure to ensure that the printhead is properly engaged. Where necessary, repeat the above for the remaining printhead. 13. CAUTION: The electrical contacts are small copper-color squares, grouped on a sheet of the printhead. Also, ink can cause permanent nozzle damage. Maintain the printheads 51 6. Press down to engage the latch. 12...
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... Supplies. 1. Open the cover. 2. If the printhead light continues to blink, replace the printhead which printheads work with your printer, see To align the printheads. Wait while the device initializes the printheads and prints the alignment pages. Wait for the carriage to the blinking printhead light. 16. To replace the printheads NOTE: To find out which corresponds to...
... Supplies. 1. Open the cover. 2. If the printhead light continues to blink, replace the printhead which printheads work with your printer, see To align the printheads. Wait while the device initializes the printheads and prints the alignment pages. Wait for the carriage to the blinking printhead light. 16. To replace the printheads NOTE: To find out which corresponds to...
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... forward, and then press down firmly on the printhead latch). For more information, see To align the printheads. Remove the new printhead from its package, and then remove its packaging. 6. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead to ensure proper contact. 8. Close the cover...
... forward, and then press down firmly on the printhead latch). For more information, see To align the printheads. Remove the new printhead from its package, and then remove its packaging. 6. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead to ensure proper contact. 8. Close the cover...