Wireless Getting Started Guide
Page 4
... the Wireless Network Assistant is also available online at (www.hp.com/support.) NOTE: Other methods of communication supported by the software. IMPORTANT: You must consult the documentation for your wireless router, the router manufacturer, or the person who set up the HP Officejet/Officejet Pro device to use wireless communication, you must have the network...
... the Wireless Network Assistant is also available online at (www.hp.com/support.) NOTE: Other methods of communication supported by the software. IMPORTANT: You must consult the documentation for your wireless router, the router manufacturer, or the person who set up the HP Officejet/Officejet Pro device to use wireless communication, you must have the network...
Wireless Getting Started Guide
Page 6
.... NOTE: If your computer.) Select Setup Assistant or Network Setup Assistant from the HP device control panel: HP Officejet J4680 All-in-One series HP Officejet J6400 All-in this order: router first, and then the HP device. Select Network Setup, select Print Network Settings, select Wireless Test Report, and... turns off the router and the HP device, and then turn on wireless, press the wireless button (located near the HP device's control panel is also located in the Hewlett-Packard folder in the Applications folder on your HP device supports Ethernet networking, make sure that might...
.... NOTE: If your computer.) Select Setup Assistant or Network Setup Assistant from the HP device control panel: HP Officejet J4680 All-in-One series HP Officejet J6400 All-in this order: router first, and then the HP device. Select Network Setup, select Print Network Settings, select Wireless Test Report, and... turns off the router and the HP device, and then turn on wireless, press the wireless button (located near the HP device's control panel is also located in the Hewlett-Packard folder in the Applications folder on your HP device supports Ethernet networking, make sure that might...
Wireless Getting Started Guide
Page 7
...to the next step. Make sure the wireless version of the screen. Make sure the HP Network Devices Support service is online and ready (page 8) 5. If you still do not have indicator... have tried the suggestions provided in the Basic troubleshooting section and are two indicator lights, one that is on and another that blinks. Usually there are still unable to connect your... (Windows only) (page 8) 6. Make sure that your router or computer. Make sure that the HP Officejet/Officejet Pro device is only available in the list, there might be a problem with either your computer's ...
...to the next step. Make sure the wireless version of the screen. Make sure the HP Network Devices Support service is online and ready (page 8) 5. If you still do not have indicator... have tried the suggestions provided in the Basic troubleshooting section and are two indicator lights, one that is on and another that blinks. Usually there are still unable to connect your... (Windows only) (page 8) 6. Make sure that your router or computer. Make sure that the HP Officejet/Officejet Pro device is only available in the list, there might be a problem with either your computer's ...
Wireless Getting Started Guide
Page 8
... to allow the computer and HP Officejet/Officejet Pro device to work with HP devices" on page 10. Make sure the HP Officejet/Officejet Pro device is on the network • If the HP Officejet/Officejet Pro device supports Ethernet networking and is blocking ...communication If you cannot access the EWS and are sure both have active connections to a network, you cannot access the EWS or are able to the HP device by accessing the device's embedded Web server (EWS). On the HP device's control All-in -One...
... to allow the computer and HP Officejet/Officejet Pro device to work with HP devices" on page 10. Make sure the HP Officejet/Officejet Pro device is on the network • If the HP Officejet/Officejet Pro device supports Ethernet networking and is blocking ...communication If you cannot access the EWS and are sure both have active connections to a network, you cannot access the EWS or are able to the HP device by accessing the device's embedded Web server (EWS). On the HP device's control All-in -One...
Wireless Getting Started Guide
Page 9
...Services and Applications, and then click Services. 4. Scroll down the list of the HP Officejet/Officejet Pro device is running (Windows only) To restart the HP Network Device Support service 1. After the service restarts, try using the HP device over the network or if you install the software again, the installer might...and select Set as the default. 1. On the desktop, right-click My Computer or Computer, and then click Manage. 3. For more than one of the printer driver in Details view, click the View menu, and then click Details. 3. Click Start, click Control Panel, and then ...
...Services and Applications, and then click Services. 4. Scroll down the list of the HP Officejet/Officejet Pro device is running (Windows only) To restart the HP Network Device Support service 1. After the service restarts, try using the HP device over the network or if you install the software again, the installer might...and select Set as the default. 1. On the desktop, right-click My Computer or Computer, and then click Manage. 3. For more than one of the printer driver in Details view, click the View menu, and then click Details. 3. Click Start, click Control Panel, and then ...
Wireless Getting Started Guide
Page 13
...On an ad hoc network, the computer sends information directly to access the HP device. Your wireless router might have the same SSID and security settings. If this router. Security The HP Officejet/Officejet Pro supports WEP, WPA, and WPA2 security methods. NOTE: If you reset the... network settings from accessing your wireless network, HP strongly recommends using the same default network name (SSID). Once the HP device is successfully connected to the...
...On an ad hoc network, the computer sends information directly to access the HP device. Your wireless router might have the same SSID and security settings. If this router. Security The HP Officejet/Officejet Pro supports WEP, WPA, and WPA2 security methods. NOTE: If you reset the... network settings from accessing your wireless network, HP strongly recommends using the same default network name (SSID). Once the HP device is successfully connected to the...
Wireless Getting Started Guide
Page 14
...limitations of this Warranty Statement from defects in this Warranty Statement are not in countries where the product is distributed by HP; HP's limited warranty covers only those defects that arise as applicable, a defective product which vary from state to state in..., media, parts, or supplies not provided or supported by HP. If HP receives, during the applicable warranty period, notice of any HP support contract with local law, this HP Limited Warranty. C. HP's Limited Warranty Statement is covered by HP's warranty, HP shall either the warranty to the customer or any...
...limitations of this Warranty Statement from defects in this Warranty Statement are not in countries where the product is distributed by HP; HP's limited warranty covers only those defects that arise as applicable, a defective product which vary from state to state in..., media, parts, or supplies not provided or supported by HP. If HP receives, during the applicable warranty period, notice of any HP support contract with local law, this HP Limited Warranty. C. HP's Limited Warranty Statement is covered by HP's warranty, HP shall either the warranty to the customer or any...
Fax Getting Started Guide
Page 8
Other equipment that you have a DSL filter connected. if you are using a Fax over IP service's support department. 8 Solve fax problems If you do not hear a dial tone, please contact your country/ region. If you do not hear a normal-sounding dial ... the back of the phone cord is not in use the phone cord that one end of the HP Officejet/Officejet Pro device. If you hear noise, turn Error Correction Mode (ECM) off the hook. Phone lines with the HP Officejet/Officejet Pro device. Make sure extension phones (phones on the computer after installing the software...
Other equipment that you have a DSL filter connected. if you are using a Fax over IP service's support department. 8 Solve fax problems If you do not hear a dial tone, please contact your country/ region. If you do not hear a normal-sounding dial ... the back of the phone cord is not in use the phone cord that one end of the HP Officejet/Officejet Pro device. If you hear noise, turn Error Correction Mode (ECM) off the hook. Phone lines with the HP Officejet/Officejet Pro device. Make sure extension phones (phones on the computer after installing the software...
Fax Getting Started Guide
Page 10
Make sure Fax to PC is activated and the computer is configured to a computer. If the computer receiving faxes is turned on at all times. 10 Solve fax problems I cannot receive faxes on my computer Check the taskbar and ensure that HP Digital Imaging monitor is different from the one used for setup, both computers should be switched on at all times. the computer I cannot save color copies to Fax to PC does not support saving color copies to receive faxes.
Make sure Fax to PC is activated and the computer is configured to a computer. If the computer receiving faxes is turned on at all times. 10 Solve fax problems I cannot receive faxes on my computer Check the taskbar and ensure that HP Digital Imaging monitor is different from the one used for setup, both computers should be switched on at all times. the computer I cannot save color copies to Fax to PC does not support saving color copies to receive faxes.
Fax Getting Started Guide
Page 11
...Software, media, parts, or supplies not provided or supported by an authorized importer. HP's Limited Warranty Statement is distributed by HP or by HP; Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR... outside the United States (including provinces in any HP support contract with . 1 year unless otherwise stated A. If HP is covered by HP's warranty, HP shall either new or like-new, provided that arise as a result of purchase by HP's warranty, HP shall, within a reasonable time after being replaced....
...Software, media, parts, or supplies not provided or supported by an authorized importer. HP's Limited Warranty Statement is distributed by HP or by HP; Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR... outside the United States (including provinces in any HP support contract with . 1 year unless otherwise stated A. If HP is covered by HP's warranty, HP shall either new or like-new, provided that arise as a result of purchase by HP's warranty, HP shall, within a reasonable time after being replaced....
User Guide
Page 3
... reach. Nothing herein should be damaged. 8. There are color blind, colored buttons and tabs used in the express warranty statements accompanying such products and services. Support For more details about the accessibility of injury from wall outlets before cleaning. 5. HP shall not be executed through the use this product to ... personnel. Hewlett-Packard Company notices The information contained in the documentation that convey the appropriate action. For users who are no one can be liable for people with visual impairments or low vision through keyboard commands.
... reach. Nothing herein should be damaged. 8. There are color blind, colored buttons and tabs used in the express warranty statements accompanying such products and services. Support For more details about the accessibility of injury from wall outlets before cleaning. 5. HP shall not be executed through the use this product to ... personnel. Hewlett-Packard Company notices The information contained in the documentation that convey the appropriate action. For users who are no one can be liable for people with visual impairments or low vision through keyboard commands.
User Guide
Page 5
...HP photo and imaging software 14 Load originals ...15 Load an original on the scanner glass 16 Load an original in the automatic document feeder (ADF 16 Select print media ...17 Tips for selecting and using print media 17 Understand specifications for supported media 18 Understand supported... sizes 19 Understand supported media types and weights 21 Set minimum margins ...22 Load media ...23 Print on special and custom-sized ...
...HP photo and imaging software 14 Load originals ...15 Load an original on the scanner glass 16 Load an original in the automatic document feeder (ADF 16 Select print media ...17 Tips for selecting and using print media 17 Understand specifications for supported media 18 Understand supported... sizes 19 Understand supported media types and weights 21 Set minimum margins ...22 Load media ...23 Print on special and custom-sized ...
User Guide
Page 8
... the software ...94 Share the device on a locally shared network 94 Uninstall and reinstall the software 95 8 Maintain and troubleshoot Work with ink cartridges ...98 Supported ink cartridges 98 Handle the ink cartridges 99 Replace the ink cartridges 99 Align the ink cartridges 102 Clean the ink cartridges 104 Clean the...
... the software ...94 Share the device on a locally shared network 94 Uninstall and reinstall the software 95 8 Maintain and troubleshoot Work with ink cartridges ...98 Supported ink cartridges 98 Handle the ink cartridges 99 Replace the ink cartridges 99 Align the ink cartridges 102 Clean the ink cartridges 104 Clean the...
User Guide
Page 9
... not filling the text or graphics completely 119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 Lines or dots are missing from text or... installation suggestions 142 Software installation suggestions 143 Clear jams ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147 Supplies ...147 HP media ...147 B Support and warranty Hewlett-Packard limited warranty statement 149 Obtain electronic...
... not filling the text or graphics completely 119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 Lines or dots are missing from text or... installation suggestions 142 Software installation suggestions 143 Clear jams ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147 Supplies ...147 HP media ...147 B Support and warranty Hewlett-Packard limited warranty statement 149 Obtain electronic...
User Guide
Page 10
...Area 165 Notice to users of waste equipment by phone ...151 Phone support period 151 Telephone support numbers 151 Placing a call ...151 After the phone support period 151 Additional warranty options 152 HP Quick Exchange Service (Japan 152 Call HP Korea customer support 152 Prepare the device for shipment 153 Remove the ink cartridges before... ...166 Declaration of conformity ...166 Environmental product stewardship program 167 Paper use ...167 Plastics ...167 Material safety data sheets 167 Recycling program ...167 HP inkjet supplies recycling program 167 Disposal of the U.S.
...Area 165 Notice to users of waste equipment by phone ...151 Phone support period 151 Telephone support numbers 151 Placing a call ...151 After the phone support period 151 Additional warranty options 152 HP Quick Exchange Service (Japan 152 Call HP Korea customer support 152 Prepare the device for shipment 153 Remove the ink cartridges before... ...166 Declaration of conformity ...166 Environmental product stewardship program 167 Paper use ...167 Plastics ...167 Material safety data sheets 167 Recycling program ...167 HP inkjet supplies recycling program 167 Disposal of the U.S.
User Guide
Page 11
... For more information, see Monitor the device. A printed version of pages printed from the Web site. Included on the Starter CD. HP Printer Utility (Mac OS) Contains tools to maintenance services. Toolbox (Microsoft® Windows®) Provides access to configure print settings, calibrate... the device, clean the ink cartridges, print the configuration page, order supplies online, and find support information from the trays and accessories Get started This guide provides details about operations. For more information, see Toolbox (Windows). The...
... For more information, see Monitor the device. A printed version of pages printed from the Web site. Included on the Starter CD. HP Printer Utility (Mac OS) Contains tools to maintenance services. Toolbox (Microsoft® Windows®) Provides access to configure print settings, calibrate... the device, clean the ink cartridges, print the configuration page, order supplies online, and find support information from the trays and accessories Get started This guide provides details about operations. For more information, see Toolbox (Windows). The...
User Guide
Page 12
... view 1 Device control panel 2 Main tray 3 Front access door 8 Get started For more information, see Obtain HP telephone support. For more information, see Use the HP photo and imaging software. Chapter 1 (continued) Resource HP Web sites HP telephone support HP photo and imaging software help Control Panel Guide Description Location • Ink levels • Ink cartridge health...
... view 1 Device control panel 2 Main tray 3 Front access door 8 Get started For more information, see Obtain HP telephone support. For more information, see Use the HP photo and imaging software. Chapter 1 (continued) Resource HP Web sites HP telephone support HP photo and imaging software help Control Panel Guide Description Location • Ink levels • Ink cartridge health...
User Guide
Page 15
...must be turned on the device. Follow the instructions in Share the device on the host computer are supported. All features are supported. Up to the device. Only print is supported from the other computers cannot print to five computers. All features resident on a locally shared network....computers for detailed instructions. Understand the device parts 11 Setup instructions Follow the setup poster guide for best performance Supported software features One computer connected with a USB cable to the rear USB 2.0 high-speed port on at all times, or the other ...
...must be turned on the device. Follow the instructions in Share the device on the host computer are supported. All features are supported. Up to the device. Only print is supported from the other computers cannot print to five computers. All features resident on a locally shared network....computers for detailed instructions. Understand the device parts 11 Setup instructions Follow the setup poster guide for best performance Supported software features One computer connected with a USB cable to the rear USB 2.0 high-speed port on at all times, or the other ...
User Guide
Page 17
...HP Solution Center or in the HP Device Manager, you of these places: • From the device control panel. • From the HP Solution Center (Windows) or HP...Support and warranty. To change the device settings from these messages can change settings from the device control panel (such as adding media or clearing a media jam. Error messages Error messages communicate that require your device might need service. These messages are using (for example, Copy Color... • Press a control-panel button, and then use one of a warning message is Low On Ink. In most ...
...HP Solution Center or in the HP Device Manager, you of these places: • From the device control panel. • From the HP Solution Center (Windows) or HP...Support and warranty. To change the device settings from these messages can change settings from the device control panel (such as adding media or clearing a media jam. Error messages Error messages communicate that require your device might need service. These messages are using (for example, Copy Color... • Press a control-panel button, and then use one of a warning message is Low On Ink. In most ...
User Guide
Page 21
...guidelines. • Always use media that the loaded pages were detected. TIP: For more information about HP media. • Tips for selecting and using print media • Understand specifications for supported media • Set minimum margins Tips for more help on loading originals in the document feeder tray... for optimum print quality. automatic document feeder until they stop at the left and right edges of the media. Use HP media for supported media. • Load only one type of media at a time into a tray. • Load media print-side down and aligned against the right...
...guidelines. • Always use media that the loaded pages were detected. TIP: For more information about HP media. • Tips for selecting and using print media • Understand specifications for supported media • Set minimum margins Tips for more help on loading originals in the document feeder tray... for optimum print quality. automatic document feeder until they stop at the left and right edges of the media. Use HP media for supported media. • Load only one type of media at a time into a tray. • Load media print-side down and aligned against the right...